Re: Microsoft Responds to the Evolution of Online Communities

K

Karl E. Peterson

Bo Berglund wrote:

> Karl E. Peterson <[email protected]> wrote:
>

>>> For the user experience forums are slow, hard to navigate, give no
>>> overview and cannot be handled off-line. They are a waste of time.
>>
>> Yes, and your point is? :-|
>
> My point is that the newsgroups serve as a quick and very easy to
> navigate means to ask technical questions and get replies back.
> In a newsgroup it is also very easy to read ongoing threads to follow
> discussions and learn new things.
> With news you can download a lot of messages and then scan hrough them
> very quickly.
>
> Contrast this with the extremely slow and cumbersome way to use the
> web based forums which have next to no way to see threads and jump
> quickly between them and also no simple way to download the contents
> for off-line reading.
>
> So it makes me very sad that Microsoft is abandoning (closing down)
> the newsgroups in favour of the web forums. :-(
>
> Obviously I am not looking for visual "experience" or such, I am
> simply looking for the facts and answers in as quick a way as
> possible.
<AOL> to all of that. It's an *abysmal* decision which, given the
company's track record, was probably to be expected. Microsoft was
already in strong contention for the MOST ANTI-CUSTOMER company on the
planet. This move just serves to further solidify their lead.

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Mark Rae [MVP]

"Karl E. Peterson" <[email protected]> wrote in message
news:[email protected]

>> So it makes me very sad that Microsoft is abandoning (closing down)
>> the newsgroups in favour of the web forums. :-(

> <AOL> to all of that. It's an *abysmal* decision which, given the
> company's track record, was probably to be expected. Microsoft was
> already in strong contention for the MOST ANTI-CUSTOMER company on the
> planet. This move just serves to further solidify their lead.
Hear! Hear!


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Mark Rae
ASP.NET MVP
http://www.markrae.net
 

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