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Problem Installing Vista Service Pack 2

M
#1
Hello,

When I try to install Vista SP 2, it goes great until the end where I keep
getting the same error - "The SMI primitive installer failed during setup or
servicing". In the details it lists
"ERROR_SMI_PRIMITIVE_INSTALLER_FAILED(0X8007371c)" I realize that the only
true service pack to vista is Windows 7 (lol), but has anyone have this
error before?

Thanks.
 

My Computer

M

Michael

#2
Cross posted to microsoft.public.windowsupdate.

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"Mike" <home@newsgroup> wrote in message
news:99BAF9AC-4DA8-47C3-804D-FA2C4359FD8A@newsgroup

> Hello,
>
> When I try to install Vista SP 2, it goes great until the end where I keep
> getting the same error - "The SMI primitive installer failed during setup
> or servicing". In the details it lists
> "ERROR_SMI_PRIMITIVE_INSTALLER_FAILED(0X8007371c)" I realize that the
> only true service pack to vista is Windows 7 (lol), but has anyone have
> this error before?
>
> Thanks.
 

My Computer

whs

Vista Guru
Gold Member
Messages
2,026
Location
Germany/Florida
#3
I have never seen that. Maybe some process throws a monkey wrench into the installer. I would try again - but in Safe Mode. That eliminates all possible interferences.
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Q6600
    Memory
    4GB
    Monitor(s) Displays
    HP w2207h
    Hard Drives
    2x250GB HDDs
    1x60GB OCZ SSD
    6 external disks 60 to 640GBs
    Other Info
    Also 1xHP desktop, 1xHP laptop, 1xGateway laptop
P

PA Bear [MS MVP]

#4
cf.
http://social.answers.microsoft.com.../thread/aeb7abd4-73c6-403b-9c43-bce64193a1af/

cf.
http://social.answers.microsoft.com...l/thread/ed275467-5580-41dc-9ccc-3c1e22c6fd28

SP2 Prerequisite Updates may include:

. Description of the Windows Vista and Windows Server 2008 installation
software feature update (28 Apr-09)
http://support.microsoft.com/kb/955430

. Description of the System Update Readiness Tool for Windows Vista, for
Windows Server 2008, and for Windows 7 (22 Sept-09)
http://support.microsoft.com/kb/947821

Have both KB955430 and KB947821 been installed?

Free unlimited installation and compatibility support is available for
Windows Vista, but only for Service Pack 2 (SP2). This support, originally
scheduled to end 26 November 2009, has been extended until 26 February 2010.
Availability of chat or e-mail support differs depending on your geographic
location. Some issues may require more advanced support for which there is a
charge. Go to
http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 &
select appropriate category (i.e., Download issue; Installation issue;
Issues after you install a service pack).
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


> "Mike" <home@newsgroup> wrote in message
> news:99BAF9AC-4DA8-47C3-804D-FA2C4359FD8A@newsgroup

>> When I try to install Vista SP 2, it goes great until the end where I
>> keep
>> getting the same error - "The SMI primitive installer failed during setup
>> or servicing". In the details it lists
>> "ERROR_SMI_PRIMITIVE_INSTALLER_FAILED(0X8007371c)" I realize that the
>> only true service pack to vista is Windows 7 (lol), but has anyone have
>> this error before?
>>
>> Thanks.
 

My Computer

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