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*!NOT your usual Vista Password Problem - Incorrect Password even every time even after resetting

F

fvuong

#1
Hi There Experts and Gurus,

I've been doing Windows Tech Support for 5 years and I have never ran
into a problem like this. Hope some one can help:

Background: I know how to reset (to blank) my Windows Password using
third party software, password reset disc. I AM NOT ASKING for help in
logging into windows because I can always reset the password to blank
and get in.

So here's the "symptoms", hope some body can determine the "problem"
and provide a "cure" not merely a temporary "treatment.

1. User (admin) account has password. Password has NOT been changed.
Or password has JUST been changed and we KNOW what it is. Suddenly,
after logging out or restarting computer, we cannot log in again. You
get the usual Password incorrect message. Vista Home Premium even shows
the password hint. Yet it will not take the "correct" password.

2. In order to login, I have to "reset" the password, using various
methods that are floating around on the internet. The process works
ONLY by "blanking" the password. So I can log into Windows...don't give
me solution on how to log into windows, please.

3. Once logged into windows, I go about creating a password. I log
out, then try to log back in with that password....and guest what
"Windows does not recognize it". Neither old or new password works.

3a. So I go thru the password reset methods again, blanking it, and I
am able to log in using the blank pw.

3b. I go and create NEW USER. If the NEW USER has BLANK password, I
can login with no problem. But if I set a password for the new user
account or any account, windows will not recognize the password again.

So does any one see the picture here? I don't have problem getting
into my windows because I know how to reset the password by blanking
it.

My problem is I DO WANT TO SECURE IT WITH A PASSWORD. But by putting
on a password, Windows does not recognize the password afterward to
allow access. This problem happens consistently every time a password
is created.

So the Solution I am looking for is a FIX, a one-time CURE, to the
password problem, so that I do not have to do the password reset every
single time.

In other word, SECURITY is an important issue to me, so having a
"blank" password is NOT and OPTION.

Why does the password not get recognized? Does it get corrupted some
how? What are the fixes?

Too many experts out there are focusing on the "temporary treatment" by
telling people how to hack and crack and reset their password, but when
the problem reoccurs repeated, no one seems to have an answer to a
reliable fix.

My greatest respect to all the gurus out there and all the people who
are offering advices and answers. Please consider this a "challenge"
for the experts! :)


--
fvuong
------------------------------------------------------------------------
fvuong's Profile: http://forums.techarena.in/members/fvuong.htm
View this thread: http://forums.techarena.in/vista-administration/1086115.htm

http://forums.techarena.in
 

My Computer

E

ewastudent

#2
there is only one solution to this, buy a mac
"fvuong" <fvuong.3k9wbc@xxxxxx> wrote in message
news:fvuong.3k9wbc@xxxxxx

>
> Hi There Experts and Gurus,
>
> I've been doing Windows Tech Support for 5 years and I have never ran
> into a problem like this. Hope some one can help:
>
> Background: I know how to reset (to blank) my Windows Password using
> third party software, password reset disc. I AM NOT ASKING for help in
> logging into windows because I can always reset the password to blank
> and get in.
>
> So here's the "symptoms", hope some body can determine the "problem"
> and provide a "cure" not merely a temporary "treatment.
>
> 1. User (admin) account has password. Password has NOT been changed.
> Or password has JUST been changed and we KNOW what it is. Suddenly,
> after logging out or restarting computer, we cannot log in again. You
> get the usual Password incorrect message. Vista Home Premium even shows
> the password hint. Yet it will not take the "correct" password.
>
> 2. In order to login, I have to "reset" the password, using various
> methods that are floating around on the internet. The process works
> ONLY by "blanking" the password. So I can log into Windows...don't give
> me solution on how to log into windows, please.
>
> 3. Once logged into windows, I go about creating a password. I log
> out, then try to log back in with that password....and guest what
> "Windows does not recognize it". Neither old or new password works.
>
> 3a. So I go thru the password reset methods again, blanking it, and I
> am able to log in using the blank pw.
>
> 3b. I go and create NEW USER. If the NEW USER has BLANK password, I
> can login with no problem. But if I set a password for the new user
> account or any account, windows will not recognize the password again.
>
> So does any one see the picture here? I don't have problem getting
> into my windows because I know how to reset the password by blanking
> it.
>
> My problem is I DO WANT TO SECURE IT WITH A PASSWORD. But by putting
> on a password, Windows does not recognize the password afterward to
> allow access. This problem happens consistently every time a password
> is created.
>
> So the Solution I am looking for is a FIX, a one-time CURE, to the
> password problem, so that I do not have to do the password reset every
> single time.
>
> In other word, SECURITY is an important issue to me, so having a
> "blank" password is NOT and OPTION.
>
> Why does the password not get recognized? Does it get corrupted some
> how? What are the fixes?
>
> Too many experts out there are focusing on the "temporary treatment" by
> telling people how to hack and crack and reset their password, but when
> the problem reoccurs repeated, no one seems to have an answer to a
> reliable fix.
>
> My greatest respect to all the gurus out there and all the people who
> are offering advices and answers. Please consider this a "challenge"
> for the experts! :)
>
>
> --
> fvuong
> ------------------------------------------------------------------------
> fvuong's Profile: http://forums.techarena.in/members/fvuong.htm
> View this thread:
> http://forums.techarena.in/vista-administration/1086115.htm
>
> http://forums.techarena.in
>
 

My Computer

J

Jimmy Brush

#3
Hello,

The first thing I would try is to click the blue accessibility button on the
welcome screen and select type without the keyboard. Then, use the onscreen
keyboard to type the password. The keyboard format of the welcome may have
been changed to a non-QWERTY keyboard.

- JB

"fvuong" <fvuong.3k9wbc@xxxxxx> wrote in message
news:fvuong.3k9wbc@xxxxxx

>
> Hi There Experts and Gurus,
>
> I've been doing Windows Tech Support for 5 years and I have never ran
> into a problem like this. Hope some one can help:
>
> Background: I know how to reset (to blank) my Windows Password using
> third party software, password reset disc. I AM NOT ASKING for help in
> logging into windows because I can always reset the password to blank
> and get in.
>
> So here's the "symptoms", hope some body can determine the "problem"
> and provide a "cure" not merely a temporary "treatment.
>
> 1. User (admin) account has password. Password has NOT been changed.
> Or password has JUST been changed and we KNOW what it is. Suddenly,
> after logging out or restarting computer, we cannot log in again. You
> get the usual Password incorrect message. Vista Home Premium even shows
> the password hint. Yet it will not take the "correct" password.
>
> 2. In order to login, I have to "reset" the password, using various
> methods that are floating around on the internet. The process works
> ONLY by "blanking" the password. So I can log into Windows...don't give
> me solution on how to log into windows, please.
>
> 3. Once logged into windows, I go about creating a password. I log
> out, then try to log back in with that password....and guest what
> "Windows does not recognize it". Neither old or new password works.
>
> 3a. So I go thru the password reset methods again, blanking it, and I
> am able to log in using the blank pw.
>
> 3b. I go and create NEW USER. If the NEW USER has BLANK password, I
> can login with no problem. But if I set a password for the new user
> account or any account, windows will not recognize the password again.
>
> So does any one see the picture here? I don't have problem getting
> into my windows because I know how to reset the password by blanking
> it.
>
> My problem is I DO WANT TO SECURE IT WITH A PASSWORD. But by putting
> on a password, Windows does not recognize the password afterward to
> allow access. This problem happens consistently every time a password
> is created.
>
> So the Solution I am looking for is a FIX, a one-time CURE, to the
> password problem, so that I do not have to do the password reset every
> single time.
>
> In other word, SECURITY is an important issue to me, so having a
> "blank" password is NOT and OPTION.
>
> Why does the password not get recognized? Does it get corrupted some
> how? What are the fixes?
>
> Too many experts out there are focusing on the "temporary treatment" by
> telling people how to hack and crack and reset their password, but when
> the problem reoccurs repeated, no one seems to have an answer to a
> reliable fix.
>
> My greatest respect to all the gurus out there and all the people who
> are offering advices and answers. Please consider this a "challenge"
> for the experts! :)
>
>
> --
> fvuong
> ------------------------------------------------------------------------
> fvuong's Profile: http://forums.techarena.in/members/fvuong.htm
> View this thread:
> http://forums.techarena.in/vista-administration/1086115.htm
>
> http://forums.techarena.in
>
 

My Computer

#4
I've seen repeated password problems a few times (though not quite as
consistent as you report) when bad sectors were impacting the registry. You
might run chkdsk /r or the manufacturers drive diagnostic to check for, or
at least eliminate, this possibility.
--

"fvuong" <fvuong.3k9wbc@xxxxxx> wrote in message
news:fvuong.3k9wbc@xxxxxx

>
> Hi There Experts and Gurus,
>
> I've been doing Windows Tech Support for 5 years and I have never ran
> into a problem like this. Hope some one can help:
>
> Background: I know how to reset (to blank) my Windows Password using
> third party software, password reset disc. I AM NOT ASKING for help in
> logging into windows because I can always reset the password to blank
> and get in.
>
> So here's the "symptoms", hope some body can determine the "problem"
> and provide a "cure" not merely a temporary "treatment.
>
> 1. User (admin) account has password. Password has NOT been changed.
> Or password has JUST been changed and we KNOW what it is. Suddenly,
> after logging out or restarting computer, we cannot log in again. You
> get the usual Password incorrect message. Vista Home Premium even shows
> the password hint. Yet it will not take the "correct" password.
>
> 2. In order to login, I have to "reset" the password, using various
> methods that are floating around on the internet. The process works
> ONLY by "blanking" the password. So I can log into Windows...don't give
> me solution on how to log into windows, please.
>
> 3. Once logged into windows, I go about creating a password. I log
> out, then try to log back in with that password....and guest what
> "Windows does not recognize it". Neither old or new password works.
>
> 3a. So I go thru the password reset methods again, blanking it, and I
> am able to log in using the blank pw.
>
> 3b. I go and create NEW USER. If the NEW USER has BLANK password, I
> can login with no problem. But if I set a password for the new user
> account or any account, windows will not recognize the password again.
>
> So does any one see the picture here? I don't have problem getting
> into my windows because I know how to reset the password by blanking
> it.
>
> My problem is I DO WANT TO SECURE IT WITH A PASSWORD. But by putting
> on a password, Windows does not recognize the password afterward to
> allow access. This problem happens consistently every time a password
> is created.
>
> So the Solution I am looking for is a FIX, a one-time CURE, to the
> password problem, so that I do not have to do the password reset every
> single time.
>
> In other word, SECURITY is an important issue to me, so having a
> "blank" password is NOT and OPTION.
>
> Why does the password not get recognized? Does it get corrupted some
> how? What are the fixes?
>
> Too many experts out there are focusing on the "temporary treatment" by
> telling people how to hack and crack and reset their password, but when
> the problem reoccurs repeated, no one seems to have an answer to a
> reliable fix.
>
> My greatest respect to all the gurus out there and all the people who
> are offering advices and answers. Please consider this a "challenge"
> for the experts! :)
>
>
> --
> fvuong
> ------------------------------------------------------------------------
> fvuong's Profile: http://forums.techarena.in/members/fvuong.htm
> View this thread:
> http://forums.techarena.in/vista-administration/1086115.htm
>
> http://forums.techarena.in
>
 

My Computer

R

rastus

#5
Not an expert by any means but I know what you are talking about, have you
experienced any other symptoms like the system wont access updates?

If so there could be a problem with missing files in the registry or missing
file names which apparently tells Vista where to look for stuff,
it would appear to me that some files we download cause vista to loose its
registry configuration.

So just possibly there is no file there to tell Vista where to look for the
password, suggest get one machine by its self reload vista and see if that
machine has the same problem, having similar problems with vista and when
you look around so are a lot of other users, are you able to get automatic
updates?

Regards
Rastus



"fvuong" <fvuong.3k9wbc@xxxxxx> wrote in message
news:fvuong.3k9wbc@xxxxxx

>
> Hi There Experts and Gurus,
>
> I've been doing Windows Tech Support for 5 years and I have never ran
> into a problem like this. Hope some one can help:
>
> Background: I know how to reset (to blank) my Windows Password using
> third party software, password reset disc. I AM NOT ASKING for help in
> logging into windows because I can always reset the password to blank
> and get in.
>
> So here's the "symptoms", hope some body can determine the "problem"
> and provide a "cure" not merely a temporary "treatment.
>
> 1. User (admin) account has password. Password has NOT been changed.
> Or password has JUST been changed and we KNOW what it is. Suddenly,
> after logging out or restarting computer, we cannot log in again. You
> get the usual Password incorrect message. Vista Home Premium even shows
> the password hint. Yet it will not take the "correct" password.
>
> 2. In order to login, I have to "reset" the password, using various
> methods that are floating around on the internet. The process works
> ONLY by "blanking" the password. So I can log into Windows...don't give
> me solution on how to log into windows, please.
>
> 3. Once logged into windows, I go about creating a password. I log
> out, then try to log back in with that password....and guest what
> "Windows does not recognize it". Neither old or new password works.
>
> 3a. So I go thru the password reset methods again, blanking it, and I
> am able to log in using the blank pw.
>
> 3b. I go and create NEW USER. If the NEW USER has BLANK password, I
> can login with no problem. But if I set a password for the new user
> account or any account, windows will not recognize the password again.
>
> So does any one see the picture here? I don't have problem getting
> into my windows because I know how to reset the password by blanking
> it.
>
> My problem is I DO WANT TO SECURE IT WITH A PASSWORD. But by putting
> on a password, Windows does not recognize the password afterward to
> allow access. This problem happens consistently every time a password
> is created.
>
> So the Solution I am looking for is a FIX, a one-time CURE, to the
> password problem, so that I do not have to do the password reset every
> single time.
>
> In other word, SECURITY is an important issue to me, so having a
> "blank" password is NOT and OPTION.
>
> Why does the password not get recognized? Does it get corrupted some
> how? What are the fixes?
>
> Too many experts out there are focusing on the "temporary treatment" by
> telling people how to hack and crack and reset their password, but when
> the problem reoccurs repeated, no one seems to have an answer to a
> reliable fix.
>
> My greatest respect to all the gurus out there and all the people who
> are offering advices and answers. Please consider this a "challenge"
> for the experts! :)
>
>
> --
> fvuong
> ------------------------------------------------------------------------
> fvuong's Profile: http://forums.techarena.in/members/fvuong.htm
> View this thread:
> http://forums.techarena.in/vista-administration/1086115.htm
>
> http://forums.techarena.in
>
 

My Computer

S

slacka_vt

#6
Same exact problem here. This was fresh install of Vista and was not
able to log on with correct password. I gave Vista the benefit of the
doubt and reinstalled the OS. Still would not take the password I
created. I work in an IT department so I have installed hundreds upon
hundreds of O/S's and have never once seen anything like this !!


--
slacka_vt
------------------------------------------------------------------------
slacka_vt's Profile: http://forums.techarena.in/members/slacka_vt.htm
View this thread: http://forums.techarena.in/vista-administration/1086115.htm

http://forums.techarena.in
 

My Computer

S

slacka_vt

#7

My Computer

Munchmouth

New Member
Messages
20
#8
Re: *!NOT your usual Vista Password Problem - Incorrect Password even every time even

I have a similar problem, I renamed the administrator to my name. I then setup 2 other accounts for my wife and kids. I password protected My account and My wifes. Now when I boot I get "incorrect name or password" message. I can select ok, but when I do I have the option to enter password or select other user. When I select other user I see 4 icons available 2 are the same name(mine) and icon. I can choose either icon and input my password. I log in and then can logout and switch users. When I switch users there are only 3 user accounts now. If I disable passwords on all accounts it will auto login to my account without hitting selection screen. I would opt for no password, but it doesn't help, I don't want my wife and kids to have to log out of my acccount everytime they boot the system, to get to their account. Does this make sense?

Anyone ever had this problem?
It's not life or death just annoying!

Help!!!
 

My Computer

System One

  • Manufacturer/Model
    CyberPower Gamer Xtreme XT
    CPU
    I7 920
    Motherboard
    Gigabyte GA-EX58 UD4P
    Memory
    6g DDR3 1333 Corsair Dominator (3X2)
    Graphics Card(s)
    ATI HD 4870 1g
    Monitor(s) Displays
    19inch Sony
    Screen Resolution
    1280X1024
    Hard Drives
    2X500 Raid 0
    PSU
    800W ultra
    Case
    CoolerMaster Centurion 590
    Cooling
    CoolerMaster V8
    Mouse
    Log. G5
    Keyboard
    Logitech

Brink

Staff member
mvp
Messages
32,205
Location
Oklahoma, USA
#9
Re: *!NOT your usual Vista Password Problem - Incorrect Password even every time even

I have a similar problem, I renamed the administrator to my name. I then setup 2 other accounts for my wife and kids. I password protected My account and My wifes. Now when I boot I get "incorrect name or password" message. I can select ok, but when I do I have the option to enter password or select other user. When I select other user I see 4 icons available 2 are the same name(mine) and icon. I can choose either icon and input my password. I log in and then can logout and switch users. When I switch users there are only 3 user accounts now. If I disable passwords on all accounts it will auto login to my account without hitting selection screen. I would opt for no password, but it doesn't help, I don't want my wife and kids to have to log out of my acccount everytime they boot the system, to get to their account. Does this make sense?

Anyone ever had this problem?
It's not life or death just annoying!

Help!!!
Hello Munchmouth,

Check to see if you have automatic log on turned on. If you do, then just turn it off.

http://www.vistax64.com/tutorials/66966-logon-automatically.html

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

Munchmouth

New Member
Messages
20
#10
Re: *!NOT your usual Vista Password Problem - Incorrect Password even every time even

I will try this and thanks!
 

My Computer

System One

  • Manufacturer/Model
    CyberPower Gamer Xtreme XT
    CPU
    I7 920
    Motherboard
    Gigabyte GA-EX58 UD4P
    Memory
    6g DDR3 1333 Corsair Dominator (3X2)
    Graphics Card(s)
    ATI HD 4870 1g
    Monitor(s) Displays
    19inch Sony
    Screen Resolution
    1280X1024
    Hard Drives
    2X500 Raid 0
    PSU
    800W ultra
    Case
    CoolerMaster Centurion 590
    Cooling
    CoolerMaster V8
    Mouse
    Log. G5
    Keyboard
    Logitech

Munchmouth

New Member
Messages
20
#11
Re: *!NOT your usual Vista Password Problem - Incorrect Password even every time even

Thanks Brink, It worked I was able to rename my account to Admin. now I can set up my own user account. I appreciate your time and for answering my question so quickly.
 

My Computer

System One

  • Manufacturer/Model
    CyberPower Gamer Xtreme XT
    CPU
    I7 920
    Motherboard
    Gigabyte GA-EX58 UD4P
    Memory
    6g DDR3 1333 Corsair Dominator (3X2)
    Graphics Card(s)
    ATI HD 4870 1g
    Monitor(s) Displays
    19inch Sony
    Screen Resolution
    1280X1024
    Hard Drives
    2X500 Raid 0
    PSU
    800W ultra
    Case
    CoolerMaster Centurion 590
    Cooling
    CoolerMaster V8
    Mouse
    Log. G5
    Keyboard
    Logitech

Brink

Staff member
mvp
Messages
32,205
Location
Oklahoma, USA
#12
Re: *!NOT your usual Vista Password Problem - Incorrect Password even every time even

Thanks Brink, It worked I was able to rename my account to Admin. now I can set up my own user account. I appreciate your time and for answering my question so quickly.
You're welcome Munchmouth. I'm happy to hear that you got it sorted out.

Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

kvebay

New Member
Messages
10
#13
Re: *!NOT your usual Vista Password Problem - Incorrect Password even every time even

Dear Experts and Gurus,

I have a slightly different problem to the first poster on this thread and I am hoping you can help. Most of it is the same except that I CANNOT even login (in Normal Mode) using a blank password which the first poster could do.

I use an HP Pavillion dv6675us notebook and Windows Vista Ultimate x64. I am not an expert but I am reasonably proficient.

Here are the symptoms and some workarounds I have tried to no avail.

1. My User account has a password. Password has NOT been changed.
Or password has JUST been changed and we KNOW what it is. Suddenly, today
after logging out last night and restarting computer today, I CANNOT log in again. I
get the usual Password incorrect message. Vista Ultimate even shows
the password hint. Yet it will not take the "correct" password.

2. The only way to login is to go into SAFE MODE and enter using my password. So the same password works in SAFE MODE, but it does not work in Normal Mode. Even changing the password does not enable me to login in Normal mode.

The process does not even work if I blank the password via SAFE MODE and try and login via Windows Normal mode.

3. In SAFE Mode I created a new account without a password (blank) but that does not work either.


3a. If I go and create NEW USER account. If the NEW USER has BLANK password still does not go past the welcome screen to login to windows. If the New User has a password, windows does NOT recognize the password again.

4. I have tried to click the blue accessibility button on the welcome screen and select type without the keyboard. Then, I used the onscreen keyboard to type the password. This did not work either.

In Summary the only way for me to access the computer is via SAFE MODE. I cannot access Windows in Normal mode even when I set up new USER with blank password, but I can access that same new user with a blank password under SAFE MODE.

Can anyone help me to access windows under normal conditions please? I would appreciate if any Expert or Guru can set out a SOLUTION that works.

I have never come across this problem before and would really appreciate some help.

Thank you in advance.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion dv6675us

Brink

Staff member
mvp
Messages
32,205
Location
Oklahoma, USA
#14
Re: *!NOT your usual Vista Password Problem - Incorrect Password even every time even

Dear Experts and Gurus,

I have a slightly different problem to the first poster on this thread and I am hoping you can help. Most of it is the same except that I CANNOT even login (in Normal Mode) using a blank password which the first poster could do.

I use an HP Pavillion dv6675us notebook and Windows Vista Ultimate x64. I am not an expert but I am reasonably proficient.

Here are the symptoms and some workarounds I have tried to no avail.

1. My User account has a password. Password has NOT been changed.
Or password has JUST been changed and we KNOW what it is. Suddenly, today
after logging out last night and restarting computer today, I CANNOT log in again. I
get the usual Password incorrect message. Vista Ultimate even shows
the password hint. Yet it will not take the "correct" password.

2. The only way to login is to go into SAFE MODE and enter using my password. So the same password works in SAFE MODE, but it does not work in Normal Mode. Even changing the password does not enable me to login in Normal mode.

The process does not even work if I blank the password via SAFE MODE and try and login via Windows Normal mode.

3. In SAFE Mode I created a new account without a password (blank) but that does not work either.


3a. If I go and create NEW USER account. If the NEW USER has BLANK password still does not go past the welcome screen to login to windows. If the New User has a password, windows does NOT recognize the password again.

4. I have tried to click the blue accessibility button on the welcome screen and select type without the keyboard. Then, I used the onscreen keyboard to type the password. This did not work either.

In Summary the only way for me to access the computer is via SAFE MODE. I cannot access Windows in Normal mode even when I set up new USER with blank password, but I can access that same new user with a blank password under SAFE MODE.

Can anyone help me to access windows under normal conditions please? I would appreciate if any Expert or Guru can set out a SOLUTION that works.

I have never come across this problem before and would really appreciate some help.

Thank you in advance.
Hello Kvebay,

You might give Method Three a try in this tutorial to see if it can reset your password for you so you can gain access again.

http://www.vistax64.com/tutorials/102005-reset-user-account-password.html

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

kvebay

New Member
Messages
10
#15
Re: *!NOT your usual Vista Password Problem - Incorrect Password even every time even

Thanks for your prompt response Brink - a couple of questions before I try it -
-From method 3 which option would you use 1) or 2)?
-Are both methods safe?

Would you have any idea why I can login in via SAFE MODE using the password but CANNOT do it on normal Windows, and can't even log in with password blanked? What is the issue behind this problem ? Why does it happen?

Thanks
Kve
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion dv6675us

Brink

Staff member
mvp
Messages
32,205
Location
Oklahoma, USA
#16
Re: *!NOT your usual Vista Password Problem - Incorrect Password even every time even

Thanks for your prompt response Brink - a couple of questions before I try it -
-From method 3 which option would you use 1) or 2)?
-Are both methods safe?

Would you have any idea why I can login in via SAFE MODE using the password but CANNOT do it on normal Windows, and can't even log in with password blanked? What is the issue behind this problem ? Why does it happen?

Thanks
Kve
Kve,

Both options are safe. They are just different programs to use to do the same thing.

It's hard to say what may have caused it since it is usually different reasons per person. I would say it could be user profile corruption, changed user folder name, change password, etc.....
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

kvebay

New Member
Messages
10
#17
Re: *!NOT your usual Vista Password Problem - Incorrect Password even every time even

Brink,

Thanks again for your reply. Only problem is both blank DVDs I have are corrupt -Damn! :) Have to wait till tomorrow to get new ones.

IF this solution doesn't work - then what would you suggest to do?

Cheers mate
Kve
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion dv6675us

Brink

Staff member
mvp
Messages
32,205
Location
Oklahoma, USA
#18
Re: *!NOT your usual Vista Password Problem - Incorrect Password even every time even

Brink,

Thanks again for your reply. Only problem is both blank DVDs I have are corrupt -Damn! :) Have to wait till tomorrow to get new ones.

IF this solution doesn't work - then what would you suggest to do?

Cheers mate
Kve

LOL, that's about how it goes. ;)

If it still does not help, then you might do a System Restore using a restore point dated when you knew it was working just fine to see if it can help instead.

http://www.vistax64.com/tutorials/76905-system-restore-how.html
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

kvebay

New Member
Messages
10
#19
Re: *!NOT your usual Vista Password Problem - Incorrect Password even every time even

Thanks Brink,

I'll try it once I get new CDs tomorrow.

btw this is the reply I got from HP tech support:

That is a very unusual problem, one I've never heard of before either. Do you have the original OS install disks? If you do, is there a function to "repair" your installation like there was in XP? Clearly something in the OS has become corrupted and a reinstall of the OS may be the only answer. Clearly you are able to access the machine through safe mode to back up any data you have on the machine. It may be lots of work, but resetting the machine to factory new may be your best solution.

Rather extreme don't you think? :confused:
Kve
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion dv6675us

Brink

Staff member
mvp
Messages
32,205
Location
Oklahoma, USA
#20
Re: *!NOT your usual Vista Password Problem - Incorrect Password even every time even

Yeah, just a bit. ;)

I would recommend to backup as they suggested to be safe, but there are other things to try before resorting to that.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

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