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Removing Pre-Loaded Trial Software

S

Slider638

#1
When I bought this computer it had Trial Versions of several Microsoft
programs. One was MS Office 2007. I've tried to remove this and some of the
other programs, and I get the "error code 2755", and cannot remove them. Some
are sizeable and I would like to recover the space. Any ideas would be
appreciated.
 

My Computer

#2
Try it in Safe Mode.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

"Slider638" <Slider638@xxxxxx> wrote in message
news:FC4F285D-5CF9-4436-B6BF-433189D70E80@xxxxxx

> When I bought this computer it had Trial Versions of several Microsoft
> programs. One was MS Office 2007. I've tried to remove this and some of
> the
> other programs, and I get the "error code 2755", and cannot remove them.
> Some
> are sizeable and I would like to recover the space. Any ideas would be
> appreciated.
>
>
 

My Computer

M

MyronH

#3
"Slider638" wrote:

> When I bought this computer it had Trial Versions of several Microsoft
> programs. One was MS Office 2007. I've tried to remove this and some of the
> other programs, and I get the "error code 2755", and cannot remove them. Some
> are sizeable and I would like to recover the space. Any ideas would be
> appreciated.
>
>
Give this a try. Only took a few seconds on my system and dumped a whole
lot of stuff. If I remember correctly, it also gave me the option to add or
subtract whether I wanted to remove the items it found before exectution.

http://www.pcdecrapifier.com/home

Regards,


--
Myron
 

My Computer

#4
http://support.microsoft.com/kb/928218/en-us

"Slider638" <Slider638@xxxxxx> wrote in message
news:FC4F285D-5CF9-4436-B6BF-433189D70E80@xxxxxx

> When I bought this computer it had Trial Versions of several Microsoft
> programs. One was MS Office 2007. I've tried to remove this and some of
> the
> other programs, and I get the "error code 2755", and cannot remove them.
> Some
> are sizeable and I would like to recover the space. Any ideas would be
> appreciated.
>
>
 

My Computer

J

Juan Perez

#5
Hi:

This maybe you al ready know this:

List of error codes and error messages for Windows Installer processes
http://support.microsoft.com/?scid=kb;en-us;229683&x=9&y=11

You receive an "Internal Error 2755" or an "Exception code: C0000005
ACCESS_VIOLATION" error message when you install Office 2000 or view the
Setup log file for an earlier installation of Office

http://support.microsoft.com/?scid=kb;en-us;220780&x=10&y=12

You receive an "Internal Error 2755" error message when you try to install
Office 2000 from a remote Windows Terminal Server client
http://support.microsoft.com/?scid=kb;en-us;254841&x=14&y=14


Let us know the full description of the error code 2755, please.


Maybe


--
Un saludo
Juan Perez


"Slider638" <Slider638@xxxxxx> wrote in message
news:FC4F285D-5CF9-4436-B6BF-433189D70E80@xxxxxx

> When I bought this computer it had Trial Versions of several Microsoft
> programs. One was MS Office 2007. I've tried to remove this and some of
> the
> other programs, and I get the "error code 2755", and cannot remove them.
> Some
> are sizeable and I would like to recover the space. Any ideas would be
> appreciated.
>
>
 

My Computer

S

Slider638

#6
Windows uninstaller doesn't run in Safe Mode.
Thanx for the try!

"Bob" wrote:

>
> Try it in Safe Mode.
> -------
> *Report back, please*
> [When responding to posts, please include the post(s) you are replying to so
> that others may learn and benefit from the issue]
>
> [How to ask a question]
> http://support.microsoft.com/kb/555375
>
> "Slider638" <Slider638@xxxxxx> wrote in message
> news:FC4F285D-5CF9-4436-B6BF-433189D70E80@xxxxxx

> > When I bought this computer it had Trial Versions of several Microsoft
> > programs. One was MS Office 2007. I've tried to remove this and some of
> > the
> > other programs, and I get the "error code 2755", and cannot remove them.
> > Some
> > are sizeable and I would like to recover the space. Any ideas would be
> > appreciated.
> >
> >
>
>
 

My Computer

S

Slider638

#7
Before I go through this removal, I'm running MS Office 2003 Professional.
Will this be affected?
Also, I've checked to be notified when someone responds, which MS does and
sends a link. When I try to go there, it doesn't take me anywhere. Any
suggestions?? Obviously I'm new to The Communities Discussions.

slider638@xxxxxx

"DL" wrote:

> http://support.microsoft.com/kb/928218/en-us
>
> "Slider638" <Slider638@xxxxxx> wrote in message
> news:FC4F285D-5CF9-4436-B6BF-433189D70E80@xxxxxx

> > When I bought this computer it had Trial Versions of several Microsoft
> > programs. One was MS Office 2007. I've tried to remove this and some of
> > the
> > other programs, and I get the "error code 2755", and cannot remove them.
> > Some
> > are sizeable and I would like to recover the space. Any ideas would be
> > appreciated.
> >
> >
>
>
>
 

My Computer

S

Slider638

#8
I'm trying to uninstall:
"Activation Assistant for the 2007 Microsoft Office Suite" which was on the
machine when I purchased it. My OS is Vista Home Premium. When I try to
uninstall through control panel, the full error msg is:
"The installer has encountered an unexpected error installing this package.
This may indicate a problem with this package. The error code is 2755."

I have installed MS Office Professional 2003, and since the 2007 was a trial
offer I don't want to change.

"Juan Perez" wrote:

> Hi:
>
> This maybe you al ready know this:
>
> List of error codes and error messages for Windows Installer processes
> http://support.microsoft.com/?scid=kb;en-us;229683&x=9&y=11
>
> You receive an "Internal Error 2755" or an "Exception code: C0000005
> ACCESS_VIOLATION" error message when you install Office 2000 or view the
> Setup log file for an earlier installation of Office
>
> http://support.microsoft.com/?scid=kb;en-us;220780&x=10&y=12
>
> You receive an "Internal Error 2755" error message when you try to install
> Office 2000 from a remote Windows Terminal Server client
> http://support.microsoft.com/?scid=kb;en-us;254841&x=14&y=14
>
>
> Let us know the full description of the error code 2755, please.
>
>
> Maybe
>
>
> --
> Un saludo
> Juan Perez
>
>
> "Slider638" <Slider638@xxxxxx> wrote in message
> news:FC4F285D-5CF9-4436-B6BF-433189D70E80@xxxxxx

> > When I bought this computer it had Trial Versions of several Microsoft
> > programs. One was MS Office 2007. I've tried to remove this and some of
> > the
> > other programs, and I get the "error code 2755", and cannot remove them.
> > Some
> > are sizeable and I would like to recover the space. Any ideas would be
> > appreciated.
> >
> >
>
>
>
 

My Computer

M

Mick Murphy

#9
You should have uninstalled ALL of Office 2007 Trial, before installing
Office 2003!
I am surprised 2003 even installed correctly, doing it the way you did.

And you don't say what email program you are using .
--
Mick Murphy - Qld - Australia


"Slider638" wrote:

> Before I go through this removal, I'm running MS Office 2003 Professional.
> Will this be affected?
> Also, I've checked to be notified when someone responds, which MS does and
> sends a link. When I try to go there, it doesn't take me anywhere. Any
> suggestions?? Obviously I'm new to The Communities Discussions.
>
> slider638@xxxxxx
>
> "DL" wrote:
>

> > http://support.microsoft.com/kb/928218/en-us
> >
> > "Slider638" <Slider638@xxxxxx> wrote in message
> > news:FC4F285D-5CF9-4436-B6BF-433189D70E80@xxxxxx

> > > When I bought this computer it had Trial Versions of several Microsoft
> > > programs. One was MS Office 2007. I've tried to remove this and some of
> > > the
> > > other programs, and I get the "error code 2755", and cannot remove them.
> > > Some
> > > are sizeable and I would like to recover the space. Any ideas would be
> > > appreciated.
> > >
> > >
> >
> >
> >
 

My Computer

#10
Safe Mode gives you access to the control panel and the 'remove programs'
option.

"Slider638" <Slider638@xxxxxx> wrote in message
news:B950A8ED-AD4E-4F93-8E6E-FEBF358A2282@xxxxxx

> Windows uninstaller doesn't run in Safe Mode.
> Thanx for the try!
>
> "Bob" wrote:
>

>>
>> Try it in Safe Mode.
>> -------
>> *Report back, please*
>> [When responding to posts, please include the post(s) you are replying to
>> so
>> that others may learn and benefit from the issue]
>>
>> [How to ask a question]
>> http://support.microsoft.com/kb/555375
>>
>> "Slider638" <Slider638@xxxxxx> wrote in message
>> news:FC4F285D-5CF9-4436-B6BF-433189D70E80@xxxxxx

>> > When I bought this computer it had Trial Versions of several Microsoft
>> > programs. One was MS Office 2007. I've tried to remove this and some of
>> > the
>> > other programs, and I get the "error code 2755", and cannot remove
>> > them.
>> > Some
>> > are sizeable and I would like to recover the space. Any ideas would be
>> > appreciated.
>> >
>> >
>>
>>
 

My Computer

S

Slider638

#11
The machine never allowed me to uninstall the 2007. That's the problem. I'm
running Vista Home Premium, with Windows Mail. I did try to remove 2007
before installing 2003. The pre-installed 2007 was a trial version. I own
2003.

Thanx!


"Mick Murphy" wrote:

> You should have uninstalled ALL of Office 2007 Trial, before installing
> Office 2003!
> I am surprised 2003 even installed correctly, doing it the way you did.
>
> And you don't say what email program you are using .
> --
> Mick Murphy - Qld - Australia
>
>
> "Slider638" wrote:
>

> > Before I go through this removal, I'm running MS Office 2003 Professional.
> > Will this be affected?
> > Also, I've checked to be notified when someone responds, which MS does and
> > sends a link. When I try to go there, it doesn't take me anywhere. Any
> > suggestions?? Obviously I'm new to The Communities Discussions.
> >
> > slider638@xxxxxx
> >
> > "DL" wrote:
> >

> > > http://support.microsoft.com/kb/928218/en-us
> > >
> > > "Slider638" <Slider638@xxxxxx> wrote in message
> > > news:FC4F285D-5CF9-4436-B6BF-433189D70E80@xxxxxx
> > > > When I bought this computer it had Trial Versions of several Microsoft
> > > > programs. One was MS Office 2007. I've tried to remove this and some of
> > > > the
> > > > other programs, and I get the "error code 2755", and cannot remove them.
> > > > Some
> > > > are sizeable and I would like to recover the space. Any ideas would be
> > > > appreciated.
> > > >
> > > >
> > >
> > >
> > >
 

My Computer

S

Slider638

#12
Not in Vista Home Premium unless I'm doing something wrong.

"Bob" wrote:

>
> Safe Mode gives you access to the control panel and the 'remove programs'
> option.
>
> "Slider638" <Slider638@xxxxxx> wrote in message
> news:B950A8ED-AD4E-4F93-8E6E-FEBF358A2282@xxxxxx

> > Windows uninstaller doesn't run in Safe Mode.
> > Thanx for the try!
> >
> > "Bob" wrote:
> >

> >>
> >> Try it in Safe Mode.
> >> -------
> >> *Report back, please*
> >> [When responding to posts, please include the post(s) you are replying to
> >> so
> >> that others may learn and benefit from the issue]
> >>
> >> [How to ask a question]
> >> http://support.microsoft.com/kb/555375
> >>
> >> "Slider638" <Slider638@xxxxxx> wrote in message
> >> news:FC4F285D-5CF9-4436-B6BF-433189D70E80@xxxxxx
> >> > When I bought this computer it had Trial Versions of several Microsoft
> >> > programs. One was MS Office 2007. I've tried to remove this and some of
> >> > the
> >> > other programs, and I get the "error code 2755", and cannot remove
> >> > them.
> >> > Some
> >> > are sizeable and I would like to recover the space. Any ideas would be
> >> > appreciated.
> >> >
> >> >
> >>
> >>
>
>
 

My Computer

#13
I assure you the control panel should be there. See the links below.

I suggest you run sfc /scannow.

Windows Help and How-to
http://www.windowshelp.microsoft.co...b992aa5c-61cf-4ad5-a3a1-f4def9976cba1033.mspx

Beginners Guides: Safe Mode in Windows Vista For Crash Recovery
http://www.beginnerspc.com/articles.cfm?articleid=2246&page=3



"Slider638" <Slider638@xxxxxx> wrote in message
news:6F6EFDF3-E111-4E5F-9E78-74EA63E9C9B4@xxxxxx

> Not in Vista Home Premium unless I'm doing something wrong.
>
> "Bob" wrote:
>

>>
>> Safe Mode gives you access to the control panel and the 'remove programs'
>> option.
>>
>> "Slider638" <Slider638@xxxxxx> wrote in message
>> news:B950A8ED-AD4E-4F93-8E6E-FEBF358A2282@xxxxxx

>> > Windows uninstaller doesn't run in Safe Mode.
>> > Thanx for the try!
>> >
>> > "Bob" wrote:
>> >
>> >>
>> >> Try it in Safe Mode.
>> >> -------
>> >> *Report back, please*
>> >> [When responding to posts, please include the post(s) you are replying
>> >> to
>> >> so
>> >> that others may learn and benefit from the issue]
>> >>
>> >> [How to ask a question]
>> >> http://support.microsoft.com/kb/555375
>> >>
>> >> "Slider638" <Slider638@xxxxxx> wrote in message
>> >> news:FC4F285D-5CF9-4436-B6BF-433189D70E80@xxxxxx
>> >> > When I bought this computer it had Trial Versions of several
>> >> > Microsoft
>> >> > programs. One was MS Office 2007. I've tried to remove this and some
>> >> > of
>> >> > the
>> >> > other programs, and I get the "error code 2755", and cannot remove
>> >> > them.
>> >> > Some
>> >> > are sizeable and I would like to recover the space. Any ideas would
>> >> > be
>> >> > appreciated.
>> >> >
>> >> >
>> >>
>> >>
>>
>>
 

My Computer

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