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Program won't start except in safe mode

Messages
2
#1
I have been using Pixarra Twisted Brush for almost a year. Art program. One day I clicked on it and the start image appeared and then was gone. No matter what I did it wouldn't start so deleted it and downloaded again. Same problem. Was advised from TB to start in safe mode and see if program would start, it did which, I guess, means I have a conflict but how do I know what to do next. I have deleted the program several times but when I go to reinstall it says it already exists do I want to install. I click yes. I backed my computer up a month and tried that but no luck. I am not, obviously, computer savvy. Can anyone help me so I can understand.

I'm running Vista Premium Home 32 and have 141.3 GB on my hard drive.

Thanks, Charlotte
 

My Computer

Martee

Vista Die-Hard
Vista Guru
Messages
584
#2
Hello Charlotte,

Please try the following, install free Revo Uninstaller - Uninstall or remove programs, which you cannot uninstall, once more install the Pixarra and uninstall it with the Revo, which should get rid of all traces of the Pixarra from your computer.
When done, try to install your Pixarra again as the administrator. I mean, right click the setup and select Run As Administrator. Also you can try to run this software as the administrator, perhaps your antivirus or Window Defender block this application from running.

Guess, it's helpful...

Cheers...
 

My Computer

System One

  • Manufacturer/Model
    Gateway P7805u FX
    CPU
    Intel Core2Duo T9600 2.80GHz 1066MHz FSB
    Motherboard
    Intel PM45
    Memory
    8GB 1066MHz DDR3
    Graphics Card(s)
    Nvidia GeForce 9800M GTS 1GB DDR3
    Monitor(s) Displays
    LG 17" WUXGA TFT
    Screen Resolution
    1920x 1200
    Hard Drives
    WD 2x500GB
    Case
    notebook
    Other Info
    BT/BD
Messages
2
#3
Well, you are skilled. I had already downloaded Revo but it still couldn't remove something. I think it is the file of artwork that are meant to stay no matter what. However I did find something on my desktop hiding among too many icons. Cleaned up my desktop, removed that icon, re-downloaded the program and ran it as administrator. :D Yes I have my art program back. I'm still scared to turn off my computer but right now I am a really happy camper. Thanks so much;)

Art withdrawal is an ugly thing.

Charlotte
 

My Computer

Martee

Vista Die-Hard
Vista Guru
Messages
584
#4
Charlotte,

I'm glad your Pixarra is working now. :party: Have a nice day. :D


Cheers...
 

My Computer

System One

  • Manufacturer/Model
    Gateway P7805u FX
    CPU
    Intel Core2Duo T9600 2.80GHz 1066MHz FSB
    Motherboard
    Intel PM45
    Memory
    8GB 1066MHz DDR3
    Graphics Card(s)
    Nvidia GeForce 9800M GTS 1GB DDR3
    Monitor(s) Displays
    LG 17" WUXGA TFT
    Screen Resolution
    1920x 1200
    Hard Drives
    WD 2x500GB
    Case
    notebook
    Other Info
    BT/BD

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