• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

No attachments in Windows Mail

M

Martyn Bell

#1
When my Windows Mail receives emails, it strips all of the attachments from
the email. The outgoing email has the attachments; I checked by having the
same message sent to two separate accounts. One was retrieved using Outlook
Express with no problems - the Windows Mail one stripped the attachment (a
Word document).

Both accounts were retrieved on Vista machines, with SP1 installed. My own
machine was reset to factory settings, no anti-virus of any kind (never had
Norton installed on it ever), no add ons, nothing except a bare Vista/IE7 set
up.

The box to block potentially harmful messages is not ticked. I am
completely lost and about to give up on MS altogether...
 
G

Gary VanderMolen

#2
If the sender was using Outlook, that would explain it, see
http://email.about.com/od/outlooktips/qt/et121705.htm

If that was not the issue, make sure your antivirus is not configured to
scan incoming emails.

--
Gary VanderMolen, MS-MVP (Mail)


"Martyn Bell" <Martyn Bell@xxxxxx> wrote in message news:BED6379C-D345-4CB3-9405-7A6CD82A1A4C@xxxxxx

> When my Windows Mail receives emails, it strips all of the attachments from
> the email. The outgoing email has the attachments; I checked by having the
> same message sent to two separate accounts. One was retrieved using Outlook
> Express with no problems - the Windows Mail one stripped the attachment (a
> Word document).
>
> Both accounts were retrieved on Vista machines, with SP1 installed. My own
> machine was reset to factory settings, no anti-virus of any kind (never had
> Norton installed on it ever), no add ons, nothing except a bare Vista/IE7 set
> up.
>
> The box to block potentially harmful messages is not ticked. I am
> completely lost and about to give up on MS altogether...
 
M

Martyn Bell

#3
Gary,

Thanks, I'll try that and let you know in a few days. I haven't natoced any
winmail.dat files but it's worth a shot.

It's definitley not anti-virus - there was no anti virus installed on that
machine.

"Gary VanderMolen" wrote:

> If the sender was using Outlook, that would explain it, see
> http://email.about.com/od/outlooktips/qt/et121705.htm
>
> If that was not the issue, make sure your antivirus is not configured to
> scan incoming emails.
 
G

Gary VanderMolen

#4
If there is a winmail.dat file, you can see it by pressing Ctrl+F3.

--
Gary VanderMolen, MS-MVP (Mail)


"Martyn Bell" <MartynBell@xxxxxx> wrote in message news:92F9CA1B-A493-4ADF-B534-134A8318F5A5@xxxxxx

> Gary,
>
> Thanks, I'll try that and let you know in a few days. I haven't natoced any
> winmail.dat files but it's worth a shot.
>
> It's definitley not anti-virus - there was no anti virus installed on that
> machine.
>
> "Gary VanderMolen" wrote:
>

>> If the sender was using Outlook, that would explain it, see
>> http://email.about.com/od/outlooktips/qt/et121705.htm
>>
>> If that was not the issue, make sure your antivirus is not configured to
>> scan incoming emails.
>
 
S

Steve Cochran

#5
Check the message sizes between the two and also the headers. It could be
something server side that is removing the attachments.

steve

"Martyn Bell" <MartynBell@xxxxxx> wrote in message
news:92F9CA1B-A493-4ADF-B534-134A8318F5A5@xxxxxx

> Gary,
>
> Thanks, I'll try that and let you know in a few days. I haven't natoced
> any
> winmail.dat files but it's worth a shot.
>
> It's definitley not anti-virus - there was no anti virus installed on that
> machine.
>
> "Gary VanderMolen" wrote:
>

>> If the sender was using Outlook, that would explain it, see
>> http://email.about.com/od/outlooktips/qt/et121705.htm
>>
>> If that was not the issue, make sure your antivirus is not configured to
>> scan incoming emails.
>