Which modem you are talking about?
DSL, or Cable modems do not need software.
Internal DialUp needs drivers. Look at the Device Manger and see if there is
Modem entry and what the status of drivers is. http://www.ezlan.net/example/dm_ok.jpg
Jack (MS, MVP-Networking).
"largo1083" <u58632@newsgroup> wrote in message news:a4b8c7550babd@newsgroup
>I Think I have a ros corruption in my software. How do I uninstall and
> reinstall my modem components