• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

No sound from my PC

J

Jimmy Hsu

#1
My Desktop PC was working fine yesterday, but today there is no sound at all
from the speakers. I opened Device Manager and found everything normal:
there was no yellow questions marks beside the Sound item. The speaker
cables are also firmly connected to the PC.

I've ran AVG, SpyBot & Malwarebyte's Anti-Malware to scan for virus, etc,
but found none.

Please help. I have a HP-Pavilion KT393AA desktop, with 2.5 g
Intel Core2 Quad Q9300 , 3.3 g RAM, Realtek HIgh Defintion Audio, running
Vista Home Premium SP 1
 

My Computer

R

Richard in AZ

#2
"Jimmy Hsu" <jimmyhsu@xxxxxx> wrote in message news:OwsBffv7JHA.356@xxxxxx

> My Desktop PC was working fine yesterday, but today there is no sound at all
> from the speakers. I opened Device Manager and found everything normal:
> there was no yellow questions marks beside the Sound item. The speaker
> cables are also firmly connected to the PC.
>
> I've ran AVG, SpyBot & Malwarebyte's Anti-Malware to scan for virus, etc,
> but found none.
>
> Please help. I have a HP-Pavilion KT393AA desktop, with 2.5 g
> Intel Core2 Quad Q9300 , 3.3 g RAM, Realtek HIgh Defintion Audio, running
> Vista Home Premium SP 1
>
What are your speaker volume settings?
 

My Computer

K

Ken Blake, MVP

#3
On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
<jimmyhsu@xxxxxx> wrote:

> My Desktop PC was working fine yesterday, but today there is no sound at all
> from the speakers. I opened Device Manager and found everything normal:
> there was no yellow questions marks beside the Sound item. The speaker
> cables are also firmly connected to the PC.

Check the following:

1. The speakers are plugged in and the outlet they are plugged into is
live.

2. The physical speaker volume control is not turned down.

3. The Windows speaker volume control is not turned down, nor is it
muted.

If all the above are OK, the speakers may have physically died. Try
them on another computer to be sure.

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup
 

My Computer

J

Jimmy Hsu

#4
Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way, not
muted.

"Ken Blake, MVP" <kblake@xxxxxx> wrote in message
news:u41i35t28ji6b2hg48l6vj8akfuqo1vrc2@xxxxxx

> On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
> <jimmyhsu@xxxxxx> wrote:
>

>> My Desktop PC was working fine yesterday, but today there is no sound at
>> all
>> from the speakers. I opened Device Manager and found everything normal:
>> there was no yellow questions marks beside the Sound item. The speaker
>> cables are also firmly connected to the PC.
>
>
> Check the following:
>
> 1. The speakers are plugged in and the outlet they are plugged into is
> live.
>
> 2. The physical speaker volume control is not turned down.
>
> 3. The Windows speaker volume control is not turned down, nor is it
> muted.
>
> If all the above are OK, the speakers may have physically died. Try
> them on another computer to be sure.
>
> --
> Ken Blake, Microsoft MVP - Windows Desktop Experience
> Please Reply to the Newsgroup
 

My Computer

M

Manny Weisbord

#5
"Jimmy Hsu" <jimmyhsu@xxxxxx> wrote:

>Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way, not
>muted.
Plug a set of earphones into the speaker jack... do you hear sound?


>
>"Ken Blake, MVP" <kblake@xxxxxx> wrote in message
>news:u41i35t28ji6b2hg48l6vj8akfuqo1vrc2@xxxxxx

>> On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
>> <jimmyhsu@xxxxxx> wrote:
>>

>>> My Desktop PC was working fine yesterday, but today there is no sound at
>>> all
>>> from the speakers. I opened Device Manager and found everything normal:
>>> there was no yellow questions marks beside the Sound item. The speaker
>>> cables are also firmly connected to the PC.
>>
>>
>> Check the following:
>>
>> 1. The speakers are plugged in and the outlet they are plugged into is
>> live.
>>
>> 2. The physical speaker volume control is not turned down.
>>
>> 3. The Windows speaker volume control is not turned down, nor is it
>> muted.
>>
>> If all the above are OK, the speakers may have physically died. Try
>> them on another computer to be sure.
>>
>> --
>> Ken Blake, Microsoft MVP - Windows Desktop Experience
>> Please Reply to the Newsgroup
 

My Computer

P

Peter Foldes

#6
Jimmy

Many posts lately about this same issue. You are infected with malware. Suggest
running Malwarebytes and SuperAntiSpyware along with your resident AV.

Post back and let us know

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Jimmy Hsu" <jimmyhsu@xxxxxx> wrote in message
news:OwsBffv7JHA.356@xxxxxx

> My Desktop PC was working fine yesterday, but today there is no sound at all from
> the speakers. I opened Device Manager and found everything normal: there was no
> yellow questions marks beside the Sound item. The speaker cables are also firmly
> connected to the PC.
>
> I've ran AVG, SpyBot & Malwarebyte's Anti-Malware to scan for virus, etc, but
> found none.
>
> Please help. I have a HP-Pavilion KT393AA desktop, with 2.5 g Intel
> Core2 Quad Q9300 , 3.3 g RAM, Realtek HIgh Defintion Audio, running Vista Home
> Premium SP 1
 

My Computer

T

Tae Song

#7
"Jimmy Hsu" <jimmyhsu@xxxxxx> wrote in message
news:OwsBffv7JHA.356@xxxxxx

> My Desktop PC was working fine yesterday, but today there is no sound at
> all from the speakers. I opened Device Manager and found everything
> normal: there was no yellow questions marks beside the Sound item. The
> speaker cables are also firmly connected to the PC.
>
> I've ran AVG, SpyBot & Malwarebyte's Anti-Malware to scan for virus, etc,
> but found none.
>
> Please help. I have a HP-Pavilion KT393AA desktop, with 2.5 g
> Intel Core2 Quad Q9300 , 3.3 g RAM, Realtek HIgh Defintion Audio, running
> Vista Home Premium SP 1
You could try reinstalling or updating the audio driver. Some Windows
Update is causing audio to stop for some reason for some people.
 

My Computer

J

Jimmy Hsu

#8
As you suggested, I plugged a set of earphones into speaker jack, and yes,
I do hear sound BUT it is very soft. It is still very soft after I turn
up all the volume settings to Max.

I have reinstalled the Realtek Audio drivers, but the problem remains.

Thks


"Manny Weisbord" <mannyweisbord@xxxxxx> wrote in message
news:m59i35pterlhiro4sjs8mnvo56a10vseal@xxxxxx

> "Jimmy Hsu" <jimmyhsu@xxxxxx> wrote:
>

>>Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way,
>>not
>>muted.
>
> Plug a set of earphones into the speaker jack... do you hear sound?
>
>

>>
>>"Ken Blake, MVP" <kblake@xxxxxx> wrote in message
>>news:u41i35t28ji6b2hg48l6vj8akfuqo1vrc2@xxxxxx

>>> On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
>>> <jimmyhsu@xxxxxx> wrote:
>>>
>>>> My Desktop PC was working fine yesterday, but today there is no sound
>>>> at
>>>> all
>>>> from the speakers. I opened Device Manager and found everything
>>>> normal:
>>>> there was no yellow questions marks beside the Sound item. The speaker
>>>> cables are also firmly connected to the PC.
>>>
>>>
>>> Check the following:
>>>
>>> 1. The speakers are plugged in and the outlet they are plugged into is
>>> live.
>>>
>>> 2. The physical speaker volume control is not turned down.
>>>
>>> 3. The Windows speaker volume control is not turned down, nor is it
>>> muted.
>>>
>>> If all the above are OK, the speakers may have physically died. Try
>>> them on another computer to be sure.
>>>
>>> --
>>> Ken Blake, Microsoft MVP - Windows Desktop Experience
>>> Please Reply to the Newsgroup
 

My Computer

M

Manny Weisbord

#9
"Jimmy Hsu" <jimmyhsu@xxxxxx> wrote:

>As you suggested, I plugged a set of earphones into speaker jack, and yes,
>I do hear sound BUT it is very soft. It is still very soft after I turn
>up all the volume settings to Max.
>
>I have reinstalled the Realtek Audio drivers, but the problem remains.
>
>Thks
Obviously your system is producing SOME level of sound. I believe you
stated that your speakers are powered. It's conceivable that they've
failed.

Where are you getting those Realtek drivers from? Do you have
automatic update enabled so that it installs items when they're found?

If you're not getting the sound drivers from the computer
manufacturer's site, you should go there and get them. If you have
the correct drivers, then the speakers are suspect.

>"Manny Weisbord" <mannyweisbord@xxxxxx> wrote in message
>news:m59i35pterlhiro4sjs8mnvo56a10vseal@xxxxxx

>> "Jimmy Hsu" <jimmyhsu@xxxxxx> wrote:
>>

>>>Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way,
>>>not
>>>muted.
>>
>> Plug a set of earphones into the speaker jack... do you hear sound?
>>
 

My Computer

T

Tae Song

#10
"Jimmy Hsu" <jimmyhsu@xxxxxx> wrote in message
news:E15D97B3-0C2A-4672-AE51-0D69653655BC@xxxxxx

> As you suggested, I plugged a set of earphones into speaker jack, and
> yes, I do hear sound BUT it is very soft. It is still very soft after
> I turn up all the volume settings to Max.
>
> I have reinstalled the Realtek Audio drivers, but the problem remains.
>
> Thks
>
>
> "Manny Weisbord" <mannyweisbord@xxxxxx> wrote in message
> news:m59i35pterlhiro4sjs8mnvo56a10vseal@xxxxxx

>> "Jimmy Hsu" <jimmyhsu@xxxxxx> wrote:
>>

>>>Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way,
>>>not
>>>muted.
>>
>> Plug a set of earphones into the speaker jack... do you hear sound?
>>
>>

>>>
>>>"Ken Blake, MVP" <kblake@xxxxxx> wrote in message
>>>news:u41i35t28ji6b2hg48l6vj8akfuqo1vrc2@xxxxxx
>>>> On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
>>>> <jimmyhsu@xxxxxx> wrote:
>>>>
>>>>> My Desktop PC was working fine yesterday, but today there is no sound
>>>>> at
>>>>> all
>>>>> from the speakers. I opened Device Manager and found everything
>>>>> normal:
>>>>> there was no yellow questions marks beside the Sound item. The
>>>>> speaker
>>>>> cables are also firmly connected to the PC.
>>>>
>>>>
>>>> Check the following:
>>>>
>>>> 1. The speakers are plugged in and the outlet they are plugged into is
>>>> live.
>>>>
>>>> 2. The physical speaker volume control is not turned down.
>>>>
>>>> 3. The Windows speaker volume control is not turned down, nor is it
>>>> muted.
>>>>
>>>> If all the above are OK, the speakers may have physically died. Try
>>>> them on another computer to be sure.
>>>>
>>>> --
>>>> Ken Blake, Microsoft MVP - Windows Desktop Experience
>>>> Please Reply to the Newsgroup
>
Did you perhaps set the default playback device to Realtek Digital Output?
Check to see if the default playback device is set to Speakers.
 

My Computer

K

Ken Blake, MVP

#11
On Thu, 18 Jun 2009 09:01:11 +0800, "Jimmy Hsu"
<jimmyhsu@xxxxxx> wrote:

> As you suggested, I plugged a set of earphones into speaker jack, and yes,
> I do hear sound BUT it is very soft. It is still very soft after I turn
> up all the volume settings to Max.

That very strongly suggests that the problem is a hardware one with
the speakers themselves, not with Windows. As I said in my first
message in the thread, "If all the above are OK, the speakers may have
physically died. Try them on another computer to be sure."




> "Manny Weisbord" <mannyweisbord@xxxxxx> wrote in message
> news:m59i35pterlhiro4sjs8mnvo56a10vseal@xxxxxx

> > "Jimmy Hsu" <jimmyhsu@xxxxxx> wrote:
> >

> >>Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way,
> >>not
> >>muted.
> >
> > Plug a set of earphones into the speaker jack... do you hear sound?
> >
> >

> >>
> >>"Ken Blake, MVP" <kblake@xxxxxx> wrote in message
> >>news:u41i35t28ji6b2hg48l6vj8akfuqo1vrc2@xxxxxx
> >>> On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
> >>> <jimmyhsu@xxxxxx> wrote:
> >>>
> >>>> My Desktop PC was working fine yesterday, but today there is no sound
> >>>> at
> >>>> all
> >>>> from the speakers. I opened Device Manager and found everything
> >>>> normal:
> >>>> there was no yellow questions marks beside the Sound item. The speaker
> >>>> cables are also firmly connected to the PC.
> >>>
> >>>
> >>> Check the following:
> >>>
> >>> 1. The speakers are plugged in and the outlet they are plugged into is
> >>> live.
> >>>
> >>> 2. The physical speaker volume control is not turned down.
> >>>
> >>> 3. The Windows speaker volume control is not turned down, nor is it
> >>> muted.
> >>>
> >>> If all the above are OK, the speakers may have physically died. Try
> >>> them on another computer to be sure.
> >>>
> >>> --
> >>> Ken Blake, Microsoft MVP - Windows Desktop Experience
> >>> Please Reply to the Newsgroup
--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup
 

My Computer

G

Gene E. Bloch

#12
On Thu, 18 Jun 2009 08:44:35 -0700, Ken Blake, MVP wrote:

> On Thu, 18 Jun 2009 09:01:11 +0800, "Jimmy Hsu"
> <jimmyhsu@xxxxxx> wrote:
>

>> As you suggested, I plugged a set of earphones into speaker jack, and yes,
>> I do hear sound BUT it is very soft. It is still very soft after I turn
>> up all the volume settings to Max.
>
>
> That very strongly suggests that the problem is a hardware one with
> the speakers themselves, not with Windows. As I said in my first
> message in the thread, "If all the above are OK, the speakers may have
> physically died. Try them on another computer to be sure."
To me it suggests the opposite. If the speakers were bad, the earphones
should have normal volume.

OTOH, I wonder if the jack that Jimmy Hsu is using is actually a line-out
jack, which would not power earphones adequately...If so, then I am back to
agreeing with you, Ken.


>> "Manny Weisbord" <mannyweisbord@xxxxxx> wrote in message
>> news:m59i35pterlhiro4sjs8mnvo56a10vseal@xxxxxx

>>> "Jimmy Hsu" <jimmyhsu@xxxxxx> wrote:
>>>
>>>>Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way,
>>>>not
>>>>muted.
>>>
>>> Plug a set of earphones into the speaker jack... do you hear sound?
>>>
>>>
>>>>
>>>>"Ken Blake, MVP" <kblake@xxxxxx> wrote in message
>>>>news:u41i35t28ji6b2hg48l6vj8akfuqo1vrc2@xxxxxx
>>>>> On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
>>>>> <jimmyhsu@xxxxxx> wrote:
>>>>>
>>>>>> My Desktop PC was working fine yesterday, but today there is no sound
>>>>>> at
>>>>>> all
>>>>>> from the speakers. I opened Device Manager and found everything
>>>>>> normal:
>>>>>> there was no yellow questions marks beside the Sound item. The speaker
>>>>>> cables are also firmly connected to the PC.
>>>>>
>>>>>
>>>>> Check the following:
>>>>>
>>>>> 1. The speakers are plugged in and the outlet they are plugged into is
>>>>> live.
>>>>>
>>>>> 2. The physical speaker volume control is not turned down.
>>>>>
>>>>> 3. The Windows speaker volume control is not turned down, nor is it
>>>>> muted.
>>>>>
>>>>> If all the above are OK, the speakers may have physically died. Try
>>>>> them on another computer to be sure.
>>>>>
>>>>> --
>>>>> Ken Blake, Microsoft MVP - Windows Desktop Experience
>>>>> Please Reply to the Newsgroup

--
Gene E. Bloch letters0x40blochg0x2Ecom
 

My Computer

rynem

New Member
Messages
12
#13
Try these steps:
Start>Control Panel>Hardware and Sound>Device Manager>Sound, video, and game controllers>Right Click>Update Driver Software>Browse my computer for driver software>Let me pick from a lost of device drivers on my computer>Choose the latest

Hope this helps :)
 

My Computer

Users Who Are Viewing This Thread (Users: 1, Guests: 0)