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New computer w/Vista: Blue screen

K

kasey428

#1
I purchased a Hewlett-Packard Pavilion Desktop with Intel® Core™2 Duo
Processor E6320 last week. Naturally it came with Vista. (The system is
just different enough to cause me headaches.) Problem: Starting today while
streaming music to Windows Media Player 11, the computer crashed and the blue
screen made its appearance. I rebooted started the stream again, again the
blue screen. It happened two more times streaming from a different site.
Immediately prior to the crash, the stream "stutters" and then there is a
piercing noise signaling it is about to go. I listened to streamed music on
Saturday and didn't have a problem. Could it be Vista, MS Media Player or
the computer? I listened to this site on my XP system for 2 years and had no
problems.

--
kc
 

My Computer

P

Paul Smith

#2
I'd suspect either some software that has been installed or a driver issue.
Have you sent the crash report off using 'Problem Reports and Solutions' in
Control Panel -> System to see if they've got the crash on record and have a
solution yet?

--
Paul Smith,
Yeovil, UK.
Microsoft MVP Windows Shell/User.
http://www.windowsresource.net/

*Remove nospam. to reply by e-mail*


"kasey428" <kasey428@discussions.microsoft.com> wrote in message
news:E572865D-EC2B-4706-9C96-690B204C0627@microsoft.com...
>I purchased a Hewlett-Packard Pavilion Desktop with Intel® Core™2 Duo
> Processor E6320 last week. Naturally it came with Vista. (The system is
> just different enough to cause me headaches.) Problem: Starting today
> while
> streaming music to Windows Media Player 11, the computer crashed and the
> blue
> screen made its appearance. I rebooted started the stream again, again
> the
> blue screen. It happened two more times streaming from a different site.
> Immediately prior to the crash, the stream "stutters" and then there is a
> piercing noise signaling it is about to go. I listened to streamed music
> on
> Saturday and didn't have a problem. Could it be Vista, MS Media Player or
> the computer? I listened to this site on my XP system for 2 years and had
> no
> problems.
 

My Computer

K

kasey428

#3
No I have not. I am still stumbling around the interface Vista and did not
locate the "problem report & solutions". I will check tonight and see what
is there. I have not loaded any software since Friday and like I said
everything was fine (at least with Media Player) through Sunday. Yesterday
it simply wouldn't cooperate.
--
kc


"Paul Smith" wrote:

> I'd suspect either some software that has been installed or a driver issue.
> Have you sent the crash report off using 'Problem Reports and Solutions' in
> Control Panel -> System to see if they've got the crash on record and have a
> solution yet?
>
> --
> Paul Smith,
> Yeovil, UK.
> Microsoft MVP Windows Shell/User.
> http://www.windowsresource.net/
>
> *Remove nospam. to reply by e-mail*
>
>
> "kasey428" <kasey428@discussions.microsoft.com> wrote in message
> news:E572865D-EC2B-4706-9C96-690B204C0627@microsoft.com...
> >I purchased a Hewlett-Packard Pavilion Desktop with Intel® Core™2 Duo
> > Processor E6320 last week. Naturally it came with Vista. (The system is
> > just different enough to cause me headaches.) Problem: Starting today
> > while
> > streaming music to Windows Media Player 11, the computer crashed and the
> > blue
> > screen made its appearance. I rebooted started the stream again, again
> > the
> > blue screen. It happened two more times streaming from a different site.
> > Immediately prior to the crash, the stream "stutters" and then there is a
> > piercing noise signaling it is about to go. I listened to streamed music
> > on
> > Saturday and didn't have a problem. Could it be Vista, MS Media Player or
> > the computer? I listened to this site on my XP system for 2 years and had
> > no
> > problems.

>
 

My Computer

K

kasey428

#4
It has crashed 9 times now. Each time when streaming audio. This is not
good. All instances have been reported through the 'Problem Reports &
Solutions" and there are no solutions as of 8 PM today.

Will I ever get to listen to NPR on the web again?
--
kc


"Paul Smith" wrote:

> I'd suspect either some software that has been installed or a driver issue.
> Have you sent the crash report off using 'Problem Reports and Solutions' in
> Control Panel -> System to see if they've got the crash on record and have a
> solution yet?
>
> --
> Paul Smith,
> Yeovil, UK.
> Microsoft MVP Windows Shell/User.
> http://www.windowsresource.net/
>
> *Remove nospam. to reply by e-mail*
>
>
> "kasey428" <kasey428@discussions.microsoft.com> wrote in message
> news:E572865D-EC2B-4706-9C96-690B204C0627@microsoft.com...
> >I purchased a Hewlett-Packard Pavilion Desktop with Intel® Core™2 Duo
> > Processor E6320 last week. Naturally it came with Vista. (The system is
> > just different enough to cause me headaches.) Problem: Starting today
> > while
> > streaming music to Windows Media Player 11, the computer crashed and the
> > blue
> > screen made its appearance. I rebooted started the stream again, again
> > the
> > blue screen. It happened two more times streaming from a different site.
> > Immediately prior to the crash, the stream "stutters" and then there is a
> > piercing noise signaling it is about to go. I listened to streamed music
> > on
> > Saturday and didn't have a problem. Could it be Vista, MS Media Player or
> > the computer? I listened to this site on my XP system for 2 years and had
> > no
> > problems.

>
 

My Computer

M

Michael Solomon

#5
"kasey428" <kasey428@discussions.microsoft.com> wrote in message
news:B62D8A3D-6943-43A2-B930-1E8925623F85@microsoft.com...
> It has crashed 9 times now. Each time when streaming audio. This is not
> good. All instances have been reported through the 'Problem Reports &
> Solutions" and there are no solutions as of 8 PM today.
>
> Will I ever get to listen to NPR on the web again?
> --
> kc
>
>
> "Paul Smith" wrote:
>
>> I'd suspect either some software that has been installed or a driver
>> issue.
>> Have you sent the crash report off using 'Problem Reports and Solutions'
>> in
>> Control Panel -> System to see if they've got the crash on record and
>> have a
>> solution yet?
>>
>> --
>> Paul Smith,
>> Yeovil, UK.
>> Microsoft MVP Windows Shell/User.
>> http://www.windowsresource.net/
>>
>> *Remove nospam. to reply by e-mail*
>>
>>
>> "kasey428" <kasey428@discussions.microsoft.com> wrote in message
>> news:E572865D-EC2B-4706-9C96-690B204C0627@microsoft.com...
>> >I purchased a Hewlett-Packard Pavilion Desktop with Intel® Core™2 Duo
>> > Processor E6320 last week. Naturally it came with Vista. (The system
>> > is
>> > just different enough to cause me headaches.) Problem: Starting today
>> > while
>> > streaming music to Windows Media Player 11, the computer crashed and
>> > the
>> > blue
>> > screen made its appearance. I rebooted started the stream again, again
>> > the
>> > blue screen. It happened two more times streaming from a different
>> > site.
>> > Immediately prior to the crash, the stream "stutters" and then there is
>> > a
>> > piercing noise signaling it is about to go. I listened to streamed
>> > music
>> > on
>> > Saturday and didn't have a problem. Could it be Vista, MS Media Player
>> > or
>> > the computer? I listened to this site on my XP system for 2 years and
>> > had
>> > no
>> > problems.

>>


Have you checked the soundcard manufacturer's website to make sure you have
the latest drivers Vista compatible drivers for your soundcard. Also, check
to see if the available drivers are are full featured or only support basic
functions as that might have an effect as well. If that is the case, you
will need to contact the soundcard manufacturer or wait for them to provide
full featured drivers.
--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org: http://www.dts-l.org/
 

My Computer

A

Alun Harford

#6
kasey428 wrote:
> I purchased a Hewlett-Packard Pavilion Desktop with Intel® Core™2 Duo
> Processor E6320 last week. Naturally it came with Vista. (The system is
> just different enough to cause me headaches.) Problem: Starting today while
> streaming music to Windows Media Player 11, the computer crashed and the blue
> screen made its appearance. I rebooted started the stream again, again the
> blue screen. It happened two more times streaming from a different site.
> Immediately prior to the crash, the stream "stutters" and then there is a
> piercing noise signaling it is about to go. I listened to streamed music on
> Saturday and didn't have a problem. Could it be Vista, MS Media Player or
> the computer? I listened to this site on my XP system for 2 years and had no
> problems.


Sounds like a sound/graphics card driver issue to me. Try downloading
the latest drivers from the manufacturer's website.

Alun Harford
 

My Computer

M

Mike Matheny

#7
Alun Harford wrote :
> kasey428 wrote:
>> I purchased a Hewlett-Packard Pavilion Desktop with Intel® Core™2 Duo
>> Processor E6320 last week. Naturally it came with Vista. (The system is
>> just different enough to cause me headaches.) Problem: Starting today
>> while streaming music to Windows Media Player 11, the computer crashed and
>> the blue screen made its appearance. I rebooted started the stream again,
>> again the blue screen. It happened two more times streaming from a
>> different site. Immediately prior to the crash, the stream "stutters" and
>> then there is a piercing noise signaling it is about to go. I listened to
>> streamed music on Saturday and didn't have a problem. Could it be Vista,
>> MS Media Player or the computer? I listened to this site on my XP system
>> for 2 years and had no problems.

>
> Sounds like a sound/graphics card driver issue to me. Try downloading the
> latest drivers from the manufacturer's website.
>
> Alun Harford


I agree - the piercing noise is the sound card stuck in a very short sound
loop.

--

Mike Matheny
 

My Computer

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