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System Restore stopped working in Vista

S

Sailorman

#1
System Restore is unable to restore on a 4 month old Vista machine. After
rebooting and logging in message says (System restore unable to restore your
files due to an unknown error). The reason I was trying to restore is the
wife was unable to access many programs on her login. When you clicked the
start button on her login the program files were empty and we were prompted
to do system restore. Everything was fine on my login and we are both set up
as administrators. I also tried system restore from the start repair boot
process same thing. Reading other posts I do not use norton antivirus but
avast's free one. The restore option worked fine a couple weeks ago when a
software install caused me issues.

Any help or guidance would be helpfull!
 

My Computer

I

ICQM Houston

#2
try remove the antivirus. if issues not solve, clean install the operating
system (delete partition). i suggest don't use free software - free software
mostly ain't do good -- try ZoneAlarm.Com

system restore was and is always a useless feature of windows -

how to disable system restore in windows vista 32?

Control Panel > System > System Protection on the left
pane > and uncheck your boot disk under Automatic restore points.


"Sailorman" wrote:

> System Restore is unable to restore on a 4 month old Vista machine. After
> rebooting and logging in message says (System restore unable to restore your
> files due to an unknown error). The reason I was trying to restore is the
> wife was unable to access many programs on her login. When you clicked the
> start button on her login the program files were empty and we were prompted
> to do system restore. Everything was fine on my login and we are both set up
> as administrators. I also tried system restore from the start repair boot
> process same thing. Reading other posts I do not use norton antivirus but
> avast's free one. The restore option worked fine a couple weeks ago when a
> software install caused me issues.
>
> Any help or guidance would be helpfull!
 

My Computer

Messages
1,351
Location
Canada
#3
System Restore is unable to restore on a 4 month old Vista machine. After
rebooting and logging in message says (System restore unable to restore your
files due to an unknown error). The reason I was trying to restore is the
wife was unable to access many programs on her login. When you clicked the
start button on her login the program files were empty and we were prompted
to do system restore. Everything was fine on my login and we are both set up
as administrators. I also tried system restore from the start repair boot
process same thing. Reading other posts I do not use norton antivirus but
avast's free one. The restore option worked fine a couple weeks ago when a
software install caused me issues.

Any help or guidance would be helpfull!
Hello Sailorman,
Start in Safe Mode, and do a system restore there. Make sure you pick the right restore point. At the risk of being redundant, may I suggest that after it's back to normal, create a restore point regularly on the Good Day. That way you won't have to lose too many files when you have to do a restore.
 

My Computer

S

Sailorman

#4
I have tried restore from safe mode. I have tried it with antivirus turned
off. I have tried the last 5 restore points shown. I have tried it from both
our sign ons. unsuccesful due to unknown error.

The funny thing is on my logon everything is fine eexcept for this. I tried
a bunch of programs just to make sure. I thopught about just deleting her
profile and assigning another but that doesnt solve the system restore issue.

reply to t-4-2....i always manual due a restore point before installing any
software.

"t-4-2" wrote:

>
> Sailorman;688224 Wrote:

> > System Restore is unable to restore on a 4 month old Vista machine.
> > After
> > rebooting and logging in message says (System restore unable to restore
> > your
> > files due to an unknown error). The reason I was trying to restore is
> > the
> > wife was unable to access many programs on her login. When you clicked
> > the
> > start button on her login the program files were empty and we were
> > prompted
> > to do system restore. Everything was fine on my login and we are both
> > set up
> > as administrators. I also tried system restore from the start repair
> > boot
> > process same thing. Reading other posts I do not use norton antivirus
> > but
> > avast's free one. The restore option worked fine a couple weeks ago
> > when a
> > software install caused me issues.
> >
> > Any help or guidance would be helpfull!
> Hello Sailorman,
> Start in Safe Mode, and do a system restore there. Make sure you pick
> the right restore point. At the risk of being redundant, may I suggest
> that after it's back to normal, create a restore point regularly on the
> Good Day. That way you won't have to lose too many files when you have
> to do a restore.
>
>
> --
> t-4-2
>
 

My Computer

S

Sailorman

#5
Update: After running sfc/scannow this seems to have gotten her functional
again. I did try and run system restore again but it still is not able to
restore to an earlier point. When I ran sfc/scannow it did say it found
corrupt files it could not repair. I went to windows/logs/cbs but was unable
to identify what those files were. Does anyone know how to read this log to
possible identify the corrupted files and manually repair?

"Sailorman" wrote:

> I have tried restore from safe mode. I have tried it with antivirus turned
> off. I have tried the last 5 restore points shown. I have tried it from both
> our sign ons. unsuccesful due to unknown error.
>
> The funny thing is on my logon everything is fine eexcept for this. I tried
> a bunch of programs just to make sure. I thopught about just deleting her
> profile and assigning another but that doesnt solve the system restore issue.
>
> reply to t-4-2....i always manual due a restore point before installing any
> software.
>
> "t-4-2" wrote:
>

> >
> > Sailorman;688224 Wrote:

> > > System Restore is unable to restore on a 4 month old Vista machine.
> > > After
> > > rebooting and logging in message says (System restore unable to restore
> > > your
> > > files due to an unknown error). The reason I was trying to restore is
> > > the
> > > wife was unable to access many programs on her login. When you clicked
> > > the
> > > start button on her login the program files were empty and we were
> > > prompted
> > > to do system restore. Everything was fine on my login and we are both
> > > set up
> > > as administrators. I also tried system restore from the start repair
> > > boot
> > > process same thing. Reading other posts I do not use norton antivirus
> > > but
> > > avast's free one. The restore option worked fine a couple weeks ago
> > > when a
> > > software install caused me issues.
> > >
> > > Any help or guidance would be helpfull!
> > Hello Sailorman,
> > Start in Safe Mode, and do a system restore there. Make sure you pick
> > the right restore point. At the risk of being redundant, may I suggest
> > that after it's back to normal, create a restore point regularly on the
> > Good Day. That way you won't have to lose too many files when you have
> > to do a restore.
> >
> >
> > --
> > t-4-2
> >
 

My Computer

Messages
1,351
Location
Canada
#6
Update: After running sfc/scannow this seems to have gotten her functional
again. I did try and run system restore again but it still is not able to
restore to an earlier point. When I ran sfc/scannow it did say it found
corrupt files it could not repair. I went to windows/logs/cbs but was unable
to identify what those files were. Does anyone know how to read this log to
possible identify the corrupted files and manually repair?

"Sailorman" wrote:
> I have tried restore from safe mode. I have tried it with antivirus turned
> off. I have tried the last 5 restore points shown. I have tried it from both
> our sign ons. unsuccesful due to unknown error.
>
> The funny thing is on my logon everything is fine eexcept for this. I tried
> a bunch of programs just to make sure. I thopught about just deleting her
> profile and assigning another but that doesnt solve the system restore issue.
>
> reply to t-4-2....i always manual due a restore point before installing any
> software.
>
> "t-4-2" wrote:
>
Hello Sailorman,
A.) As far as sfc run, if it said 100% complete, there should be nothing to worry about. A MVP once said that he has yet to see a sfc run without corrupted files being reported. If you really want to get to the bottom of it, post that specific question to the forum. It's a little too technical to me.
B.) As to the restore point, you mentioned you saw 5 restore points. On that same window, do you have a checkbox that says " show restore points older than 5 days "?
Check that box, and choose a more later date. See if that solves the issue.
 

My Computer

R

RalfG

#7
There is still the option of running system restore from a safe mode command
prompt. Worked for me when the other two options failed with a similar error
as this case.

http://support.microsoft.com/kb/304449


"t-4-2" <guest@xxxxxx-email.com> wrote in message
news:0a1b8868684828656a05905473c0df01@xxxxxx-gateway.com...

>
> Sailorman;688947 Wrote:

>> Update: After running sfc/scannow this seems to have gotten her
>> functional
>> again. I did try and run system restore again but it still is not able
>> to
>> restore to an earlier point. When I ran sfc/scannow it did say it found
>> corrupt files it could not repair. I went to windows/logs/cbs but was
>> unable
>> to identify what those files were. Does anyone know how to read this
>> log to
>> possible identify the corrupted files and manually repair?
>>
>> "Sailorman" wrote:

>> > > >
>> > > I have tried restore from safe mode. I have tried it with antivirus
>> > turned
>> > > off. I have tried the last 5 restore points shown. I have tried it
>> > from both
>> > > our sign ons. unsuccesful due to unknown error.
>> > >
>> > > The funny thing is on my logon everything is fine eexcept for this. I
>> > tried
>> > > a bunch of programs just to make sure. I thopught about just deleting
>> > her
>> > > profile and assigning another but that doesnt solve the system
>> > restore issue.
>> > >
>> > > reply to t-4-2....i always manual due a restore point before
>> > installing any
>> > > software.
>> > >
>> > > "t-4-2" wrote:
>> > >> >
>
> Hello Sailorman,
> A.) As far as sfc run, if it said 100% complete, there should be
> nothing to worry about. A MVP once said that he has yet to see a sfc run
> without corrupted files being reported. If you really want to get to the
> bottom of it, post that specific question to the forum. It's a little
> too technical to me.
> B.) As to the restore point, you mentioned you saw 5 restore points. On
> that same window, do you have a checkbox that says " show restore points
> older than 5 days "?
> Check that box, and choose a more later date. See if that solves the
> issue.
>
>
> --
> t-4-2
 

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