• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Show hidden administrator account

G

Gunnar

#1
Hello

I have a customer who has forgotten his password in Vista Home Premium.
The only account visible is that account
When i log on in safe mode, the administrator account is still not visible.
How can i get around this?

Thanks
 

My Computer

R

Ronnie Vernon MVP

#2
Gunnar

Vista is different from previous versions of windows. The only way the
built-in administrator account will show up in safe mode is if there are no
other admin accounts on the system.

A@xxxxxx: Windows Password Recovery Software. Reset Administrator Password. XP
VISTA 2003 2000 NT.:
http://www.password-changer.com/

--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience


"Gunnar" <Gunnar@xxxxxx> wrote in message
news:4CADC62A-6C1F-44F0-A466-59F6E5D55459@xxxxxx

> Hello
>
> I have a customer who has forgotten his password in Vista Home Premium.
> The only account visible is that account
> When i log on in safe mode, the administrator account is still not
> visible.
> How can i get around this?
>
> Thanks
 

My Computer

G

Gunnar

#3
Thanks, this gave me a clue, but is there any known free downloadable
software availible anyone know about??


"Ronnie Vernon MVP" wrote:

> Gunnar
>
> Vista is different from previous versions of windows. The only way the
> built-in administrator account will show up in safe mode is if there are no
> other admin accounts on the system.
>
> A@xxxxxx: Windows Password Recovery Software. Reset Administrator Password. XP
> VISTA 2003 2000 NT.:
> http://www.password-changer.com/
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Desktop Experience
>
>
> "Gunnar" <Gunnar@xxxxxx> wrote in message
> news:4CADC62A-6C1F-44F0-A466-59F6E5D55459@xxxxxx

> > Hello
> >
> > I have a customer who has forgotten his password in Vista Home Premium.
> > The only account visible is that account
> > When i log on in safe mode, the administrator account is still not
> > visible.
> > How can i get around this?
> >
> > Thanks
>
 

My Computer

davidjchuang

Member
Power User
Messages
202
#4

My Computer

hcokrn

New Member
Messages
5
#5
Help! I have the same problem as Gunnar, do not have a clue what the admin password is and can't do much of anything without it. Brink's tutorial does not help because I have to okay those steps with the password, which I don't have. I cannot log on in safe mode without admin password to okay it. Does Vista have a set admin password? I have tried leaving it blank, tried "blank", "password", "administrator", etc. and none of those work. Is there any free way to recover the password?
Thank-you for any help anyone can provide with this problem.

Thanks, this gave me a clue, but is there any known free downloadable
software availible anyone know about??


"Ronnie Vernon MVP" wrote:
> Gunnar
>
> Vista is different from previous versions of windows. The only way the
> built-in administrator account will show up in safe mode is if there are no
> other admin accounts on the system.
>
> A@xxxxxx: Windows Password Recovery Software. Reset Administrator Password. XP
> VISTA 2003 2000 NT.:
> A@PC: Windows Password Recovery Software. Reset Administrator Password. XP VISTA 2008 2003 2000 NT.
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Desktop Experience
>
>
> "Gunnar" <Gunnar@xxxxxx> wrote in message
> news:4CADC62A-6C1F-44F0-A466-59F6E5D55459@xxxxxx
>
 

My Computer

Messages
1,351
Location
Canada
#6
Help! I have the same problem as Gunnar, do not have a clue what the admin password is and can't do much of anything without it. Brink's tutorial does not help because I have to okay those steps with the password, which I don't have. I cannot log on in safe mode without admin password to okay it. Does Vista have a set admin password? I have tried leaving it blank, tried "blank", "password", "administrator", etc. and none of those work. Is there any free way to recover the password?
Thank-you for any help anyone can provide with this problem.

Thanks, this gave me a clue, but is there any known free downloadable
software availible anyone know about??


"Ronnie Vernon MVP" wrote:

Hello Gunnar and hcokrn,
I'm giving you a link in which you can ONLY use METHOD THREE, because you lost the admin account and there is no other admin account available. READ the note and warning under method 3 First before you proceed.
http://www.vistax64.com/tutorials/102005-reset-user-account-password.html
Would appreciate if you inform me of your result. Good luck.
 

My Computer

hcokrn

New Member
Messages
5
#7
t-4-2,

Appreciate your help, but my son tells me we can't do this as it requires a floppy disc or CD burner (we have CD-ROM) and use a bus port (?) to save files on. There were no directions telling if we could save the file on that or not. This is all way over my head, obviously, can we use this method to save the file, and if so, do we follow the floppy disc or CD instructions? Thanks!
 

My Computer

Messages
1,351
Location
Canada
#8
t-4-2,

Appreciate your help, but my son tells me we can't do this as it requires a floppy disc or CD burner (we have CD-ROM) and use a bus port (?) to save files on. There were no directions telling if we could save the file on that or not. This is all way over my head, obviously, can we use this method to save the file, and if so, do we follow the floppy disc or CD instructions? Thanks!
Hello hcokrn,
Forgive me, as it turns out, it's a little over my head too. As I have not done it personally, I'm reluctant to tell you what to do. If I gave you the wrong instructions, it could be devastating to your computer. I have to leave it to more experienced people. Hope you can understand. Good luck.
 

My Computer

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#9
t-4-2,

Appreciate your help, but my son tells me we can't do this as it requires a floppy disc or CD burner (we have CD-ROM) and use a bus port (?) to save files on. There were no directions telling if we could save the file on that or not. This is all way over my head, obviously, can we use this method to save the file, and if so, do we follow the floppy disc or CD instructions? Thanks!
Hi Hcokrn,

Do you have a friend's computer that you can use to burn the boot CD/DVD with, then be able to use it on your computer?

Shawn
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

hcokrn

New Member
Messages
5
#10
t-4-2,

Appreciate your help, but my son tells me we can't do this as it requires a floppy disc or CD burner (we have CD-ROM) and use a bus port (?) to save files on. There were no directions telling if we could save the file on that or not. This is all way over my head, obviously, can we use this method to save the file, and if so, do we follow the floppy disc or CD instructions? Thanks!
Hi Hcokrn,

Do you have a friend's computer that you can use to burn the boot CD/DVD with, then be able to use it on your computer?

Shawn
Shawn,

Yes, I could probably get my brother to do that for me. But, to be sure before I call him, could you please clarify what you mean by "boot CD/DVD"? Again, I am probably the least technical person you will ever deal with. I just figured out earlier that OS is operating system, lol. Everytime I think I am getting this computer thing down, a kink shows up and throws me off again.

Next question, if by boot CD you mean the CD for retreiving the password, doesn't that have to come from my computer to retreive it's password? If by boot CD you mean reinstalling Windows, would I then lose everything currently on my computer that I haven't saved on the little "bus port" thingy? If that's the case, it's not a problem, there's just a few files I would have to save or print first, so I just need to know.

And mostly, thank-you all sooo much for your help. Finding you and this forum was truly a Godsend as I have learned so much in the last 48 hours and now know where to look for answers instead of trying to fix them myself. (Which is probably why I am in this mess to begin with :) )

Toni
 

My Computer

hcokrn

New Member
Messages
5
#11
t-4-2,

Appreciate your help, but my son tells me we can't do this as it requires a floppy disc or CD burner (we have CD-ROM) and use a bus port (?) to save files on. There were no directions telling if we could save the file on that or not. This is all way over my head, obviously, can we use this method to save the file, and if so, do we follow the floppy disc or CD instructions? Thanks!
Hello hcokrn,
Forgive me, as it turns out, it's a little over my head too. As I have not done it personally, I'm reluctant to tell you what to do. If I gave you the wrong instructions, it could be devastating to your computer. I have to leave it to more experienced people. Hope you can understand. Good luck.
t-4-2,
Nothing to forgive, I appreciate your help. I have read many of your posts in the last 48 hours and have learned alot. Keep posting as I am sure you have enlightened alot of computer illiterates like myself. Thanks!
Toni
 

My Computer

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#12
Hi Hcokrn,

Do you have a friend's computer that you can use to burn the boot CD/DVD with, then be able to use it on your computer?

Shawn
Shawn,

Yes, I could probably get my brother to do that for me. But, to be sure before I call him, could you please clarify what you mean by "boot CD/DVD"? Again, I am probably the least technical person you will ever deal with. I just figured out earlier that OS is operating system, lol. Everytime I think I am getting this computer thing down, a kink shows up and throws me off again.

Next question, if by boot CD you mean the CD for retreiving the password, doesn't that have to come from my computer to retreive it's password? If by boot CD you mean reinstalling Windows, would I then lose everything currently on my computer that I haven't saved on the little "bus port" thingy? If that's the case, it's not a problem, there's just a few files I would have to save or print first, so I just need to know.

And mostly, thank-you all sooo much for your help. Finding you and this forum was truly a Godsend as I have learned so much in the last 48 hours and now know where to look for answers instead of trying to fix them myself. (Which is probably why I am in this mess to begin with :) )

Toni
No problem Toni,

A boot CD or DVD is just a CD or DVD that you can use to bootup (startup) your computer from instead of a normal CD/DVD that you can only use from within Vista. The link in Method Three shows you how to download a file and copy it to a CD/DVD to make it a Boot CD/DVD. Once made, you take it back to your computer and place it in the CD/DVD drive and restart the computer. You will then press any key, when that message pops-up, to boot from that CD/DVD instead of your hard drive. It will then reset your password.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
R
#13
Hi Ronnie does that mean when you install vista on a pc and the first account
you create, does that automatically become the built in default admin account
like on XP??? If so there is really no way round it aprt from resetting
passwords from cd or floopy, regards ranj

"Ronnie Vernon MVP" wrote:

> Gunnar
>
> Vista is different from previous versions of windows. The only way the
> built-in administrator account will show up in safe mode is if there are no
> other admin accounts on the system.
>
> A@xxxxxx: Windows Password Recovery Software. Reset Administrator Password. XP
> VISTA 2003 2000 NT.:
> http://www.password-changer.com/
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Desktop Experience
>
>
> "Gunnar" <Gunnar@xxxxxx> wrote in message
> news:4CADC62A-6C1F-44F0-A466-59F6E5D55459@xxxxxx

> > Hello
> >
> > I have a customer who has forgotten his password in Vista Home Premium.
> > The only account visible is that account
> > When i log on in safe mode, the administrator account is still not
> > visible.
> > How can i get around this?
> >
> > Thanks
>
 

My Computer

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#14
Hi Ronnie does that mean when you install vista on a pc and the first account
you create, does that automatically become the built in default admin account
like on XP??? If so there is really no way round it aprt from resetting
passwords from cd or floopy, regards ranj

"Ronnie Vernon MVP" wrote:
Hi Ranj,

The account you setup during the install of Vista is your default administrator account, but it is not the built-in Administrator account like the one in XP. You can enable it from your default administrator account though. This tutorial will show you how to.

http://www.vistax64.com/tutorials/67567-administrator-account.html

I find it best to have two normal (not built-in) administrator accounts created to use to fix the other if needed.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
S

subsider34

#15
Apparently, if you only set up ONE administrator account, and specified a
password for that account, then promptly forgot the password, you are unable
to reset the password UNLESS you created a password reset CD, DVD, Floppy
Disk, Flash Drive (a.k.a. thumb drive and USB drive), or Media Card (such as
SD, XD, MemoryStick, or Flash/II/III); baisicly any form of removable media
will do (exept tape drives, so don't use those). Also, these password reset
disks are COMPUTER SPECIFIC, so creating one on another computer will not
allow you to reset that customer's password.

If your customer did not do this, then I'm very sorry, but (from what I've
heard) the only way to get his computer back is to reformat the hard drive.
:( I found this out when I specified a password while CapsLock was on, during
the initial installation (so I never got the chance to make this password
reset CD, DVD, Floppy Disk, Flash Drive, or Media Card) luckly I figured out
what happened and promptly killed the password to my PC.


"Gunnar" wrote:

> Hello
>
> I have a customer who has forgotten his password in Vista Home Premium.
> The only account visible is that account
> When i log on in safe mode, the administrator account is still not visible.
> How can i get around this?
>
> Thanks
 

My Computer

Paeshea27

New Member
Messages
1
#16
I have an administrative acct and a guest acct. I forgot the p/w to the administrative acct. My guest acct doesnt need a p/w. I have 3 pc's all with Vista Home Basic on them. Is there anyway for me to make a reboot disk from one of the other pc's to unlock my administrative acct or reset it?
 

My Computer

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#17
I have an administrative acct and a guest acct. I forgot the p/w to the administrative acct. My guest acct doesnt need a p/w. I have 3 pc's all with Vista Home Basic on them. Is there anyway for me to make a reboot disk from one of the other pc's to unlock my administrative acct or reset it?
Hi Paeshea,

Yes. You can use Method Three in this tutorial to reset the password.

http://www.vistax64.com/tutorials/102005-reset-user-account-password.html

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

Users Who Are Viewing This Thread (Users: 1, Guests: 0)