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Solved Security Tab Missing from External Drive's Properties

Messages
4
Location
Hell on Earth
#1
Something utterly strange and annoying has happened to my external 2TB hard drive. All of a sudden, I can see the drive in 'My Computer' but have no permissions to access it in Explorer.

Additionally, when i try to right-click and take ownership, that's not an option. And when i do open the properties for the drive, there is no Security tab where I can change owners/permissions.

The odd thing about it -- as if that weren't enough -- is that I can still access (view) the files on that drive if I do it through an application (like VLC) that has already a 'recently played' list, etc.

I have also run chkdsk and it reports no errors.

HELP, PLEASE!
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv6000 (RP297UA#ABA)
    CPU
    x86 Family 6 Model 14 Stepping 12 GenuineIntel ~1600 Mhz
    Memory
    2 GB

Lottiemansion

Vista Guru
Gold Member
Messages
1,948
Location
Sheffield
#2

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
Messages
4
Location
Hell on Earth
#3
Thanks for the advice. I did as you suggested to no avail. No malware found. I also removed the drive via device manager and restarted the computer. Vista quickly re-installed the device.

For all I can tell, any application that already references a specific path on that drive can still access it ... but I cannot. Access Denied.

I even tried to create a new Admin acct on the system, but that did not change anything either.

Another strange thing is that it works on my Powerbook (G4)! I just installed the NTFS extension that came with the drive and can access all of the files easily.

The other thing i tried was posted here: in this forum. it made it through most of the files then said "The data area passed to a system call is too small."

Any other advice would be very helpful. Again, thanks for your time.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv6000 (RP297UA#ABA)
    CPU
    x86 Family 6 Model 14 Stepping 12 GenuineIntel ~1600 Mhz
    Memory
    2 GB

Lottiemansion

Vista Guru
Gold Member
Messages
1,948
Location
Sheffield
#4

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
Messages
4
Location
Hell on Earth
#5
Yes the drive has always been used with my computer. This just started happening. I will check out the driver link you gave... But I'm pretty sure my bios is up to date. Will let you know.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv6000 (RP297UA#ABA)
    CPU
    x86 Family 6 Model 14 Stepping 12 GenuineIntel ~1600 Mhz
    Memory
    2 GB

derekimo

Staff member
Messages
784
Location
Shasta County
#6

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Intel I5-2500K @3.3GHz
    Motherboard
    Asrock P67 Extreme4
    Memory
    16GB G.Skill Ripjaws X (4x4GB)
    Graphics Card(s)
    EVGA GeForce 750 Ti SC 2GB
    Sound Card
    ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
    Monitor(s) Displays
    auria eq2367
    Screen Resolution
    1920 x 1080
    Hard Drives
    250GB Samsung 850 EVO SSD
    1TB WD Blue
    1TB Hitachi
    PSU
    SeaSonic X 650W 80 Plus Gold
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H60, Three 140mm case fans
    Mouse
    Logitech Wireless Mouse M310
    Keyboard
    Logitech Wireless Keyboard K520
    Internet Speed
    Wave Broadband ~ 100 down 5 Up
    Other Info
    Laptop specs: HP g7-1365dx /
    CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
    RAM: Crucial 8Gb (2x4Gb) /
    SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
    GFX: AMD Radeon HD 6520G /
    OS: Windows 10 Pro x64
Messages
4
Location
Hell on Earth
#7
Thank you all for your advice. Last night I had a eureka moment -- or rather a fresh mind -- when I tried the icacls command again -- this time only hitting the top level directories of the drive and granted full permissions to 'everyone'. The drive immediately started behaving like it should.

It looks like a previous alteration on the permissions was cut short with an error and the mixed bag of conflicting permissions caused Vista to go with the more restrictive of them all.

Again, thank you!
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv6000 (RP297UA#ABA)
    CPU
    x86 Family 6 Model 14 Stepping 12 GenuineIntel ~1600 Mhz
    Memory
    2 GB

derekimo

Staff member
Messages
784
Location
Shasta County
#8
Thank you all for your advice. Last night I had a eureka moment -- or rather a fresh mind -- when I tried the icacls command again -- this time only hitting the top level directories of the drive and granted full permissions to 'everyone'. The drive immediately started behaving like it should.

It looks like a previous alteration on the permissions was cut short with an error and the mixed bag of conflicting permissions caused Vista to go with the more restrictive of them all.

Again, thank you!
Glad to hear you got it sorted out, Thanks for posting back!
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Intel I5-2500K @3.3GHz
    Motherboard
    Asrock P67 Extreme4
    Memory
    16GB G.Skill Ripjaws X (4x4GB)
    Graphics Card(s)
    EVGA GeForce 750 Ti SC 2GB
    Sound Card
    ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
    Monitor(s) Displays
    auria eq2367
    Screen Resolution
    1920 x 1080
    Hard Drives
    250GB Samsung 850 EVO SSD
    1TB WD Blue
    1TB Hitachi
    PSU
    SeaSonic X 650W 80 Plus Gold
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H60, Three 140mm case fans
    Mouse
    Logitech Wireless Mouse M310
    Keyboard
    Logitech Wireless Keyboard K520
    Internet Speed
    Wave Broadband ~ 100 down 5 Up
    Other Info
    Laptop specs: HP g7-1365dx /
    CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
    RAM: Crucial 8Gb (2x4Gb) /
    SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
    GFX: AMD Radeon HD 6520G /
    OS: Windows 10 Pro x64

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