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Shutdown Problems with Vista on a HP 6715b laptop

D

David M Wicker

#1
I've had this dual core 2ghz processor with 2gb of ram
vista business for 6 weeks now and I've had shutdown problems

Yes I have looked at the frequent post from the msvp regularly posted

Shortly after I first set up in early Jan, windows update was mammoth,
c 280mb incl an office 2007 sp1

Shortly afterwards I uninstalled both greasmonkey audio and realplayer
and finally had normal shutdown

By the way I changed from 'restart to memory dump' to facilitate a
'clean' shutdown as well

Well the dreaded shutdown bug has returned
I've gone back a couple of retore points to no effect
I've uninstalled more software, eventually I'll have nothing but ms
software at this rate, but to no effect
I've changed the log to 'verbose' and will report back any messages
I've run the malicious ms tool with no items found
I've updated all drivers from the hp site

Any ideas on how to move forward with this bug?
 

My Computer

M

Mark L. Ferguson

#2
Have you tried shutdown with a new user profile? If it is fast, you may have
profile corruption.

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Mark L. Ferguson

..
"David M Wicker" <david.wicker@xxxxxx> wrote in message
news:rol1r3puk7eotca987gdle6irlung4ou66@xxxxxx

> I've had this dual core 2ghz processor with 2gb of ram
> vista business for 6 weeks now and I've had shutdown problems
>
> Yes I have looked at the frequent post from the msvp regularly posted
>
> Shortly after I first set up in early Jan, windows update was mammoth,
> c 280mb incl an office 2007 sp1
>
> Shortly afterwards I uninstalled both greasmonkey audio and realplayer
> and finally had normal shutdown
>
> By the way I changed from 'restart to memory dump' to facilitate a
> 'clean' shutdown as well
>
> Well the dreaded shutdown bug has returned
> I've gone back a couple of retore points to no effect
> I've uninstalled more software, eventually I'll have nothing but ms
> software at this rate, but to no effect
> I've changed the log to 'verbose' and will report back any messages
> I've run the malicious ms tool with no items found
> I've updated all drivers from the hp site
>
> Any ideas on how to move forward with this bug?
 

My Computer

D

David M Wicker

#3
On Mon, 11 Feb 2008 17:45:39 -0600, "Mark L. Ferguson"
<MarkLFerguson@xxxxxx> wrote:

>Have you tried shutdown with a new user profile? If it is fast, you may have
>profile corruption.
>
>--
>Was this helpful? Then click the Ratings button. Voting helps the web
>interface.
>http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPost
>
>Mark L. Ferguson
Mark

Could you please point me to a faq on how to do that
 

My Computer

M

Mark L. Ferguson

#4
Control Panel /User Accounts / click 'Manage other accounts' / click "Create
a new account".

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Mark L. Ferguson

..
"David M Wicker" <david.wicker@xxxxxx> wrote in message
news:f0r1r3tmctunrtb7ojt44e25jsjo4k7rko@xxxxxx

> On Mon, 11 Feb 2008 17:45:39 -0600, "Mark L. Ferguson"
> <MarkLFerguson@xxxxxx> wrote:
>

>>Have you tried shutdown with a new user profile? If it is fast, you may
>>have
>>profile corruption.
>>
>>--
>>Was this helpful? Then click the Ratings button. Voting helps the web
>>interface.
>>http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPost
>>
>>Mark L. Ferguson
>
> Mark
>
> Could you please point me to a faq on how to do that
>
>
 

My Computer

D

David M Wicker

#5
On Mon, 11 Feb 2008 17:45:39 -0600, "Mark L. Ferguson"
<MarkLFerguson@xxxxxx> wrote:

>Have you tried shutdown with a new user profile? If it is fast, you may have
>profile corruption.
>
>--
>Was this helpful? Then click the Ratings button. Voting helps the web
>interface.
>http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPost
>
>Mark L. Ferguson
Mark

I set up a new uac and the problem was the same

David
 

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