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RE: Live Messenger Presence button is not working

W
#1
My status icons are showing as offline today as well. Maybe its an outage,
but I have no idea where to submit an inquiry on this issue.

"Lucila Kawai" wrote:

> Hi ppl,
>
> I've been using windows live messenger chat on my websites since last year,
> but since last week the buttons show me as offline and I am online. On web
> settings page, the checkbox that allows everyone to see my presence is
> checked.
>
> I didn't find a solution. Could anyone help me please?
>
> Thanks,
>
> Lucila Kawai
 

My Computer

W
#2
Just an update on my part...
It seems to only be affecting users that were already using the service. I
check the box to "Allow anyone on the web to see my presence and send me
messages" and refresh the page only for the checkbox to disappear.

I check the box for a new user that was not using the service and it stays
checked when I refresh the page. I move the coding to my site and it works
for the new user.

Maybe its a session problem with users that were currently connected when
some problem happened?
 

My Computer

L

Lucila Kawai

#3
Hi Will,

I created a new account, checked the checkbox, refreshed the page and it not
worked.

On the settings page, if I check the checkbox, save it, create html, and
then click on the link above the page which says to active the messenger
status, the checkbox is unchecked!

I tried it using IE and firefox. Do you know what else can I do?

Thanks.
"Will" wrote:

> Just an update on my part...
> It seems to only be affecting users that were already using the service. I
> check the box to "Allow anyone on the web to see my presence and send me
> messages" and refresh the page only for the checkbox to disappear.
>
> I check the box for a new user that was not using the service and it stays
> checked when I refresh the page. I move the coding to my site and it works
> for the new user.
>
> Maybe its a session problem with users that were currently connected when
> some problem happened?
 

My Computer

W
#4
I wish I could help more but I do not think the problems is yours. It is
most likely a problem on Microsoft's Live service.

I am removing the links from my website for a time. I will replace them in
a few hours to see if this changes the problem.

I will continue to try different things and update if I find a solution. :)
 

My Computer

K

Kalle

#5
I have the same problem. What should I do?
--
--------------



"Will" wrote:

> I wish I could help more but I do not think the problems is yours. It is
> most likely a problem on Microsoft's Live service.
>
> I am removing the links from my website for a time. I will replace them in
> a few hours to see if this changes the problem.
>
> I will continue to try different things and update if I find a solution. :)
 

My Computer

W
#6
Seems waiting it out was the only thing we could do.

Microsoft seems to have fixed the problem now. At least all of my users are
working again. *shrugs*
 

My Computer

L

Lucila Kawai

#7
Thanks Will for your feedback!

"Will" wrote:

> Seems waiting it out was the only thing we could do.
>
> Microsoft seems to have fixed the problem now. At least all of my users are
> working again. *shrugs*
 

My Computer

J

Jonathan Kay [MVP]

#8
Hi,

Just to add, what you were describing has happened before (maybe 6-8 months ago).

....and fixed itself just the same.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2010 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Lucila Kawai" <Lucila Kawai@newsgroup> wrote in message
news:95BBE649-C220-4B86-83BB-DC5418B62B40@newsgroup

> Thanks Will for your feedback!
>
> "Will" wrote:
>

>> Seems waiting it out was the only thing we could do.
>>
>> Microsoft seems to have fixed the problem now. At least all of my users are
>> working again. *shrugs*
 

My Computer

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