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Unable to access Icon Properties

L

Ladybug

#1
When I right click on any icon, and then click on properties, I get the
message:
Fatal Erro: We are very sorry, but an internal error occured. Please
reinstall the product to fix the problem. Error-Code: 1/ -3/9000 See Doc
#5305. At that point, Windows Explorer shuts down and begins to repair
itself and then restarts. Puzzling since the Windows Explorer isn't running.
I've looked for the error code and Doc #5305 with no success. Any help
would be greatly appreciated. I'm feeling dead in the water.
 

My Computer

L

Ladybug

#2
Okay, I understand. So what I have is a problem with the Window Explorer.
Any suggestions?

"Mick" wrote:

> Windows explorer is runnimg. The icons are part of your desktop, and your
> desktop is part of Windows Explorer
>
> "Ladybug" wrote:
>
> > When I right click on any icon, and then click on properties, I get the
> > message:
> > Fatal Erro: We are very sorry, but an internal error occured. Please
> > reinstall the product to fix the problem. Error-Code: 1/ -3/9000 See Doc
> > #5305. At that point, Windows Explorer shuts down and begins to repair
> > itself and then restarts. Puzzling since the Windows Explorer isn't running.
> > I've looked for the error code and Doc #5305 with no success. Any help
> > would be greatly appreciated. I'm feeling dead in the water.
 

My Computer

M
#3
Windows explorer is runnimg. The icons are part of your desktop, and your
desktop is part of Windows Explorer

"Ladybug" wrote:

> When I right click on any icon, and then click on properties, I get the
> message:
> Fatal Erro: We are very sorry, but an internal error occured. Please
> reinstall the product to fix the problem. Error-Code: 1/ -3/9000 See Doc
> #5305. At that point, Windows Explorer shuts down and begins to repair
> itself and then restarts. Puzzling since the Windows Explorer isn't running.
> I've looked for the error code and Doc #5305 with no success. Any help
> would be greatly appreciated. I'm feeling dead in the water.
 

My Computer

L

Ladybug

#4
Has anyone had this problem? Please, I am totally frustrated. I'm
completely unable to access "Properties" for any of my desktop icons. When I
try, windows explorer quits working after I get the following error message.
HELP PLEASE!
> >
> > > When I right click on any icon, and then click on properties, I get the
> > > message:
> > > Fatal Erro: We are very sorry, but an internal error occured. Please
> > > reinstall the product to fix the problem. Error-Code: 1/ -3/9000 See Doc
> > > #5305. At that point, Windows Explorer shuts down and begins to repair
> > > itself and then restarts. Puzzling since the Windows Explorer isn't running.
> > > I've looked for the error code and Doc #5305 with no success. Any help
> > > would be greatly appreciated. I'm feeling dead in the water.
 

My Computer

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