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No sound on Vista

B

BigMonsterGirl

#1
New computer - Compaq Presario with factory installed Vista Home Basic. I'm
using the speakers from my old HP Pavilion - Polk Audio. I can get sound
through them, it's just very, very faint. Is this a driver issue? I've
looked in my device manager and the installed driver is a Realtek HD driver.
I've been to the audio manager and troubleshot it every which way - no
solution there.

Any help at all is greatly appreciated. TIA.
 
N

Newcomer

#2
No solution I am afraid, but I ahve the same problem. New computer with Vista
installed and Realtec HD driver, have bought new speakers but no sound. Have
tried everything possible to solve problem.HELP!!!!

"BigMonsterGirl" wrote:

> New computer - Compaq Presario with factory installed Vista Home Basic. I'm
> using the speakers from my old HP Pavilion - Polk Audio. I can get sound
> through them, it's just very, very faint. Is this a driver issue? I've
> looked in my device manager and the installed driver is a Realtek HD driver.
> I've been to the audio manager and troubleshot it every which way - no
> solution there.
>
> Any help at all is greatly appreciated. TIA.
>
 
#3
/BigMonsterGirl/ said:
> New computer - Compaq Presario with factory installed Vista Home Basic. I'm
> using the speakers from my old HP Pavilion - Polk Audio. I can get sound
> through them, it's just very, very faint. Is this a driver issue? I've
> looked in my device manager and the installed driver is a Realtek HD driver.
> I've been to the audio manager and troubleshot it every which way - no
> solution there.


NEW PC? No sound? Take it back to the dealer, and ask them to make it
good.
 
P

pvdg42

#4
"BigMonsterGirl" <BigMonsterGirl@hotmail.com> wrote in message
news:8770BB5B-1DD6-4074-92B9-1FEA7A744AB1@microsoft.com...
> New computer - Compaq Presario with factory installed Vista Home Basic.
> I'm using the speakers from my old HP Pavilion - Polk Audio. I can get
> sound through them, it's just very, very faint. Is this a driver issue?
> I've looked in my device manager and the installed driver is a Realtek HD
> driver. I've been to the audio manager and troubleshot it every which
> way - no solution there.
>
> Any help at all is greatly appreciated. TIA.


One possibility. As you say the sound is very faint, are the speakers
amplified? (i.e., do you have to plug them into a power source?). If not,
try your new PC with amplified speakers to see if that makes a difference.
Failing that...

Your best bet is to exercise your rights under the terms of the Compaq
warranty. Compaq is responsible for supporting its hardware *and* the
software that came installed on the new computer. If the PC is truly new (<
30 days) and you purchased it at a retail outlet, simply take it back and
make the seller deal with the sound issue.
 
#5
Are your speakers possibly plugged into a LineOut connection instead of a
speaker connection?

"dev" <dev@null.invalid> wrote in message
news:uPjxfi3eHHA.1868@TK2MSFTNGP04.phx.gbl...
> /BigMonsterGirl/ said:
>> New computer - Compaq Presario with factory installed Vista Home Basic.
>> I'm
>> using the speakers from my old HP Pavilion - Polk Audio. I can get sound
>> through them, it's just very, very faint. Is this a driver issue? I've
>> looked in my device manager and the installed driver is a Realtek HD
>> driver.
>> I've been to the audio manager and troubleshot it every which way - no
>> solution there.

>
> NEW PC? No sound? Take it back to the dealer, and ask them to make it
> good.
 
O

Olafsdottir/Masson

#6
I had the same problem with the sound. In the motherboard´s user´s guide
the maker wrote that if I were to use the connection on the back I had to
put two jumpers the JAUD 1 pins. This helped indeed! This is probably not
a Vista problem.
Olafsdottir/Masson
 
B

BigMonsterGirl

#7
No solution? You gotta be kidding me.
"Newcomer" <Newcomer@discussions.microsoft.com> wrote in message
news:4340D21F-76C2-4AD9-A7A9-E395C7FCA72D@microsoft.com...
> No solution I am afraid, but I ahve the same problem. New computer with
> Vista
> installed and Realtec HD driver, have bought new speakers but no sound.
> Have
> tried everything possible to solve problem.HELP!!!!
>
> "BigMonsterGirl" wrote:
>
>> New computer - Compaq Presario with factory installed Vista Home Basic.
>> I'm
>> using the speakers from my old HP Pavilion - Polk Audio. I can get sound
>> through them, it's just very, very faint. Is this a driver issue? I've
>> looked in my device manager and the installed driver is a Realtek HD
>> driver.
>> I've been to the audio manager and troubleshot it every which way - no
>> solution there.
>>
>> Any help at all is greatly appreciated. TIA.
>>
 
L

Linda

#8
I don't have a new computer, but just upgraded to the vista. I had sound
before and don't now. Any ideas
--
Linda


"Olafsdottir/Masson" wrote:

> I had the same problem with the sound. In the motherboard´s user´s guide
> the maker wrote that if I were to use the connection on the back I had to
> put two jumpers the JAUD 1 pins. This helped indeed! This is probably not
> a Vista problem.
> Olafsdottir/Masson
>
>
 
R
#9
"Linda" <Linda@discussions.microsoft.com> wrote
>I don't have a new computer, but just upgraded to the vista. I had sound
> before and don't now. Any ideas


Get the latest Vista compatible sound device driver and install it. Where
to get that depends on the sound device. If it's a retail card go to the
card manufacturer's web site. If it's an OEM setup get it from the computer
OEM's web site, and if it's an on board device get it from the motherboard
manufacturer's web site.

--
Rock [MS-MVP User/Shell]
 
L

Linda

#10
Thanks so much. I'll try to get that all figured out. I'm pretty sure that
the speakers came with the computer. So I assume that would be the OEM,
rather than the motherboard? Is there a way to be certain of this. Sorry that
I'm not savy with the computer knowledge.

"Rock" wrote:

> "Linda" <Linda@discussions.microsoft.com> wrote
> >I don't have a new computer, but just upgraded to the vista. I had sound
> > before and don't now. Any ideas

>
> Get the latest Vista compatible sound device driver and install it. Where
> to get that depends on the sound device. If it's a retail card go to the
> card manufacturer's web site. If it's an OEM setup get it from the computer
> OEM's web site, and if it's an on board device get it from the motherboard
> manufacturer's web site.
>
> --
> Rock [MS-MVP User/Shell]
>
>
 
C

Cal Bear '66

#11
Speakers would be irrelevant. Where are they plugged in?
If they are plugged into jacks built into the case, then you are
using a sound device built into the motherboard. If they are
plugged into an expansion card, then the audio adapter is an
add in card. What does Device Manager say under Sound
Video and Game Controllers (Control Panel>Device Manager?

"Linda" <Linda@discussions.microsoft.com> wrote in message news:96AD5942-0990-47DF-A1CB-61F69B930E82@microsoft.com...
> Thanks so much. I'll try to get that all figured out. I'm pretty sure that
> the speakers came with the computer. So I assume that would be the OEM,
> rather than the motherboard? Is there a way to be certain of this. Sorry that
> I'm not savy with the computer knowledge.
>
> "Rock" wrote:
>
>> "Linda" <Linda@discussions.microsoft.com> wrote
>> >I don't have a new computer, but just upgraded to the vista. I had sound
>> > before and don't now. Any ideas

>>
>> Get the latest Vista compatible sound device driver and install it. Where
>> to get that depends on the sound device. If it's a retail card go to the
>> card manufacturer's web site. If it's an OEM setup get it from the computer
>> OEM's web site, and if it's an on board device get it from the motherboard
>> manufacturer's web site.
>>
>> --
>> Rock [MS-MVP User/Shell]
>>
>>
 
L

Linda

#12
They are plugged into the back of the computer. When I went to the device
manager, and clicked on sound it didn't show any exclamation point or any
question about anything.

Linda

"Cal Bear '66" wrote:

> Speakers would be irrelevant. Where are they plugged in?
> If they are plugged into jacks built into the case, then you are
> using a sound device built into the motherboard. If they are
> plugged into an expansion card, then the audio adapter is an
> add in card. What does Device Manager say under Sound
> Video and Game Controllers (Control Panel>Device Manager?
>
> "Linda" <Linda@discussions.microsoft.com> wrote in message
> news:96AD5942-0990-47DF-A1CB-61F69B930E82@microsoft.com...
> > Thanks so much. I'll try to get that all figured out. I'm pretty sure

> that
> > the speakers came with the computer. So I assume that would be the OEM,
> > rather than the motherboard? Is there a way to be certain of this. Sorry

> that
> > I'm not savy with the computer knowledge.
> >
> > "Rock" wrote:
> >
> >> "Linda" <Linda@discussions.microsoft.com> wrote
> >> >I don't have a new computer, but just upgraded to the vista. I had

> sound
> >> > before and don't now. Any ideas
> >>
> >> Get the latest Vista compatible sound device driver and install it.

> Where
> >> to get that depends on the sound device. If it's a retail card go to

> the
> >> card manufacturer's web site. If it's an OEM setup get it from the

> computer
> >> OEM's web site, and if it's an on board device get it from the

> motherboard
> >> manufacturer's web site.
> >>
> >> --
> >> Rock [MS-MVP User/Shell]
> >>
> >>

>
 
C

Cal Bear '66

#13
They are plugged into jacks mounted on the case itself, right?
(not plugged into the skinny rectangular slots)
I would go to the manufacturer's web site and see if they have
Vista drivers. If they don't have any audio drivers for your
exact model, I would look at the specification for your computer
and see if you can discover the audio chip manufacturer. Or look
at all documentation that came with your computer. If it is a built
in audio adapter, it seems odd to me that nothing shows up
in Device Manager, are there any items listed under Unknown
Devices?


"Linda" <Linda@discussions.microsoft.com> wrote in message news:AFDC5263-F25B-480E-96F6-03A38F860B63@microsoft.com...
> They are plugged into the back of the computer. When I went to the device
> manager, and clicked on sound it didn't show any exclamation point or any
> question about anything.
>
> Linda
>
> "Cal Bear '66" wrote:
>
>> Speakers would be irrelevant. Where are they plugged in?
>> If they are plugged into jacks built into the case, then you are
>> using a sound device built into the motherboard. If they are
>> plugged into an expansion card, then the audio adapter is an
>> add in card. What does Device Manager say under Sound
>> Video and Game Controllers (Control Panel>Device Manager?
>>
>> "Linda" <Linda@discussions.microsoft.com> wrote in message
>> news:96AD5942-0990-47DF-A1CB-61F69B930E82@microsoft.com...
>> > Thanks so much. I'll try to get that all figured out. I'm pretty sure

>> that
>> > the speakers came with the computer. So I assume that would be the OEM,
>> > rather than the motherboard? Is there a way to be certain of this. Sorry

>> that
>> > I'm not savy with the computer knowledge.
>> >
>> > "Rock" wrote:
>> >
>> >> "Linda" <Linda@discussions.microsoft.com> wrote
>> >> >I don't have a new computer, but just upgraded to the vista. I had

>> sound
>> >> > before and don't now. Any ideas
>> >>
>> >> Get the latest Vista compatible sound device driver and install it.

>> Where
>> >> to get that depends on the sound device. If it's a retail card go to

>> the
>> >> card manufacturer's web site. If it's an OEM setup get it from the

>> computer
>> >> OEM's web site, and if it's an on board device get it from the

>> motherboard
>> >> manufacturer's web site.
>> >>
>> >> --
>> >> Rock [MS-MVP User/Shell]
>> >>
>> >>

>>
 
L

Linda

#14
Yes they are plugged into the case, not usb type slots.

Thanks for the help. I'll go the the web site and see what I can do. I might
get back with you if I come up empty handed.

Linda

"Cal Bear '66" wrote:

> They are plugged into jacks mounted on the case itself, right?
> (not plugged into the skinny rectangular slots)
> I would go to the manufacturer's web site and see if they have
> Vista drivers. If they don't have any audio drivers for your
> exact model, I would look at the specification for your computer
> and see if you can discover the audio chip manufacturer. Or look
> at all documentation that came with your computer. If it is a built
> in audio adapter, it seems odd to me that nothing shows up
> in Device Manager, are there any items listed under Unknown
> Devices?
>
>
> "Linda" <Linda@discussions.microsoft.com> wrote in message
> news:AFDC5263-F25B-480E-96F6-03A38F860B63@microsoft.com...
> > They are plugged into the back of the computer. When I went to the

> device
> > manager, and clicked on sound it didn't show any exclamation point or

> any
> > question about anything.
> >
> > Linda
> >
> > "Cal Bear '66" wrote:
> >
> >> Speakers would be irrelevant. Where are they plugged in?
> >> If they are plugged into jacks built into the case, then you are
> >> using a sound device built into the motherboard. If they are
> >> plugged into an expansion card, then the audio adapter is an
> >> add in card. What does Device Manager say under Sound
> >> Video and Game Controllers (Control Panel>Device Manager?
> >>
> >> "Linda" <Linda@discussions.microsoft.com> wrote in message
> >> news:96AD5942-0990-47DF-A1CB-61F69B930E82@microsoft.com...
> >> > Thanks so much. I'll try to get that all figured out. I'm pretty sure
> >> that
> >> > the speakers came with the computer. So I assume that would be the

> OEM,
> >> > rather than the motherboard? Is there a way to be certain of this.

> Sorry
> >> that
> >> > I'm not savy with the computer knowledge.
> >> >
> >> > "Rock" wrote:
> >> >
> >> >> "Linda" <Linda@discussions.microsoft.com> wrote
> >> >> >I don't have a new computer, but just upgraded to the vista. I had
> >> sound
> >> >> > before and don't now. Any ideas
> >> >>
> >> >> Get the latest Vista compatible sound device driver and install it.
> >> Where
> >> >> to get that depends on the sound device. If it's a retail card go

> to
> >> the
> >> >> card manufacturer's web site. If it's an OEM setup get it from the
> >> computer
> >> >> OEM's web site, and if it's an on board device get it from the
> >> motherboard
> >> >> manufacturer's web site.
> >> >>
> >> >> --
> >> >> Rock [MS-MVP User/Shell]
> >> >>
> >> >>
> >>

>
 
#15
In Device Maanger under Sound etc input sources are listed not output
device. In addition to checking your user's manual to be sure you have the
speakers plugged into the right location, check to see if you have use a
function key function to enable the external speakers.
It is very possible that you have the options of internal spekers only,
external speakers only or both sets of speakers and the default is internal
only.

"Cal Bear '66" <xxx@xxx.org> wrote in message
news:BE3BE487-3D9D-4961-90B3-5566DDDEED63@microsoft.com...
They are plugged into jacks mounted on the case itself, right?
(not plugged into the skinny rectangular slots)
I would go to the manufacturer's web site and see if they have
Vista drivers. If they don't have any audio drivers for your
exact model, I would look at the specification for your computer
and see if you can discover the audio chip manufacturer. Or look
at all documentation that came with your computer. If it is a built
in audio adapter, it seems odd to me that nothing shows up
in Device Manager, are there any items listed under Unknown
Devices?


"Linda" <Linda@discussions.microsoft.com> wrote in message
news:AFDC5263-F25B-480E-96F6-03A38F860B63@microsoft.com...
> They are plugged into the back of the computer. When I went to the device
> manager, and clicked on sound it didn't show any exclamation point or any
> question about anything.
>
> Linda
>
> "Cal Bear '66" wrote:
>
>> Speakers would be irrelevant. Where are they plugged in?
>> If they are plugged into jacks built into the case, then you are
>> using a sound device built into the motherboard. If they are
>> plugged into an expansion card, then the audio adapter is an
>> add in card. What does Device Manager say under Sound
>> Video and Game Controllers (Control Panel>Device Manager?
>>
>> "Linda" <Linda@discussions.microsoft.com> wrote in message
>> news:96AD5942-0990-47DF-A1CB-61F69B930E82@microsoft.com...
>> > Thanks so much. I'll try to get that all figured out. I'm pretty sure

>> that
>> > the speakers came with the computer. So I assume that would be the OEM,
>> > rather than the motherboard? Is there a way to be certain of this.
>> > Sorry

>> that
>> > I'm not savy with the computer knowledge.
>> >
>> > "Rock" wrote:
>> >
>> >> "Linda" <Linda@discussions.microsoft.com> wrote
>> >> >I don't have a new computer, but just upgraded to the vista. I had

>> sound
>> >> > before and don't now. Any ideas
>> >>
>> >> Get the latest Vista compatible sound device driver and install it.

>> Where
>> >> to get that depends on the sound device. If it's a retail card go to

>> the
>> >> card manufacturer's web site. If it's an OEM setup get it from the

>> computer
>> >> OEM's web site, and if it's an on board device get it from the

>> motherboard
>> >> manufacturer's web site.
>> >>
>> >> --
>> >> Rock [MS-MVP User/Shell]
>> >>
>> >>

>>
 
C

Cal Bear '66

#16
Not USB type slots, long (about 5") and skinny about 1/2")

"Linda" <Linda@discussions.microsoft.com> wrote in message news:8A1718C1-9F48-4598-B9C7-A01618381A68@microsoft.com...
> Yes they are plugged into the case, not usb type slots.
>
> Thanks for the help. I'll go the the web site and see what I can do. I might
> get back with you if I come up empty handed.
>
> Linda
>
> "Cal Bear '66" wrote:
>
>> They are plugged into jacks mounted on the case itself, right?
>> (not plugged into the skinny rectangular slots)
>> I would go to the manufacturer's web site and see if they have
>> Vista drivers. If they don't have any audio drivers for your
>> exact model, I would look at the specification for your computer
>> and see if you can discover the audio chip manufacturer. Or look
>> at all documentation that came with your computer. If it is a built
>> in audio adapter, it seems odd to me that nothing shows up
>> in Device Manager, are there any items listed under Unknown
>> Devices?
>>
>>
>> "Linda" <Linda@discussions.microsoft.com> wrote in message
>> news:AFDC5263-F25B-480E-96F6-03A38F860B63@microsoft.com...
>> > They are plugged into the back of the computer. When I went to the

>> device
>> > manager, and clicked on sound it didn't show any exclamation point or

>> any
>> > question about anything.
>> >
>> > Linda
>> >
>> > "Cal Bear '66" wrote:
>> >
>> >> Speakers would be irrelevant. Where are they plugged in?
>> >> If they are plugged into jacks built into the case, then you are
>> >> using a sound device built into the motherboard. If they are
>> >> plugged into an expansion card, then the audio adapter is an
>> >> add in card. What does Device Manager say under Sound
>> >> Video and Game Controllers (Control Panel>Device Manager?
>> >>
>> >> "Linda" <Linda@discussions.microsoft.com> wrote in message
>> >> news:96AD5942-0990-47DF-A1CB-61F69B930E82@microsoft.com...
>> >> > Thanks so much. I'll try to get that all figured out. I'm pretty sure
>> >> that
>> >> > the speakers came with the computer. So I assume that would be the

>> OEM,
>> >> > rather than the motherboard? Is there a way to be certain of this.

>> Sorry
>> >> that
>> >> > I'm not savy with the computer knowledge.
>> >> >
>> >> > "Rock" wrote:
>> >> >
>> >> >> "Linda" <Linda@discussions.microsoft.com> wrote
>> >> >> >I don't have a new computer, but just upgraded to the vista. I had
>> >> sound
>> >> >> > before and don't now. Any ideas
>> >> >>
>> >> >> Get the latest Vista compatible sound device driver and install it.
>> >> Where
>> >> >> to get that depends on the sound device. If it's a retail card go

>> to
>> >> the
>> >> >> card manufacturer's web site. If it's an OEM setup get it from the
>> >> computer
>> >> >> OEM's web site, and if it's an on board device get it from the
>> >> motherboard
>> >> >> manufacturer's web site.
>> >> >>
>> >> >> --
>> >> >> Rock [MS-MVP User/Shell]
>> >> >>
>> >> >>
>> >>

>>
 
C

Cal Bear '66

#17
Device Manager lists the AUDIO ADAPTER -- card or chip (used for both input and output).

"JW" <nospam@no.spam> wrote in message news:eBnkc2EfHHA.2640@TK2MSFTNGP06.phx.gbl...
> In Device Maanger under Sound etc input sources are listed not output
> device. In addition to checking your user's manual to be sure you have the
> speakers plugged into the right location, check to see if you have use a
> function key function to enable the external speakers.
> It is very possible that you have the options of internal spekers only,
> external speakers only or both sets of speakers and the default is internal
> only.
>
> "Cal Bear '66" <xxx@xxx.org> wrote in message
> news:BE3BE487-3D9D-4961-90B3-5566DDDEED63@microsoft.com...
> They are plugged into jacks mounted on the case itself, right?
> (not plugged into the skinny rectangular slots)
> I would go to the manufacturer's web site and see if they have
> Vista drivers. If they don't have any audio drivers for your
> exact model, I would look at the specification for your computer
> and see if you can discover the audio chip manufacturer. Or look
> at all documentation that came with your computer. If it is a built
> in audio adapter, it seems odd to me that nothing shows up
> in Device Manager, are there any items listed under Unknown
> Devices?
>
>
> "Linda" <Linda@discussions.microsoft.com> wrote in message
> news:AFDC5263-F25B-480E-96F6-03A38F860B63@microsoft.com...
>> They are plugged into the back of the computer. When I went to the device
>> manager, and clicked on sound it didn't show any exclamation point or any
>> question about anything.
>>
>> Linda
>>
>> "Cal Bear '66" wrote:
>>
>>> Speakers would be irrelevant. Where are they plugged in?
>>> If they are plugged into jacks built into the case, then you are
>>> using a sound device built into the motherboard. If they are
>>> plugged into an expansion card, then the audio adapter is an
>>> add in card. What does Device Manager say under Sound
>>> Video and Game Controllers (Control Panel>Device Manager?
>>>
>>> "Linda" <Linda@discussions.microsoft.com> wrote in message
>>> news:96AD5942-0990-47DF-A1CB-61F69B930E82@microsoft.com...
>>> > Thanks so much. I'll try to get that all figured out. I'm pretty sure
>>> that
>>> > the speakers came with the computer. So I assume that would be the OEM,
>>> > rather than the motherboard? Is there a way to be certain of this.
>>> > Sorry
>>> that
>>> > I'm not savy with the computer knowledge.
>>> >
>>> > "Rock" wrote:
>>> >
>>> >> "Linda" <Linda@discussions.microsoft.com> wrote
>>> >> >I don't have a new computer, but just upgraded to the vista. I had
>>> sound
>>> >> > before and don't now. Any ideas
>>> >>
>>> >> Get the latest Vista compatible sound device driver and install it.
>>> Where
>>> >> to get that depends on the sound device. If it's a retail card go to
>>> the
>>> >> card manufacturer's web site. If it's an OEM setup get it from the
>>> computer
>>> >> OEM's web site, and if it's an on board device get it from the
>>> motherboard
>>> >> manufacturer's web site.
>>> >>
>>> >> --
>>> >> Rock [MS-MVP User/Shell]
>>> >>
>>> >>
>>>

>
>
 
C

Cal Bear '66

#18
Also, does the Task Bar Notification Area (far right) have a speaker icon on it?
Does the icon have a red X? If not, right click on it and choose Playback Devices
and go through the options there and set your audio device line output as the default.
While you are there click on the Sounds tab to test your sounds.


"Cal Bear '66" <xxx@xxx.org> wrote in message news:BE3BE487-3D9D-4961-90B3-5566DDDEED63@microsoft.com...
They are plugged into jacks mounted on the case itself, right?
(not plugged into the skinny rectangular slots)
I would go to the manufacturer's web site and see if they have
Vista drivers. If they don't have any audio drivers for your
exact model, I would look at the specification for your computer
and see if you can discover the audio chip manufacturer. Or look
at all documentation that came with your computer. If it is a built
in audio adapter, it seems odd to me that nothing shows up
in Device Manager, are there any items listed under Unknown
Devices?


"Linda" <Linda@discussions.microsoft.com> wrote in message news:AFDC5263-F25B-480E-96F6-03A38F860B63@microsoft.com...
> They are plugged into the back of the computer. When I went to the device
> manager, and clicked on sound it didn't show any exclamation point or any
> question about anything.
>
> Linda
>
> "Cal Bear '66" wrote:
>
>> Speakers would be irrelevant. Where are they plugged in?
>> If they are plugged into jacks built into the case, then you are
>> using a sound device built into the motherboard. If they are
>> plugged into an expansion card, then the audio adapter is an
>> add in card. What does Device Manager say under Sound
>> Video and Game Controllers (Control Panel>Device Manager?
>>
>> "Linda" <Linda@discussions.microsoft.com> wrote in message
>> news:96AD5942-0990-47DF-A1CB-61F69B930E82@microsoft.com...
>> > Thanks so much. I'll try to get that all figured out. I'm pretty sure

>> that
>> > the speakers came with the computer. So I assume that would be the OEM,
>> > rather than the motherboard? Is there a way to be certain of this. Sorry

>> that
>> > I'm not savy with the computer knowledge.
>> >
>> > "Rock" wrote:
>> >
>> >> "Linda" <Linda@discussions.microsoft.com> wrote
>> >> >I don't have a new computer, but just upgraded to the vista. I had

>> sound
>> >> > before and don't now. Any ideas
>> >>
>> >> Get the latest Vista compatible sound device driver and install it.

>> Where
>> >> to get that depends on the sound device. If it's a retail card go to

>> the
>> >> card manufacturer's web site. If it's an OEM setup get it from the

>> computer
>> >> OEM's web site, and if it's an on board device get it from the

>> motherboard
>> >> manufacturer's web site.
>> >>
>> >> --
>> >> Rock [MS-MVP User/Shell]
>> >>
>> >>

>>
 
C

Cal Bear '66

#19
P.S. Is this a laptop or a desktop?


"Cal Bear '66" <xxx@xxx.org> wrote in message news:F0645456-8B36-45F6-83FC-5ED2AD8C1799@microsoft.com...
Also, does the Task Bar Notification Area (far right) have a speaker icon on it?
Does the icon have a red X? If not, right click on it and choose Playback Devices
and go through the options there and set your audio device line output as the default.
While you are there click on the Sounds tab to test your sounds.


"Cal Bear '66" <xxx@xxx.org> wrote in message news:BE3BE487-3D9D-4961-90B3-5566DDDEED63@microsoft.com...
They are plugged into jacks mounted on the case itself, right?
(not plugged into the skinny rectangular slots)
I would go to the manufacturer's web site and see if they have
Vista drivers. If they don't have any audio drivers for your
exact model, I would look at the specification for your computer
and see if you can discover the audio chip manufacturer. Or look
at all documentation that came with your computer. If it is a built
in audio adapter, it seems odd to me that nothing shows up
in Device Manager, are there any items listed under Unknown
Devices?


"Linda" <Linda@discussions.microsoft.com> wrote in message news:AFDC5263-F25B-480E-96F6-03A38F860B63@microsoft.com...
> They are plugged into the back of the computer. When I went to the device
> manager, and clicked on sound it didn't show any exclamation point or any
> question about anything.
>
> Linda
>
> "Cal Bear '66" wrote:
>
>> Speakers would be irrelevant. Where are they plugged in?
>> If they are plugged into jacks built into the case, then you are
>> using a sound device built into the motherboard. If they are
>> plugged into an expansion card, then the audio adapter is an
>> add in card. What does Device Manager say under Sound
>> Video and Game Controllers (Control Panel>Device Manager?
>>
>> "Linda" <Linda@discussions.microsoft.com> wrote in message
>> news:96AD5942-0990-47DF-A1CB-61F69B930E82@microsoft.com...
>> > Thanks so much. I'll try to get that all figured out. I'm pretty sure

>> that
>> > the speakers came with the computer. So I assume that would be the OEM,
>> > rather than the motherboard? Is there a way to be certain of this. Sorry

>> that
>> > I'm not savy with the computer knowledge.
>> >
>> > "Rock" wrote:
>> >
>> >> "Linda" <Linda@discussions.microsoft.com> wrote
>> >> >I don't have a new computer, but just upgraded to the vista. I had

>> sound
>> >> > before and don't now. Any ideas
>> >>
>> >> Get the latest Vista compatible sound device driver and install it.

>> Where
>> >> to get that depends on the sound device. If it's a retail card go to

>> the
>> >> card manufacturer's web site. If it's an OEM setup get it from the

>> computer
>> >> OEM's web site, and if it's an on board device get it from the

>> motherboard
>> >> manufacturer's web site.
>> >>
>> >> --
>> >> Rock [MS-MVP User/Shell]
>> >>
>> >>

>>
 
L

Linda

#20
I will try all of those things. Thanks alot.
--
Linda


"Cal Bear '66" wrote:

> Also, does the Task Bar Notification Area (far right) have a speaker icon
> on it?
> Does the icon have a red X? If not, right click on it and choose Playback
> Devices
> and go through the options there and set your audio device line output as
> the default.
> While you are there click on the Sounds tab to test your sounds.
>
>
> "Cal Bear '66" <xxx@xxx.org> wrote in message
> news:BE3BE487-3D9D-4961-90B3-5566DDDEED63@microsoft.com...
> They are plugged into jacks mounted on the case itself, right?
> (not plugged into the skinny rectangular slots)
> I would go to the manufacturer's web site and see if they have
> Vista drivers. If they don't have any audio drivers for your
> exact model, I would look at the specification for your computer
> and see if you can discover the audio chip manufacturer. Or look
> at all documentation that came with your computer. If it is a built
> in audio adapter, it seems odd to me that nothing shows up
> in Device Manager, are there any items listed under Unknown
> Devices?
>
>
> "Linda" <Linda@discussions.microsoft.com> wrote in message
> news:AFDC5263-F25B-480E-96F6-03A38F860B63@microsoft.com...
> > They are plugged into the back of the computer. When I went to the

> device
> > manager, and clicked on sound it didn't show any exclamation point or

> any
> > question about anything.
> >
> > Linda
> >
> > "Cal Bear '66" wrote:
> >
> >> Speakers would be irrelevant. Where are they plugged in?
> >> If they are plugged into jacks built into the case, then you are
> >> using a sound device built into the motherboard. If they are
> >> plugged into an expansion card, then the audio adapter is an
> >> add in card. What does Device Manager say under Sound
> >> Video and Game Controllers (Control Panel>Device Manager?
> >>
> >> "Linda" <Linda@discussions.microsoft.com> wrote in message
> >> news:96AD5942-0990-47DF-A1CB-61F69B930E82@microsoft.com...
> >> > Thanks so much. I'll try to get that all figured out. I'm pretty sure
> >> that
> >> > the speakers came with the computer. So I assume that would be the

> OEM,
> >> > rather than the motherboard? Is there a way to be certain of this.

> Sorry
> >> that
> >> > I'm not savy with the computer knowledge.
> >> >
> >> > "Rock" wrote:
> >> >
> >> >> "Linda" <Linda@discussions.microsoft.com> wrote
> >> >> >I don't have a new computer, but just upgraded to the vista. I had
> >> sound
> >> >> > before and don't now. Any ideas
> >> >>
> >> >> Get the latest Vista compatible sound device driver and install it.
> >> Where
> >> >> to get that depends on the sound device. If it's a retail card go

> to
> >> the
> >> >> card manufacturer's web site. If it's an OEM setup get it from the
> >> computer
> >> >> OEM's web site, and if it's an on board device get it from the
> >> motherboard
> >> >> manufacturer's web site.
> >> >>
> >> >> --
> >> >> Rock [MS-MVP User/Shell]
> >> >>
> >> >>
> >>

>