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My HP printer keeps disappearing...

S

silas

#1
My HP OfficeJet 5600 All-in-One has been working fine for months on my Dell
Dimension with Vista Home Premium. Yesterday, all of a sudden it stopped.
The HP no longer displays under Printers, just "Microsoft Office Document
Image Writer" and "Microsoft XPS Document Writer".

My HP is connected via a USB hub. If I reboot a couple of times I'll finally
get the message "Installing Device Driver Software", then "Your Devices are
Ready to Use. Your Device Driver Software Installed Successfully". I also
get this result when I use Control Panel/Add Hardware. However the printer
will eventually "disappear" again and I have to go through the same process-
sometime two or three times a day.

This is driving me crazy. Can someone tell me why my computer keeps losing
my printer and how I can make it stop.

Thanks.

silas
 

My Computer

R

Richard G. Harper

#2
What happens if you remove the hub and directly connect the printer?

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"silas" <silas.NOSPAMprophet@gmail.com> wrote in message
news:eyXdgKkrHHA.4768@TK2MSFTNGP02.phx.gbl...
> My HP OfficeJet 5600 All-in-One has been working fine for months on my
> Dell Dimension with Vista Home Premium. Yesterday, all of a sudden it
> stopped. The HP no longer displays under Printers, just "Microsoft Office
> Document Image Writer" and "Microsoft XPS Document Writer".
>
> My HP is connected via a USB hub. If I reboot a couple of times I'll
> finally get the message "Installing Device Driver Software", then "Your
> Devices are Ready to Use. Your Device Driver Software Installed
> Successfully". I also get this result when I use Control Panel/Add
> Hardware. However the printer will eventually "disappear" again and I have
> to go through the same process- sometime two or three times a day.
>
> This is driving me crazy. Can someone tell me why my computer keeps losing
> my printer and how I can make it stop.
>
> Thanks.
>
> silas
>
>
 

My Computer

S

Sir C4

#3
On Jun 13, 11:17 pm, "silas" <silas.NOSPAMprop...@gmail.com> wrote:
> My HP OfficeJet 5600 All-in-One has beenworkingfine for months on my Dell
> Dimension withVistaHome Premium. Yesterday, all of a sudden it stopped.
> The HP no longer displays underPrinters, just "Microsoft Office Document
> Image Writer" and "Microsoft XPS Document Writer".
>
> My HP is connected via a USB hub. If I reboot a couple of times I'll finally
> get the message "Installing Device Driver Software", then "Your Devices are
> Ready to Use. Your Device Driver Software Installed Successfully". I also
> get this result when I use Control Panel/Add Hardware. However the printer
> will eventually "disappear" again and I have to go through the same process-
> sometime two or three times a day.
>
> This is driving me crazy. Can someone tell me why my computer keeps losing
> my printer and how I can make itstop.
>
> Thanks.
>
> silas


I am having this same problem. I thought it was isolated to just my
OfficeJet, but now I have an even more serious problem. All my Vista
machines are no longer able to print to local printers. The printer
is there, but when trying to print a page i get a "Failed to print"
and a very un-useful troubleshooter which gives me suggestions like
(my printer is out of paper, or there is a paper jam) I just want a
printer to print. I've restarted the printer spooler with no luck.
Does anybody know a fix for Vista's printer problems?
 

My Computer

R

redcattoo

#4
I am frustrated by the same thing ... I see per the discussion room this is
not isolated ... has anyone found a solution to printers dissappearing
everytime Vista downloads upgrades?

lhermann2@comcast.net

"Sir C4" wrote:

> On Jun 13, 11:17 pm, "silas" <silas.NOSPAMprop...@gmail.com> wrote:
> > My HP OfficeJet 5600 All-in-One has beenworkingfine for months on my Dell
> > Dimension withVistaHome Premium. Yesterday, all of a sudden it stopped.
> > The HP no longer displays underPrinters, just "Microsoft Office Document
> > Image Writer" and "Microsoft XPS Document Writer".
> >
> > My HP is connected via a USB hub. If I reboot a couple of times I'll finally
> > get the message "Installing Device Driver Software", then "Your Devices are
> > Ready to Use. Your Device Driver Software Installed Successfully". I also
> > get this result when I use Control Panel/Add Hardware. However the printer
> > will eventually "disappear" again and I have to go through the same process-
> > sometime two or three times a day.
> >
> > This is driving me crazy. Can someone tell me why my computer keeps losing
> > my printer and how I can make itstop.
> >
> > Thanks.
> >
> > silas

>
> I am having this same problem. I thought it was isolated to just my
> OfficeJet, but now I have an even more serious problem. All my Vista
> machines are no longer able to print to local printers. The printer
> is there, but when trying to print a page i get a "Failed to print"
> and a very un-useful troubleshooter which gives me suggestions like
> (my printer is out of paper, or there is a paper jam) I just want a
> printer to print. I've restarted the printer spooler with no luck.
> Does anybody know a fix for Vista's printer problems?
>
>
 

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