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Port 3389 blocked or locked , could use some help

M
#1
I login remotely to 3 servers, and if I choose 5 clients. I have full
administrator rights.



Suddenly, I am not able to remote into Client 01( Windows Vista)



Our MS Pro says someone or something has blocked or locked :3389 and he does
not know how to either rebuild it or fix it.



The client, is a fairly new Dual Core Vista Machine and I was logging into
it just fine, until...A major Software program was installed, and certain
permissions were accessed (I do not know which ones). Then it blocked me. It
is locked or blocked. We can't seem to find the one thing we need to get it
back.



The permissions pertained to multiple users ,using the same program on our
application Server. No one, including the MS Pro would have purposely shut
that port down.



What I am looking at from my out of town side is: A BRICK



It Says: Connectiveity to the Remote Computer could not be established.
Ensure that the remote computer is on and connected to the Small Business
Server network.



It is ON!



I'm toast. Ideas and direction, not only for me, but, our MS Pro. Any help?
I know our Pro should know the answer, but alas we are here.



Thanks Mark
 
R

Robert L. \(MS-MVP\)

#2
Can you telnet port 3389?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Mark" <Mark@xxxxxx> wrote in message
news:600A7712-18B5-470F-B294-4E29FC458B5A@xxxxxx

>I login remotely to 3 servers, and if I choose 5 clients. I have full
> administrator rights.
>
>
>
> Suddenly, I am not able to remote into Client 01( Windows Vista)
>
>
>
> Our MS Pro says someone or something has blocked or locked :3389 and he
> does
> not know how to either rebuild it or fix it.
>
>
>
> The client, is a fairly new Dual Core Vista Machine and I was logging into
> it just fine, until...A major Software program was installed, and certain
> permissions were accessed (I do not know which ones). Then it blocked me.
> It
> is locked or blocked. We can't seem to find the one thing we need to get
> it
> back.
>
>
>
> The permissions pertained to multiple users ,using the same program on our
> application Server. No one, including the MS Pro would have purposely shut
> that port down.
>
>
>
> What I am looking at from my out of town side is: A BRICK
>
>
>
> It Says: Connectiveity to the Remote Computer could not be established.
> Ensure that the remote computer is on and connected to the Small Business
> Server network.
>
>
>
> It is ON!
>
>
>
> I'm toast. Ideas and direction, not only for me, but, our MS Pro. Any
> help?
> I know our Pro should know the answer, but alas we are here.
>
>
>
> Thanks Mark
>
 
S

Sooner Al [MVP]

#3
"Mark" <Mark@xxxxxx> wrote in message
news:600A7712-18B5-470F-B294-4E29FC458B5A@xxxxxx

>I login remotely to 3 servers, and if I choose 5 clients. I have full
> administrator rights.
>
>
>
> Suddenly, I am not able to remote into Client 01( Windows Vista)
>
>
>
> Our MS Pro says someone or something has blocked or locked :3389 and he
> does
> not know how to either rebuild it or fix it.
>
>
>
> The client, is a fairly new Dual Core Vista Machine and I was logging into
> it just fine, until...A major Software program was installed, and certain
> permissions were accessed (I do not know which ones). Then it blocked me.
> It
> is locked or blocked. We can't seem to find the one thing we need to get
> it
> back.
>
>
>
> The permissions pertained to multiple users ,using the same program on our
> application Server. No one, including the MS Pro would have purposely shut
> that port down.
>
>
>
> What I am looking at from my out of town side is: A BRICK
>
>
>
> It Says: Connectiveity to the Remote Computer could not be established.
> Ensure that the remote computer is on and connected to the Small Business
> Server network.
>
>
>
> It is ON!
>
>
>
> I'm toast. Ideas and direction, not only for me, but, our MS Pro. Any
> help?
> I know our Pro should know the answer, but alas we are here.
>
>
>
> Thanks Mark
>
I would post this to the microsoft.public.windows.server.sbs news group.


--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375
 
#4
"Mark" wrote:

> I login remotely to 3 servers, and if I choose 5 clients. I have full
> administrator rights.
>
>
>
> Suddenly, I am not able to remote into Client 01( Windows Vista)
>
>
>
> Our MS Pro says someone or something has blocked or locked :3389 and he does
> not know how to either rebuild it or fix it.
>
>
>
> The client, is a fairly new Dual Core Vista Machine and I was logging into
> it just fine, until...A major Software program was installed, and certain
> permissions were accessed (I do not know which ones). Then it blocked me. It
> is locked or blocked. We can't seem to find the one thing we need to get it
> back.
>
>
>
> The permissions pertained to multiple users ,using the same program on our
> application Server. No one, including the MS Pro would have purposely shut
> that port down.
>
>
>
> What I am looking at from my out of town side is: A BRICK
>
>
>
> It Says: Connectiveity to the Remote Computer could not be established.
> Ensure that the remote computer is on and connected to the Small Business
> Server network.
>
>
>
> It is ON!
>
>
>
> I'm toast. Ideas and direction, not only for me, but, our MS Pro. Any help?
> I know our Pro should know the answer, but alas we are here.
>
>
>
> Thanks Mark
>
 
#5
Is SP1 installed on the Vista Computer.
I had the same problem. It seems that SP1 disables that port...

"Mark" wrote:

> I login remotely to 3 servers, and if I choose 5 clients. I have full
> administrator rights.
>
>
>
> Suddenly, I am not able to remote into Client 01( Windows Vista)
>
>
>
> Our MS Pro says someone or something has blocked or locked :3389 and he does
> not know how to either rebuild it or fix it.
>
>
>
> The client, is a fairly new Dual Core Vista Machine and I was logging into
> it just fine, until...A major Software program was installed, and certain
> permissions were accessed (I do not know which ones). Then it blocked me. It
> is locked or blocked. We can't seem to find the one thing we need to get it
> back.
>
>
>
> The permissions pertained to multiple users ,using the same program on our
> application Server. No one, including the MS Pro would have purposely shut
> that port down.
>
>
>
> What I am looking at from my out of town side is: A BRICK
>
>
>
> It Says: Connectiveity to the Remote Computer could not be established.
> Ensure that the remote computer is on and connected to the Small Business
> Server network.
>
>
>
> It is ON!
>
>
>
> I'm toast. Ideas and direction, not only for me, but, our MS Pro. Any help?
> I know our Pro should know the answer, but alas we are here.
>
>
>
> Thanks Mark
>
 
M
#6
No, I can not telnet the port. it is acting as if it is not there.

"Robert L. (MS-MVP)" wrote:

> Can you telnet port 3389?
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "Mark" <Mark@xxxxxx> wrote in message
> news:600A7712-18B5-470F-B294-4E29FC458B5A@xxxxxx

> >I login remotely to 3 servers, and if I choose 5 clients. I have full
> > administrator rights.
> >
> >
> >
> > Suddenly, I am not able to remote into Client 01( Windows Vista)
> >
> >
> >
> > Our MS Pro says someone or something has blocked or locked :3389 and he
> > does
> > not know how to either rebuild it or fix it.
> >
> >
> >
> > The client, is a fairly new Dual Core Vista Machine and I was logging into
> > it just fine, until...A major Software program was installed, and certain
> > permissions were accessed (I do not know which ones). Then it blocked me.
> > It
> > is locked or blocked. We can't seem to find the one thing we need to get
> > it
> > back.
> >
> >
> >
> > The permissions pertained to multiple users ,using the same program on our
> > application Server. No one, including the MS Pro would have purposely shut
> > that port down.
> >
> >
> >
> > What I am looking at from my out of town side is: A BRICK
> >
> >
> >
> > It Says: Connectiveity to the Remote Computer could not be established.
> > Ensure that the remote computer is on and connected to the Small Business
> > Server network.
> >
> >
> >
> > It is ON!
> >
> >
> >
> > I'm toast. Ideas and direction, not only for me, but, our MS Pro. Any
> > help?
> > I know our Pro should know the answer, but alas we are here.
> >
> >
> >
> > Thanks Mark
> >
>
>
 
R

Robert L. \(MS-MVP\)

#7
Make sure firewall blocks the port.Or it could be a 3rd party software. For
troubleshooting, start Vista with clean boot.

Windows generalHow to run Windows OS with a clean boot · How to Run Windows
Safe Mode with Networking · How to setup DHCP for IP Phone How to sort
programs in Start ...
www.howtonetworking.com/Windows/windowsgeneral.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Mark" <Mark@xxxxxx> wrote in message
news:CEF8DBAA-44BB-4A7F-B14B-0A92AF612689@xxxxxx

> No, I can not telnet the port. it is acting as if it is not there.
>
> "Robert L. (MS-MVP)" wrote:
>

>> Can you telnet port 3389?
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>> "Mark" <Mark@xxxxxx> wrote in message
>> news:600A7712-18B5-470F-B294-4E29FC458B5A@xxxxxx

>> >I login remotely to 3 servers, and if I choose 5 clients. I have full
>> > administrator rights.
>> >
>> >
>> >
>> > Suddenly, I am not able to remote into Client 01( Windows Vista)
>> >
>> >
>> >
>> > Our MS Pro says someone or something has blocked or locked :3389 and he
>> > does
>> > not know how to either rebuild it or fix it.
>> >
>> >
>> >
>> > The client, is a fairly new Dual Core Vista Machine and I was logging
>> > into
>> > it just fine, until...A major Software program was installed, and
>> > certain
>> > permissions were accessed (I do not know which ones). Then it blocked
>> > me.
>> > It
>> > is locked or blocked. We can't seem to find the one thing we need to
>> > get
>> > it
>> > back.
>> >
>> >
>> >
>> > The permissions pertained to multiple users ,using the same program on
>> > our
>> > application Server. No one, including the MS Pro would have purposely
>> > shut
>> > that port down.
>> >
>> >
>> >
>> > What I am looking at from my out of town side is: A BRICK
>> >
>> >
>> >
>> > It Says: Connectiveity to the Remote Computer could not be established.
>> > Ensure that the remote computer is on and connected to the Small
>> > Business
>> > Server network.
>> >
>> >
>> >
>> > It is ON!
>> >
>> >
>> >
>> > I'm toast. Ideas and direction, not only for me, but, our MS Pro. Any
>> > help?
>> > I know our Pro should know the answer, but alas we are here.
>> >
>> >
>> >
>> > Thanks Mark
>> >
>>
>>