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Vista Login Problems "Can't login"

FoxHound

New Member
Messages
17
#1
Running Windows Vista Home Premium SP1 on HP Pavilion TX 1250ee laptop.
I have a problem logging into Windows Vista. I get the screen up which allow me to select my account and enter a password.Then I get a welcome message.
Trouple is it goes no further :cry:.
The Screen went black with only a white cursor showing.
Seconds later, an error showed up saying
failed to set data for 'Shell'
I've left it for few hours but nothing changed.

I did some troubleshooting like testing the Hard Disk using the Built in Self Test in BIOS and everything was pass.

I tried to login through safe mode and fortunatlly it's ok.
but I don't exactlly know what's the problem?

Before it did happen I was creating CD recovery for my computer using the Recovery Manager.
Also, there was some updates from Windows :sarc: which I think what cause the problem.

I'm still troubleshooting and waiting for any respond from you guys.
 

My Computer

Messages
1,823
#2
Run error checking and see what errors come up.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID

FoxHound

New Member
Messages
17
#4
I've just notice that I can possible run anything through "Windows Task Manager"
I mean by opening it, I can go by run and put anything to run.
I tried the Control Panel and the Internet Explorer and everything runs fine.
It can also connect to Internet.

It's seem the probelm becoming more simple but I had to find what cause the blank page and that error.
 

My Computer

johngalt

Antidisestablishmentarian
Vista Guru
Messages
3,912
Location
3rd Rock
#5
It sounds like you Windows Shell (what is used to display your desktop) has been incorrectly set to something that either does not exist or else cannot work with Vista. Since opening Task Manager allows you to run programs, see if there is an explorer.exe running 0 if not, run it - if so, close it and try to run it again manually.

In the meantime let me go look up somethings regarding the shell. There might be a simple fix for this in the registry, or it might be a bit more complicated, but since the system is, inherently, running in the background, the problem seems superficial at best.

My only concern is that some sort of malware may have invaded your computer and is trying to do something to your shell like older malware used to do on XP - and if so, then you might also want to also try running various scan applications.
 

My Computers

System One System Two

  • Show second system?
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    Operating System
    Windows 10 Insider Preview current build
    Manufacturer/Model
    The Beast Model V
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified3
    Memory
    3 * 4GB Mushkin Enhanced Redline CL7 DDR3 1600 MHz (PC3-12800)
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    2 * Seagate Barracuda 7200.12 ST31000528AS SATA II
    Seagate ST1500DL001 7200 RPM SATA II
    Intel SSDSA2M080G2GC SATA II SSD
    PSU
    ThermalTake BlackWidow 850W
    Case
    ThermalTake Level 10 GT
    Cooling
    Corsair H100 (CPU) + Air (2 * 210 mm + 3 * 120mm fans)
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    Logitech MX Master
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    Logitech G15 (gen 2)
    Internet Speed
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    Intel(R) Celeron(R) CPU 1007U @ 1.50GHz
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    Dell
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    Inspiron 15"
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FoxHound

New Member
Messages
17
#6
I did what're you said but what's the point :sarc:
It didn't solved anything.
I run with the Task Manager the explorer.exe and it's opened the Computer :confused:

Anyway, I'll be waiting for your respond.
 

My Computer

johngalt

Antidisestablishmentarian
Vista Guru
Messages
3,912
Location
3rd Rock
#7
did you first close any existing explorer.exe?
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Insider Preview current build
    Manufacturer/Model
    The Beast Model V
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified3
    Memory
    3 * 4GB Mushkin Enhanced Redline CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GTX 970 + eVGA GTX 560 Ti 448 Core Classified (PhysX)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS SATA II
    Seagate ST1500DL001 7200 RPM SATA II
    Intel SSDSA2M080G2GC SATA II SSD
    PSU
    ThermalTake BlackWidow 850W
    Case
    ThermalTake Level 10 GT
    Cooling
    Corsair H100 (CPU) + Air (2 * 210 mm + 3 * 120mm fans)
    Mouse
    Logitech MX Master
    Keyboard
    Logitech G15 (gen 2)
    Internet Speed
    300+ Mbps downstream / 30+ Mbps upstream
  • Operating System
    Windows 10 Insider Preview (current)
    Manufacturer/Model
    Dell Inspiron 3521
    CPU
    Intel(R) Celeron(R) CPU 1007U @ 1.50GHz
    Motherboard
    Dell
    Memory
    8 GB
    Graphics card(s)
    Intel(R) HD Graphics
    Sound Card
    Intel(R) Display Audio | Realtek Audio
    Monitor(s) Displays
    Inspiron 15"
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL SSDSC2CW180A
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master | Synaptics TouchPad
    Keyboard
    Dell
    Internet Speed
    300+ Mbps downstream | 30+ Mbps upstream

FoxHound

New Member
Messages
17
#8
First I did restart the computer from the begining. Then I log in with my user. I check the Task Manager but I couldn't find any explorer.exe in Processes, So I run it manually by typing exactlly explorer.exe. Then it showed me the computer page.
 

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johngalt

Antidisestablishmentarian
Vista Guru
Messages
3,912
Location
3rd Rock
#9
OK, then for some reason it is not loading the explorer.exe task that shows your desktop - this seems to confirm that you have something trying to change the shell entries in the registry. have you tried moving any of your shell folders (namely Desktop) to another location that may not exist anymore?
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Insider Preview current build
    Manufacturer/Model
    The Beast Model V
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified3
    Memory
    3 * 4GB Mushkin Enhanced Redline CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GTX 970 + eVGA GTX 560 Ti 448 Core Classified (PhysX)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS SATA II
    Seagate ST1500DL001 7200 RPM SATA II
    Intel SSDSA2M080G2GC SATA II SSD
    PSU
    ThermalTake BlackWidow 850W
    Case
    ThermalTake Level 10 GT
    Cooling
    Corsair H100 (CPU) + Air (2 * 210 mm + 3 * 120mm fans)
    Mouse
    Logitech MX Master
    Keyboard
    Logitech G15 (gen 2)
    Internet Speed
    300+ Mbps downstream / 30+ Mbps upstream
  • Operating System
    Windows 10 Insider Preview (current)
    Manufacturer/Model
    Dell Inspiron 3521
    CPU
    Intel(R) Celeron(R) CPU 1007U @ 1.50GHz
    Motherboard
    Dell
    Memory
    8 GB
    Graphics card(s)
    Intel(R) HD Graphics
    Sound Card
    Intel(R) Display Audio | Realtek Audio
    Monitor(s) Displays
    Inspiron 15"
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL SSDSC2CW180A
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master | Synaptics TouchPad
    Keyboard
    Dell
    Internet Speed
    300+ Mbps downstream | 30+ Mbps upstream

johngalt

Antidisestablishmentarian
Vista Guru
Messages
3,912
Location
3rd Rock
#11
have you tried using the Vista startup repair sequence? It will scan and see if it can find any errors, and it is pretty thorough....
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Insider Preview current build
    Manufacturer/Model
    The Beast Model V
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified3
    Memory
    3 * 4GB Mushkin Enhanced Redline CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GTX 970 + eVGA GTX 560 Ti 448 Core Classified (PhysX)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS SATA II
    Seagate ST1500DL001 7200 RPM SATA II
    Intel SSDSA2M080G2GC SATA II SSD
    PSU
    ThermalTake BlackWidow 850W
    Case
    ThermalTake Level 10 GT
    Cooling
    Corsair H100 (CPU) + Air (2 * 210 mm + 3 * 120mm fans)
    Mouse
    Logitech MX Master
    Keyboard
    Logitech G15 (gen 2)
    Internet Speed
    300+ Mbps downstream / 30+ Mbps upstream
  • Operating System
    Windows 10 Insider Preview (current)
    Manufacturer/Model
    Dell Inspiron 3521
    CPU
    Intel(R) Celeron(R) CPU 1007U @ 1.50GHz
    Motherboard
    Dell
    Memory
    8 GB
    Graphics card(s)
    Intel(R) HD Graphics
    Sound Card
    Intel(R) Display Audio | Realtek Audio
    Monitor(s) Displays
    Inspiron 15"
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL SSDSC2CW180A
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master | Synaptics TouchPad
    Keyboard
    Dell
    Internet Speed
    300+ Mbps downstream | 30+ Mbps upstream

FoxHound

New Member
Messages
17
#14
Hi FoxHound,
In the registry, what is your "shell" value in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
I went through the whole directory using the regedit but at last I couldn't find Winlogon

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

BTW, I tried to creat a new user but it didn't help though.
 

My Computer

FoxHound

New Member
Messages
17
#16
I went through the whole directory using the regedit but at last I couldn't find Winlogon

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
Are you sure? No, you're kidding me:)
To be serious, have a look again and find Shell in Winlogon.
Sorry about last post:(. It seems CurrentVersion has a lot directories :o

Anyway, I checked Shell Value and it was
C:\Windows\csrss.exe
 

My Computer

sidney1st

Member
Vista Guru
Messages
968
Location
Paris
#19
If you change the value, i bet you 1 billion $ that it'll be back to Csrss at next reboot ;)

This program (hijackthis) is very safe, install it in C:\program Files or in C:\
When you run it it will ask you if you want a log of its scan, you say YES and please attach the log file to your next post.
I am afraid but you are surely infected.
 

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