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Unable to close Windows Live account

Scooby1983

New Member
Messages
3
#1
Hi I have 2 windows live accounts one of which I only use now that is linked with my xbox gamer tag.

I have already closed the old windows live hotmail account that was linked to the old windows live account but despite doing this I get the following error message.

Cannot close xxxxxxxxx@hotmail.com

To close your account, you must resolve one or more of the following issues:

  • There is a Microsoft e-mail account (Windows Live Hotmail) associated with your account, so you can't close your Windows Live account immediately. To close your Windows Live account, you need to close your Microsoft e-mail account first. After a period of inactivity, your Windows Live account will automatically be closed. Close your Microsoft account.
Any help would be appreciated
 

My Computer

J

Jonathan Kay [MVP]

#2
Greetings,

As a closed Hotmail account, it will be automatically deleted after while of being used like
the message says. Just stop using it and it will disappear eventually.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Scooby1983" <guest@xxxxxx-email.com> wrote in message
news:da4f91ae37045c5155c3925ddfd7cf18@xxxxxx-gateway.com...

>
> Hi I have 2 windows live accounts one of which I only use now that is
> linked with my xbox gamer tag.
>
> I have already closed the old windows live hotmail account that was
> linked to the old windows live account but despite doing this I get the
> following error message.
>
> CANNOT CLOSE XXXXXXXXX@xxxxxx
> To close your
> account, you must resolve one or more of the following issues:
>
>
> - There is a Microsoft e-mail account (Windows Live Hotmail)
> associated with your account, so you can't close your Windows Live
> account immediately. To close your Windows Live account, you need to
> close your Microsoft e-mail account first. After a period of
> inactivity, your Windows Live account will automatically be closed.
> 'Close your Microsoft account.' (http://g.live.com/1MBAMen-gb/t_close)
>
> Any help would be appreciated
>
>
> --
> Scooby1983
 

My Computer

M

Moving Target

#3
do you know how long it'll take before it closes??

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> As a closed Hotmail account, it will be automatically deleted after while of being used like
> the message says. Just stop using it and it will disappear eventually.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "Scooby1983" <guest@xxxxxx-email.com> wrote in message
> news:da4f91ae37045c5155c3925ddfd7cf18@xxxxxx-gateway.com...

> >
> > Hi I have 2 windows live accounts one of which I only use now that is
> > linked with my xbox gamer tag.
> >
> > I have already closed the old windows live hotmail account that was
> > linked to the old windows live account but despite doing this I get the
> > following error message.
> >
> > CANNOT CLOSE XXXXXXXXX@xxxxxx
> > To close your
> > account, you must resolve one or more of the following issues:
> >
> >
> > - There is a Microsoft e-mail account (Windows Live Hotmail)
> > associated with your account, so you can't close your Windows Live
> > account immediately. To close your Windows Live account, you need to
> > close your Microsoft e-mail account first. After a period of
> > inactivity, your Windows Live account will automatically be closed.
> > 'Close your Microsoft account.' (http://g.live.com/1MBAMen-gb/t_close)
> >
> > Any help would be appreciated
> >
> >
> > --
> > Scooby1983
>
>
>
 

My Computer

M

mynetx

#4
Hello Moving Target,

It can take up to 120 days after the last usage/login.

--
mynetx [Messenger news, Windows tips, and more...]
http://blog.mynetx.net/


Moving Target schrieb:

> do you know how long it'll take before it closes??
>
> "Jonathan Kay [MVP]" wrote:
>

>> Greetings,
>>
>> As a closed Hotmail account, it will be automatically deleted after while of being used like
>> the message says. Just stop using it and it will disappear eventually.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
>> --
>>
>>
>> "Scooby1983" <guest@xxxxxx-email.com> wrote in message
>> news:da4f91ae37045c5155c3925ddfd7cf18@xxxxxx-gateway.com...

>>> Hi I have 2 windows live accounts one of which I only use now that is
>>> linked with my xbox gamer tag.
>>>
>>> I have already closed the old windows live hotmail account that was
>>> linked to the old windows live account but despite doing this I get the
>>> following error message.
>>>
>>> CANNOT CLOSE XXXXXXXXX@xxxxxx
>>> To close your
>>> account, you must resolve one or more of the following issues:
>>>
>>>
>>> - There is a Microsoft e-mail account (Windows Live Hotmail)
>>> associated with your account, so you can't close your Windows Live
>>> account immediately. To close your Windows Live account, you need to
>>> close your Microsoft e-mail account first. After a period of
>>> inactivity, your Windows Live account will automatically be closed.
>>> 'Close your Microsoft account.' (http://g.live.com/1MBAMen-gb/t_close)
>>>
>>> Any help would be appreciated
>>>
>>>
>>> --
>>> Scooby1983
>>
>>
 

My Computer

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