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Programs not closing

#2
I have it since april 07. For the past 2 weeks, the shut down will act like
restart and the sleep would just keep the computer running without the
screen. Actually I cannot shut down the computer properly any more. I tried
everything... still not working properly... any ideas?

"QuestionMaster" wrote:

> Has anyone had a problem will programs not closing? We recently bought Vista
> and a program will not close..
>
 

My Computer

M

Malke

#3
QuestionMaster wrote:

> Has anyone had a problem will programs not closing? We recently bought
> Vista and a program will not close..
What program? No one can give you focused help with so little information.
Here is standard information about troubleshooting shutdown problems:

Shutdown issues are generally caused by a program and/or process that is
refusing to exit gracefully. The program and/or process can be from malware
or can be legitimate (such as an invasive antivirus like Norton or McAfee).
If you are using a Norton or McAfee product, uninstall it and replace with
a better program such as NOD32, Kasperksy, or Avast (free). The Windows
Firewall is adequate for most people. With Vista, shutdown issues can also
be caused by old/poorly written drivers so make sure all drivers are
updated. See Step B. below for general driver directions.

A.The first step is always to make sure your computer is virus/malware free.

http://www.elephantboycomputers.com/page2.html#Removing_Malware

B. Drivers - The First Law of Driver Updates is "if it ain't broke, don't
fix it". Normally if everything is working you want to leave things as they
are. The exception is that heavy-duty gamers will usually want to update
their video and sound drivers to squeeze every last bit of performance out
of the hardware to get the fastest frame rates. If you're not one of those
people, you don't need to update your drivers if there are no problems you
are trying to solve.

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer
(HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model
machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows

C. If the computer is virus/malware-free, drivers are current, and no Norton
or McAfee programs are installed, then do clean-boot troubleshooting to see
which program/process is the culprit:

How to perform a clean boot in Vista and XP -
http://support.microsoft.com/kb/331796

D. If you need more information, here is an excellent shutdown
troubleshooter:

http://www.aumha.org/win5/a/shtdwnxp.htm

Standard caveat: If troubleshooting the issue is too difficult - and there
is absolutely no shame in admitting this isn't your cup of tea - take the
machine to a computer repair shop. This will not be your local
BigComputerStore/GeekSquad type of place. Get recommendations from family,
friends, colleagues.


Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!
 

My Computer

#4
Yes I have the problem all the time, I end up having to restart as I can't
even close programs in task manager, this regularly occurs, vista, what a
pile of crap!
 

My Computer

M

Malke

#5
Jon wrote:

> Yes I have the problem all the time, I end up having to restart as I can't
> even close programs in task manager, this regularly occurs, vista, what a
> pile of crap!
Are you the OP ("Question Master")? If yes, you're still not providing
enough information to get focused help. Follow the shutdown troubleshooting
suggestions I already gave you. If you're not the OP, then refer to my
previous answer to Question Master with those troubleshooting steps.

If you're not the OP and want help, then please make a new post and include
all pertinent details about your system and problem per these guides:

http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!
 

My Computer

M

Malke

#6
NoStop wrote:

> BTW, what happened to your Mac? See you're using Knode. Are you running
> Linux on the Mac now or your older computer?
Thanks for your comments. Running SuSE 10.1* under VMware Fusion on Leopard
10.5.1. Best of both worlds.

*Fusion is newish so it's best to stick with supported guest OSs and that's
the latest version of SuSE supported. And I already had the CDs.


Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!
 

My Computer

M

Malke

#7
NoStop wrote:

> Is VMware Fusion just made for Macs or is it a new version from VMWare
> that will run on other hosts? If the latter, is it offering 3d support now
> in a vm?
Fusion is a VMware desktop product made just for Macs. It does offer 3D
support* and is excellent. VMware also has desktop products for PCs - you
would want the VMware Workstation or, if you don't want to create VMs
yourself, you can get the free VMware Player and download various
"appliances", many of which are free (like the different Linux distros).
Unlike Microsoft's Virtual PC 2007, VMware products are not free (except
for the Player). I don't believe MS has a virtualization product that will
run on the Mac, but in any case I prefer VMware's software. I have VMware
Workstation for my Windows machines.

*After installing VMware Tools on the guest OS.


Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!
 

My Computer

koch

Power User
Messages
94
#8
QuestionMaster, pk, and Jon,

What antivirus are you using? From my experience most startup and shutdown problems in Vista are antivirus related.
 

My Computer

Q

QuestionMaster

#9
Malke,

Sorry for the limited information. We are running Creative softaware. When
you go to close the software it will not close. I tried the ctl/alt/del
option and shut it down. After which the whole system runs painfully slow.
I have also gone to the Creative website to see if there are any drivers that
need to be updated, which there are not.

We are runnig the "Spy Sweeper". I am not sure what "Malware" is exactly
but since we bought the computer on Sunday and the Creative wasn't working
Sunday night I doubt that we have a virus.

"Malke" wrote:

> QuestionMaster wrote:
>

> > Has anyone had a problem will programs not closing? We recently bought
> > Vista and a program will not close..
>
> What program? No one can give you focused help with so little information.
> Here is standard information about troubleshooting shutdown problems:
>
> Shutdown issues are generally caused by a program and/or process that is
> refusing to exit gracefully. The program and/or process can be from malware
> or can be legitimate (such as an invasive antivirus like Norton or McAfee).
> If you are using a Norton or McAfee product, uninstall it and replace with
> a better program such as NOD32, Kasperksy, or Avast (free). The Windows
> Firewall is adequate for most people. With Vista, shutdown issues can also
> be caused by old/poorly written drivers so make sure all drivers are
> updated. See Step B. below for general driver directions.
>
> A.The first step is always to make sure your computer is virus/malware free.
>
> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> B. Drivers - The First Law of Driver Updates is "if it ain't broke, don't
> fix it". Normally if everything is working you want to leave things as they
> are. The exception is that heavy-duty gamers will usually want to update
> their video and sound drivers to squeeze every last bit of performance out
> of the hardware to get the fastest frame rates. If you're not one of those
> people, you don't need to update your drivers if there are no problems you
> are trying to solve.
>
> Never get drivers from Windows Update. Get them from:
>
> 1. The device mftr.'s website; OR
> 2. The motherboard mftr.'s website if hardware is onboard; OR
> 3. The OEM's website for your specific machine if you have an OEM computer
> (HP, Dell, Sony, etc.).
>
> Read the installation instructions on the website where you get the drivers.
>
> To find out what hardware is in your computer:
>
> 1. Read any documentation you got when you bought the computer.
> 2. If the computer is OEM, go to the OEM's website for your specific model
> machine and look at the specs (you'll be there to get the drivers anyway)
> 3. Download, install and run a free system inventory program like Belarc
> Advisor or System Information for Windows.
>
> http://www.belarc.com/free_download.html - Belarc Advisor
> http://www.gtopala.com/ - System Information for Windows
>
> C. If the computer is virus/malware-free, drivers are current, and no Norton
> or McAfee programs are installed, then do clean-boot troubleshooting to see
> which program/process is the culprit:
>
> How to perform a clean boot in Vista and XP -
> http://support.microsoft.com/kb/331796
>
> D. If you need more information, here is an excellent shutdown
> troubleshooter:
>
> http://www.aumha.org/win5/a/shtdwnxp.htm
>
> Standard caveat: If troubleshooting the issue is too difficult - and there
> is absolutely no shame in admitting this isn't your cup of tea - take the
> machine to a computer repair shop. This will not be your local
> BigComputerStore/GeekSquad type of place. Get recommendations from family,
> friends, colleagues.
>
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!
>
 

My Computer

Q

QuestionMaster

#10
running Spy Sweeper

"koch" wrote:

>
> QuestionMaster, pk, and Jon,
>
> What antivirus are you using? From -my experience- most startup and
> shutdown problems in Vista are antivirus related.
>
>
> --
> koch
>
 

My Computer

koch

Power User
Messages
94
#11
Spy Sweeper is horrible with Vista. I had a two year subscription and stopped using it altogether because it slowed my system down to a crawl, frequent crashes, etc.

Uninstall Spy Sweeper and you'll see the difference.

I should note that the latest updates for Vista (yesterday's) supposedly provide a fix for "an incompatability" between Vista and Spy Sweeper. If you haven't downloaded the latest updates, that should be your first step. Webroot is instructing all its Vista customers to reinstall the latest version of Spy Sweeper after the Vista updates are installed.

Quite frankly, I'll believe it when I see it. Spy Sweeper simply doesn't play well with other security software period, and their stock recommendation has always been uninstall the OTHER software.
 
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