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Solved USB Device Not Recognized (iPod)

Messages
144
Location
Crystal Lake, Illinois
#1
Every time I plug in my iPod I get this at the bottom right...


When I close out of that I also get this in the middle of my screen...


I have restarted my computer and tried different USB ports. Nothing shows up in "Computer" about a removable device. Please help me out.

Sean
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Core 2 Quad Q6600
    Motherboard
    Gigabyte GA-EP45-UD3P
    Memory
    Corsair XMS2 Xtreme Performance 2x2GB DDR2
    Graphics Card(s)
    GeForce 9800 GTX+
    Monitor(s) Displays
    19'' Samsung 1440 x 900 (2ms) SyncMaster Widescreen Flat Panel
    Screen Resolution
    1440x900
    PSU
    OCC Gamestream 600w
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    Apevia X-Discovery
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    Razer DeathAdder
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    Razer Lycosa
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    Comcast; Download: 21.08Mb/s | Upload: 4.27Mb/s
Messages
1,337
#2
Did the ipod have any instructions in the manual on how to install drivers?
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    P9700@2.8GHz w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
Messages
144
Location
Crystal Lake, Illinois
#3
Did the ipod have any instructions in the manual on how to install drivers?
The drivers just come with iTunes. (I have the latest version)

See this is what happened. I am pretty sure this is why it is messed up but I can't be sure.

I deleted one of my partitions on my HD. This is where iTunes was installed so I reinstalled it to get it working correctly. I then added all my music back to my library and now tried to finally plug in my iPod and this all pops up..
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Core 2 Quad Q6600
    Motherboard
    Gigabyte GA-EP45-UD3P
    Memory
    Corsair XMS2 Xtreme Performance 2x2GB DDR2
    Graphics Card(s)
    GeForce 9800 GTX+
    Monitor(s) Displays
    19'' Samsung 1440 x 900 (2ms) SyncMaster Widescreen Flat Panel
    Screen Resolution
    1440x900
    PSU
    OCC Gamestream 600w
    Case
    Apevia X-Discovery
    Mouse
    Razer DeathAdder
    Keyboard
    Razer Lycosa
    Internet Speed
    Comcast; Download: 21.08Mb/s | Upload: 4.27Mb/s
Messages
1,337
#4
Ahh. Can you insert the ipod with itunes on? So open Itunes, then try inserting the device.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    P9700@2.8GHz w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
Messages
144
Location
Crystal Lake, Illinois
#5
Ahh. Can you insert the ipod with itunes on? So open Itunes, then try inserting the device.
It is still doing the same thing. The iPod won't even show in "My Computer" so therefore it won't show up in iTunes.
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Core 2 Quad Q6600
    Motherboard
    Gigabyte GA-EP45-UD3P
    Memory
    Corsair XMS2 Xtreme Performance 2x2GB DDR2
    Graphics Card(s)
    GeForce 9800 GTX+
    Monitor(s) Displays
    19'' Samsung 1440 x 900 (2ms) SyncMaster Widescreen Flat Panel
    Screen Resolution
    1440x900
    PSU
    OCC Gamestream 600w
    Case
    Apevia X-Discovery
    Mouse
    Razer DeathAdder
    Keyboard
    Razer Lycosa
    Internet Speed
    Comcast; Download: 21.08Mb/s | Upload: 4.27Mb/s
Messages
1,337
#6
Is this a laptop or desktop? Can you try a different USB port? If that doesn't work, can you check if the ipod works on another pc?
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    P9700@2.8GHz w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
Messages
1,337
#7

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    P9700@2.8GHz w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
Messages
144
Location
Crystal Lake, Illinois
#8
Desktop; I tried all different ports (some straight into the Motherboard and some on the front of my case). All of the USB ports do the same thing. I can check tomorrow to see if it works on my brothers computer.

I went into device manager and this is what it shows for my iPod... (the one highlighted)

Just thought this might help solve the problem quicker.
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Core 2 Quad Q6600
    Motherboard
    Gigabyte GA-EP45-UD3P
    Memory
    Corsair XMS2 Xtreme Performance 2x2GB DDR2
    Graphics Card(s)
    GeForce 9800 GTX+
    Monitor(s) Displays
    19'' Samsung 1440 x 900 (2ms) SyncMaster Widescreen Flat Panel
    Screen Resolution
    1440x900
    PSU
    OCC Gamestream 600w
    Case
    Apevia X-Discovery
    Mouse
    Razer DeathAdder
    Keyboard
    Razer Lycosa
    Internet Speed
    Comcast; Download: 21.08Mb/s | Upload: 4.27Mb/s
Messages
1,337
#9
Hmmm. Check the links above too, delete the unknown device and reboot. The usb's on the front are connected to the front panel header but if they don't work, try another pc and the links I posted previously. This is probably why a cheap USB mp3 player is the best.:p
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    P9700@2.8GHz w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
Messages
144
Location
Crystal Lake, Illinois
#10
Hmmm. Check the links above too, delete the unknown device and reboot. The usb's on the front are connected to the front panel header but if they don't work, try another pc and the links I posted previously. This is probably why a cheap USB mp3 player is the best.:p
Eh, I haven't actually had many problems with my iPod. I personally love it though, had it for about two years. I am going to bed right now but I will get back to you tomorrow about all of this. I checked the links though and I have already done most of it.

Sean
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Core 2 Quad Q6600
    Motherboard
    Gigabyte GA-EP45-UD3P
    Memory
    Corsair XMS2 Xtreme Performance 2x2GB DDR2
    Graphics Card(s)
    GeForce 9800 GTX+
    Monitor(s) Displays
    19'' Samsung 1440 x 900 (2ms) SyncMaster Widescreen Flat Panel
    Screen Resolution
    1440x900
    PSU
    OCC Gamestream 600w
    Case
    Apevia X-Discovery
    Mouse
    Razer DeathAdder
    Keyboard
    Razer Lycosa
    Internet Speed
    Comcast; Download: 21.08Mb/s | Upload: 4.27Mb/s
Messages
144
Location
Crystal Lake, Illinois
#11
Actually I just unplugged my iPod from the computer. It was froze on the "Do not disconnect." screen with the 'Red Cross' thing. I held the 'Menu Button' and the 'Center Button' to reset it. I plugged it back in and now it is working. Thanks for your help though :p

Sean
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Core 2 Quad Q6600
    Motherboard
    Gigabyte GA-EP45-UD3P
    Memory
    Corsair XMS2 Xtreme Performance 2x2GB DDR2
    Graphics Card(s)
    GeForce 9800 GTX+
    Monitor(s) Displays
    19'' Samsung 1440 x 900 (2ms) SyncMaster Widescreen Flat Panel
    Screen Resolution
    1440x900
    PSU
    OCC Gamestream 600w
    Case
    Apevia X-Discovery
    Mouse
    Razer DeathAdder
    Keyboard
    Razer Lycosa
    Internet Speed
    Comcast; Download: 21.08Mb/s | Upload: 4.27Mb/s
Messages
1,337
#12
You should wait for a device to disconnect although my patience occasionally ignores this. Mark this thread solved - click on the exclamation mark.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    P9700@2.8GHz w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
Messages
144
Location
Crystal Lake, Illinois
#13
You should wait for a device to disconnect although my patience occasionally ignores this. Mark this thread solved - click on the exclamation mark.
Yeah I sent in the solved thing. I would have waited except for that it was frozen and I knew that because the 'Red Cross' wasn't "blinking."
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Core 2 Quad Q6600
    Motherboard
    Gigabyte GA-EP45-UD3P
    Memory
    Corsair XMS2 Xtreme Performance 2x2GB DDR2
    Graphics Card(s)
    GeForce 9800 GTX+
    Monitor(s) Displays
    19'' Samsung 1440 x 900 (2ms) SyncMaster Widescreen Flat Panel
    Screen Resolution
    1440x900
    PSU
    OCC Gamestream 600w
    Case
    Apevia X-Discovery
    Mouse
    Razer DeathAdder
    Keyboard
    Razer Lycosa
    Internet Speed
    Comcast; Download: 21.08Mb/s | Upload: 4.27Mb/s
Messages
1
#14
Here's what worked for me, when I had similar issue. fought it for a long while...

unplug your ipod, and shut down iTunes. Navigate to the folder your music is stored in. (i.e. c:\users\<username>\Music\iTunes). there should be a file there called "sentinel" (you may have to show hidden files and folders to see it). Move it out of that folder or delete it. Open up iTunes. It should recreate that file. Then plug in your iPod. Your PC should then recognize it.

good luck
 

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