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Logitech Desktop Manager

#1
I just built a new desktop, installed Windows Vista Ultimate x64, and then after installing the drivers for my Logitech G15 keyboard, (found here, ftp://ftp.logitech.com/pub/techsupport/keyboards/g15/), the software for running the LCD on the keyboard errors out upon startup, showing a MS Visual C++ run-time error. :mad:

What's really starting to tick me off is that once this started occurring, (about 3-5 days ago), I have emailed Logitech Technical support, but so far, NO response. Not even an automatic response acknowledging they got the email.

Any help is greatly appreciated. Thank you in advance.

Full system specs are:
AMD Phenom II x4 2.6GHz CPU
ASUS M4N72-E MoBo
8gb Corsair XMS 2 DDR2 800MHz SDRAM
EVGA GeForce GTX 275 video card
Seagate 1TB hdd
Creative Labs X-Fi Titanium Fatal1ty Pro sound card
Thermaltake 850W PSU
LG Blu-Ray/HD DVD-ROM
Alienware Predator 2.0 case
Asus VH226H 21.5" HDMI Widescreen monitor
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    AMD Phenom II x4 2.6GHz CPU
    Motherboard
    ASUS M4N72-E MoBo
    Memory
    8gb Corsair XMS 2 DDR2 800MHz SDRAM
    Graphics Card(s)
    EVGA GeForce GTX 275 video card
    Sound Card
    Creative Labs X-Fi Titanium Fatal1ty Pro
    Monitor(s) Displays
    Asus VH226H 21.5" HDMI Widescreen monitor
    Screen Resolution
    1920x1080
    Hard Drives
    Seagate Barracuda 1TB hdd
    PSU
    Thermaltake 850W PSU
    Case
    Alienware Predator 2.0 Black
    Mouse
    Logitech G5
    Keyboard
    Logitech G15

stoneys-nutz

Gamerholic
Vista Guru
Gold Member
#2

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) 3.0GHz@3.9GHz
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
#3
Hey Stoneys, thanks for the reply, however, that was actually my first place to get the drivers, but then when I tried to run it, it would crash out. That's when I emailed Logitech and got no reply, someone at my local pc store informed me to try the site I originally listed. However, that only installed the drivers, and now cannot get the software for the LCD to run.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    AMD Phenom II x4 2.6GHz CPU
    Motherboard
    ASUS M4N72-E MoBo
    Memory
    8gb Corsair XMS 2 DDR2 800MHz SDRAM
    Graphics Card(s)
    EVGA GeForce GTX 275 video card
    Sound Card
    Creative Labs X-Fi Titanium Fatal1ty Pro
    Monitor(s) Displays
    Asus VH226H 21.5" HDMI Widescreen monitor
    Screen Resolution
    1920x1080
    Hard Drives
    Seagate Barracuda 1TB hdd
    PSU
    Thermaltake 850W PSU
    Case
    Alienware Predator 2.0 Black
    Mouse
    Logitech G5
    Keyboard
    Logitech G15

stoneys-nutz

Gamerholic
Vista Guru
Gold Member
#4
If this has only been going on for a few days, have you tried a system restore to before that point ?.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) 3.0GHz@3.9GHz
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set

sygnus21

Here to learn
Vista Guru
#5
Try the Logitech Forums here - Keyboards and Keyboards + Mice Combo Sets - Logitech Forums. Should be able to get some help, but don't expect any Logitech personal to chime in.

Also you said

the software for running the LCD on the keyboard errors out upon startup, showing a MS Visual C++ run-time error. :mad:
You could try updating your MS Visual C++ run-time packages

Download details: Visual C++ 2008 SP1 Redistributable Package (x64)
Download details: Visual C++ 2008 SP1 Redistributable Package (x86)

I would also try those latest Logitech drivers after the updates.

Good luck.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 2.4GHz
    Motherboard
    Intel D975XBX2
    Memory
    Corsair TWIN2X4096-PC8500 (2x2GHz)
    Graphics Card(s)
    ATI Radeon HD 4890 (1GHz)
    Sound Card
    X-Fi Titanium - Fatality Pro Series
    Monitor(s) Displays
    hp w2207h (22" widescreen)
    Screen Resolution
    1680 x 1050
    Hard Drives
    One 750GB, 2x500GB Western Digital Caviar Black Hard Drives (32meg)
    PSU
    Antec Neo HE 550
    Case
    Antec P182
    Cooling
    Zalman CNPS9500 AT
    Mouse
    Logitech MX Revolution
    Keyboard
    Logitech Wireless Wave
    Internet Speed
    "High" Speed DSL? Is that like low speed FIOS?
    Other Info
    Q6600 B3 Revision OC to 3.0GHz