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User Issue

G

Gilberttt

#1
I just started my notebook by first time, is new, i updated with windows
update and when i restarted iappears 2 identical users in welcome screen, i
have one user only administrator, but in welcome screen appears 2
administrator with the same name

Example : My user is Admin

when i restart in welcome says admin twice and with the same picture and
allow the same password, what happened ?

Regards
 

My Computer

R

Ronnie Vernon MVP

#2
Gilbert

Many people are having this same problem. The problem has been identified as
a conflict between the OmniPass fingerprint reader software and Vista.

Here is the latest information posted by another user who fixed the problem.

<quote>
I contacted OmniPass and you do not have to uninstall the OmniPass Software.
I
downloaded this file, www.softexinc.com/download/UninstMSPwdProv.exe - ran
it
re-booted and I only had the 2 ADMIN Accounts I wanted. this seems to be a
problem with OmniPass Version 5.00.18 and Vista update, It has been
addressed
and fixed in Version 5.00.75 which will fix the issue. If you don't the next
time you do a Windows Update with Vista you may get the same doubled user
accounts again.
</quote>

You can download the fix from the above link and double click the downloaded
file to run the file.

You also need to contact OmniPass support or your PC maker to inquire about
getting the latest version of the OmniPass software.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"Gilberttt" <Gilberttt@xxxxxx> wrote in message
news:ED67D687-827F-41E7-9869-56D5EC19D2EC@xxxxxx

>I just started my notebook by first time, is new, i updated with windows
> update and when i restarted iappears 2 identical users in welcome screen,
> i
> have one user only administrator, but in welcome screen appears 2
> administrator with the same name
>
> Example : My user is Admin
>
> when i restart in welcome says admin twice and with the same picture and
> allow the same password, what happened ?
>
> Regards
 

My Computer

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