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Reproducable Explorer crash

A

Aus in HK

#1
Hi,
I see many people are suffering Explorer crashes in Vista, well I am too.
Machine is brand new, top shelf with a brand new clean install of Vista
Ultimate.

Crash scenario:
- 2 explorer windows open, large icon view
- Select and copy multiple files from one explorer window, (ctrl+C)
- Paste files into other explorer window (ctrl+V)
- as icon thumbnails are being drawn explorer crashes...

Now, after some checking, the problem is only occurring when copying *.dds
files. The thumbnails being drawn are from an extension by nVidia (part of
their DDS tools). But my question is, why would explorer crash? I thought it
would be more robust than that... is there a stability patch on it's way?
 

My Computer

Z

zachd [MSFT]

#2
What is the fault bucket data:
http://zachd.com/pss/pss.html#bucket
? The bucket number is the key.

Generally, when you load any code, you have to trust that it works right.
The shell goes to lengths to protect against this type of thing, but at some
point there will pretty much always be something an application can do to
bring it all crashing down.

If it really is only happening for DDS thumbnail extraction, it sounds like
you may have already figured out the culprit and probably want to check with
nVidia about this. But the fault information would probably be illuminative
either way.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Aus in HK" <Aus in HK@discussions.microsoft.com> wrote in message
news:ED218884-50C4-4D8D-9193-DCA66532E448@microsoft.com...
> Hi,
> I see many people are suffering Explorer crashes in Vista, well I am too.
> Machine is brand new, top shelf with a brand new clean install of Vista
> Ultimate.
>
> Crash scenario:
> - 2 explorer windows open, large icon view
> - Select and copy multiple files from one explorer window, (ctrl+C)
> - Paste files into other explorer window (ctrl+V)
> - as icon thumbnails are being drawn explorer crashes...
>
> Now, after some checking, the problem is only occurring when copying *.dds
> files. The thumbnails being drawn are from an extension by nVidia (part of
> their DDS tools). But my question is, why would explorer crash? I thought
> it
> would be more robust than that... is there a stability patch on it's way?
 

My Computer

J

Joe Guidera

#3
Sounds like nVidia has installed a shell handler and that's what's causing
Explorer to crash.

Joe

"Aus in HK" <Aus in HK@discussions.microsoft.com> wrote in message
news:ED218884-50C4-4D8D-9193-DCA66532E448@microsoft.com...
> Hi,
> I see many people are suffering Explorer crashes in Vista, well I am too.
> Machine is brand new, top shelf with a brand new clean install of Vista
> Ultimate.
>
> Crash scenario:
> - 2 explorer windows open, large icon view
> - Select and copy multiple files from one explorer window, (ctrl+C)
> - Paste files into other explorer window (ctrl+V)
> - as icon thumbnails are being drawn explorer crashes...
>
> Now, after some checking, the problem is only occurring when copying *.dds
> files. The thumbnails being drawn are from an extension by nVidia (part of
> their DDS tools). But my question is, why would explorer crash? I thought
> it
> would be more robust than that... is there a stability patch on it's way?
 

My Computer

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