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ServiceHang

william gunkel

Preacher Man
Member
Messages
158
Location
Ava, MO
#1
In my Problem and Solutions report I keep getting this ServiceHang repot (Snapshot enclosed). I deleted 67 of them and it seems I get one or two a day. It does not effect the performance of my computer however it is like a bug you want to get rid of. I think it's something to do with the HP digital program but not for sure. The service name is hpqddsvc with Bucket ID: 203106892 if that helps.
 

Attachments

My Computer

System One

  • Manufacturer/Model
    H P Pavilion s3120n
    CPU
    AMD Athlon 64X2 Dual Core Processor 4200+ 2.20GHz
    Motherboard
    M2Nc51-AR
    Memory
    Ram 2.0 GB
    Graphics Card(s)
    NVIDIA GeForce 6150 LE Graphis
    Sound Card
    Realtex
    Monitor(s) Displays
    ViewSonic VX2035WM
    Screen Resolution
    1680X1050 pixels
    Hard Drives
    320GB 7200RPM Serial ATA
    PSU
    AC Bel Model#PC6012
    Cooling
    fan
    Mouse
    PS2
    Keyboard
    PS2
    Internet Speed
    10 down 1 up
    Other Info
    Computer has had the motherboard, power pak and tv tuner replaced. Using HP Deskjet F440 Printer, and IE9.

usasma

Old and cranky
Vista Guru
Messages
1,364
Location
Southeastern CT, USA
#2
This is most likely your HP Digital Imaging software.
Uninstall all the stuff related to your HP Printer from Control Panel...Programs...Uninstall a program.

Test to see if the error has gone away.

If you still want the HP stuff, go to the HP support website ( HP United States - Computers, Laptops, Servers, Printers and more ) and download a fresh copy to install.
 

My Computer

Ardneh

Vista Guru
Messages
618
#3
william gunkel:

Another suggested fix for this is to click on the Start orb and type

msconfig, then at the top of the left pane click on msconfig.


In the Startup tab uncheck anything HP. Click Apply and OK.

Restart your computer and see if things are fixed.


Ardneh
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Compaq/SR5130NX
    CPU
    AMD AthlonTM 64x2 3800+
    Memory
    4 GB
    Graphics Card(s)
    NVIDIA GeForce 6150 SE

william gunkel

Preacher Man
Member
Messages
158
Location
Ava, MO
#4
william gunkel:

Another suggested fix for this is to click on the Start orb and type

msconfig, then at the top of the left pane click on msconfig.


In the Startup tab uncheck anything HP. Click Apply and OK.

Restart your computer and see if things are fixed.


Ardneh
Thanks Ardneh, I followes the instructions but still getting the service hang reportr on start up. Copy enclosed. I might try the remove program but I don't want to lose my printer. I have 13 HP programs but I will check to see which ones I can remove.

Description
Service HP CUE DeviceDiscovery Service hung on starting.
Problem signature
Problem Event Name: ServiceHang
Service Name: hpqddsvc
Image Name: hpqddsvc.dll
Image Version: 110.0.180.0
Service Type: 20
Start Type: 2
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Extra information about the problem
Bucket ID: 203106892
 

My Computer

System One

  • Manufacturer/Model
    H P Pavilion s3120n
    CPU
    AMD Athlon 64X2 Dual Core Processor 4200+ 2.20GHz
    Motherboard
    M2Nc51-AR
    Memory
    Ram 2.0 GB
    Graphics Card(s)
    NVIDIA GeForce 6150 LE Graphis
    Sound Card
    Realtex
    Monitor(s) Displays
    ViewSonic VX2035WM
    Screen Resolution
    1680X1050 pixels
    Hard Drives
    320GB 7200RPM Serial ATA
    PSU
    AC Bel Model#PC6012
    Cooling
    fan
    Mouse
    PS2
    Keyboard
    PS2
    Internet Speed
    10 down 1 up
    Other Info
    Computer has had the motherboard, power pak and tv tuner replaced. Using HP Deskjet F440 Printer, and IE9.

william gunkel

Preacher Man
Member
Messages
158
Location
Ava, MO
#5
Got the issue solved by clicking on Start then type in services, which will appear under Progams. Once there go to HP CUE DeviceDiscovery Service. Double click and on the General tab change it from automatic to manuel. Click apply and then ok and it should take care of the problem, at least it did for me.
 

My Computer

System One

  • Manufacturer/Model
    H P Pavilion s3120n
    CPU
    AMD Athlon 64X2 Dual Core Processor 4200+ 2.20GHz
    Motherboard
    M2Nc51-AR
    Memory
    Ram 2.0 GB
    Graphics Card(s)
    NVIDIA GeForce 6150 LE Graphis
    Sound Card
    Realtex
    Monitor(s) Displays
    ViewSonic VX2035WM
    Screen Resolution
    1680X1050 pixels
    Hard Drives
    320GB 7200RPM Serial ATA
    PSU
    AC Bel Model#PC6012
    Cooling
    fan
    Mouse
    PS2
    Keyboard
    PS2
    Internet Speed
    10 down 1 up
    Other Info
    Computer has had the motherboard, power pak and tv tuner replaced. Using HP Deskjet F440 Printer, and IE9.

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