• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Login credentials requested often

  • Thread starter Charles Blaquière
  • Start date
C

Charles Blaquière

#1
A friend of mine has a problem with Windows Mail: it regularly asks her for
her username and password. Entering these correctly will satisfy Mail for a
while... until the next time it decides to ask again. What can we do?

Charles
 

My Computer

G

Gary VanderMolen

#2
That problem is usually caused by using a non-compatible
antivirus program. Windows Mail is not compatible with most
McAfee or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen


"Charles Blaquière" <blaq@xxxxxx> wrote in message news:#JptZJJ8HHA.1212@xxxxxx

> A friend of mine has a problem with Windows Mail: it regularly asks her for her username and password. Entering these correctly
> will satisfy Mail for a while... until the next time it decides to ask again. What can we do?
>
> Charles
 

My Computer