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Unable to update

dinesh

Vista Expert
Vista Guru
Messages
1,333
Location
India
#1
Hi, when i try to update windows, it gives an error 8000FFFF.
i have also tried renaming softwaredistribution folder and catroot folder, also tried restarting BITS and windows update services but still it gives the same error.
This is the 1st time i m trying to install updates and there are no Updates in the View Installed Updates coloumn.
Can anyone help please. I do not want to reinstall OS. :mad:
 

My Computer

System One

  • Manufacturer/Model
    Compaq
    CPU
    intel core 2 duo T 5550 @ 1.83 MHz
    Motherboard
    intel 965 chipset family
    Memory
    2 GB DDR 2 SD RAM @ 667 MHz
    Graphics Card(s)
    On board upto 358 MB RAM
    Sound Card
    Onboard
    Monitor(s) Displays
    15"
    Hard Drives
    160 GB WDC

mansrm81

Vista Guru
Messages
1,884
Location
Rockford, IL
#2

My Computer

System One

  • Manufacturer/Model
    HP Compaq Presario/SR5113WM
    CPU
    AMD Athlon 64 X2 3600+ 1.9Ghz
    Motherboard
    Asus M2N68-LA
    Memory
    PNY Optima Memory DDR2 2GB 2x1 kit
    Graphics Card(s)
    PNY Nvidia 8400 GS 256MB
    Sound Card
    On board RealTek
    Monitor(s) Displays
    Acer X163W LCD
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 160 GB SATA 3G (3.0Gb/sec)
    7200 rpm
    Western Digital 160 GB IDE
    PSU
    Dynex 400w
    Case
    Nothin Special
    Cooling
    Stock
    Mouse
    Wireless Logitech LX7
    Keyboard
    Standard 102 key with volume and sleep buttons
    Internet Speed
    Comcrap 10mb cable
    Other Info
    Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.

SIW2

Vista Guru
Gold Member
Messages
2,741
#3
Hi Dinesh,

Did you try this :

To resolve Windows Update error 8000FFFF, try the following steps:
1) Launch REGEDIT​
2) Go into HKLM\COMPONENTS, and check if these three values exist under the COMPONENTS key:
PendingXmlIdentifier
NextQueueEntryIndex
AdvancedInstallersNeedResolving
3) Providing they do exist, back up the Components key, then delete the three above values.
4) Restart the computer, and Windows Update should now be working fine.


If "HKLM\COMPONENTS" isn't there, then use the FIND tool and search for each of the three values individualy. I deleted two of them and couldn't find the third (actually NextQueueEntryIndex)

Windows Update; Error Code 8000FFFF + Unable to uninstall update KB929777 : Windows Vista Security : Windows Vista IT Pro : Microsoft TechNet Forums
 

My Computer

System One

  • CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    2gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb

dinesh

Vista Expert
Vista Guru
Messages
1,333
Location
India
#4
hi mansrm81,
  • HKEY_LOCAL_MACHINE\COMPONENTS\PendingXmlIdentifier
  • HKEY_LOCAL_MACHINE\COMPONENTS\NextQueueEntryIndex
  • HKEY_LOCAL_MACHINE\COMPONENTS\AdvancedInstallersNeedResolving
none of these entries exist in my registry.
I had already been thru this MS KB article but it did not fix my issue.
I also tried MS FIX IT but it did nothing

I think i have to do a repair reinstall.
any ideas?
 

My Computer

System One

  • Manufacturer/Model
    Compaq
    CPU
    intel core 2 duo T 5550 @ 1.83 MHz
    Motherboard
    intel 965 chipset family
    Memory
    2 GB DDR 2 SD RAM @ 667 MHz
    Graphics Card(s)
    On board upto 358 MB RAM
    Sound Card
    Onboard
    Monitor(s) Displays
    15"
    Hard Drives
    160 GB WDC

SIW2

Vista Guru
Gold Member
Messages
2,741
#5
Think you are right - Repair install should do the job.
 

My Computer

System One

  • CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    2gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb

dinesh

Vista Expert
Vista Guru
Messages
1,333
Location
India
#6
I did a repair install. It took a good 100 mins but now i m able to update.
 

My Computer

System One

  • Manufacturer/Model
    Compaq
    CPU
    intel core 2 duo T 5550 @ 1.83 MHz
    Motherboard
    intel 965 chipset family
    Memory
    2 GB DDR 2 SD RAM @ 667 MHz
    Graphics Card(s)
    On board upto 358 MB RAM
    Sound Card
    Onboard
    Monitor(s) Displays
    15"
    Hard Drives
    160 GB WDC

SIW2

Vista Guru
Gold Member
Messages
2,741
#7
Glad you got it sorted out.:D
 

My Computer

System One

  • CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    2gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb

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