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msoe.dll error on 7/10 updates

D

djs1969

#1
Been using Vista Home Premium w/Windows Mail for about 6 mos w/ no problem.
Using AVE w/email scanner turned off. After installing the 7/10/07 windows
updates (there were 7 of them) I get the error "Windows Mail could not be
started because MSOE.DLL could not be initialized." I've read all of these
posts and have tried everything. The only thing that worked was system
restore. I then ran the updates again (except the one for Windows Mail junk
mail, but it still caused the same problem. I restored again and it went
away. Does anyone know if it's a particular update that could be causing the
problem or have any other suggestions?
 

My Computer

G

Gabriel

#2
Exactly the same happens to me also...It's definitely last-update(s) related.
For the time being I use Windows Live Mail but that's not a solution as I
need to get my hands on my drafts in Windows Mail. So...

....We're waiting for an answer!
--
---------------
Abyssus Abyssum Invocat


"djs1969" wrote:

> Been using Vista Home Premium w/Windows Mail for about 6 mos w/ no problem.
> Using AVE w/email scanner turned off. After installing the 7/10/07 windows
> updates (there were 7 of them) I get the error "Windows Mail could not be
> started because MSOE.DLL could not be initialized." I've read all of these
> posts and have tried everything. The only thing that worked was system
> restore. I then ran the updates again (except the one for Windows Mail junk
> mail, but it still caused the same problem. I restored again and it went
> away. Does anyone know if it's a particular update that could be causing the
> problem or have any other suggestions?
 

My Computer

G

Gabriel

#3
Ok..I tried this as Steve suggested and everything works fine now...I copy
and paste his exact answer. ( Thanks Steve!)

As Gary says, you need to paste the entire line I supplied with the quotes.

If that did nothing then I don't know what else you can do except maybe
delete all the registry entries for WinMail. The junk filter info is in the
registry and that might have been corrupted.

Go to Start | Search and type regedit. Then choose continue to allow it and
then read the help file.

Then go to this registry key

HKEY_CURRENT_USER\Software\Microsoft\Windows Mail

and right click it and choose Export to back it up.

Then make sure WinMail is closed and right click on the key again and choose
Delete.

Then try starting Winmail.

steve

--
---------------
Abyssus Abyssum Invocat


"djs1969" wrote:

> Been using Vista Home Premium w/Windows Mail for about 6 mos w/ no problem.
> Using AVE w/email scanner turned off. After installing the 7/10/07 windows
> updates (there were 7 of them) I get the error "Windows Mail could not be
> started because MSOE.DLL could not be initialized." I've read all of these
> posts and have tried everything. The only thing that worked was system
> restore. I then ran the updates again (except the one for Windows Mail junk
> mail, but it still caused the same problem. I restored again and it went
> away. Does anyone know if it's a particular update that could be causing the
> problem or have any other suggestions?
 

My Computer

Messages
1
#4
Forgive me; I truly have no earthly idea what I'm doing. I follow this line of thinking all the way up to "Right click ... and choose Delete. Then try starting Winmail." From where? If I just deleted it, how do I click on it? Do I click on the whole Folder or only Winmail file? Does it automatically create a new one? Or am I supposed to click on Winmail from the back-up?
Thanks,
"Feeling Lost" Jen
PS I can't go into Windows Mail at all because of the error message.

----------
Go to Start | Search and type regedit. Then choose continue to allow it and
then read the help file.
Then go to this registry key
HKEY_CURRENT_USER\Software\Microsoft\Windows Mail
and right click it and choose Export to back it up.
Then make sure WinMail is closed and right click on the key again and choose
Delete.
Then try starting Winmail.
steve
 

My Computer

S

Steve Cochran

#5
Try compacting and repairing the database with my Windows Mail utility
(www.oehelp.com/WMUtil/) and see if that fixes the issue.

steve

"jennifr1966" <guest@xxxxxx-email.com> wrote in message
news:514f2ca2573cae480f744e2dc4e68413@xxxxxx-gateway.com...

>
> Forgive me; I truly have no earthly idea what I'm doing. I follow this
> line of thinking all the way up to "Right click ... and choose Delete.
> Then try starting Winmail." From where? If I just deleted it, how do I
> click on it? Do I click on the whole Folder or only Winmail file? Does
> it automatically create a new one? Or am I supposed to click on Winmail
> from the back-up?
> Thanks,
> "Feeling Lost" Jen
> PS I can't go into Windows Mail at all because of the error message.
>
> ----------
> Go to Start | Search and type regedit. Then choose continue to allow it
> and
> then read the help file.
> Then go to this registry key
> HKEY_CURRENT_USER\Software\Microsoft\Windows Mail
> and right click it and choose Export to back it up.
> Then make sure WinMail is closed and right click on the key again and
> choose
> Delete.
> Then try starting Winmail.
> steve
>
>
> --
> jennifr1966
 

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Messages
1
#6
Hello. This is my first post ever, so I hope I'm doing it right. Thank you all for providing directions for fixing the MSOE.DLL issue. I followed Steve's and Gabriel's instructions, and it worked! I can access Winmail email now for the first time in a long time. Jen, if you haven't already figured this out, after you delete the file, you go back to your computer's email and try to open mail the way you always do -- back to the one that hasn't been working. Mine worked immediately. I hope yours does too!

Forgive me; I truly have no earthly idea what I'm doing. I follow this line of thinking all the way up to "Right click ... and choose Delete. Then try starting Winmail." From where? If I just deleted it, how do I click on it? Do I click on the whole Folder or only Winmail file? Does it automatically create a new one? Or am I supposed to click on Winmail from the back-up?
Thanks,
"Feeling Lost" Jen
PS I can't go into Windows Mail at all because of the error message.

----------
Go to Start | Search and type regedit. Then choose continue to allow it and
then read the help file.
Then go to this registry key
HKEY_CURRENT_USER\Software\Microsoft\Windows Mail
and right click it and choose Export to back it up.
Then make sure WinMail is closed and right click on the key again and choose
Delete.
Then try starting Winmail.
steve
 

My Computer

Messages
1
#7
I was havin this issue as well and it was kiling me. All of the sudden my windows mail wodl not open, outlook was dead, my web search kept saying it was being changed, microsoft word was saying it coudl not save a template.

i am not sure what or ho wit was changed, but here is what I did to resolve;
1. open windows explorer
2. right click on C:user folder
3. left click on properties
4. uncheck the "read-only" option and be sure there is no blue backfield in the box
5. applie to all subfolders
6. let it run its course
7. Windows mail and the other issues worked properly thereafter

No messing with the registry or editing the registry or unloading software programs or anything.

Pretty simple. Not sure why the read only affects it; I will leave that to the techies to figure out.

Not sure what changed it to begin with. This did happen after an HP update I downlaoded, but I cannot actually determine this caused it, but it iis suspect and circumstantial.

Hope it helps.
 

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