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programs stop working in Windows Vista

#1
Several programs I have stop working after a few minutes I get the following
message "Program_name has stopped working. Windows can check online for a
solution to the problem". Two programs I have I get that message as soon as
I start the program. I found an available update that addresses this problem,
but when I try to install the update, I get a message that this update does
not apply to my computer.
Suggestions? thanks
Ed
 
#2
What firewall, anti-virus application or security suite is installed? There
are some that cause problems which do not appear immediately.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm

"Ed" <Ed@xxxxxx> wrote in message
news:11806397-DE8D-4E19-B034-D212CC65B1F4@xxxxxx

> Several programs I have stop working after a few minutes I get the
> following
> message "Program_name has stopped working. Windows can check online for a
> solution to the problem". Two programs I have I get that message as soon
> as
> I start the program. I found an available update that addresses this
> problem,
> but when I try to install the update, I get a message that this update
> does
> not apply to my computer.
> Suggestions? thanks
> Ed
 
T

tomduo

#3
Norton Protection Center.

"Bob" wrote:

> What firewall, anti-virus application or security suite is installed? There
> are some that cause problems which do not appear immediately.
> -------
> *Report back, please*
> [When responding to posts, please include the post(s) you are replying to so
> that others may learn and benefit from the issue]
>
> [How to ask a question]
> http://support.microsoft.com/kb/555375
> http://dts-l.net/goodpost.htm
> http://oakroadsystems.com/genl/unice.htm
>
> "Ed" <Ed@xxxxxx> wrote in message
> news:11806397-DE8D-4E19-B034-D212CC65B1F4@xxxxxx

> > Several programs I have stop working after a few minutes I get the
> > following
> > message "Program_name has stopped working. Windows can check online for a
> > solution to the problem". Two programs I have I get that message as soon
> > as
> > I start the program. I found an available update that addresses this
> > problem,
> > but when I try to install the update, I get a message that this update
> > does
> > not apply to my computer.
> > Suggestions? thanks
> > Ed
>
>
 
#4
Norton is likely causing your problem.

Replace Norton with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows
Defender. Disabling Norton is not enough. You need to completely uninstall
it. If it doesn't solve the problem, get rid of Norton anyway. Norton is
known to cause many problems in Vista and they don’t always appear
immediately.
Download and run the Norton Removal Tool.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

It's called "360" because Symantec's goal is complete ownership of your
computer, and with even less communication about what it's trying to do or
ways to configure it than ever before (which would only interfere with its
goal.) That, along with Symantec's famous technical support, makes Norton
360 a disaster that I would only install on Granny's computer if she was
going to disinherit me.

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

"tomduo" <tomduo@xxxxxx> wrote in message
news:120FAAE2-325D-42F2-8B48-2013950B7EB2@xxxxxx

> Norton Protection Center.
>
> "Bob" wrote:
>

>> What firewall, anti-virus application or security suite is installed?
>> There
>> are some that cause problems which do not appear immediately.
>> -------
>> *Report back, please*
>> [When responding to posts, please include the post(s) you are replying to
>> so
>> that others may learn and benefit from the issue]
>>
>> [How to ask a question]
>> http://support.microsoft.com/kb/555375
>> http://dts-l.net/goodpost.htm
>> http://oakroadsystems.com/genl/unice.htm
>>
>> "Ed" <Ed@xxxxxx> wrote in message
>> news:11806397-DE8D-4E19-B034-D212CC65B1F4@xxxxxx

>> > Several programs I have stop working after a few minutes I get the
>> > following
>> > message "Program_name has stopped working. Windows can check online for
>> > a
>> > solution to the problem". Two programs I have I get that message as
>> > soon
>> > as
>> > I start the program. I found an available update that addresses this
>> > problem,
>> > but when I try to install the update, I get a message that this update
>> > does
>> > not apply to my computer.
>> > Suggestions? thanks
>> > Ed
>>
>>
 
#5
i understand that, but I have had norton for years and all these programs
have worked. I did not have any problems until I bought a laptop with vista
on it.

do you think that norton is the issue? Even if the problems did appear until
vista? If so I will give it a try and remove Norton/. Just don't want to
remove something I paid for id I don't have to?

As I said earlier, I did find an update on Microsoft update windows beta 2.
but it said that update didn't apply to my system.

Thanks
Ed
"Bob" wrote:

> Norton is likely causing your problem.
>
> Replace Norton with the free AVG http://free.grisoft.com/ or Avast
> http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows
> Defender. Disabling Norton is not enough. You need to completely uninstall
> it. If it doesn't solve the problem, get rid of Norton anyway. Norton is
> known to cause many problems in Vista and they don’t always appear
> immediately.
> Download and run the Norton Removal Tool.
> http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
>
> It's called "360" because Symantec's goal is complete ownership of your
> computer, and with even less communication about what it's trying to do or
> ways to configure it than ever before (which would only interfere with its
> goal.) That, along with Symantec's famous technical support, makes Norton
> 360 a disaster that I would only install on Granny's computer if she was
> going to disinherit me.
>
> -------
> *Report back, please*
> [When responding to posts, please include the post(s) you are replying to so
> that others may learn and benefit from the issue]
>
> "tomduo" <tomduo@xxxxxx> wrote in message
> news:120FAAE2-325D-42F2-8B48-2013950B7EB2@xxxxxx

> > Norton Protection Center.
> >
> > "Bob" wrote:
> >

> >> What firewall, anti-virus application or security suite is installed?
> >> There
> >> are some that cause problems which do not appear immediately.
> >> -------
> >> *Report back, please*
> >> [When responding to posts, please include the post(s) you are replying to
> >> so
> >> that others may learn and benefit from the issue]
> >>
> >> [How to ask a question]
> >> http://support.microsoft.com/kb/555375
> >> http://dts-l.net/goodpost.htm
> >> http://oakroadsystems.com/genl/unice.htm
> >>
> >> "Ed" <Ed@xxxxxx> wrote in message
> >> news:11806397-DE8D-4E19-B034-D212CC65B1F4@xxxxxx
> >> > Several programs I have stop working after a few minutes I get the
> >> > following
> >> > message "Program_name has stopped working. Windows can check online for
> >> > a
> >> > solution to the problem". Two programs I have I get that message as
> >> > soon
> >> > as
> >> > I start the program. I found an available update that addresses this
> >> > problem,
> >> > but when I try to install the update, I get a message that this update
> >> > does
> >> > not apply to my computer.
> >> > Suggestions? thanks
> >> > Ed
> >>
> >>
>
>
 
#6
Okay, I went ahead and uninstalled norton, and have the same results.
"program has stopped working and windows is looking for a solution". Any
other suggestions?

Thanks
Ed



"Ed" wrote:

> i understand that, but I have had norton for years and all these programs
> have worked. I did not have any problems until I bought a laptop with vista
> on it.
>
> do you think that norton is the issue? Even if the problems did appear until
> vista? If so I will give it a try and remove Norton/. Just don't want to
> remove something I paid for id I don't have to?
>
> As I said earlier, I did find an update on Microsoft update windows beta 2.
> but it said that update didn't apply to my system.
>
> Thanks
> Ed
> "Bob" wrote:
>

> > Norton is likely causing your problem.
> >
> > Replace Norton with the free AVG http://free.grisoft.com/ or Avast
> > http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows
> > Defender. Disabling Norton is not enough. You need to completely uninstall
> > it. If it doesn't solve the problem, get rid of Norton anyway. Norton is
> > known to cause many problems in Vista and they don’t always appear
> > immediately.
> > Download and run the Norton Removal Tool.
> > http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
> >
> > It's called "360" because Symantec's goal is complete ownership of your
> > computer, and with even less communication about what it's trying to do or
> > ways to configure it than ever before (which would only interfere with its
> > goal.) That, along with Symantec's famous technical support, makes Norton
> > 360 a disaster that I would only install on Granny's computer if she was
> > going to disinherit me.
> >
> > -------
> > *Report back, please*
> > [When responding to posts, please include the post(s) you are replying to so
> > that others may learn and benefit from the issue]
> >
> > "tomduo" <tomduo@xxxxxx> wrote in message
> > news:120FAAE2-325D-42F2-8B48-2013950B7EB2@xxxxxx

> > > Norton Protection Center.
> > >
> > > "Bob" wrote:
> > >
> > >> What firewall, anti-virus application or security suite is installed?
> > >> There
> > >> are some that cause problems which do not appear immediately.
> > >> -------
> > >> *Report back, please*
> > >> [When responding to posts, please include the post(s) you are replying to
> > >> so
> > >> that others may learn and benefit from the issue]
> > >>
> > >> [How to ask a question]
> > >> http://support.microsoft.com/kb/555375
> > >> http://dts-l.net/goodpost.htm
> > >> http://oakroadsystems.com/genl/unice.htm
> > >>
> > >> "Ed" <Ed@xxxxxx> wrote in message
> > >> news:11806397-DE8D-4E19-B034-D212CC65B1F4@xxxxxx
> > >> > Several programs I have stop working after a few minutes I get the
> > >> > following
> > >> > message "Program_name has stopped working. Windows can check online for
> > >> > a
> > >> > solution to the problem". Two programs I have I get that message as
> > >> > soon
> > >> > as
> > >> > I start the program. I found an available update that addresses this
> > >> > problem,
> > >> > but when I try to install the update, I get a message that this update
> > >> > does
> > >> > not apply to my computer.
> > >> > Suggestions? thanks
> > >> > Ed
> > >>
> > >>
> >
> >
 
#7
Yes, Norton is likely causing your problem. If uninstalling it does not
solve your problem you can always reinstall it, however it's just a matter
of time before Norton causes a problem.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

"Ed" <Ed@xxxxxx> wrote in message
news:093A44F0-77AD-489B-B54C-A382B8C6A86B@xxxxxx

>i understand that, but I have had norton for years and all these programs
> have worked. I did not have any problems until I bought a laptop with
> vista
> on it.
>
> do you think that norton is the issue? Even if the problems did appear
> until
> vista? If so I will give it a try and remove Norton/. Just don't want to
> remove something I paid for id I don't have to?
>
> As I said earlier, I did find an update on Microsoft update windows beta
> 2.
> but it said that update didn't apply to my system.
>
> Thanks
> Ed
> "Bob" wrote:
>

>> Norton is likely causing your problem.
>>
>> Replace Norton with the free AVG http://free.grisoft.com/ or Avast
>> http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
>> Windows
>> Defender. Disabling Norton is not enough. You need to completely
>> uninstall
>> it. If it doesn't solve the problem, get rid of Norton anyway. Norton is
>> known to cause many problems in Vista and they don’t always appear
>> immediately.
>> Download and run the Norton Removal Tool.
>> http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
>>
>> It's called "360" because Symantec's goal is complete ownership of your
>> computer, and with even less communication about what it's trying to do
>> or
>> ways to configure it than ever before (which would only interfere with
>> its
>> goal.) That, along with Symantec's famous technical support, makes Norton
>> 360 a disaster that I would only install on Granny's computer if she was
>> going to disinherit me.
>>
>> -------
>> *Report back, please*
>> [When responding to posts, please include the post(s) you are replying to
>> so
>> that others may learn and benefit from the issue]
>>
>> "tomduo" <tomduo@xxxxxx> wrote in message
>> news:120FAAE2-325D-42F2-8B48-2013950B7EB2@xxxxxx

>> > Norton Protection Center.
>> >
>> > "Bob" wrote:
>> >
>> >> What firewall, anti-virus application or security suite is installed?
>> >> There
>> >> are some that cause problems which do not appear immediately.
>> >> -------
>> >> *Report back, please*
>> >> [When responding to posts, please include the post(s) you are replying
>> >> to
>> >> so
>> >> that others may learn and benefit from the issue]
>> >>
>> >> [How to ask a question]
>> >> http://support.microsoft.com/kb/555375
>> >> http://dts-l.net/goodpost.htm
>> >> http://oakroadsystems.com/genl/unice.htm
>> >>
>> >> "Ed" <Ed@xxxxxx> wrote in message
>> >> news:11806397-DE8D-4E19-B034-D212CC65B1F4@xxxxxx
>> >> > Several programs I have stop working after a few minutes I get the
>> >> > following
>> >> > message "Program_name has stopped working. Windows can check online
>> >> > for
>> >> > a
>> >> > solution to the problem". Two programs I have I get that message as
>> >> > soon
>> >> > as
>> >> > I start the program. I found an available update that addresses this
>> >> > problem,
>> >> > but when I try to install the update, I get a message that this
>> >> > update
>> >> > does
>> >> > not apply to my computer.
>> >> > Suggestions? thanks
>> >> > Ed
>> >>
>> >>
>>
>>
 
#8
Assuming you restarted your computer after uninstalling Norton.
Search your registry for "Symantec". If you find anything delete it. Backup
your registry first.

What do you learn when viewing "Problem Reports and Solutions"?

What programs are you having a problem with?
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

"Ed" <Ed@xxxxxx> wrote in message
news:AE229F11-A3FD-4E90-BE03-1154A362120F@xxxxxx

> Okay, I went ahead and uninstalled norton, and have the same results.
> "program has stopped working and windows is looking for a solution". Any
> other suggestions?
>
> Thanks
> Ed
>
>
>
> "Ed" wrote:
>

>> i understand that, but I have had norton for years and all these programs
>> have worked. I did not have any problems until I bought a laptop with
>> vista
>> on it.
>>
>> do you think that norton is the issue? Even if the problems did appear
>> until
>> vista? If so I will give it a try and remove Norton/. Just don't want to
>> remove something I paid for id I don't have to?
>>
>> As I said earlier, I did find an update on Microsoft update windows beta
>> 2.
>> but it said that update didn't apply to my system.
>>
>> Thanks
>> Ed
>> "Bob" wrote:
>>

>> > Norton is likely causing your problem.
>> >
>> > Replace Norton with the free AVG http://free.grisoft.com/ or Avast
>> > http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
>> > Windows
>> > Defender. Disabling Norton is not enough. You need to completely
>> > uninstall
>> > it. If it doesn't solve the problem, get rid of Norton anyway. Norton
>> > is
>> > known to cause many problems in Vista and they don’t always appear
>> > immediately.
>> > Download and run the Norton Removal Tool.
>> > http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
>> >
>> > It's called "360" because Symantec's goal is complete ownership of your
>> > computer, and with even less communication about what it's trying to do
>> > or
>> > ways to configure it than ever before (which would only interfere with
>> > its
>> > goal.) That, along with Symantec's famous technical support, makes
>> > Norton
>> > 360 a disaster that I would only install on Granny's computer if she
>> > was
>> > going to disinherit me.
>> >
>> > -------
>> > *Report back, please*
>> > [When responding to posts, please include the post(s) you are replying
>> > to so
>> > that others may learn and benefit from the issue]
>> >
>> > "tomduo" <tomduo@xxxxxx> wrote in message
>> > news:120FAAE2-325D-42F2-8B48-2013950B7EB2@xxxxxx
>> > > Norton Protection Center.
>> > >
>> > > "Bob" wrote:
>> > >
>> > >> What firewall, anti-virus application or security suite is
>> > >> installed?
>> > >> There
>> > >> are some that cause problems which do not appear immediately.
>> > >> -------
>> > >> *Report back, please*
>> > >> [When responding to posts, please include the post(s) you are
>> > >> replying to
>> > >> so
>> > >> that others may learn and benefit from the issue]
>> > >>
>> > >> [How to ask a question]
>> > >> http://support.microsoft.com/kb/555375
>> > >> http://dts-l.net/goodpost.htm
>> > >> http://oakroadsystems.com/genl/unice.htm
>> > >>
>> > >> "Ed" <Ed@xxxxxx> wrote in message
>> > >> news:11806397-DE8D-4E19-B034-D212CC65B1F4@xxxxxx
>> > >> > Several programs I have stop working after a few minutes I get the
>> > >> > following
>> > >> > message "Program_name has stopped working. Windows can check
>> > >> > online for
>> > >> > a
>> > >> > solution to the problem". Two programs I have I get that message
>> > >> > as
>> > >> > soon
>> > >> > as
>> > >> > I start the program. I found an available update that addresses
>> > >> > this
>> > >> > problem,
>> > >> > but when I try to install the update, I get a message that this
>> > >> > update
>> > >> > does
>> > >> > not apply to my computer.
>> > >> > Suggestions? thanks
>> > >> > Ed
>> > >>
>> > >>
>> >
>> >
 
#9
Well, I don't know what to say. My PC and my laptop all have the exact same
programs running on them. The only variable is the PC has XP Pro and the
laptop has Vista Ultimate.

The programs that stop working on my laptop work fine on my pc. but thanks
for the help

Thanks
Ed

"Bob" wrote:

>
> Yes, Norton is likely causing your problem. If uninstalling it does not
> solve your problem you can always reinstall it, however it's just a matter
> of time before Norton causes a problem.
> -------
> *Report back, please*
> [When responding to posts, please include the post(s) you are replying to so
> that others may learn and benefit from the issue]
>
> [How to ask a question]
> http://support.microsoft.com/kb/555375
>
> "Ed" <Ed@xxxxxx> wrote in message
> news:093A44F0-77AD-489B-B54C-A382B8C6A86B@xxxxxx

> >i understand that, but I have had norton for years and all these programs
> > have worked. I did not have any problems until I bought a laptop with
> > vista
> > on it.
> >
> > do you think that norton is the issue? Even if the problems did appear
> > until
> > vista? If so I will give it a try and remove Norton/. Just don't want to
> > remove something I paid for id I don't have to?
> >
> > As I said earlier, I did find an update on Microsoft update windows beta
> > 2.
> > but it said that update didn't apply to my system.
> >
> > Thanks
> > Ed
> > "Bob" wrote:
> >

> >> Norton is likely causing your problem.
> >>
> >> Replace Norton with the free AVG http://free.grisoft.com/ or Avast
> >> http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
> >> Windows
> >> Defender. Disabling Norton is not enough. You need to completely
> >> uninstall
> >> it. If it doesn't solve the problem, get rid of Norton anyway. Norton is
> >> known to cause many problems in Vista and they don’t always appear
> >> immediately.
> >> Download and run the Norton Removal Tool.
> >> http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
> >>
> >> It's called "360" because Symantec's goal is complete ownership of your
> >> computer, and with even less communication about what it's trying to do
> >> or
> >> ways to configure it than ever before (which would only interfere with
> >> its
> >> goal.) That, along with Symantec's famous technical support, makes Norton
> >> 360 a disaster that I would only install on Granny's computer if she was
> >> going to disinherit me.
> >>
> >> -------
> >> *Report back, please*
> >> [When responding to posts, please include the post(s) you are replying to
> >> so
> >> that others may learn and benefit from the issue]
> >>
> >> "tomduo" <tomduo@xxxxxx> wrote in message
> >> news:120FAAE2-325D-42F2-8B48-2013950B7EB2@xxxxxx
> >> > Norton Protection Center.
> >> >
> >> > "Bob" wrote:
> >> >
> >> >> What firewall, anti-virus application or security suite is installed?
> >> >> There
> >> >> are some that cause problems which do not appear immediately.
> >> >> -------
> >> >> *Report back, please*
> >> >> [When responding to posts, please include the post(s) you are replying
> >> >> to
> >> >> so
> >> >> that others may learn and benefit from the issue]
> >> >>
> >> >> [How to ask a question]
> >> >> http://support.microsoft.com/kb/555375
> >> >> http://dts-l.net/goodpost.htm
> >> >> http://oakroadsystems.com/genl/unice.htm
> >> >>
> >> >> "Ed" <Ed@xxxxxx> wrote in message
> >> >> news:11806397-DE8D-4E19-B034-D212CC65B1F4@xxxxxx
> >> >> > Several programs I have stop working after a few minutes I get the
> >> >> > following
> >> >> > message "Program_name has stopped working. Windows can check online
> >> >> > for
> >> >> > a
> >> >> > solution to the problem". Two programs I have I get that message as
> >> >> > soon
> >> >> > as
> >> >> > I start the program. I found an available update that addresses this
> >> >> > problem,
> >> >> > but when I try to install the update, I get a message that this
> >> >> > update
> >> >> > does
> >> >> > not apply to my computer.
> >> >> > Suggestions? thanks
> >> >> > Ed
> >> >>
> >> >>
> >>
> >>
>
>
 
#10
A difference in the OS is a huge variable!

"Ed" <Ed@xxxxxx> wrote in message
news:6DAD02E4-106A-4C84-ADFD-1585FA80AD67@xxxxxx

> Well, I don't know what to say. My PC and my laptop all have the exact
> same
> programs running on them. The only variable is the PC has XP Pro and the
> laptop has Vista Ultimate.
>
> The programs that stop working on my laptop work fine on my pc. but thanks
> for the help
>
> Thanks
> Ed
>
> "Bob" wrote:
>

>>
>> Yes, Norton is likely causing your problem. If uninstalling it does not
>> solve your problem you can always reinstall it, however it's just a
>> matter
>> of time before Norton causes a problem.
>> -------
>> *Report back, please*
>> [When responding to posts, please include the post(s) you are replying to
>> so
>> that others may learn and benefit from the issue]
>>
>> [How to ask a question]
>> http://support.microsoft.com/kb/555375
>>
>> "Ed" <Ed@xxxxxx> wrote in message
>> news:093A44F0-77AD-489B-B54C-A382B8C6A86B@xxxxxx

>> >i understand that, but I have had norton for years and all these
>> >programs
>> > have worked. I did not have any problems until I bought a laptop with
>> > vista
>> > on it.
>> >
>> > do you think that norton is the issue? Even if the problems did appear
>> > until
>> > vista? If so I will give it a try and remove Norton/. Just don't want
>> > to
>> > remove something I paid for id I don't have to?
>> >
>> > As I said earlier, I did find an update on Microsoft update windows
>> > beta
>> > 2.
>> > but it said that update didn't apply to my system.
>> >
>> > Thanks
>> > Ed
>> > "Bob" wrote:
>> >
>> >> Norton is likely causing your problem.
>> >>
>> >> Replace Norton with the free AVG http://free.grisoft.com/ or Avast
>> >> http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
>> >> Windows
>> >> Defender. Disabling Norton is not enough. You need to completely
>> >> uninstall
>> >> it. If it doesn't solve the problem, get rid of Norton anyway. Norton
>> >> is
>> >> known to cause many problems in Vista and they don’t always appear
>> >> immediately.
>> >> Download and run the Norton Removal Tool.
>> >> http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
>> >>
>> >> It's called "360" because Symantec's goal is complete ownership of
>> >> your
>> >> computer, and with even less communication about what it's trying to
>> >> do
>> >> or
>> >> ways to configure it than ever before (which would only interfere with
>> >> its
>> >> goal.) That, along with Symantec's famous technical support, makes
>> >> Norton
>> >> 360 a disaster that I would only install on Granny's computer if she
>> >> was
>> >> going to disinherit me.
>> >>
>> >> -------
>> >> *Report back, please*
>> >> [When responding to posts, please include the post(s) you are replying
>> >> to
>> >> so
>> >> that others may learn and benefit from the issue]
>> >>
>> >> "tomduo" <tomduo@xxxxxx> wrote in message
>> >> news:120FAAE2-325D-42F2-8B48-2013950B7EB2@xxxxxx
>> >> > Norton Protection Center.
>> >> >
>> >> > "Bob" wrote:
>> >> >
>> >> >> What firewall, anti-virus application or security suite is
>> >> >> installed?
>> >> >> There
>> >> >> are some that cause problems which do not appear immediately.
>> >> >> -------
>> >> >> *Report back, please*
>> >> >> [When responding to posts, please include the post(s) you are
>> >> >> replying
>> >> >> to
>> >> >> so
>> >> >> that others may learn and benefit from the issue]
>> >> >>
>> >> >> [How to ask a question]
>> >> >> http://support.microsoft.com/kb/555375
>> >> >> http://dts-l.net/goodpost.htm
>> >> >> http://oakroadsystems.com/genl/unice.htm
>> >> >>
>> >> >> "Ed" <Ed@xxxxxx> wrote in message
>> >> >> news:11806397-DE8D-4E19-B034-D212CC65B1F4@xxxxxx
>> >> >> > Several programs I have stop working after a few minutes I get
>> >> >> > the
>> >> >> > following
>> >> >> > message "Program_name has stopped working. Windows can check
>> >> >> > online
>> >> >> > for
>> >> >> > a
>> >> >> > solution to the problem". Two programs I have I get that message
>> >> >> > as
>> >> >> > soon
>> >> >> > as
>> >> >> > I start the program. I found an available update that addresses
>> >> >> > this
>> >> >> > problem,
>> >> >> > but when I try to install the update, I get a message that this
>> >> >> > update
>> >> >> > does
>> >> >> > not apply to my computer.
>> >> >> > Suggestions? thanks
>> >> >> > Ed
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>
 
#11
That is why i specificaly asked about Vista in the original message. I
figured it had to do more with Vista than anything else. Still haven't found
a solution, although I have found lots of people posting messages about
programs not working.


Ed


"Bob" wrote:

>
> A difference in the OS is a huge variable!
>
> "Ed" <Ed@xxxxxx> wrote in message
> news:6DAD02E4-106A-4C84-ADFD-1585FA80AD67@xxxxxx

> > Well, I don't know what to say. My PC and my laptop all have the exact
> > same
> > programs running on them. The only variable is the PC has XP Pro and the
> > laptop has Vista Ultimate.
> >
> > The programs that stop working on my laptop work fine on my pc. but thanks
> > for the help
> >
> > Thanks
> > Ed
> >
> > "Bob" wrote:
> >

> >>
> >> Yes, Norton is likely causing your problem. If uninstalling it does not
> >> solve your problem you can always reinstall it, however it's just a
> >> matter
> >> of time before Norton causes a problem.
> >> -------
> >> *Report back, please*
> >> [When responding to posts, please include the post(s) you are replying to
> >> so
> >> that others may learn and benefit from the issue]
> >>
> >> [How to ask a question]
> >> http://support.microsoft.com/kb/555375
> >>
> >> "Ed" <Ed@xxxxxx> wrote in message
> >> news:093A44F0-77AD-489B-B54C-A382B8C6A86B@xxxxxx
> >> >i understand that, but I have had norton for years and all these
> >> >programs
> >> > have worked. I did not have any problems until I bought a laptop with
> >> > vista
> >> > on it.
> >> >
> >> > do you think that norton is the issue? Even if the problems did appear
> >> > until
> >> > vista? If so I will give it a try and remove Norton/. Just don't want
> >> > to
> >> > remove something I paid for id I don't have to?
> >> >
> >> > As I said earlier, I did find an update on Microsoft update windows
> >> > beta
> >> > 2.
> >> > but it said that update didn't apply to my system.
> >> >
> >> > Thanks
> >> > Ed
> >> > "Bob" wrote:
> >> >
> >> >> Norton is likely causing your problem.
> >> >>
> >> >> Replace Norton with the free AVG http://free.grisoft.com/ or Avast
> >> >> http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
> >> >> Windows
> >> >> Defender. Disabling Norton is not enough. You need to completely
> >> >> uninstall
> >> >> it. If it doesn't solve the problem, get rid of Norton anyway. Norton
> >> >> is
> >> >> known to cause many problems in Vista and they don’t always appear
> >> >> immediately.
> >> >> Download and run the Norton Removal Tool.
> >> >> http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
> >> >>
> >> >> It's called "360" because Symantec's goal is complete ownership of
> >> >> your
> >> >> computer, and with even less communication about what it's trying to
> >> >> do
> >> >> or
> >> >> ways to configure it than ever before (which would only interfere with
> >> >> its
> >> >> goal.) That, along with Symantec's famous technical support, makes
> >> >> Norton
> >> >> 360 a disaster that I would only install on Granny's computer if she
> >> >> was
> >> >> going to disinherit me.
> >> >>
> >> >> -------
> >> >> *Report back, please*
> >> >> [When responding to posts, please include the post(s) you are replying
> >> >> to
> >> >> so
> >> >> that others may learn and benefit from the issue]
> >> >>
> >> >> "tomduo" <tomduo@xxxxxx> wrote in message
> >> >> news:120FAAE2-325D-42F2-8B48-2013950B7EB2@xxxxxx
> >> >> > Norton Protection Center.
> >> >> >
> >> >> > "Bob" wrote:
> >> >> >
> >> >> >> What firewall, anti-virus application or security suite is
> >> >> >> installed?
> >> >> >> There
> >> >> >> are some that cause problems which do not appear immediately.
> >> >> >> -------
> >> >> >> *Report back, please*
> >> >> >> [When responding to posts, please include the post(s) you are
> >> >> >> replying
> >> >> >> to
> >> >> >> so
> >> >> >> that others may learn and benefit from the issue]
> >> >> >>
> >> >> >> [How to ask a question]
> >> >> >> http://support.microsoft.com/kb/555375
> >> >> >> http://dts-l.net/goodpost.htm
> >> >> >> http://oakroadsystems.com/genl/unice.htm
> >> >> >>
> >> >> >> "Ed" <Ed@xxxxxx> wrote in message
> >> >> >> news:11806397-DE8D-4E19-B034-D212CC65B1F4@xxxxxx
> >> >> >> > Several programs I have stop working after a few minutes I get
> >> >> >> > the
> >> >> >> > following
> >> >> >> > message "Program_name has stopped working. Windows can check
> >> >> >> > online
> >> >> >> > for
> >> >> >> > a
> >> >> >> > solution to the problem". Two programs I have I get that message
> >> >> >> > as
> >> >> >> > soon
> >> >> >> > as
> >> >> >> > I start the program. I found an available update that addresses
> >> >> >> > this
> >> >> >> > problem,
> >> >> >> > but when I try to install the update, I get a message that this
> >> >> >> > update
> >> >> >> > does
> >> >> >> > not apply to my computer.
> >> >> >> > Suggestions? thanks
> >> >> >> > Ed
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >>
> >>
>
>
 
#12
For some unknown reason you refuse to try the suggested solution.

Neither have you answered these questions:
What do you learn when viewing "Problem Reports and Solutions"?

What programs are you having a problem with?

One begins to wonder if you are actually seeking a solution or merely
engaging in a bit of mental masturbation.

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

"Ed" <Ed@xxxxxx> wrote in message
news:6DE4161B-3DEB-491F-86BD-A9A08967E400@xxxxxx

> That is why i specificaly asked about Vista in the original message. I
> figured it had to do more with Vista than anything else. Still haven't
> found
> a solution, although I have found lots of people posting messages about
> programs not working.
>
>
> Ed
>
>
> "Bob" wrote:
>

>>
>> A difference in the OS is a huge variable!
>>
>> "Ed" <Ed@xxxxxx> wrote in message
>> news:6DAD02E4-106A-4C84-ADFD-1585FA80AD67@xxxxxx

>> > Well, I don't know what to say. My PC and my laptop all have the exact
>> > same
>> > programs running on them. The only variable is the PC has XP Pro and
>> > the
>> > laptop has Vista Ultimate.
>> >
>> > The programs that stop working on my laptop work fine on my pc. but
>> > thanks
>> > for the help
>> >
>> > Thanks
>> > Ed
>> >
>> > "Bob" wrote:
>> >
>> >>
>> >> Yes, Norton is likely causing your problem. If uninstalling it does
>> >> not
>> >> solve your problem you can always reinstall it, however it's just a
>> >> matter
>> >> of time before Norton causes a problem.
>> >> -------
>> >> *Report back, please*
>> >> [When responding to posts, please include the post(s) you are replying
>> >> to
>> >> so
>> >> that others may learn and benefit from the issue]
>> >>
>> >> [How to ask a question]
>> >> http://support.microsoft.com/kb/555375
>> >>
>> >> "Ed" <Ed@xxxxxx> wrote in message
>> >> news:093A44F0-77AD-489B-B54C-A382B8C6A86B@xxxxxx
>> >> >i understand that, but I have had norton for years and all these
>> >> >programs
>> >> > have worked. I did not have any problems until I bought a laptop
>> >> > with
>> >> > vista
>> >> > on it.
>> >> >
>> >> > do you think that norton is the issue? Even if the problems did
>> >> > appear
>> >> > until
>> >> > vista? If so I will give it a try and remove Norton/. Just don't
>> >> > want
>> >> > to
>> >> > remove something I paid for id I don't have to?
>> >> >
>> >> > As I said earlier, I did find an update on Microsoft update windows
>> >> > beta
>> >> > 2.
>> >> > but it said that update didn't apply to my system.
>> >> >
>> >> > Thanks
>> >> > Ed
>> >> > "Bob" wrote:
>> >> >
>> >> >> Norton is likely causing your problem.
>> >> >>
>> >> >> Replace Norton with the free AVG http://free.grisoft.com/ or Avast
>> >> >> http://www.avast.com/eng/avast_4_home.html, and Windows Firewall
>> >> >> and
>> >> >> Windows
>> >> >> Defender. Disabling Norton is not enough. You need to completely
>> >> >> uninstall
>> >> >> it. If it doesn't solve the problem, get rid of Norton anyway.
>> >> >> Norton
>> >> >> is
>> >> >> known to cause many problems in Vista and they don’t always appear
>> >> >> immediately.
>> >> >> Download and run the Norton Removal Tool.
>> >> >> http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
>> >> >>
>> >> >> It's called "360" because Symantec's goal is complete ownership of
>> >> >> your
>> >> >> computer, and with even less communication about what it's trying
>> >> >> to
>> >> >> do
>> >> >> or
>> >> >> ways to configure it than ever before (which would only interfere
>> >> >> with
>> >> >> its
>> >> >> goal.) That, along with Symantec's famous technical support, makes
>> >> >> Norton
>> >> >> 360 a disaster that I would only install on Granny's computer if
>> >> >> she
>> >> >> was
>> >> >> going to disinherit me.
>> >> >>
>> >> >> -------
>> >> >> *Report back, please*
>> >> >> [When responding to posts, please include the post(s) you are
>> >> >> replying
>> >> >> to
>> >> >> so
>> >> >> that others may learn and benefit from the issue]
>> >> >>
>> >> >> "tomduo" <tomduo@xxxxxx> wrote in message
>> >> >> news:120FAAE2-325D-42F2-8B48-2013950B7EB2@xxxxxx
>> >> >> > Norton Protection Center.
>> >> >> >
>> >> >> > "Bob" wrote:
>> >> >> >
>> >> >> >> What firewall, anti-virus application or security suite is
>> >> >> >> installed?
>> >> >> >> There
>> >> >> >> are some that cause problems which do not appear immediately.
>> >> >> >> -------
>> >> >> >> *Report back, please*
>> >> >> >> [When responding to posts, please include the post(s) you are
>> >> >> >> replying
>> >> >> >> to
>> >> >> >> so
>> >> >> >> that others may learn and benefit from the issue]
>> >> >> >>
>> >> >> >> [How to ask a question]
>> >> >> >> http://support.microsoft.com/kb/555375
>> >> >> >> http://dts-l.net/goodpost.htm
>> >> >> >> http://oakroadsystems.com/genl/unice.htm
>> >> >> >>
>> >> >> >> "Ed" <Ed@xxxxxx> wrote in message
>> >> >> >> news:11806397-DE8D-4E19-B034-D212CC65B1F4@xxxxxx
>> >> >> >> > Several programs I have stop working after a few minutes I get
>> >> >> >> > the
>> >> >> >> > following
>> >> >> >> > message "Program_name has stopped working. Windows can check
>> >> >> >> > online
>> >> >> >> > for
>> >> >> >> > a
>> >> >> >> > solution to the problem". Two programs I have I get that
>> >> >> >> > message
>> >> >> >> > as
>> >> >> >> > soon
>> >> >> >> > as
>> >> >> >> > I start the program. I found an available update that
>> >> >> >> > addresses
>> >> >> >> > this
>> >> >> >> > problem,
>> >> >> >> > but when I try to install the update, I get a message that
>> >> >> >> > this
>> >> >> >> > update
>> >> >> >> > does
>> >> >> >> > not apply to my computer.
>> >> >> >> > Suggestions? thanks
>> >> >> >> > Ed
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>
 
#13
I tried the suggested solution. Your solution was to uninstall Nortom. As I
said in a reply to you, I did just that and as I said in my reply to you, it
did not work.

As for Problems and solutions, I got zero help. windows reports that there
are no solutions for the problems

As for the programs they are

AOL Software; CLCapSvc; CoPilot Routing Software; Download Accelerator;
Internet Explorer; Logitec Desktop messenger;microsoft office; microsift
office outlook; pando; SPCSCM MFC Application; The weather Channel
Interactive Consumer Application Software; Windows; Windows Defender Command;
Windows Explorer; Yahoo Messenger. Some have only 1 or 2 occurrances while
othere will not even load and everything in between. Between all of them
there were 271 problems reported to microsoft, and including thier own
software seems to have no solution.

As for the "mental masturbation", you jumped on the norton bandwagon as the
root cause of all evil. When I said that it did not appear that norton was
the problem, your response was to get rid of it any way, because sooner or
later ir will be a problem. That may or may not be the case, but it is not
the cause of the problem that I am currently experienceing.

That comment was also completely unwarranted.

but thanks anyway
Ed

"Bob" wrote:

> For some unknown reason you refuse to try the suggested solution.
>
> Neither have you answered these questions:
> What do you learn when viewing "Problem Reports and Solutions"?
>
> What programs are you having a problem with?
>
> One begins to wonder if you are actually seeking a solution or merely
> engaging in a bit of mental masturbation.
>
> -------
> *Report back, please*
> [When responding to posts, please include the post(s) you are replying to so
> that others may learn and benefit from the issue]
>
> [How to ask a question]
> http://support.microsoft.com/kb/555375
>
> "Ed" <Ed@xxxxxx> wrote in message
> news:6DE4161B-3DEB-491F-86BD-A9A08967E400@xxxxxx

> > That is why i specificaly asked about Vista in the original message. I
> > figured it had to do more with Vista than anything else. Still haven't
> > found
> > a solution, although I have found lots of people posting messages about
> > programs not working.
> >
> >
> > Ed
> >
> >
> > "Bob" wrote:
> >

> >>
> >> A difference in the OS is a huge variable!
> >>
> >> "Ed" <Ed@xxxxxx> wrote in message
> >> news:6DAD02E4-106A-4C84-ADFD-1585FA80AD67@xxxxxx
> >> > Well, I don't know what to say. My PC and my laptop all have the exact
> >> > same
> >> > programs running on them. The only variable is the PC has XP Pro and
> >> > the
> >> > laptop has Vista Ultimate.
> >> >
> >> > The programs that stop working on my laptop work fine on my pc. but
> >> > thanks
> >> > for the help
> >> >
> >> > Thanks
> >> > Ed
> >> >
> >> > "Bob" wrote:
> >> >
> >> >>
> >> >> Yes, Norton is likely causing your problem. If uninstalling it does
> >> >> not
> >> >> solve your problem you can always reinstall it, however it's just a
> >> >> matter
> >> >> of time before Norton causes a problem.
> >> >> -------
> >> >> *Report back, please*
> >> >> [When responding to posts, please include the post(s) you are replying
> >> >> to
> >> >> so
> >> >> that others may learn and benefit from the issue]
> >> >>
> >> >> [How to ask a question]
> >> >> http://support.microsoft.com/kb/555375
> >> >>
> >> >> "Ed" <Ed@xxxxxx> wrote in message
> >> >> news:093A44F0-77AD-489B-B54C-A382B8C6A86B@xxxxxx
> >> >> >i understand that, but I have had norton for years and all these
> >> >> >programs
> >> >> > have worked. I did not have any problems until I bought a laptop
> >> >> > with
> >> >> > vista
> >> >> > on it.
> >> >> >
> >> >> > do you think that norton is the issue? Even if the problems did
> >> >> > appear
> >> >> > until
> >> >> > vista? If so I will give it a try and remove Norton/. Just don't
> >> >> > want
> >> >> > to
> >> >> > remove something I paid for id I don't have to?
> >> >> >
> >> >> > As I said earlier, I did find an update on Microsoft update windows
> >> >> > beta
> >> >> > 2.
> >> >> > but it said that update didn't apply to my system.
> >> >> >
> >> >> > Thanks
> >> >> > Ed
> >> >> > "Bob" wrote:
> >> >> >
> >> >> >> Norton is likely causing your problem.
> >> >> >>
> >> >> >> Replace Norton with the free AVG http://free.grisoft.com/ or Avast
> >> >> >> http://www.avast.com/eng/avast_4_home.html, and Windows Firewall
> >> >> >> and
> >> >> >> Windows
> >> >> >> Defender. Disabling Norton is not enough. You need to completely
> >> >> >> uninstall
> >> >> >> it. If it doesn't solve the problem, get rid of Norton anyway.
> >> >> >> Norton
> >> >> >> is
> >> >> >> known to cause many problems in Vista and they don’t always appear
> >> >> >> immediately.
> >> >> >> Download and run the Norton Removal Tool.
> >> >> >> http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
> >> >> >>
> >> >> >> It's called "360" because Symantec's goal is complete ownership of
> >> >> >> your
> >> >> >> computer, and with even less communication about what it's trying
> >> >> >> to
> >> >> >> do
> >> >> >> or
> >> >> >> ways to configure it than ever before (which would only interfere
> >> >> >> with
> >> >> >> its
> >> >> >> goal.) That, along with Symantec's famous technical support, makes
> >> >> >> Norton
> >> >> >> 360 a disaster that I would only install on Granny's computer if
> >> >> >> she
> >> >> >> was
> >> >> >> going to disinherit me.
> >> >> >>
> >> >> >> -------
> >> >> >> *Report back, please*
> >> >> >> [When responding to posts, please include the post(s) you are
> >> >> >> replying
> >> >> >> to
> >> >> >> so
> >> >> >> that others may learn and benefit from the issue]
> >> >> >>
> >> >> >> "tomduo" <tomduo@xxxxxx> wrote in message
> >> >> >> news:120FAAE2-325D-42F2-8B48-2013950B7EB2@xxxxxx
> >> >> >> > Norton Protection Center.
> >> >> >> >
> >> >> >> > "Bob" wrote:
> >> >> >> >
> >> >> >> >> What firewall, anti-virus application or security suite is
> >> >> >> >> installed?
> >> >> >> >> There
> >> >> >> >> are some that cause problems which do not appear immediately.
> >> >> >> >> -------
> >> >> >> >> *Report back, please*
> >> >> >> >> [When responding to posts, please include the post(s) you are
> >> >> >> >> replying
> >> >> >> >> to
> >> >> >> >> so
> >> >> >> >> that others may learn and benefit from the issue]
> >> >> >> >>
> >> >> >> >> [How to ask a question]
> >> >> >> >> http://support.microsoft.com/kb/555375
> >> >> >> >> http://dts-l.net/goodpost.htm
> >> >> >> >> http://oakroadsystems.com/genl/unice.htm
> >> >> >> >>
> >> >> >> >> "Ed" <Ed@xxxxxx> wrote in message
> >> >> >> >> news:11806397-DE8D-4E19-B034-D212CC65B1F4@xxxxxx
> >> >> >> >> > Several programs I have stop working after a few minutes I get
> >> >> >> >> > the
> >> >> >> >> > following
> >> >> >> >> > message "Program_name has stopped working. Windows can check
> >> >> >> >> > online
> >> >> >> >> > for
> >> >> >> >> > a
> >> >> >> >> > solution to the problem". Two programs I have I get that
> >> >> >> >> > message
> >> >> >> >> > as
> >> >> >> >> > soon
> >> >> >> >> > as
> >> >> >> >> > I start the program. I found an available update that
> >> >> >> >> > addresses
> >> >> >> >> > this
> >> >> >> >> > problem,
> >> >> >> >> > but when I try to install the update, I get a message that
> >> >> >> >> > this
> >> >> >> >> > update
> >> >> >> >> > does
> >> >> >> >> > not apply to my computer.
> >> >> >> >> > Suggestions? thanks
> >> >> >> >> > Ed
> >> >> >> >>
> >> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >>
> >>
>
>
 
#14
"Ed" <Ed@xxxxxx> wrote in message
news:15798C4F-E5AA-4A78-B812-0E5892D8D512@xxxxxx

>I tried the suggested solution. Your solution was to uninstall Nortom. As I
> said in a reply to you, I did just that and as I said in my reply to you,
> it
> did not work.
***Really? Care to post a link to the message where you said you tried the
suggested solution?

> As for Problems and solutions, I got zero help. windows reports that there
> are no solutions for the problems
***Does it give you specifics of the problems?

>
> As for the programs they are
>
> AOL Software; CLCapSvc; CoPilot Routing Software; Download Accelerator;
> Internet Explorer; Logitec Desktop messenger;microsoft office; microsift
> office outlook; pando; SPCSCM MFC Application; The weather Channel
> Interactive Consumer Application Software; Windows; Windows Defender
> Command;
> Windows Explorer; Yahoo Messenger. Some have only 1 or 2 occurrances while
> othere will not even load and everything in between. Between all of them
> there were 271 problems reported to microsoft, and including thier own
> software seems to have no solution.
***Yahoo Messenger is known to cause some problems in Vista. Try
uninstalling it.

Download Accelerator is another possible cause. What version?

P2P software like Pando is always a suspect.

CLCapSvc is suspect as well.

Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.

Consider this: Whenever a new error condition appears on your computer, it
is almost certain that there was some change to the computer soon before the
problem began.
http://aumha.org/a/parasite.htm
Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://aumha.org/a/parasite.php

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:

http://www.wilderssecurity.com/showthread.php?t=27971

Don't ever do a "default" install of anything. Always choose Custom and see
what else is
being carried along. Don't install any extras you're not sure of.


> As for the "mental masturbation", you jumped on the norton bandwagon as
> the
> root cause of all evil. When I said that it did not appear that norton was
> the problem, your response was to get rid of it any way, because sooner
> or
> later ir will be a problem.
***And it will.


That may or may not be the case, but it is not

> the cause of the problem that I am currently experienceing.
>
> That comment was also completely unwarranted.
>
> but thanks anyway
> Ed
***You're welcome...anyway.