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Solved Vista BSOD after installing new Video Card

Messages
7
#1
Hi,

After installing ANY new graphics card (I've tried multiple Radeon 7870's and now GTX 670), both cards cause BSOD in games relatively quickly.

The only card that will work is my old GTX 280 - which i badly need to upgrade from.

Here's the recent reports:
==================================================
Dump File : Mini050912-04.dmp
Crash Time : 5/9/2012 11:08:06 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff960`20131cc6
Parameter 2 : 00000000`00000008
Parameter 3 : fffff960`20131cc6
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+57ad0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+57ad0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini050912-04.dmp
Processors Count : 8
Major Version : 15
Minor Version : 6002
Dump File Size : 286,064
==================================================
==================================================
Dump File : Mini050912-03.dmp
Crash Time : 5/9/2012 9:33:27 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : fffff800`633e6798
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`03388c35
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5a490
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+5a490
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini050912-03.dmp
Processors Count : 8
Major Version : 15
Minor Version : 6002
Dump File Size : 286,064
==================================================
==================================================
Dump File : Mini050912-02.dmp
Crash Time : 5/9/2012 9:16:16 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`232a5f33
Parameter 2 : 00000000`00000008
Parameter 3 : fffff800`232a5f33
Parameter 4 : 00000000`00000002
Caused By Driver : usbaudio.sys
Caused By Address : usbaudio.sys+42a9a20
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+5a490
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini050912-02.dmp
Processors Count : 8
Major Version : 15
Minor Version : 6002
Dump File Size : 296,428
==================================================
==================================================
Dump File : Mini050912-01.dmp
Crash Time : 5/9/2012 9:06:59 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : fffff800`23277c7f
Parameter 2 : 00000000`0000000c
Parameter 3 : 00000000`00000008
Parameter 4 : fffff800`23277c7f
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5a490
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+5a490
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini050912-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 6002
Dump File Size : 296,428
==================================================

Any help would be greatly appreciated.

System Specs are:

Core i7 920
Gigabyte X58 UD5
12 GB GSkill 1600MHz Tri-Channel DDR3
Gigabyte GeForce GTX 670 (Bought this today)
60GB Corsair Force 3 SSD OS Drive
2X 500GB WD Caviar Black Drives
Vista x64 Home Premium
 

My Computer

System One

  • CPU
    Intel Core i7 920 @ 3.8GHz
    Motherboard
    Gigabyte X58 UD5
    Memory
    12GB Tri-Channel GSkill DDR3 1600
    Graphics Card(s)
    Gigabyte Nvidia GeForce GTX 670
    Monitor(s) Displays
    27" LED Primary, 22" LCD Secondary
    Hard Drives
    Corsair Force 3 60GB SSD
    2 x 500GB WD Caviar Black
    PSU
    Corsair 750 watt

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#2

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
7
#3
I've attached the report as requested. Also, some other information: The system is overclocked and has been for almost 3 years without issue. Running stock speeds on the CPU do not change crashes with Radeon HD 7870, however I did just game for 10 minutes with stock speeds with GTX 670 and haven't seen a crash. Unfortunately I have to go for the night, so I can't test further until tomorrow.

Thanks
 

My Computer

System One

  • CPU
    Intel Core i7 920 @ 3.8GHz
    Motherboard
    Gigabyte X58 UD5
    Memory
    12GB Tri-Channel GSkill DDR3 1600
    Graphics Card(s)
    Gigabyte Nvidia GeForce GTX 670
    Monitor(s) Displays
    27" LED Primary, 22" LCD Secondary
    Hard Drives
    Corsair Force 3 60GB SSD
    2 x 500GB WD Caviar Black
    PSU
    Corsair 750 watt

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#4
Initially, it looks like a driver. Lets start with the Video Card Driver. Go to search, type device manager and update driver if already up to date roll back.
If that does not work, I still lear toward a driver, take the driver verifier test


I'd suggest that you firstbackup your data and then make sure you've got access to another computer soyou can contact us if problems arise. Then make a System Restore point (so youcan restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....AllPrograms...Maintenance...Create a System Repair Disc - with Windows Vistayou'll have to use your installation disk or the "Repair your computer"option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click"Next"
- Select "Select individual settings from a full list" and click"Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click"Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to useyour system normally, and if you know what causes the crash, do thatrepeatedly. The objective here is to get the system to crash because
Driver Verifier isstressing the drivers out. If it doesn't crash for you, then let it run for atleast 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from yourinstallation DVD to set the system back to the previous restore point that youcreated.


DriverVerifier - Enable and Disable

Do the driver verifier only as a last resort, lets think about this. New Card and driver and now problems, it is most likely a bad card or most likely its driver.


 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
7
#5
Thanks Rich,

I'm at work right now so I will have to wait until I get home to try your suggestion. As for a bad video card - I highly doubt that as I've tried 3 separate cards assuming that was the problem and nothing changed. Driver sounds more like it, but I'm now curious whether this new video card driver is compatible with my system overclock - as I mentioned briefly last night, after killing the OC, I was able to game for about 10 mins-or-so without issue (BSOD typically after 5mins or less with OC settings).

Perhaps also worth mentioning is: This GTX 670 graphics card is literally brand new, supposed to be released to market today (I got it early), so the only driver available is the one that came bundled in the box. Nvidia doesn't offer newer drivers or even acknowledge that the card exists yet on their website.

Someone suggested I try a driver sweep and reinstall these drivers - perhaps the issue is parts of the old driver (for GTX 280) still in the registry preventing any new driver from working properly.
 

My Computer

System One

  • CPU
    Intel Core i7 920 @ 3.8GHz
    Motherboard
    Gigabyte X58 UD5
    Memory
    12GB Tri-Channel GSkill DDR3 1600
    Graphics Card(s)
    Gigabyte Nvidia GeForce GTX 670
    Monitor(s) Displays
    27" LED Primary, 22" LCD Secondary
    Hard Drives
    Corsair Force 3 60GB SSD
    2 x 500GB WD Caviar Black
    PSU
    Corsair 750 watt

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#6
OC, is often the cause.
Many of our experienced people, suggest that you do not OC if you want to avoid BSODs. I personally, do not OC because I know about the potential problems.
There is a member here, who disagrees with this statement, but I will make it anyway.
The manufacturers of the the computers, know the ideal settings and it came as default.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

Patonb

Vista Guru
Gold Member
Messages
2,245
#7
Thanks Rich,

Someone suggested I try a driver sweep and reinstall these drivers - perhaps the issue is parts of the old driver (for GTX 280) still in the registry preventing any new driver from working properly.
This is the best start.

You are switching widely different card archiectures, you need to do this.

I'm one who disagrees with Rich, especially with the fact that You are the computer manufactuer. But when trouble shooting you do need to go back to stock and test.

You do have alot of RAM, is it 4x3Gig? or 3x4Gig?

I assume you are using the 750tx, how old is it?
What is your OC at? ~4.0Ghz?
What are your temperatures? cpu and gpu?
What cfard went in first ATI or nVIDIA?

Oh what games?

Have you run Furmark? This would test your card but isnt dependant on a game that can bsod.

Try drivesweeper and regiver.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#8
Thanks Rich,

Someone suggested I try a driver sweep and reinstall these drivers - perhaps the issue is parts of the old driver (for GTX 280) still in the registry preventing any new driver from working properly.
This is the best start.

You are switching widely different card archiectures, you need to do this.

I'm one who disagrees with Rich, especially with the fact that You are the computer manufactuer. But when trouble shooting you do need to go back to stock and test.

You do have alot of RAM, is it 4x3Gig? or 3x4Gig?

I assume you are using the 750tx, how old is it?
What is your OC at? ~4.0Ghz?
What are your temperatures? cpu and gpu?
What cfard went in first ATI or nVIDIA?

Oh what games?

Have you run Furmark? This would test your card but isnt dependant on a game that can bsod.

Try drivesweeper and regiver.
LOL The senior members know each other well.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
7
#9
Thanks Rich,

Someone suggested I try a driver sweep and reinstall these drivers - perhaps the issue is parts of the old driver (for GTX 280) still in the registry preventing any new driver from working properly.
This is the best start.

You are switching widely different card archiectures, you need to do this.

I'm one who disagrees with Rich, especially with the fact that You are the computer manufactuer. But when trouble shooting you do need to go back to stock and test.

You do have alot of RAM, is it 4x3Gig? or 3x4Gig?

I assume you are using the 750tx, how old is it?
What is your OC at? ~4.0Ghz?
What are your temperatures? cpu and gpu?
What cfard went in first ATI or nVIDIA?

Oh what games?

Have you run Furmark? This would test your card but isnt dependant on a game that can bsod.

Try drivesweeper and regiver.
I will try the driversweep when I get home tonight. This makes sense to me since basically ANY driver/Video Card combination causes a crash except the GTX280 and it's driver.

PSU is Corsair 750TX, about 2 years old.
System runs typically at 3.8GHz, Temps are very low, Idle around low 20's and mid to upper 30's under every-day loads.

Current ram configuration is 3x4GB modules. I also have a 3x2GB kit of OCZ Gold series that I could try if necessary - but I'd prefer not to downgrade to 6GB.

System has always run Nvidia. I tried the AMD cards about a month ago without success and went back to GTX 280 and everything was fine. Now im trying GTX 670, thinking I should stick to Nvidia and still having issues.

Finally, I was testing with Microsoft Flight since it's a demanding game in terms of graphics. I very briefly tried Crysis and Starcraft 2, I did not experience a crash but again, these tests were extremely brief. I have not tried futuremark.
 

My Computer

System One

  • CPU
    Intel Core i7 920 @ 3.8GHz
    Motherboard
    Gigabyte X58 UD5
    Memory
    12GB Tri-Channel GSkill DDR3 1600
    Graphics Card(s)
    Gigabyte Nvidia GeForce GTX 670
    Monitor(s) Displays
    27" LED Primary, 22" LCD Secondary
    Hard Drives
    Corsair Force 3 60GB SSD
    2 x 500GB WD Caviar Black
    PSU
    Corsair 750 watt

Patonb

Vista Guru
Gold Member
Messages
2,245
#10
You should try furmark instead of futuremark... Futuremark still acts like a game, furmark tests differently,m less game like.

Where do you live that youre in low 20's? My apartment is mid 20's on a cool day, and i'm in Canada!

It's not totally surprising you'd get troubles with a 680, due to it being right new.

I al;so don't think its bad RAM, but maybe a memory controller stress. Up your qtt/vtt voltage 1 notch maybe. You definately have the heat over head to play with.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
Messages
7
#11
I too live in Canada. But yes, my temperature monitor seems to show around 23 celcius at idle... I do use a large 5-heatpipe, dual fan CPU cooler with Arctic Silver 5 thermal compound as well - maybe that's why.

I appreciate all the suggestions, I'm anxious to get home and try some of these things out. This is the first time that I've been stumped by a BSOD and I've always had overclocked systems.

If you can think of anything else please share!
 

My Computer

System One

  • CPU
    Intel Core i7 920 @ 3.8GHz
    Motherboard
    Gigabyte X58 UD5
    Memory
    12GB Tri-Channel GSkill DDR3 1600
    Graphics Card(s)
    Gigabyte Nvidia GeForce GTX 670
    Monitor(s) Displays
    27" LED Primary, 22" LCD Secondary
    Hard Drives
    Corsair Force 3 60GB SSD
    2 x 500GB WD Caviar Black
    PSU
    Corsair 750 watt
Messages
7
#12
I just wanted to say driver sweeper fixed my problem! I was surprised when the program showed me over 20 different driver files on my computer - including AMD ones... lol

Thanks for the help, I really appreciate it!
 

My Computer

System One

  • CPU
    Intel Core i7 920 @ 3.8GHz
    Motherboard
    Gigabyte X58 UD5
    Memory
    12GB Tri-Channel GSkill DDR3 1600
    Graphics Card(s)
    Gigabyte Nvidia GeForce GTX 670
    Monitor(s) Displays
    27" LED Primary, 22" LCD Secondary
    Hard Drives
    Corsair Force 3 60GB SSD
    2 x 500GB WD Caviar Black
    PSU
    Corsair 750 watt

Patonb

Vista Guru
Gold Member
Messages
2,245
#13
Yha. You can usually get by upgrading in a gpu family 550 -> 580 or 6670 -> 6980

But when you start mixing different generations and even worse ati-> nvidia it goes all bad.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
Messages
7
#14
Yeah it's awesome - I got the system back up to full overclock with no issues, started OC'ing the graphics card a little too =p lol
 

My Computer

System One

  • CPU
    Intel Core i7 920 @ 3.8GHz
    Motherboard
    Gigabyte X58 UD5
    Memory
    12GB Tri-Channel GSkill DDR3 1600
    Graphics Card(s)
    Gigabyte Nvidia GeForce GTX 670
    Monitor(s) Displays
    27" LED Primary, 22" LCD Secondary
    Hard Drives
    Corsair Force 3 60GB SSD
    2 x 500GB WD Caviar Black
    PSU
    Corsair 750 watt

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