No internet connection since 4 pm

[rathilos]

I have been trying to figure out what has happened to my internet connection to my dell inspiron laptop (windows vista 32 bit). Around 4 pm I had to reset my computer due to an update with norton 360 premier edition, which after it came to, I had no connection to the internet whatsoever.

I tried uninstalling the wireless driver and I called both norton, dell, and my isp on how to fix it but ofcourse information doesnt come free and they would require an outrageous amount of money for help.

It says I am connected to netgear and that I have access to local only, and when I try to connection via wireless, it connects unsuccessfully, anyone able to help?

 

[richc46]

Go back to good times with system restore, it should work
Then use the free anti virus that is used by most of our knowledgable members. Microsoft Security Essentials
and back up with the free version of Malwarebytes.
MSE is made only for Windows, your AV is one fits all. Which would you prefer? I know what I use.