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Trouble Downloading Windows Live Messenger and Microsoft Messenger

J

Johnnyrp10

#1
Ok I have been having trouble downloading windows live messenger on my pc for
a long time now.........everytime i go to install it brings up this error
" The page cannot be displayed The page you are looking for is currently
unavailable. The Web site might be experiencing technical difficulties, or
you may need to adjust your browser settings.
--------------------------------------------------------------------------------

Please try the following:

Click the Refresh button, or try again later.

If you typed the page address in the Address bar, make sure that it is
spelled correctly.

To check your connection settings, click the Tools menu, and then click
Internet Options. On the Connections tab, click Settings. The settings should
match those provided by your local area network (LAN) administrator or
Internet service provider (ISP).
See if your Internet connection settings are being detected. You can set
Microsoft Windows to examine your network and automatically discover network
connection settings (if your network administrator has enabled this setting).
Click the Tools menu, and then click Internet Options.
On the Connections tab, click LAN Settings.
Select Automatically detect settings, and then click OK.
Some sites require 128-bit connection security. Click the Help menu and then
click About Internet Explorer to determine what strength security you have
installed.
If you are trying to reach a secure site, make sure your Security settings
can support it. Click the Tools menu, and then click Internet Options. On the
Advanced tab, scroll to the Security section and check settings for SSL 2.0,
SSL 3.0, TLS 1.0, PCT 1.0.
Click the Back button to try another link.



Cannot find server or DNS Error
Internet Explorer "

now i am currently running norton..however before i had any anti virus on my
computer this was the same problem so that takes norton out of this
equation......ive contacted my Internet Provider and they had no clue just
told me to contact microsoft.......so can anyone help me...please email me
back at johnnyrp10@xxxxxx if you have any suggestions or no how to fix
this problem


As for the mac its giving me a similar problem....this is what its telling
me....


Safari cant find the server safari cant open the page because it cant find
the server.....then says to disable pop ups ...i do that and still
nothing......

some think its cause im on the comcast home networking......and i need to
fix my dns settings...but i have no clue how to do that......can anyone help
me?
 

My Computer

J

Jonathan Kay [MVP]

#2
Greetings,

Well since it appears your problem is happening on both the PC and Mac, it's obviously a
network problem of some kind as opposed to some sort of software problem.

I'm afraid their probably isn't anyone here who can directly help you with this as it's a tad
difficult to deal with such problems over e-mail or newsgroups unless you specifically know
the problem.

However, have you tried downloading it from the Microsoft Download Center as opposed to the
actual Messenger site? If not, try from here:
http://microsoft.com/downloads/details.aspx?FamilyID=7a1aae73-48cc-4f7a-b445-0487bd5e84ef

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"Johnnyrp10" <Johnnyrp10@xxxxxx> wrote in message
news:2A9D7A98-2B34-44A1-9FE8-D8DF4757B535@xxxxxx

> Ok I have been having trouble downloading windows live messenger on my pc for
> a long time now.........everytime i go to install it brings up this error
> " The page cannot be displayed The page you are looking for is currently
> unavailable. The Web site might be experiencing technical difficulties, or
> you may need to adjust your browser settings.
> --------------------------------------------------------------------------------
>
> Please try the following:
>
> Click the Refresh button, or try again later.
>
> If you typed the page address in the Address bar, make sure that it is
> spelled correctly.
>
> To check your connection settings, click the Tools menu, and then click
> Internet Options. On the Connections tab, click Settings. The settings should
> match those provided by your local area network (LAN) administrator or
> Internet service provider (ISP).
> See if your Internet connection settings are being detected. You can set
> Microsoft Windows to examine your network and automatically discover network
> connection settings (if your network administrator has enabled this setting).
> Click the Tools menu, and then click Internet Options.
> On the Connections tab, click LAN Settings.
> Select Automatically detect settings, and then click OK.
> Some sites require 128-bit connection security. Click the Help menu and then
> click About Internet Explorer to determine what strength security you have
> installed.
> If you are trying to reach a secure site, make sure your Security settings
> can support it. Click the Tools menu, and then click Internet Options. On the
> Advanced tab, scroll to the Security section and check settings for SSL 2.0,
> SSL 3.0, TLS 1.0, PCT 1.0.
> Click the Back button to try another link.
>
>
>
> Cannot find server or DNS Error
> Internet Explorer "
>
> now i am currently running norton..however before i had any anti virus on my
> computer this was the same problem so that takes norton out of this
> equation......ive contacted my Internet Provider and they had no clue just
> told me to contact microsoft.......so can anyone help me...please email me
> back at johnnyrp10@xxxxxx if you have any suggestions or no how to fix
> this problem
>
>
> As for the mac its giving me a similar problem....this is what its telling
> me....
>
>
> Safari cant find the server safari cant open the page because it cant find
> the server.....then says to disable pop ups ...i do that and still
> nothing......
>
> some think its cause im on the comcast home networking......and i need to
> fix my dns settings...but i have no clue how to do that......can anyone help
> me?
 

My Computer

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