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Outlook Express 'locked'

A

argyliz

#1
In attempting to open an email with attachment, the Outlook Express program
locked.. cannot delete, send, receive or send on the mail program. Cannot
get to tools, etc. completely unusable. Any help or suggestions much
appreciated.
thanks

--
"Hey, what am I doing in this Handbasket, and where are we going?"
anon.
 

My Computer

F

Frank Saunders MS-MVP IE,OE/WM

#2
"argyliz" <argyl12@xxxxxx> wrote in message
news:uZUwK6lEIHA.3916@xxxxxx

> In attempting to open an email with attachment, the Outlook Express
> program locked.. cannot delete, send, receive or send on the mail program.
> Cannot get to tools, etc. completely unusable. Any help or suggestions
> much appreciated.
> thanks
>
> --
> "Hey, what am I doing in this Handbasket, and where are we going?"
> anon.
I don't understand. You can't even install Outlook Express on Vista.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email
 

My Computer

A

argyliz

#3
Sorry about that Frank --- the problem happened on my other computer with
Windows XP... any suggestions most appreciated. Ralph Griffith


"Frank Saunders MS-MVP IE,OE/WM" <franksaunders@xxxxxx> wrote in message
news:0A80F5C5-0939-46CE-9978-249F5DDEFC86@xxxxxx

> "argyliz" <argyl12@xxxxxx> wrote in message
> news:uZUwK6lEIHA.3916@xxxxxx

>> In attempting to open an email with attachment, the Outlook Express
>> program locked.. cannot delete, send, receive or send on the mail
>> program. Cannot get to tools, etc. completely unusable. Any help or
>> suggestions much appreciated.
>> thanks
>>
>> --
>> "Hey, what am I doing in this Handbasket, and where are we going?"
>> anon.
>
> I don't understand. You can't even install Outlook Express on Vista.
>
> --
> Frank Saunders MS-MVP IE,OE/WM
> www.fjsmjs.com
> Do not send email
 

My Computer

B

Bruce Hagen

#4
X-Poxted to OE General.

Close OE. If you /must/ use Ctrl+Alt+Delete. Open Internet Explorer and File
| Work Offline. Open OE and see if you can delete it now.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"argyliz" <argyl12@xxxxxx> wrote in message
news:uZUwK6lEIHA.3916@xxxxxx

> In attempting to open an email with attachment, the Outlook Express
> program locked.. cannot delete, send, receive or send on the mail program.
> Cannot get to tools, etc. completely unusable. Any help or suggestions
> much appreciated.
> thanks
>
> --
> "Hey, what am I doing in this Handbasket, and where are we going?"
> anon.
 

My Computer

A

argyliz

#5
Did not work Bruce -- when I opened Outlook , the box ask if I wanted to
continue 'offline' - I clicked Yes and it locked... thanks and please give
me something else to try. Ralph Griffith
"Bruce Hagen" <Nospam@xxxxxx> wrote in message
news:%230YrCxmEIHA.3636@xxxxxx

> X-Poxted to OE General.
>
> Close OE. If you /must/ use Ctrl+Alt+Delete. Open Internet Explorer and
> File | Work Offline. Open OE and see if you can delete it now.
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "argyliz" <argyl12@xxxxxx> wrote in message
> news:uZUwK6lEIHA.3916@xxxxxx

>> In attempting to open an email with attachment, the Outlook Express
>> program locked.. cannot delete, send, receive or send on the mail
>> program. Cannot get to tools, etc. completely unusable. Any help or
>> suggestions much appreciated.
>> thanks
>>
>> --
>> "Hey, what am I doing in this Handbasket, and where are we going?"
>> anon.
>
 

My Computer

B

Bruce Hagen

#6
Do you store messages in the Inbox, or can you afford to wipe it clean? If
you don't care about message in the Inbox, do the following. If you do need
messages, instead of deleting the Inbox.dbx, rename it to Inboxold.dbx. You
will need a tool to recover the messages and we'll deal with that later.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"argyliz" <argyl12@xxxxxx> wrote in message
news:OAiJqmnEIHA.1316@xxxxxx

> Did not work Bruce -- when I opened Outlook , the box ask if I wanted to
> continue 'offline' - I clicked Yes and it locked... thanks and please give
> me something else to try. Ralph Griffith
> "Bruce Hagen" <Nospam@xxxxxx> wrote in message
> news:%230YrCxmEIHA.3636@xxxxxx

>> X-Poxted to OE General.
>>
>> Close OE. If you /must/ use Ctrl+Alt+Delete. Open Internet Explorer and
>> File | Work Offline. Open OE and see if you can delete it now.
>> --
>> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>>
>> "argyliz" <argyl12@xxxxxx> wrote in message
>> news:uZUwK6lEIHA.3916@xxxxxx

>>> In attempting to open an email with attachment, the Outlook Express
>>> program locked.. cannot delete, send, receive or send on the mail
>>> program. Cannot get to tools, etc. completely unusable. Any help or
>>> suggestions much appreciated.
>>> thanks
>>>
>>> --
>>> "Hey, what am I doing in this Handbasket, and where are we going?"
>>> anon.
>>
>
 

My Computer

A

argyliz

#7
Thanks Bruce... worked fine and I am now back in business. Still don't know
what caused it, but deleting the 'Inbox.dbx' worked fine since there were
only 2 mails in the box. Grateful to you. Ralph Griffith
"Bruce Hagen" <Nospam@xxxxxx> wrote in message
news:OdvSIsnEIHA.4140@xxxxxx

> Do you store messages in the Inbox, or can you afford to wipe it clean? If
> you don't care about message in the Inbox, do the following. If you do
> need messages, instead of deleting the Inbox.dbx, rename it to
> Inboxold.dbx. You will need a tool to recover the messages and we'll deal
> with that later.
>
> Tools | Options | Maintenance | Store Folder will reveal the location of
> your Outlook Express files. Press the Tab key to highlight the folder
> location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
> location in the box - Click OK and you'll see the OE files. Otherwise,
> write the location down and navigate to it in Windows Explorer.
>
> In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
> marked as hidden. To view these files in Windows Explorer, you must enable
> Show Hidden Files and Folders under Start | Control Panel | Folder Options
> Icon | View, or in Windows Explorer | Tools | Folder Options | View.
>
> With OE closed, find the DBX file for the folder in question {Inbox.dbx}
> and delete it. A new one will be created automatically when you open OE.
>
> General precautions for Outlook Express:
>
> Do not archive mail in default OE folders. They will eventually become
> corrupt. Create your own user defined folders for storing mail and move
> your mail to them. Empty Deleted Items folder regularly. Keep user created
> folders under 100MB, and Default folders as empty as is feasible.
>
> After you are done, follow up by compacting your folders manually while
> working *offline* and do it often.
>
> Click on Outlook Express at the top of the folder tree so no folders are
> open. Then: File | Work Offline (or double click Working Online in the
> Status Bar). File | Folder | Compact all folders. Don't touch anything
> until the compacting is completed.
>
> Turn off e-mail scanning in your anti-virus program. It is a redundant
> layer of protection that eats up CPUs and causes a multitude of problems
> such as time-outs and account setting changes. Your up-to-date A/V program
> will continue to protect you sufficiently. For more, see:
> http://www.oehelp.com/OETips.aspx#3
>
> In Tools | Options | Maintenance: Uncheck Compact messages in background
> and leave it unchecked. {N/A if running XP/SP2}.
>
> And backup often.
>
> Outlook Express Quick Backup (OEQB):
> http://www.oehelp.com/OEBackup/Default.aspx
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "argyliz" <argyl12@xxxxxx> wrote in message
> news:OAiJqmnEIHA.1316@xxxxxx

>> Did not work Bruce -- when I opened Outlook , the box ask if I wanted to
>> continue 'offline' - I clicked Yes and it locked... thanks and please
>> give me something else to try. Ralph Griffith
>> "Bruce Hagen" <Nospam@xxxxxx> wrote in message
>> news:%230YrCxmEIHA.3636@xxxxxx

>>> X-Poxted to OE General.
>>>
>>> Close OE. If you /must/ use Ctrl+Alt+Delete. Open Internet Explorer and
>>> File | Work Offline. Open OE and see if you can delete it now.
>>> --
>>> Bruce Hagen
>>> MS-MVP Outlook Express
>>> Imperial Beach, CA
>>>
>>>
>>> "argyliz" <argyl12@xxxxxx> wrote in message
>>> news:uZUwK6lEIHA.3916@xxxxxx
>>>> In attempting to open an email with attachment, the Outlook Express
>>>> program locked.. cannot delete, send, receive or send on the mail
>>>> program. Cannot get to tools, etc. completely unusable. Any help or
>>>> suggestions much appreciated.
>>>> thanks
>>>>
>>>> --
>>>> "Hey, what am I doing in this Handbasket, and where are we going?"
>>>> anon.
>>>
>>
>
 

My Computer

B

Bruce Hagen

#8
You're welcome & glad it's fixed. Whatever caused it was in that e-mail with
the attachment.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"argyliz" <argyl12@xxxxxx> wrote in message
news:eJyLLFpEIHA.4308@xxxxxx

> Thanks Bruce... worked fine and I am now back in business. Still don't
> know what caused it, but deleting the 'Inbox.dbx' worked fine since there
> were only 2 mails in the box. Grateful to you. Ralph Griffith
> "Bruce Hagen" <Nospam@xxxxxx> wrote in message
> news:OdvSIsnEIHA.4140@xxxxxx

>> Do you store messages in the Inbox, or can you afford to wipe it clean?
>> If you don't care about message in the Inbox, do the following. If you do
>> need messages, instead of deleting the Inbox.dbx, rename it to
>> Inboxold.dbx. You will need a tool to recover the messages and we'll deal
>> with that later.
>>
>> Tools | Options | Maintenance | Store Folder will reveal the location of
>> your Outlook Express files. Press the Tab key to highlight the folder
>> location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
>> location in the box - Click OK and you'll see the OE files. Otherwise,
>> write the location down and navigate to it in Windows Explorer.
>>
>> In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
>> marked as hidden. To view these files in Windows Explorer, you must
>> enable Show Hidden Files and Folders under Start | Control Panel | Folder
>> Options Icon | View, or in Windows Explorer | Tools | Folder Options |
>> View.
>>
>> With OE closed, find the DBX file for the folder in question {Inbox.dbx}
>> and delete it. A new one will be created automatically when you open OE.
>>
>> General precautions for Outlook Express:
>>
>> Do not archive mail in default OE folders. They will eventually become
>> corrupt. Create your own user defined folders for storing mail and move
>> your mail to them. Empty Deleted Items folder regularly. Keep user
>> created folders under 100MB, and Default folders as empty as is feasible.
>>
>> After you are done, follow up by compacting your folders manually while
>> working *offline* and do it often.
>>
>> Click on Outlook Express at the top of the folder tree so no folders are
>> open. Then: File | Work Offline (or double click Working Online in the
>> Status Bar). File | Folder | Compact all folders. Don't touch anything
>> until the compacting is completed.
>>
>> Turn off e-mail scanning in your anti-virus program. It is a redundant
>> layer of protection that eats up CPUs and causes a multitude of problems
>> such as time-outs and account setting changes. Your up-to-date A/V
>> program will continue to protect you sufficiently. For more, see:
>> http://www.oehelp.com/OETips.aspx#3
>>
>> In Tools | Options | Maintenance: Uncheck Compact messages in background
>> and leave it unchecked. {N/A if running XP/SP2}.
>>
>> And backup often.
>>
>> Outlook Express Quick Backup (OEQB):
>> http://www.oehelp.com/OEBackup/Default.aspx
>> --
>> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>>
>> "argyliz" <argyl12@xxxxxx> wrote in message
>> news:OAiJqmnEIHA.1316@xxxxxx

>>> Did not work Bruce -- when I opened Outlook , the box ask if I wanted to
>>> continue 'offline' - I clicked Yes and it locked... thanks and please
>>> give me something else to try. Ralph Griffith
>>> "Bruce Hagen" <Nospam@xxxxxx> wrote in message
>>> news:%230YrCxmEIHA.3636@xxxxxx
>>>> X-Poxted to OE General.
>>>>
>>>> Close OE. If you /must/ use Ctrl+Alt+Delete. Open Internet Explorer and
>>>> File | Work Offline. Open OE and see if you can delete it now.
>>>> --
>>>> Bruce Hagen
>>>> MS-MVP Outlook Express
>>>> Imperial Beach, CA
>>>>
>>>>
>>>> "argyliz" <argyl12@xxxxxx> wrote in message
>>>> news:uZUwK6lEIHA.3916@xxxxxx
>>>>> In attempting to open an email with attachment, the Outlook Express
>>>>> program locked.. cannot delete, send, receive or send on the mail
>>>>> program. Cannot get to tools, etc. completely unusable. Any help or
>>>>> suggestions much appreciated.
>>>>> thanks
>>>>>
>>>>> --
>>>>> "Hey, what am I doing in this Handbasket, and where are we going?"
>>>>> anon.
>>>>
>>>
>>
>
 

My Computer

F

Frank Saunders MS-MVP IE,OE/WM

#9
View | Layout
Turn off the Preview Pane and try deleting again.

"argyliz" <argyl12@xxxxxx> wrote in message
news:ekCwnSmEIHA.4400@xxxxxx

> Sorry about that Frank --- the problem happened on my other computer with
> Windows XP... any suggestions most appreciated. Ralph Griffith
>
>
> "Frank Saunders MS-MVP IE,OE/WM" <franksaunders@xxxxxx> wrote in message
> news:0A80F5C5-0939-46CE-9978-249F5DDEFC86@xxxxxx

>> "argyliz" <argyl12@xxxxxx> wrote in message
>> news:uZUwK6lEIHA.3916@xxxxxx

>>> In attempting to open an email with attachment, the Outlook Express
>>> program locked.. cannot delete, send, receive or send on the mail
>>> program. Cannot get to tools, etc. completely unusable. Any help or
>>> suggestions much appreciated.
>>> thanks
>>>
>>> --
>>> "Hey, what am I doing in this Handbasket, and where are we going?"
>>> anon.
>>
>> I don't understand. You can't even install Outlook Express on Vista.
 

My Computer

M

Maureen

#10
Tried to clink on link in document..window for Outlook appears and asks for
my Product Key...did purchase Home and Student so familiar with product key
and did not purchase Outlook. Do have Vist OS with Windows Mail set up...Also
Outlook appears in list of programs and would not uninstall. Thought Windows
Mail successor to Outlook. Sorry, I am novice that just had computer hacked
into!!!!

"Bruce Hagen" wrote:

> You're welcome & glad it's fixed. Whatever caused it was in that e-mail with
> the attachment.
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "argyliz" <argyl12@xxxxxx> wrote in message
> news:eJyLLFpEIHA.4308@xxxxxx

> > Thanks Bruce... worked fine and I am now back in business. Still don't
> > know what caused it, but deleting the 'Inbox.dbx' worked fine since there
> > were only 2 mails in the box. Grateful to you. Ralph Griffith
> > "Bruce Hagen" <Nospam@xxxxxx> wrote in message
> > news:OdvSIsnEIHA.4140@xxxxxx

> >> Do you store messages in the Inbox, or can you afford to wipe it clean?
> >> If you don't care about message in the Inbox, do the following. If you do
> >> need messages, instead of deleting the Inbox.dbx, rename it to
> >> Inboxold.dbx. You will need a tool to recover the messages and we'll deal
> >> with that later.
> >>
> >> Tools | Options | Maintenance | Store Folder will reveal the location of
> >> your Outlook Express files. Press the Tab key to highlight the folder
> >> location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
> >> location in the box - Click OK and you'll see the OE files. Otherwise,
> >> write the location down and navigate to it in Windows Explorer.
> >>
> >> In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
> >> marked as hidden. To view these files in Windows Explorer, you must
> >> enable Show Hidden Files and Folders under Start | Control Panel | Folder
> >> Options Icon | View, or in Windows Explorer | Tools | Folder Options |
> >> View.
> >>
> >> With OE closed, find the DBX file for the folder in question {Inbox.dbx}
> >> and delete it. A new one will be created automatically when you open OE.
> >>
> >> General precautions for Outlook Express:
> >>
> >> Do not archive mail in default OE folders. They will eventually become
> >> corrupt. Create your own user defined folders for storing mail and move
> >> your mail to them. Empty Deleted Items folder regularly. Keep user
> >> created folders under 100MB, and Default folders as empty as is feasible.
> >>
> >> After you are done, follow up by compacting your folders manually while
> >> working *offline* and do it often.
> >>
> >> Click on Outlook Express at the top of the folder tree so no folders are
> >> open. Then: File | Work Offline (or double click Working Online in the
> >> Status Bar). File | Folder | Compact all folders. Don't touch anything
> >> until the compacting is completed.
> >>
> >> Turn off e-mail scanning in your anti-virus program. It is a redundant
> >> layer of protection that eats up CPUs and causes a multitude of problems
> >> such as time-outs and account setting changes. Your up-to-date A/V
> >> program will continue to protect you sufficiently. For more, see:
> >> http://www.oehelp.com/OETips.aspx#3
> >>
> >> In Tools | Options | Maintenance: Uncheck Compact messages in background
> >> and leave it unchecked. {N/A if running XP/SP2}.
> >>
> >> And backup often.
> >>
> >> Outlook Express Quick Backup (OEQB):
> >> http://www.oehelp.com/OEBackup/Default.aspx
> >> --
> >> Bruce Hagen
> >> MS-MVP Outlook Express
> >> Imperial Beach, CA
> >>
> >>
> >> "argyliz" <argyl12@xxxxxx> wrote in message
> >> news:OAiJqmnEIHA.1316@xxxxxx
> >>> Did not work Bruce -- when I opened Outlook , the box ask if I wanted to
> >>> continue 'offline' - I clicked Yes and it locked... thanks and please
> >>> give me something else to try. Ralph Griffith
> >>> "Bruce Hagen" <Nospam@xxxxxx> wrote in message
> >>> news:%230YrCxmEIHA.3636@xxxxxx
> >>>> X-Poxted to OE General.
> >>>>
> >>>> Close OE. If you /must/ use Ctrl+Alt+Delete. Open Internet Explorer and
> >>>> File | Work Offline. Open OE and see if you can delete it now.
> >>>> --
> >>>> Bruce Hagen
> >>>> MS-MVP Outlook Express
> >>>> Imperial Beach, CA
> >>>>
> >>>>
> >>>> "argyliz" <argyl12@xxxxxx> wrote in message
> >>>> news:uZUwK6lEIHA.3916@xxxxxx
> >>>>> In attempting to open an email with attachment, the Outlook Express
> >>>>> program locked.. cannot delete, send, receive or send on the mail
> >>>>> program. Cannot get to tools, etc. completely unusable. Any help or
> >>>>> suggestions much appreciated.
> >>>>> thanks
> >>>>>
> >>>>> --
> >>>>> "Hey, what am I doing in this Handbasket, and where are we going?"
> >>>>> anon.
> >>>>
> >>>
> >>
> >
>
>
 

My Computer

B

Bruce Hagen

#11
Please start a new thread in the correct newsgroup explaining /your/
problem.

Outlook and Outlook Express are entirely different programs. You will get
better help in an MS Outlook newsgroup:

news://msnews.microsoft.com/microsoft.public.outlook
news://msnews.microsoft.com/microsoft.public.outlook.General
news://msnews.microsoft.com/microsoft.public.outlook.configuration
news://msnews.microsoft.com/microsoft.public.outlook.installation
news://msnews.microsoft.com/microsoft.public.outlook.Contacts
news://msnews.microsoft.com/microsoft.public.outlook.Calendaring
news://msnews.microsoft.com/microsoft.public.outlook.Fax
news://msnews.microsoft.com/microsoft.public.outlook.interop
news://msnews.microsoft.com/microsoft.public.outlook.printing
news://msnews.microsoft.com/microsoft.public.outlook.Program_AddIns
news://msnews.microsoft.com/microsoft.public.outlook.program_forms
news://msnews.microsoft.com/microsoft.public.outlook.Program_VBA
news://msnews.microsoft.com/microsoft.public.outlook.ThirdPartyUtil

On the Web:
http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us

Windows Vista Mail Newsgroup.

In your newsreader:
news://msnews.microsoft.com/microsoft.public.windows.vista.mail

On the Web:
http://www.microsoft.com/communitie...t.aspx?dg=microsoft.public.windows.vista.mail
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Maureen" <Maureen@xxxxxx> wrote in message
news:3A9EB768-9AE4-479D-A258-D037682DA8FE@xxxxxx

> Tried to clink on link in document..window for Outlook appears and asks
> for
> my Product Key...did purchase Home and Student so familiar with product
> key
> and did not purchase Outlook. Do have Vist OS with Windows Mail set
> up...Also
> Outlook appears in list of programs and would not uninstall. Thought
> Windows
> Mail successor to Outlook. Sorry, I am novice that just had computer
> hacked
> into!!!!
>
> "Bruce Hagen" wrote:
>

>> You're welcome & glad it's fixed. Whatever caused it was in that e-mail
>> with
>> the attachment.
>> --
>> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>>
>> "argyliz" <argyl12@xxxxxx> wrote in message
>> news:eJyLLFpEIHA.4308@xxxxxx

>> > Thanks Bruce... worked fine and I am now back in business. Still don't
>> > know what caused it, but deleting the 'Inbox.dbx' worked fine since
>> > there
>> > were only 2 mails in the box. Grateful to you. Ralph Griffith
>> > "Bruce Hagen" <Nospam@xxxxxx> wrote in message
>> > news:OdvSIsnEIHA.4140@xxxxxx
>> >> Do you store messages in the Inbox, or can you afford to wipe it
>> >> clean?
>> >> If you don't care about message in the Inbox, do the following. If you
>> >> do
>> >> need messages, instead of deleting the Inbox.dbx, rename it to
>> >> Inboxold.dbx. You will need a tool to recover the messages and we'll
>> >> deal
>> >> with that later.
>> >>
>> >> Tools | Options | Maintenance | Store Folder will reveal the location
>> >> of
>> >> your Outlook Express files. Press the Tab key to highlight the folder
>> >> location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put
>> >> the
>> >> location in the box - Click OK and you'll see the OE files. Otherwise,
>> >> write the location down and navigate to it in Windows Explorer.
>> >>
>> >> In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by
>> >> default
>> >> marked as hidden. To view these files in Windows Explorer, you must
>> >> enable Show Hidden Files and Folders under Start | Control Panel |
>> >> Folder
>> >> Options Icon | View, or in Windows Explorer | Tools | Folder Options |
>> >> View.
>> >>
>> >> With OE closed, find the DBX file for the folder in question
>> >> {Inbox.dbx}
>> >> and delete it. A new one will be created automatically when you open
>> >> OE.
>> >>
>> >> General precautions for Outlook Express:
>> >>
>> >> Do not archive mail in default OE folders. They will eventually become
>> >> corrupt. Create your own user defined folders for storing mail and
>> >> move
>> >> your mail to them. Empty Deleted Items folder regularly. Keep user
>> >> created folders under 100MB, and Default folders as empty as is
>> >> feasible.
>> >>
>> >> After you are done, follow up by compacting your folders manually
>> >> while
>> >> working *offline* and do it often.
>> >>
>> >> Click on Outlook Express at the top of the folder tree so no folders
>> >> are
>> >> open. Then: File | Work Offline (or double click Working Online in the
>> >> Status Bar). File | Folder | Compact all folders. Don't touch anything
>> >> until the compacting is completed.
>> >>
>> >> Turn off e-mail scanning in your anti-virus program. It is a redundant
>> >> layer of protection that eats up CPUs and causes a multitude of
>> >> problems
>> >> such as time-outs and account setting changes. Your up-to-date A/V
>> >> program will continue to protect you sufficiently. For more, see:
>> >> http://www.oehelp.com/OETips.aspx#3
>> >>
>> >> In Tools | Options | Maintenance: Uncheck Compact messages in
>> >> background
>> >> and leave it unchecked. {N/A if running XP/SP2}.
>> >>
>> >> And backup often.
>> >>
>> >> Outlook Express Quick Backup (OEQB):
>> >> http://www.oehelp.com/OEBackup/Default.aspx
>> >> --
>> >> Bruce Hagen
>> >> MS-MVP Outlook Express
>> >> Imperial Beach, CA
>> >>
>> >>
>> >> "argyliz" <argyl12@xxxxxx> wrote in message
>> >> news:OAiJqmnEIHA.1316@xxxxxx
>> >>> Did not work Bruce -- when I opened Outlook , the box ask if I wanted
>> >>> to
>> >>> continue 'offline' - I clicked Yes and it locked... thanks and please
>> >>> give me something else to try. Ralph Griffith
>> >>> "Bruce Hagen" <Nospam@xxxxxx> wrote in message
>> >>> news:%230YrCxmEIHA.3636@xxxxxx
>> >>>> X-Poxted to OE General.
>> >>>>
>> >>>> Close OE. If you /must/ use Ctrl+Alt+Delete. Open Internet Explorer
>> >>>> and
>> >>>> File | Work Offline. Open OE and see if you can delete it now.
>> >>>> --
>> >>>> Bruce Hagen
>> >>>> MS-MVP Outlook Express
>> >>>> Imperial Beach, CA
>> >>>>
>> >>>>
>> >>>> "argyliz" <argyl12@xxxxxx> wrote in message
>> >>>> news:uZUwK6lEIHA.3916@xxxxxx
>> >>>>> In attempting to open an email with attachment, the Outlook Express
>> >>>>> program locked.. cannot delete, send, receive or send on the mail
>> >>>>> program. Cannot get to tools, etc. completely unusable. Any help
>> >>>>> or
>> >>>>> suggestions much appreciated.
>> >>>>> thanks
>> >>>>>
>> >>>>> --
>> >>>>> "Hey, what am I doing in this Handbasket, and where are we going?"
>> >>>>> anon.
>> >>>>
>> >>>
>> >>
>> >
>>
>>
 

My Computer

G

Gary VanderMolen

#12
Windows Mail is not a successor to Outlook. It is a successor to
Outlook Express.

--
Gary VanderMolen, MS-MVP (WLM)


"Maureen" <Maureen@xxxxxx> wrote in message news:3A9EB768-9AE4-479D-A258-D037682DA8FE@xxxxxx

> Tried to clink on link in document..window for Outlook appears and asks for
> my Product Key...did purchase Home and Student so familiar with product key
> and did not purchase Outlook. Do have Vist OS with Windows Mail set up...Also
> Outlook appears in list of programs and would not uninstall. Thought Windows
> Mail successor to Outlook. Sorry, I am novice that just had computer hacked
> into!!!!
 

My Computer

M

Maureen

#13
Thanks for reply...I did not know that Outlook Express different...have heard
them use interchangably. Have tried to start new thread and would not allow??

"Bruce Hagen" wrote:

> Please start a new thread in the correct newsgroup explaining /your/
> problem.
>
> Outlook and Outlook Express are entirely different programs. You will get
> better help in an MS Outlook newsgroup:
>
> news://msnews.microsoft.com/microsoft.public.outlook
> news://msnews.microsoft.com/microsoft.public.outlook.General
> news://msnews.microsoft.com/microsoft.public.outlook.configuration
> news://msnews.microsoft.com/microsoft.public.outlook.installation
> news://msnews.microsoft.com/microsoft.public.outlook.Contacts
> news://msnews.microsoft.com/microsoft.public.outlook.Calendaring
> news://msnews.microsoft.com/microsoft.public.outlook.Fax
> news://msnews.microsoft.com/microsoft.public.outlook.interop
> news://msnews.microsoft.com/microsoft.public.outlook.printing
> news://msnews.microsoft.com/microsoft.public.outlook.Program_AddIns
> news://msnews.microsoft.com/microsoft.public.outlook.program_forms
> news://msnews.microsoft.com/microsoft.public.outlook.Program_VBA
> news://msnews.microsoft.com/microsoft.public.outlook.ThirdPartyUtil
>
> On the Web:
> http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
>
> Windows Vista Mail Newsgroup.
>
> In your newsreader:
> news://msnews.microsoft.com/microsoft.public.windows.vista.mail
>
> On the Web:
> http://www.microsoft.com/communitie...t.aspx?dg=microsoft.public.windows.vista.mail
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "Maureen" <Maureen@xxxxxx> wrote in message
> news:3A9EB768-9AE4-479D-A258-D037682DA8FE@xxxxxx

> > Tried to clink on link in document..window for Outlook appears and asks
> > for
> > my Product Key...did purchase Home and Student so familiar with product
> > key
> > and did not purchase Outlook. Do have Vist OS with Windows Mail set
> > up...Also
> > Outlook appears in list of programs and would not uninstall. Thought
> > Windows
> > Mail successor to Outlook. Sorry, I am novice that just had computer
> > hacked
> > into!!!!
> >
> > "Bruce Hagen" wrote:
> >

> >> You're welcome & glad it's fixed. Whatever caused it was in that e-mail
> >> with
> >> the attachment.
> >> --
> >> Bruce Hagen
> >> MS-MVP Outlook Express
> >> Imperial Beach, CA
> >>
> >>
> >> "argyliz" <argyl12@xxxxxx> wrote in message
> >> news:eJyLLFpEIHA.4308@xxxxxx
> >> > Thanks Bruce... worked fine and I am now back in business. Still don't
> >> > know what caused it, but deleting the 'Inbox.dbx' worked fine since
> >> > there
> >> > were only 2 mails in the box. Grateful to you. Ralph Griffith
> >> > "Bruce Hagen" <Nospam@xxxxxx> wrote in message
> >> > news:OdvSIsnEIHA.4140@xxxxxx
> >> >> Do you store messages in the Inbox, or can you afford to wipe it
> >> >> clean?
> >> >> If you don't care about message in the Inbox, do the following. If you
> >> >> do
> >> >> need messages, instead of deleting the Inbox.dbx, rename it to
> >> >> Inboxold.dbx. You will need a tool to recover the messages and we'll
> >> >> deal
> >> >> with that later.
> >> >>
> >> >> Tools | Options | Maintenance | Store Folder will reveal the location
> >> >> of
> >> >> your Outlook Express files. Press the Tab key to highlight the folder
> >> >> location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put
> >> >> the
> >> >> location in the box - Click OK and you'll see the OE files. Otherwise,
> >> >> write the location down and navigate to it in Windows Explorer.
> >> >>
> >> >> In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by
> >> >> default
> >> >> marked as hidden. To view these files in Windows Explorer, you must
> >> >> enable Show Hidden Files and Folders under Start | Control Panel |
> >> >> Folder
> >> >> Options Icon | View, or in Windows Explorer | Tools | Folder Options |
> >> >> View.
> >> >>
> >> >> With OE closed, find the DBX file for the folder in question
> >> >> {Inbox.dbx}
> >> >> and delete it. A new one will be created automatically when you open
> >> >> OE.
> >> >>
> >> >> General precautions for Outlook Express:
> >> >>
> >> >> Do not archive mail in default OE folders. They will eventually become
> >> >> corrupt. Create your own user defined folders for storing mail and
> >> >> move
> >> >> your mail to them. Empty Deleted Items folder regularly. Keep user
> >> >> created folders under 100MB, and Default folders as empty as is
> >> >> feasible.
> >> >>
> >> >> After you are done, follow up by compacting your folders manually
> >> >> while
> >> >> working *offline* and do it often.
> >> >>
> >> >> Click on Outlook Express at the top of the folder tree so no folders
> >> >> are
> >> >> open. Then: File | Work Offline (or double click Working Online in the
> >> >> Status Bar). File | Folder | Compact all folders. Don't touch anything
> >> >> until the compacting is completed.
> >> >>
> >> >> Turn off e-mail scanning in your anti-virus program. It is a redundant
> >> >> layer of protection that eats up CPUs and causes a multitude of
> >> >> problems
> >> >> such as time-outs and account setting changes. Your up-to-date A/V
> >> >> program will continue to protect you sufficiently. For more, see:
> >> >> http://www.oehelp.com/OETips.aspx#3
> >> >>
> >> >> In Tools | Options | Maintenance: Uncheck Compact messages in
> >> >> background
> >> >> and leave it unchecked. {N/A if running XP/SP2}.
> >> >>
> >> >> And backup often.
> >> >>
> >> >> Outlook Express Quick Backup (OEQB):
> >> >> http://www.oehelp.com/OEBackup/Default.aspx
> >> >> --
> >> >> Bruce Hagen
> >> >> MS-MVP Outlook Express
> >> >> Imperial Beach, CA
> >> >>
> >> >>
> >> >> "argyliz" <argyl12@xxxxxx> wrote in message
> >> >> news:OAiJqmnEIHA.1316@xxxxxx
> >> >>> Did not work Bruce -- when I opened Outlook , the box ask if I wanted
> >> >>> to
> >> >>> continue 'offline' - I clicked Yes and it locked... thanks and please
> >> >>> give me something else to try. Ralph Griffith
> >> >>> "Bruce Hagen" <Nospam@xxxxxx> wrote in message
> >> >>> news:%230YrCxmEIHA.3636@xxxxxx
> >> >>>> X-Poxted to OE General.
> >> >>>>
> >> >>>> Close OE. If you /must/ use Ctrl+Alt+Delete. Open Internet Explorer
> >> >>>> and
> >> >>>> File | Work Offline. Open OE and see if you can delete it now.
> >> >>>> --
> >> >>>> Bruce Hagen
> >> >>>> MS-MVP Outlook Express
> >> >>>> Imperial Beach, CA
> >> >>>>
> >> >>>>
> >> >>>> "argyliz" <argyl12@xxxxxx> wrote in message
> >> >>>> news:uZUwK6lEIHA.3916@xxxxxx
> >> >>>>> In attempting to open an email with attachment, the Outlook Express
> >> >>>>> program locked.. cannot delete, send, receive or send on the mail
> >> >>>>> program. Cannot get to tools, etc. completely unusable. Any help
> >> >>>>> or
> >> >>>>> suggestions much appreciated.
> >> >>>>> thanks
> >> >>>>>
> >> >>>>> --
> >> >>>>> "Hey, what am I doing in this Handbasket, and where are we going?"
> >> >>>>> anon.
> >> >>>>
> >> >>>
> >> >>
> >> >
> >>
> >>
>
>
 

My Computer

B

Bruce Hagen

#14
Click on the link, then New | Question. I can't help you. I have never used
MS Outlook.

MS Outlook Newsgroup
http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us

--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Maureen" <Maureen@xxxxxx> wrote in message
news:122A0495-5E1B-4C22-A6B5-0D2CFA339AF2@xxxxxx

> Thanks for reply...I did not know that Outlook Express different...have
> heard
> them use interchangably. Have tried to start new thread and would not
> allow??
>
> "Bruce Hagen" wrote:
>

>> Please start a new thread in the correct newsgroup explaining /your/
>> problem.
>>
>> Outlook and Outlook Express are entirely different programs. You will get
>> better help in an MS Outlook newsgroup:
>>
>> news://msnews.microsoft.com/microsoft.public.outlook
>> news://msnews.microsoft.com/microsoft.public.outlook.General
>> news://msnews.microsoft.com/microsoft.public.outlook.configuration
>> news://msnews.microsoft.com/microsoft.public.outlook.installation
>> news://msnews.microsoft.com/microsoft.public.outlook.Contacts
>> news://msnews.microsoft.com/microsoft.public.outlook.Calendaring
>> news://msnews.microsoft.com/microsoft.public.outlook.Fax
>> news://msnews.microsoft.com/microsoft.public.outlook.interop
>> news://msnews.microsoft.com/microsoft.public.outlook.printing
>> news://msnews.microsoft.com/microsoft.public.outlook.Program_AddIns
>> news://msnews.microsoft.com/microsoft.public.outlook.program_forms
>> news://msnews.microsoft.com/microsoft.public.outlook.Program_VBA
>> news://msnews.microsoft.com/microsoft.public.outlook.ThirdPartyUtil
>>
>> On the Web:
>> http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
>>
>> Windows Vista Mail Newsgroup.
>>
>> In your newsreader:
>> news://msnews.microsoft.com/microsoft.public.windows.vista.mail
>>
>> On the Web:
>> http://www.microsoft.com/communitie...t.aspx?dg=microsoft.public.windows.vista.mail
>> --
>> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>>
>> "Maureen" <Maureen@xxxxxx> wrote in message
>> news:3A9EB768-9AE4-479D-A258-D037682DA8FE@xxxxxx

>> > Tried to clink on link in document..window for Outlook appears and asks
>> > for
>> > my Product Key...did purchase Home and Student so familiar with product
>> > key
>> > and did not purchase Outlook. Do have Vist OS with Windows Mail set
>> > up...Also
>> > Outlook appears in list of programs and would not uninstall. Thought
>> > Windows
>> > Mail successor to Outlook. Sorry, I am novice that just had computer
>> > hacked
>> > into!!!!
>> >
>> > "Bruce Hagen" wrote:
>> >
>> >> You're welcome & glad it's fixed. Whatever caused it was in that
>> >> e-mail
>> >> with
>> >> the attachment.
>> >> --
>> >> Bruce Hagen
>> >> MS-MVP Outlook Express
>> >> Imperial Beach, CA
>> >>
>> >>
>> >> "argyliz" <argyl12@xxxxxx> wrote in message
>> >> news:eJyLLFpEIHA.4308@xxxxxx
>> >> > Thanks Bruce... worked fine and I am now back in business. Still
>> >> > don't
>> >> > know what caused it, but deleting the 'Inbox.dbx' worked fine since
>> >> > there
>> >> > were only 2 mails in the box. Grateful to you. Ralph Griffith
>> >> > "Bruce Hagen" <Nospam@xxxxxx> wrote in message
>> >> > news:OdvSIsnEIHA.4140@xxxxxx
>> >> >> Do you store messages in the Inbox, or can you afford to wipe it
>> >> >> clean?
>> >> >> If you don't care about message in the Inbox, do the following. If
>> >> >> you
>> >> >> do
>> >> >> need messages, instead of deleting the Inbox.dbx, rename it to
>> >> >> Inboxold.dbx. You will need a tool to recover the messages and
>> >> >> we'll
>> >> >> deal
>> >> >> with that later.
>> >> >>
>> >> >> Tools | Options | Maintenance | Store Folder will reveal the
>> >> >> location
>> >> >> of
>> >> >> your Outlook Express files. Press the Tab key to highlight the
>> >> >> folder
>> >> >> location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put
>> >> >> the
>> >> >> location in the box - Click OK and you'll see the OE files.
>> >> >> Otherwise,
>> >> >> write the location down and navigate to it in Windows Explorer.
>> >> >>
>> >> >> In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by
>> >> >> default
>> >> >> marked as hidden. To view these files in Windows Explorer, you must
>> >> >> enable Show Hidden Files and Folders under Start | Control Panel |
>> >> >> Folder
>> >> >> Options Icon | View, or in Windows Explorer | Tools | Folder
>> >> >> Options |
>> >> >> View.
>> >> >>
>> >> >> With OE closed, find the DBX file for the folder in question
>> >> >> {Inbox.dbx}
>> >> >> and delete it. A new one will be created automatically when you
>> >> >> open
>> >> >> OE.
>> >> >>
>> >> >> General precautions for Outlook Express:
>> >> >>
>> >> >> Do not archive mail in default OE folders. They will eventually
>> >> >> become
>> >> >> corrupt. Create your own user defined folders for storing mail and
>> >> >> move
>> >> >> your mail to them. Empty Deleted Items folder regularly. Keep user
>> >> >> created folders under 100MB, and Default folders as empty as is
>> >> >> feasible.
>> >> >>
>> >> >> After you are done, follow up by compacting your folders manually
>> >> >> while
>> >> >> working *offline* and do it often.
>> >> >>
>> >> >> Click on Outlook Express at the top of the folder tree so no
>> >> >> folders
>> >> >> are
>> >> >> open. Then: File | Work Offline (or double click Working Online in
>> >> >> the
>> >> >> Status Bar). File | Folder | Compact all folders. Don't touch
>> >> >> anything
>> >> >> until the compacting is completed.
>> >> >>
>> >> >> Turn off e-mail scanning in your anti-virus program. It is a
>> >> >> redundant
>> >> >> layer of protection that eats up CPUs and causes a multitude of
>> >> >> problems
>> >> >> such as time-outs and account setting changes. Your up-to-date A/V
>> >> >> program will continue to protect you sufficiently. For more, see:
>> >> >> http://www.oehelp.com/OETips.aspx#3
>> >> >>
>> >> >> In Tools | Options | Maintenance: Uncheck Compact messages in
>> >> >> background
>> >> >> and leave it unchecked. {N/A if running XP/SP2}.
>> >> >>
>> >> >> And backup often.
>> >> >>
>> >> >> Outlook Express Quick Backup (OEQB):
>> >> >> http://www.oehelp.com/OEBackup/Default.aspx
>> >> >> --
>> >> >> Bruce Hagen
>> >> >> MS-MVP Outlook Express
>> >> >> Imperial Beach, CA
>> >> >>
>> >> >>
>> >> >> "argyliz" <argyl12@xxxxxx> wrote in message
>> >> >> news:OAiJqmnEIHA.1316@xxxxxx
>> >> >>> Did not work Bruce -- when I opened Outlook , the box ask if I
>> >> >>> wanted
>> >> >>> to
>> >> >>> continue 'offline' - I clicked Yes and it locked... thanks and
>> >> >>> please
>> >> >>> give me something else to try. Ralph Griffith
>> >> >>> "Bruce Hagen" <Nospam@xxxxxx> wrote in message
>> >> >>> news:%230YrCxmEIHA.3636@xxxxxx
>> >> >>>> X-Poxted to OE General.
>> >> >>>>
>> >> >>>> Close OE. If you /must/ use Ctrl+Alt+Delete. Open Internet
>> >> >>>> Explorer
>> >> >>>> and
>> >> >>>> File | Work Offline. Open OE and see if you can delete it now.
>> >> >>>> --
>> >> >>>> Bruce Hagen
>> >> >>>> MS-MVP Outlook Express
>> >> >>>> Imperial Beach, CA
>> >> >>>>
>> >> >>>>
>> >> >>>> "argyliz" <argyl12@xxxxxx> wrote in message
>> >> >>>> news:uZUwK6lEIHA.3916@xxxxxx
>> >> >>>>> In attempting to open an email with attachment, the Outlook
>> >> >>>>> Express
>> >> >>>>> program locked.. cannot delete, send, receive or send on the
>> >> >>>>> mail
>> >> >>>>> program. Cannot get to tools, etc. completely unusable. Any
>> >> >>>>> help
>> >> >>>>> or
>> >> >>>>> suggestions much appreciated.
>> >> >>>>> thanks
>> >> >>>>>
>> >> >>>>> --
>> >> >>>>> "Hey, what am I doing in this Handbasket, and where are we
>> >> >>>>> going?"
>> >> >>>>> anon.
>> >> >>>>
>> >> >>>
>> >> >>
>> >> >
>> >>
>> >>
>>
>>
 

My Computer

M

Maureen

#15
I have tried that several times and did not work!

"Bruce Hagen" wrote:

> Click on the link, then New | Question. I can't help you. I have never used
> MS Outlook.
>
> MS Outlook Newsgroup
> http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
>
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "Maureen" <Maureen@xxxxxx> wrote in message
> news:122A0495-5E1B-4C22-A6B5-0D2CFA339AF2@xxxxxx

> > Thanks for reply...I did not know that Outlook Express different...have
> > heard
> > them use interchangably. Have tried to start new thread and would not
> > allow??
> >
> > "Bruce Hagen" wrote:
> >

> >> Please start a new thread in the correct newsgroup explaining /your/
> >> problem.
> >>
> >> Outlook and Outlook Express are entirely different programs. You will get
> >> better help in an MS Outlook newsgroup:
> >>
> >> news://msnews.microsoft.com/microsoft.public.outlook
> >> news://msnews.microsoft.com/microsoft.public.outlook.General
> >> news://msnews.microsoft.com/microsoft.public.outlook.configuration
> >> news://msnews.microsoft.com/microsoft.public.outlook.installation
> >> news://msnews.microsoft.com/microsoft.public.outlook.Contacts
> >> news://msnews.microsoft.com/microsoft.public.outlook.Calendaring
> >> news://msnews.microsoft.com/microsoft.public.outlook.Fax
> >> news://msnews.microsoft.com/microsoft.public.outlook.interop
> >> news://msnews.microsoft.com/microsoft.public.outlook.printing
> >> news://msnews.microsoft.com/microsoft.public.outlook.Program_AddIns
> >> news://msnews.microsoft.com/microsoft.public.outlook.program_forms
> >> news://msnews.microsoft.com/microsoft.public.outlook.Program_VBA
> >> news://msnews.microsoft.com/microsoft.public.outlook.ThirdPartyUtil
> >>
> >> On the Web:
> >> http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
> >>
> >> Windows Vista Mail Newsgroup.
> >>
> >> In your newsreader:
> >> news://msnews.microsoft.com/microsoft.public.windows.vista.mail
> >>
> >> On the Web:
> >> http://www.microsoft.com/communitie...t.aspx?dg=microsoft.public.windows.vista.mail
> >> --
> >> Bruce Hagen
> >> MS-MVP Outlook Express
> >> Imperial Beach, CA
> >>
> >>
> >> "Maureen" <Maureen@xxxxxx> wrote in message
> >> news:3A9EB768-9AE4-479D-A258-D037682DA8FE@xxxxxx
> >> > Tried to clink on link in document..window for Outlook appears and asks
> >> > for
> >> > my Product Key...did purchase Home and Student so familiar with product
> >> > key
> >> > and did not purchase Outlook. Do have Vist OS with Windows Mail set
> >> > up...Also
> >> > Outlook appears in list of programs and would not uninstall. Thought
> >> > Windows
> >> > Mail successor to Outlook. Sorry, I am novice that just had computer
> >> > hacked
> >> > into!!!!
> >> >
> >> > "Bruce Hagen" wrote:
> >> >
> >> >> You're welcome & glad it's fixed. Whatever caused it was in that
> >> >> e-mail
> >> >> with
> >> >> the attachment.
> >> >> --
> >> >> Bruce Hagen
> >> >> MS-MVP Outlook Express
> >> >> Imperial Beach, CA
> >> >>
> >> >>
> >> >> "argyliz" <argyl12@xxxxxx> wrote in message
> >> >> news:eJyLLFpEIHA.4308@xxxxxx
> >> >> > Thanks Bruce... worked fine and I am now back in business. Still
> >> >> > don't
> >> >> > know what caused it, but deleting the 'Inbox.dbx' worked fine since
> >> >> > there
> >> >> > were only 2 mails in the box. Grateful to you. Ralph Griffith
> >> >> > "Bruce Hagen" <Nospam@xxxxxx> wrote in message
> >> >> > news:OdvSIsnEIHA.4140@xxxxxx
> >> >> >> Do you store messages in the Inbox, or can you afford to wipe it
> >> >> >> clean?
> >> >> >> If you don't care about message in the Inbox, do the following. If
> >> >> >> you
> >> >> >> do
> >> >> >> need messages, instead of deleting the Inbox.dbx, rename it to
> >> >> >> Inboxold.dbx. You will need a tool to recover the messages and
> >> >> >> we'll
> >> >> >> deal
> >> >> >> with that later.
> >> >> >>
> >> >> >> Tools | Options | Maintenance | Store Folder will reveal the
> >> >> >> location
> >> >> >> of
> >> >> >> your Outlook Express files. Press the Tab key to highlight the
> >> >> >> folder
> >> >> >> location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put
> >> >> >> the
> >> >> >> location in the box - Click OK and you'll see the OE files.
> >> >> >> Otherwise,
> >> >> >> write the location down and navigate to it in Windows Explorer.
> >> >> >>
> >> >> >> In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by
> >> >> >> default
> >> >> >> marked as hidden. To view these files in Windows Explorer, you must
> >> >> >> enable Show Hidden Files and Folders under Start | Control Panel |
> >> >> >> Folder
> >> >> >> Options Icon | View, or in Windows Explorer | Tools | Folder
> >> >> >> Options |
> >> >> >> View.
> >> >> >>
> >> >> >> With OE closed, find the DBX file for the folder in question
> >> >> >> {Inbox.dbx}
> >> >> >> and delete it. A new one will be created automatically when you
> >> >> >> open
> >> >> >> OE.
> >> >> >>
> >> >> >> General precautions for Outlook Express:
> >> >> >>
> >> >> >> Do not archive mail in default OE folders. They will eventually
> >> >> >> become
> >> >> >> corrupt. Create your own user defined folders for storing mail and
> >> >> >> move
> >> >> >> your mail to them. Empty Deleted Items folder regularly. Keep user
> >> >> >> created folders under 100MB, and Default folders as empty as is
> >> >> >> feasible.
> >> >> >>
> >> >> >> After you are done, follow up by compacting your folders manually
> >> >> >> while
> >> >> >> working *offline* and do it often.
> >> >> >>
> >> >> >> Click on Outlook Express at the top of the folder tree so no
> >> >> >> folders
> >> >> >> are
> >> >> >> open. Then: File | Work Offline (or double click Working Online in
> >> >> >> the
> >> >> >> Status Bar). File | Folder | Compact all folders. Don't touch
> >> >> >> anything
> >> >> >> until the compacting is completed.
> >> >> >>
> >> >> >> Turn off e-mail scanning in your anti-virus program. It is a
> >> >> >> redundant
> >> >> >> layer of protection that eats up CPUs and causes a multitude of
> >> >> >> problems
> >> >> >> such as time-outs and account setting changes. Your up-to-date A/V
> >> >> >> program will continue to protect you sufficiently. For more, see:
> >> >> >> http://www.oehelp.com/OETips.aspx#3
> >> >> >>
> >> >> >> In Tools | Options | Maintenance: Uncheck Compact messages in
> >> >> >> background
> >> >> >> and leave it unchecked. {N/A if running XP/SP2}.
> >> >> >>
> >> >> >> And backup often.
> >> >> >>
> >> >> >> Outlook Express Quick Backup (OEQB):
> >> >> >> http://www.oehelp.com/OEBackup/Default.aspx
> >> >> >> --
> >> >> >> Bruce Hagen
> >> >> >> MS-MVP Outlook Express
> >> >> >> Imperial Beach, CA
> >> >> >>
> >> >> >>
> >> >> >> "argyliz" <argyl12@xxxxxx> wrote in message
> >> >> >> news:OAiJqmnEIHA.1316@xxxxxx
> >> >> >>> Did not work Bruce -- when I opened Outlook , the box ask if I
> >> >> >>> wanted
> >> >> >>> to
> >> >> >>> continue 'offline' - I clicked Yes and it locked... thanks and
> >> >> >>> please
> >> >> >>> give me something else to try. Ralph Griffith
> >> >> >>> "Bruce Hagen" <Nospam@xxxxxx> wrote in message
> >> >> >>> news:%230YrCxmEIHA.3636@xxxxxx
> >> >> >>>> X-Poxted to OE General.
> >> >> >>>>
> >> >> >>>> Close OE. If you /must/ use Ctrl+Alt+Delete. Open Internet
> >> >> >>>> Explorer
> >> >> >>>> and
> >> >> >>>> File | Work Offline. Open OE and see if you can delete it now.
> >> >> >>>> --
> >> >> >>>> Bruce Hagen
> >> >> >>>> MS-MVP Outlook Express
> >> >> >>>> Imperial Beach, CA
> >> >> >>>>
> >> >> >>>>
> >> >> >>>> "argyliz" <argyl12@xxxxxx> wrote in message
> >> >> >>>> news:uZUwK6lEIHA.3916@xxxxxx
> >> >> >>>>> In attempting to open an email with attachment, the Outlook
> >> >> >>>>> Express
> >> >> >>>>> program locked.. cannot delete, send, receive or send on the
> >> >> >>>>> mail
> >> >> >>>>> program. Cannot get to tools, etc. completely unusable. Any
> >> >> >>>>> help
> >> >> >>>>> or
> >> >> >>>>> suggestions much appreciated.
> >> >> >>>>> thanks
> >> >> >>>>>
> >> >> >>>>> --
> >> >> >>>>> "Hey, what am I doing in this Handbasket, and where are we
> >> >> >>>>> going?"
> >> >> >>>>> anon.
> >> >> >>>>
> >> >> >>>
> >> >> >>
> >> >> >
> >> >>
> >> >>
> >>
> >>
>
>
 

My Computer

B

Bruce Hagen

#16
Forwarded to the MS Outlook newsgroup via crossposting.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


Original Post:

"Maureen" <Maureen@xxxxxx> wrote in message
news:3A9EB768-9AE4-479D-A258-D037682DA8FE@xxxxxx

> Tried to clink on link in document..window for Outlook appears and asks
> for
> my Product Key...did purchase Home and Student so familiar with product
> key
> and did not purchase Outlook. Do have Vist OS with Windows Mail set
> up...Also
> Outlook appears in list of programs and would not uninstall. Thought
> Windows
> Mail successor to Outlook. Sorry, I am novice that just had computer
> hacked
> into!!!!
 

My Computer

B

Bruce Hagen

#17
I have forwarded your original post to MS Outlook newsgroup via crosspost.
Watch that post for a reply from the proper newsgroup.

For the future, you might want to set up OE as your newsreader instead of
using the crappy Web interface.

Setting up Outlook Express Newsreader for MSNews:
http://www.michaelstevenstech.com/outlookexpressnewreader.htm
And:
http://www.insideoe.com/resources/communities.htm#setupmsnews
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Maureen" <Maureen@xxxxxx> wrote in message
news:A842C0E7-A1CB-49FD-BCB7-DDB4F567AA4A@xxxxxx

>I have tried that several times and did not work!
>
> "Bruce Hagen" wrote:
>

>> Click on the link, then New | Question. I can't help you. I have never
>> used
>> MS Outlook.
>>
>> MS Outlook Newsgroup
>> http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
>>
>> --
>> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>>
>> "Maureen" <Maureen@xxxxxx> wrote in message
>> news:122A0495-5E1B-4C22-A6B5-0D2CFA339AF2@xxxxxx

>> > Thanks for reply...I did not know that Outlook Express different...have
>> > heard
>> > them use interchangably. Have tried to start new thread and would not
>> > allow??
>> >
>> > "Bruce Hagen" wrote:
>> >
>> >> Please start a new thread in the correct newsgroup explaining /your/
>> >> problem.
>> >>
>> >> Outlook and Outlook Express are entirely different programs. You will
>> >> get
>> >> better help in an MS Outlook newsgroup:
>> >>
>> >> news://msnews.microsoft.com/microsoft.public.outlook
>> >> news://msnews.microsoft.com/microsoft.public.outlook.General
>> >> news://msnews.microsoft.com/microsoft.public.outlook.configuration
>> >> news://msnews.microsoft.com/microsoft.public.outlook.installation
>> >> news://msnews.microsoft.com/microsoft.public.outlook.Contacts
>> >> news://msnews.microsoft.com/microsoft.public.outlook.Calendaring
>> >> news://msnews.microsoft.com/microsoft.public.outlook.Fax
>> >> news://msnews.microsoft.com/microsoft.public.outlook.interop
>> >> news://msnews.microsoft.com/microsoft.public.outlook.printing
>> >> news://msnews.microsoft.com/microsoft.public.outlook.Program_AddIns
>> >> news://msnews.microsoft.com/microsoft.public.outlook.program_forms
>> >> news://msnews.microsoft.com/microsoft.public.outlook.Program_VBA
>> >> news://msnews.microsoft.com/microsoft.public.outlook.ThirdPartyUtil
>> >>
>> >> On the Web:
>> >> http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
>> >>
>> >> Windows Vista Mail Newsgroup.
>> >>
>> >> In your newsreader:
>> >> news://msnews.microsoft.com/microsoft.public.windows.vista.mail
>> >>
>> >> On the Web:
>> >> http://www.microsoft.com/communitie...t.aspx?dg=microsoft.public.windows.vista.mail
>> >> --
>> >> Bruce Hagen
>> >> MS-MVP Outlook Express
>> >> Imperial Beach, CA
>> >>
>> >>
>> >> "Maureen" <Maureen@xxxxxx> wrote in message
>> >> news:3A9EB768-9AE4-479D-A258-D037682DA8FE@xxxxxx
>> >> > Tried to clink on link in document..window for Outlook appears and
>> >> > asks
>> >> > for
>> >> > my Product Key...did purchase Home and Student so familiar with
>> >> > product
>> >> > key
>> >> > and did not purchase Outlook. Do have Vist OS with Windows Mail set
>> >> > up...Also
>> >> > Outlook appears in list of programs and would not uninstall.
>> >> > Thought
>> >> > Windows
>> >> > Mail successor to Outlook. Sorry, I am novice that just had
>> >> > computer
>> >> > hacked
>> >> > into!!!!
>> >> >
>> >> > "Bruce Hagen" wrote:
>> >> >
>> >> >> You're welcome & glad it's fixed. Whatever caused it was in that
>> >> >> e-mail
>> >> >> with
>> >> >> the attachment.
>> >> >> --
>> >> >> Bruce Hagen
>> >> >> MS-MVP Outlook Express
>> >> >> Imperial Beach, CA
>> >> >>
>> >> >>
>> >> >> "argyliz" <argyl12@xxxxxx> wrote in message
>> >> >> news:eJyLLFpEIHA.4308@xxxxxx
>> >> >> > Thanks Bruce... worked fine and I am now back in business. Still
>> >> >> > don't
>> >> >> > know what caused it, but deleting the 'Inbox.dbx' worked fine
>> >> >> > since
>> >> >> > there
>> >> >> > were only 2 mails in the box. Grateful to you. Ralph Griffith
>> >> >> > "Bruce Hagen" <Nospam@xxxxxx> wrote in message
>> >> >> > news:OdvSIsnEIHA.4140@xxxxxx
>> >> >> >> Do you store messages in the Inbox, or can you afford to wipe it
>> >> >> >> clean?
>> >> >> >> If you don't care about message in the Inbox, do the following.
>> >> >> >> If
>> >> >> >> you
>> >> >> >> do
>> >> >> >> need messages, instead of deleting the Inbox.dbx, rename it to
>> >> >> >> Inboxold.dbx. You will need a tool to recover the messages and
>> >> >> >> we'll
>> >> >> >> deal
>> >> >> >> with that later.
>> >> >> >>
>> >> >> >> Tools | Options | Maintenance | Store Folder will reveal the
>> >> >> >> location
>> >> >> >> of
>> >> >> >> your Outlook Express files. Press the Tab key to highlight the
>> >> >> >> folder
>> >> >> >> location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will
>> >> >> >> put
>> >> >> >> the
>> >> >> >> location in the box - Click OK and you'll see the OE files.
>> >> >> >> Otherwise,
>> >> >> >> write the location down and navigate to it in Windows Explorer.
>> >> >> >>
>> >> >> >> In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by
>> >> >> >> default
>> >> >> >> marked as hidden. To view these files in Windows Explorer, you
>> >> >> >> must
>> >> >> >> enable Show Hidden Files and Folders under Start | Control Panel
>> >> >> >> |
>> >> >> >> Folder
>> >> >> >> Options Icon | View, or in Windows Explorer | Tools | Folder
>> >> >> >> Options |
>> >> >> >> View.
>> >> >> >>
>> >> >> >> With OE closed, find the DBX file for the folder in question
>> >> >> >> {Inbox.dbx}
>> >> >> >> and delete it. A new one will be created automatically when you
>> >> >> >> open
>> >> >> >> OE.
>> >> >> >>
>> >> >> >> General precautions for Outlook Express:
>> >> >> >>
>> >> >> >> Do not archive mail in default OE folders. They will eventually
>> >> >> >> become
>> >> >> >> corrupt. Create your own user defined folders for storing mail
>> >> >> >> and
>> >> >> >> move
>> >> >> >> your mail to them. Empty Deleted Items folder regularly. Keep
>> >> >> >> user
>> >> >> >> created folders under 100MB, and Default folders as empty as is
>> >> >> >> feasible.
>> >> >> >>
>> >> >> >> After you are done, follow up by compacting your folders
>> >> >> >> manually
>> >> >> >> while
>> >> >> >> working *offline* and do it often.
>> >> >> >>
>> >> >> >> Click on Outlook Express at the top of the folder tree so no
>> >> >> >> folders
>> >> >> >> are
>> >> >> >> open. Then: File | Work Offline (or double click Working Online
>> >> >> >> in
>> >> >> >> the
>> >> >> >> Status Bar). File | Folder | Compact all folders. Don't touch
>> >> >> >> anything
>> >> >> >> until the compacting is completed.
>> >> >> >>
>> >> >> >> Turn off e-mail scanning in your anti-virus program. It is a
>> >> >> >> redundant
>> >> >> >> layer of protection that eats up CPUs and causes a multitude of
>> >> >> >> problems
>> >> >> >> such as time-outs and account setting changes. Your up-to-date
>> >> >> >> A/V
>> >> >> >> program will continue to protect you sufficiently. For more,
>> >> >> >> see:
>> >> >> >> http://www.oehelp.com/OETips.aspx#3
>> >> >> >>
>> >> >> >> In Tools | Options | Maintenance: Uncheck Compact messages in
>> >> >> >> background
>> >> >> >> and leave it unchecked. {N/A if running XP/SP2}.
>> >> >> >>
>> >> >> >> And backup often.
>> >> >> >>
>> >> >> >> Outlook Express Quick Backup (OEQB):
>> >> >> >> http://www.oehelp.com/OEBackup/Default.aspx
>> >> >> >> --
>> >> >> >> Bruce Hagen
>> >> >> >> MS-MVP Outlook Express
>> >> >> >> Imperial Beach, CA
>> >> >> >>
>> >> >> >>
>> >> >> >> "argyliz" <argyl12@xxxxxx> wrote in message
>> >> >> >> news:OAiJqmnEIHA.1316@xxxxxx
>> >> >> >>> Did not work Bruce -- when I opened Outlook , the box ask if I
>> >> >> >>> wanted
>> >> >> >>> to
>> >> >> >>> continue 'offline' - I clicked Yes and it locked... thanks and
>> >> >> >>> please
>> >> >> >>> give me something else to try. Ralph Griffith
>> >> >> >>> "Bruce Hagen" <Nospam@xxxxxx> wrote in message
>> >> >> >>> news:%230YrCxmEIHA.3636@xxxxxx
>> >> >> >>>> X-Poxted to OE General.
>> >> >> >>>>
>> >> >> >>>> Close OE. If you /must/ use Ctrl+Alt+Delete. Open Internet
>> >> >> >>>> Explorer
>> >> >> >>>> and
>> >> >> >>>> File | Work Offline. Open OE and see if you can delete it now.
>> >> >> >>>> --
>> >> >> >>>> Bruce Hagen
>> >> >> >>>> MS-MVP Outlook Express
>> >> >> >>>> Imperial Beach, CA
>> >> >> >>>>
>> >> >> >>>>
>> >> >> >>>> "argyliz" <argyl12@xxxxxx> wrote in message
>> >> >> >>>> news:uZUwK6lEIHA.3916@xxxxxx
>> >> >> >>>>> In attempting to open an email with attachment, the Outlook
>> >> >> >>>>> Express
>> >> >> >>>>> program locked.. cannot delete, send, receive or send on the
>> >> >> >>>>> mail
>> >> >> >>>>> program. Cannot get to tools, etc. completely unusable. Any
>> >> >> >>>>> help
>> >> >> >>>>> or
>> >> >> >>>>> suggestions much appreciated.
>> >> >> >>>>> thanks
>> >> >> >>>>>
>> >> >> >>>>> --
>> >> >> >>>>> "Hey, what am I doing in this Handbasket, and where are we
>> >> >> >>>>> going?"
>> >> >> >>>>> anon.
>> >> >> >>>>
>> >> >> >>>
>> >> >> >>
>> >> >> >
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>
 

My Computer

#18
Please help--I wasn't even able to figure how to open a new thread for my
question, so I guess you know who you are dealing with. On my new Vista, in
control panel (and only in control panel), I cannot get fax and mail to open.
I get an error mesage that tells me I have insuffient memory and to close
some windows. I've got 2G Ram and have over 100gb free on the internal hard
drive, so something must be screwy. I did use an external "my book" backup
drive for the old computer as it was dying, and then have used it in the new
computer, where I think it created an imaginary memory for the new computer
in the internal hard drive by creating a second internal drive of ~10gb and
filling it halfway), but i don't see how this could be creating the problem
in opening the fax/mail in control panel. I CAN reach and use windows mail
without any problem; it's just that i cannot open up the control panel icon
for it. I really would appreciate your help.

Les

"Bruce Hagen" wrote:

> Forwarded to the MS Outlook newsgroup via crossposting.
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> Original Post:
>
> "Maureen" <Maureen@xxxxxx> wrote in message
> news:3A9EB768-9AE4-479D-A258-D037682DA8FE@xxxxxx

> > Tried to clink on link in document..window for Outlook appears and asks
> > for
> > my Product Key...did purchase Home and Student so familiar with product
> > key
> > and did not purchase Outlook. Do have Vist OS with Windows Mail set
> > up...Also
> > Outlook appears in list of programs and would not uninstall. Thought
> > Windows
> > Mail successor to Outlook. Sorry, I am novice that just had computer
> > hacked
> > into!!!!
>
>
 

My Computer

G

Gary VanderMolen

#19
Not sure why you are posting this to the vista.mail newsgroup.
The Mail and Fax icons in Control Panel have nothing to do with
Vista's Windows Mail.

--
Gary VanderMolen, MS-MVP (WLMail)


"Les" <Les@xxxxxx> wrote in message news:EE8720EF-289F-4839-8DAC-1BB769408E50@xxxxxx

> Please help--I wasn't even able to figure how to open a new thread for my
> question, so I guess you know who you are dealing with. On my new Vista, in
> control panel (and only in control panel), I cannot get fax and mail to open.
> I get an error mesage that tells me I have insuffient memory and to close
> some windows. I've got 2G Ram and have over 100gb free on the internal hard
> drive, so something must be screwy. I did use an external "my book" backup
> drive for the old computer as it was dying, and then have used it in the new
> computer, where I think it created an imaginary memory for the new computer
> in the internal hard drive by creating a second internal drive of ~10gb and
> filling it halfway), but i don't see how this could be creating the problem
> in opening the fax/mail in control panel. I CAN reach and use windows mail
> without any problem; it's just that i cannot open up the control panel icon
> for it. I really would appreciate your help.
>
> Les
 

My Computer

#20
I did so because this is my first use of this site and I have no idea what
I'm doing. That's why I need help. Where should I go?

"Gary VanderMolen" wrote:

> Not sure why you are posting this to the vista.mail newsgroup.
> The Mail and Fax icons in Control Panel have nothing to do with
> Vista's Windows Mail.
>
> --
> Gary VanderMolen, MS-MVP (WLMail)
>
>
> "Les" <Les@xxxxxx> wrote in message news:EE8720EF-289F-4839-8DAC-1BB769408E50@xxxxxx

> > Please help--I wasn't even able to figure how to open a new thread for my
> > question, so I guess you know who you are dealing with. On my new Vista, in
> > control panel (and only in control panel), I cannot get fax and mail to open.
> > I get an error mesage that tells me I have insuffient memory and to close
> > some windows. I've got 2G Ram and have over 100gb free on the internal hard
> > drive, so something must be screwy. I did use an external "my book" backup
> > drive for the old computer as it was dying, and then have used it in the new
> > computer, where I think it created an imaginary memory for the new computer
> > in the internal hard drive by creating a second internal drive of ~10gb and
> > filling it halfway), but i don't see how this could be creating the problem
> > in opening the fax/mail in control panel. I CAN reach and use windows mail
> > without any problem; it's just that i cannot open up the control panel icon
> > for it. I really would appreciate your help.
> >
> > Les
>
>
>
 

My Computer

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