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Re: Unable to send or receive messages for the Hotmail (*****) acc

P

pseudo

#1
I have the exact same issue..
1. Version 2008, (Build 12.0.1365)
2. Just added this account and is on initial sync. hasnt been able to
download anything at all.
3. This happens on clicking "download" on the page that reads "WLM needs to
download the folders before you can read the messages in this account. To
download the folders, click download"
4. Cable. WLM for another Live ID account on the same vista ultimate box
works just fine, this is only with my account
5. see above, works for another account so it shouldnt be a firewall or
proxy issue.

"Highspar" wrote:

> Couple questions:
> 1) what version of wlm do you have?
> 2) did you just add this account, and this is on initial sync, or this error
> just started happening
> 3) are you attempting to send an email, or are you just checking for new
> mail?
> 4) what kind of connection are you using to connect to the net? (cable, dsl,
> dialup)
> 5) do you have any firewalls on this machine or do you connect via a proxy?
>
> that info should give me a bit more to go on.
>
> "Amu" <Amu @discussions.microsoft.com> wrote in message
> news:A961942D-D6AF-48F6-AEFD-D44E5B769EEE@xxxxxx

> > Unable to send or receive messages for the Hotmail (*****) account. To
> > send
> > and receive messages in your Hotmail account, go to
> > http://hotmail.live.com
> > on the Web, or try again later. To get help from Windows Live Customer
> > Support, go to http://support.live.com and click Windows Live Mail in the
> > list of services.
> >
> > Server Error: 500
> > Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
> > Windows Live Mail Error ID: 0x801941F4
>
>
 

My Computer

N

N. Miller

#2
On Thu, 15 Nov 2007 01:46:00 -0800, pseudo wrote:

> "Highspar" wrote:

>> "Amu" <Amu @discussions.microsoft.com> wrote in message
>> news:A961942D-D6AF-48F6-AEFD-D44E5B769EEE@xxxxxx

>>> Unable to send or receive messages for the Hotmail (*****) account. To
>>> send
>>> and receive messages in your Hotmail account, go to
>>> http://hotmail.live.com
>>> on the Web, or try again later. To get help from Windows Live Customer
>>> Support, go to http://support.live.com and click Windows Live Mail in the
>>> list of services.
>>>
>>> Server Error: 500
>>> Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
>>> Windows Live Mail Error ID: 0x801941F4

>> Couple questions:
>> 1) what version of wlm do you have?
>> 2) did you just add this account, and this is on initial sync, or this error
>> just started happening
>> 3) are you attempting to send an email, or are you just checking for new
>> mail?
>> 4) what kind of connection are you using to connect to the net? (cable, dsl,
>> dialup)
>> 5) do you have any firewalls on this machine or do you connect via a proxy?
>>
>> that info should give me a bit more to go on.

> I have the exact same issue..
> 1. Version 2008, (Build 12.0.1365)
One version old; should be 12.0.1606.

http://get.live.com/wlmail/overview

When you run the installer, uncheck everything that you don't want
installed. It *is* possible to only install Windows Live Mail; I have done
it. That would include unchecking stuff on the first menu that pops up.

> 2. Just added this account and is on initial sync. hasnt been able to
> download anything at all.
> 3. This happens on clicking "download" on the page that reads "WLM needs to
> download the folders before you can read the messages in this account. To
> download the folders, click download"
> 4. Cable. WLM for another Live ID account on the same vista ultimate box
> works just fine, this is only with my account
> 5. see above, works for another account so it shouldnt be a firewall or
> proxy issue.
All of the other issues should be resolved by installing the latest version.
If WLM 12.0.1365 is working fine, otherwise, you can just install the latest
version over it. I did it that way.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
 

My Computer

C

Chris

#3
Same issues here. Bang up to date install (downloaded today). First attempt
to download folders for newly created account - same error message.

Chris
 

My Computer

M

Mark M Morse

#4
Hi Chris:

You wrote that you see the same error message as the original poster. That
is server error 500 (from September).

I have server error 5102, but it only occurs with one out of my five Windows
Live Hotmail accounts. Other accounts are working.

Last month, Justin from Microsoft posted (in part):

"For all of you guys seeing the 5102 server error ... We have found
a couple of issues on our servers that may be causing this. We
have a team of people engaged and actively investigating ...
this is a problem on our end (from the best we can tell)."

Subsequently, some weeks since passed where WLMb and all of my hotmail
accounts worked okay, but this server error is back bigtime. The problem
returned about one week ago, and, except for a single, 20-minute interval on
, I've been unable to send or receive e-mail messages with my default
account.

I'm curious to know more about your situation. Will you please post the
server error number you see? Also, does your issue involve a Windows Live
Hotmail account? If so, then is it your default account in WLMb? Do you
know approximately how much storage space this account currently uses on
Microsoft's server(s)?

I'm trying to look for a correlation between these various server-error
flavours and the size (and default-account status) of the hotmail accounts
involved.

By the way, some people can resolve this issue by removing and adding the
problematic account. You could try that; it does not help me.

~ MarkBot




Chris wrote:

>
> Same issues here. Bang up to date install (downloaded today). First
> attempt
> to download folders for newly created account - same error message.
 

My Computer

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