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Vista SP1 Will Not Install

M

Mr Taf

#1
I've tried numerous times to Install Vista Sp1, but without success. The
install appers to go well, reaching 100% at stage 3, but then the screen
reports the SP did not successfully install, and proceeds to roll back. On
Checking the message in Windows Update, the install failed with error
80004005.

I've raised the issue directly with MS, but the advice to install the SP in
Safe mode has not helped. I've also trawled various forums and cannot find
any reference to the specific error code.

I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it might be a
hardware issue, and I have tried disabling / uninstalling various devices to
see if this helps, but this also has not got me any further.

Has anyone else experienced this? Does anyone know what this error code
means? Is there a way to force the SP to install despite this error code (it
does get to 100% at stage 3 after all, so maybe it does install, but one of
the packages check routines is picking up an error which doesn't really
exist???)
 

My Computer

C

Carey Frisch [MVP]

#2
You might try installing the standalone version of SP1.

Learn how to install Windows Vista Service Pack 1 (SP1)
http://windowshelp.microsoft.com/windows/en-us/Help/133c8953-c9cd-4fa5-8883-03e91bb6f2021033.mspx

Windows Vista Service Pack 1 Standalone (KB936330)
http://www.microsoft.com/downloads/...6d-5ebb-413b-89c9-cb3d06d12674&DisplayLang=en

Free SP1 technical support from Microsoft:
https://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=7&prid=11274&gprid=500921


--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows System & Performance

---------------------------------------------------------------

"Mr Taf" wrote:

I've tried numerous times to Install Vista Sp1, but without success. The
install appers to go well, reaching 100% at stage 3, but then the screen
reports the SP did not successfully install, and proceeds to roll back. On
Checking the message in Windows Update, the install failed with error
80004005.

I've raised the issue directly with MS, but the advice to install the SP in
Safe mode has not helped. I've also trawled various forums and cannot find
any reference to the specific error code.

I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it might be a
hardware issue, and I have tried disabling / uninstalling various devices to
see if this helps, but this also has not got me any further.

Has anyone else experienced this? Does anyone know what this error code
means? Is there a way to force the SP to install despite this error code (it
does get to 100% at stage 3 after all, so maybe it does install, but one of
the packages check routines is picking up an error which doesn't really
exist???)
 

My Computer

D

Darrell Gorter[MSFT]

#3
Hello,

Open in notepad, the cbs.log file, search for the error code: 80004005
post 10 lines prior and 10 lines after the error code.

CBS.log is located at c:\windows\logs\cbs\cbs.log

Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
| >Thread-Topic: Vista SP1 Will Not Install
| >thread-index: AcinD4J38DanatyjTCijiiXIT77aUg==
| >X-WBNR-Posting-Host: 207.46.19.168
| >From: =?Utf-8?B?TXIgVGFm?= <Mr Taf@xxxxxx>
| >Subject: Vista SP1 Will Not Install
| >Date: Fri, 25 Apr 2008 13:04:03 -0700
| >Lines: 19
| >Message-ID: <39856363-1020-41A6-8BA6-EEDDD8878909@xxxxxx>
| >MIME-Version: 1.0
| >Content-Type: text/plain;
| > charset="Utf-8"
| >Content-Transfer-Encoding: 7bit
| >X-Newsreader: Microsoft CDO for Windows 2000
| >Content-Class: urn:content-classes:message
| >Importance: normal
| >Priority: normal
| >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| >Newsgroups: microsoft.public.windows.vista.installation_setup
| >Path: TK2MSFTNGHUB02.phx.gbl
| >Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.installation_setup:39013
| >NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| >X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
| >
| >I've tried numerous times to Install Vista Sp1, but without success.
The
| >install appers to go well, reaching 100% at stage 3, but then the screen
| >reports the SP did not successfully install, and proceeds to roll back.
On
| >Checking the message in Windows Update, the install failed with error
| >80004005.
| >
| >I've raised the issue directly with MS, but the advice to install the SP
in
| >Safe mode has not helped. I've also trawled various forums and cannot
find
| >any reference to the specific error code.
| >
| >I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it might
be a
| >hardware issue, and I have tried disabling / uninstalling various
devices to
| >see if this helps, but this also has not got me any further.
| >
| >Has anyone else experienced this? Does anyone know what this error code
| >means? Is there a way to force the SP to install despite this error
code (it
| >does get to 100% at stage 3 after all, so maybe it does install, but one
of
| >the packages check routines is picking up an error which doesn't really
| >exist???)
| >
 

My Computer

P

philo

#4
"Mr Taf" <Mr Taf@xxxxxx> wrote in message
news:39856363-1020-41A6-8BA6-EEDDD8878909@xxxxxx

> I've tried numerous times to Install Vista Sp1, but without success. The
> install appers to go well, reaching 100% at stage 3, but then the screen
> reports the SP did not successfully install, and proceeds to roll back.
> On
> Checking the message in Windows Update, the install failed with error
> 80004005.
>
> I've raised the issue directly with MS, but the advice to install the SP
> in
> Safe mode has not helped. I've also trawled various forums and cannot
> find
> any reference to the specific error code.
>
> I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it might be
> a
> hardware issue, and I have tried disabling / uninstalling various devices
> to
> see if this helps, but this also has not got me any further.
>
> Has anyone else experienced this? Does anyone know what this error code
> means? Is there a way to force the SP to install despite this error code
> (it
> does get to 100% at stage 3 after all, so maybe it does install, but one
> of
> the packages check routines is picking up an error which doesn't really
> exist???)

I had the same problem
and after a lot of trial and error, got SP1 to install by opting to install
in the quiet mode /q

Does not make sense but for me , it worked
 

My Computer

M

Mr Taf

#5
Hi Darrell

This is the extract from CBS.LOG from my latest attempt. the errors near
the end of the extract go on for a lot longer...

2008-04-25 20:15:26, Info CSI 000000a1 Begin executing
advanced installer phase 22 (0x00000016) index 669 (0x0000029d) (sequence 692)
Old component: Microsoft-Windows-NetworkTopology-Inf, Version =
6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
neutral, TypeName neutral, PublicKey neutral
New component: Microsoft-Windows-NetworkTopology-Inf, Version =
6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
neutral, TypeName neutral, PublicKey neutral
Install mode: uninstall
Installer ID: {c145fd5d-1b9b-4738-9961-64034a3da28f}
Installer name: [27]"Generic Command (uninstall)"
2008-04-25 20:15:26, Info CSI 000000a2 Performing 1
operations; 1 are not lock/unlock and follow:
LockComponentPath (10): flags: 0 comp: {l:16
b:328405b808a7c801e8000000e8044405} pathid: {l:16
b:328405b808a7c801e9000000e8044405} path:
[l:228{114}]"\SystemRoot\WinSxS\x86_microsoft-windows-networktopology-inf_31bf3856ad364e35_6.0.6000.16386_none_3821e712a6535c57"
pid: 4e8 starttime: 128536244827437272 (0x01c8a7089db3b8d8)
2008-04-25 20:15:26, Info CSI 000000a3 Performing 1
operations; 1 are not lock/unlock and follow:
LockComponentPath (10): flags: 0 comp: {l:16
b:f2460ab808a7c801ea000000e8044405} pathid: {l:16
b:f2460ab808a7c801eb000000e8044405} path:
[l:228{114}]"\SystemRoot\WinSxS\x86_microsoft-windows-networktopology-inf_31bf3856ad364e35_6.0.6001.18000_none_3a58a90ea33e6d2b"
pid: 4e8 starttime: 128536244827437272 (0x01c8a7089db3b8d8)
2008-04-25 20:15:26, Info CSI
000000a4@xxxxxx/4/25:19:15:26.931 CSI Advanced installer perf trace:
CSIPERF:AIDONE;{c145fd5d-1b9b-4738-9961-64034a3da28f};Microsoft-Windows-NetworkTopology-Inf,
Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture
neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35},
Type neutral, TypeName neutral, PublicKey neutral;65341
2008-04-25 20:15:26, Info CSI 000000a5 End executing
advanced installer (sequence 692)
Completion status: S_OK

2008-04-25 20:15:26, Info CSI 000000a6 Begin executing
advanced installer phase 22 (0x00000016) index 670 (0x0000029e) (sequence 693)
Old component: Networking-MPSSVC-Rules-FPS, Version = 6.0.6000.16386, pA
= PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS,
PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral,
PublicKey neutral
New component: Networking-MPSSVC-Rules-FPS, Version = 6.0.6001.18000, pA
= PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS,
PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral,
PublicKey neutral
Install mode: uninstall
Installer ID: {68ce8d69-26ae-4f9f-bea7-50613e7ab5c1}
Installer name: [13]"Firewall Rule"
2008-04-25 20:15:26, Info CSI 000000a7 Performing 1
operations; 1 are not lock/unlock and follow:
LockComponentPath (10): flags: 0 comp: {l:16
b:72cc13b808a7c801ec000000e8044405} pathid: {l:16
b:72cc13b808a7c801ed000000e8044405} path:
[l:208{104}]"\SystemRoot\WinSxS\x86_networking-mpssvc-rules-fps_31bf3856ad364e35_6.0.6000.16386_none_618150ff6009cf62"
pid: 4e8 starttime: 128536244827437272 (0x01c8a7089db3b8d8)
2008-04-25 20:15:27, Info CSI 000000a8 Performing 1
operations; 1 are not lock/unlock and follow:
LockComponentPath (10): flags: 0 comp: {l:16
b:d22d16b808a7c801ee000000e8044405} pathid: {l:16
b:d22d16b808a7c801ef000000e8044405} path:
[l:208{104}]"\SystemRoot\WinSxS\x86_networking-mpssvc-rules-fps_31bf3856ad364e35_6.0.6001.18000_none_63b812fb5cf4e036"
pid: 4e8 starttime: 128536244827437272 (0x01c8a7089db3b8d8)
2008-04-25 20:15:27, Info CSI 000000a9 Performing 1
operations; 1 are not lock/unlock and follow:
LockComponentPath (10): flags: 0 comp: {l:16
b:328f18b808a7c801f0000000e8044405} pathid: {l:16
b:328f18b808a7c801f1000000e8044405} path:
[l:234{117}]"\SystemRoot\WinSxS\x86_microsoft-windows-f..allconfig-installer_31bf3856ad364e35_6.0.6001.18000_none_17292e3efec80e43"
pid: 4e8 starttime: 128536244827437272 (0x01c8a7089db3b8d8)
2008-04-25 20:15:27, Error CSI 00000022 (F) Logged
@2008/4/25:19:15:27.290 :
[ml:148{74},l:146{73}]"FirewallConfigInstaller:AddRemoveFirewallConfig()
installation type is 4."
[gle=0x80004005]
2008-04-25 20:15:27, Error CSI 00000023 (F) Logged
@2008/4/25:19:15:27.290 :
[ml:132{66},l:130{65}]"FirewallConfigInstaller:AddRemoveFirewallConfig()
SERVICING is 1."
[gle=0x80004005]
2008-04-25 20:15:27, Error CSI 00000024 (F) Logged
@2008/4/25:19:15:27.290 :
[ml:710{355},l:708{354}]"FirewallConfigInstaller:AddRemoveFirewallConfig()
installing <firewallRule xmlns="urn:schemas-microsoft-com:asm.v3"
Action="Allow" Active="FALSE" Binary="System" Desc="@FirewallAPI.dll,-28506"
Dir="In" LPort="139" Name="@FirewallAPI.dll,-28503" Profile="Domain"
Protocol="6" group="@FirewallAPI.dll,-28502"
internalName="FPS-NB_Session-In-TCP-NoScope" />"
[gle=0x80004005]
2008-04-25 20:15:27, Error CSI 00000025 (F) Logged
@2008/4/25:19:15:27.290 :
[ml:146{73},l:144{72}]"FirewallConfigInstaller:AddRemoveFirewallConfig()
Uninstalling a rule..."
[gle=0x80004005]
2008-04-25 20:15:27, Error CSI 00000026 (F) Logged
@2008/4/25:19:15:27.290 :
[ml:238{119},l:236{118}]"FirewallConfigInstaller::RemoveFirewallRule
(FPS-NB_Session-In-TCP-NoScope / @FirewallAPI.dll,-28503, 1) from DEFAULTS"
[gle=0x80004005]
2008-04-25 20:15:27, Error CSI 00000027 (F) Logged
@2008/4/25:19:15:27.306 :
[ml:258{129},l:256{128}]"FirewallConfigInstaller::MatchRules() did not
matched rules @FirewallAPI.dll,-28546 and @FirewallAPI.dll,-28503 because of
name."
[gle=0x80004005]
2008-04-25 20:15:27, Error CSI 00000028 (F) Logged
@2008/4/25:19:15:27.306 :
[ml:258{129},l:256{128}]"FirewallConfigInstaller::MatchRules() did not
matched rules @FirewallAPI.dll,-28545 and @FirewallAPI.dll,-28503 because of
name."
[gle=0x80004005]
2008-04-25 20:15:27, Error CSI 00000029 (F) Logged
@2008/4/25:19:15:27.306 :
[ml:258{129},l:256{128}]"FirewallConfigInstaller::MatchRules() did not
matched rules @FirewallAPI.dll,-28544 and @FirewallAPI.dll,-28503 because of
name."
[gle=0x80004005]


""Darrell Gorter[MSFT]"" wrote:

> Hello,
>
> Open in notepad, the cbs.log file, search for the error code: 80004005
> post 10 lines prior and 10 lines after the error code.
>
> CBS.log is located at c:\windows\logs\cbs\cbs.log
>
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> | >Thread-Topic: Vista SP1 Will Not Install
> | >thread-index: AcinD4J38DanatyjTCijiiXIT77aUg==
> | >X-WBNR-Posting-Host: 207.46.19.168
> | >From: =?Utf-8?B?TXIgVGFm?= <Mr Taf@xxxxxx>
> | >Subject: Vista SP1 Will Not Install
> | >Date: Fri, 25 Apr 2008 13:04:03 -0700
> | >Lines: 19
> | >Message-ID: <39856363-1020-41A6-8BA6-EEDDD8878909@xxxxxx>
> | >MIME-Version: 1.0
> | >Content-Type: text/plain;
> | > charset="Utf-8"
> | >Content-Transfer-Encoding: 7bit
> | >X-Newsreader: Microsoft CDO for Windows 2000
> | >Content-Class: urn:content-classes:message
> | >Importance: normal
> | >Priority: normal
> | >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
> | >Newsgroups: microsoft.public.windows.vista.installation_setup
> | >Path: TK2MSFTNGHUB02.phx.gbl
> | >Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.vista.installation_setup:39013
> | >NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
> | >X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
> | >
> | >I've tried numerous times to Install Vista Sp1, but without success.
> The
> | >install appers to go well, reaching 100% at stage 3, but then the screen
> | >reports the SP did not successfully install, and proceeds to roll back.
> On
> | >Checking the message in Windows Update, the install failed with error
> | >80004005.
> | >
> | >I've raised the issue directly with MS, but the advice to install the SP
> in
> | >Safe mode has not helped. I've also trawled various forums and cannot
> find
> | >any reference to the specific error code.
> | >
> | >I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it might
> be a
> | >hardware issue, and I have tried disabling / uninstalling various
> devices to
> | >see if this helps, but this also has not got me any further.
> | >
> | >Has anyone else experienced this? Does anyone know what this error code
> | >means? Is there a way to force the SP to install despite this error
> code (it
> | >does get to 100% at stage 3 after all, so maybe it does install, but one
> of
> | >the packages check routines is picking up an error which doesn't really
> | >exist???)
> | >
>
>
 

My Computer

M

Mr Taf

#6
Thanks for response Carey. I've tried the standalone version as well as the
one via automatic update and get the same error in both cases..

"Carey Frisch [MVP]" wrote:

> You might try installing the standalone version of SP1.
>
> Learn how to install Windows Vista Service Pack 1 (SP1)
> http://windowshelp.microsoft.com/windows/en-us/Help/133c8953-c9cd-4fa5-8883-03e91bb6f2021033.mspx
>
> Windows Vista Service Pack 1 Standalone (KB936330)
> http://www.microsoft.com/downloads/...6d-5ebb-413b-89c9-cb3d06d12674&DisplayLang=en
>
> Free SP1 technical support from Microsoft:
> https://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=7&prid=11274&gprid=500921
>
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Desktop Experience -
> Windows System & Performance
>
> ---------------------------------------------------------------
>
> "Mr Taf" wrote:
>
> I've tried numerous times to Install Vista Sp1, but without success. The
> install appers to go well, reaching 100% at stage 3, but then the screen
> reports the SP did not successfully install, and proceeds to roll back. On
> Checking the message in Windows Update, the install failed with error
> 80004005.
>
> I've raised the issue directly with MS, but the advice to install the SP in
> Safe mode has not helped. I've also trawled various forums and cannot find
> any reference to the specific error code.
>
> I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it might be a
> hardware issue, and I have tried disabling / uninstalling various devices to
> see if this helps, but this also has not got me any further.
>
> Has anyone else experienced this? Does anyone know what this error code
> means? Is there a way to force the SP to install despite this error code (it
> does get to 100% at stage 3 after all, so maybe it does install, but one of
> the packages check routines is picking up an error which doesn't really
> exist???)
>
 

My Computer

M

Mr Taf

#7
Philo - Does sound stange, but i'll give it a go. You never know...

"philo" wrote:

>
> "Mr Taf" <Mr Taf@xxxxxx> wrote in message
> news:39856363-1020-41A6-8BA6-EEDDD8878909@xxxxxx

> > I've tried numerous times to Install Vista Sp1, but without success. The
> > install appers to go well, reaching 100% at stage 3, but then the screen
> > reports the SP did not successfully install, and proceeds to roll back.
> > On
> > Checking the message in Windows Update, the install failed with error
> > 80004005.
> >
> > I've raised the issue directly with MS, but the advice to install the SP
> > in
> > Safe mode has not helped. I've also trawled various forums and cannot
> > find
> > any reference to the specific error code.
> >
> > I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it might be
> > a
> > hardware issue, and I have tried disabling / uninstalling various devices
> > to
> > see if this helps, but this also has not got me any further.
> >
> > Has anyone else experienced this? Does anyone know what this error code
> > means? Is there a way to force the SP to install despite this error code
> > (it
> > does get to 100% at stage 3 after all, so maybe it does install, but one
> > of
> > the packages check routines is picking up an error which doesn't really
> > exist???)
>
>
> I had the same problem
> and after a lot of trial and error, got SP1 to install by opting to install
> in the quiet mode /q
>
> Does not make sense but for me , it worked
>
>
>
 

My Computer

P

philo

#8
"Mr Taf" <MrTaf@xxxxxx> wrote in message
news:13966257-D825-48E9-B560-AB26BAD0E67E@xxxxxx

> Philo - Does sound stange, but i'll give it a go. You never know...
>

It won't hurt anything to try...
please post back with results.

I suspect it was just some odd fluke


> "philo" wrote:
>

>>
>> "Mr Taf" <Mr Taf@xxxxxx> wrote in message
>> news:39856363-1020-41A6-8BA6-EEDDD8878909@xxxxxx

>> > I've tried numerous times to Install Vista Sp1, but without success.
>> > The
>> > install appers to go well, reaching 100% at stage 3, but then the
>> > screen
>> > reports the SP did not successfully install, and proceeds to roll back.
>> > On
>> > Checking the message in Windows Update, the install failed with error
>> > 80004005.
>> >
>> > I've raised the issue directly with MS, but the advice to install the
>> > SP
>> > in
>> > Safe mode has not helped. I've also trawled various forums and cannot
>> > find
>> > any reference to the specific error code.
>> >
>> > I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it might
>> > be
>> > a
>> > hardware issue, and I have tried disabling / uninstalling various
>> > devices
>> > to
>> > see if this helps, but this also has not got me any further.
>> >
>> > Has anyone else experienced this? Does anyone know what this error
>> > code
>> > means? Is there a way to force the SP to install despite this error
>> > code
>> > (it
>> > does get to 100% at stage 3 after all, so maybe it does install, but
>> > one
>> > of
>> > the packages check routines is picking up an error which doesn't really
>> > exist???)
>>
>>
>> I had the same problem
>> and after a lot of trial and error, got SP1 to install by opting to
>> install
>> in the quiet mode /q
>>
>> Does not make sense but for me , it worked
>>
>>
>>
 

My Computer

M

Mr Taf

#9
Sounds like it was a fluke. It has failed with the same error. The errors
in CBS.LOG (in Darrells answer) all point around an issue with Windows
Firewall, so I've even tried turning the firewall off, but this also has not
helped.

So no luck yet, but thanks for the post, it was definitely worth a go.

"philo" wrote:

>
> "Mr Taf" <MrTaf@xxxxxx> wrote in message
> news:13966257-D825-48E9-B560-AB26BAD0E67E@xxxxxx

> > Philo - Does sound stange, but i'll give it a go. You never know...
> >
>
>
> It won't hurt anything to try...
> please post back with results.
>
> I suspect it was just some odd fluke
>
>

> > "philo" wrote:
> >

> >>
> >> "Mr Taf" <Mr Taf@xxxxxx> wrote in message
> >> news:39856363-1020-41A6-8BA6-EEDDD8878909@xxxxxx
> >> > I've tried numerous times to Install Vista Sp1, but without success.
> >> > The
> >> > install appers to go well, reaching 100% at stage 3, but then the
> >> > screen
> >> > reports the SP did not successfully install, and proceeds to roll back.
> >> > On
> >> > Checking the message in Windows Update, the install failed with error
> >> > 80004005.
> >> >
> >> > I've raised the issue directly with MS, but the advice to install the
> >> > SP
> >> > in
> >> > Safe mode has not helped. I've also trawled various forums and cannot
> >> > find
> >> > any reference to the specific error code.
> >> >
> >> > I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it might
> >> > be
> >> > a
> >> > hardware issue, and I have tried disabling / uninstalling various
> >> > devices
> >> > to
> >> > see if this helps, but this also has not got me any further.
> >> >
> >> > Has anyone else experienced this? Does anyone know what this error
> >> > code
> >> > means? Is there a way to force the SP to install despite this error
> >> > code
> >> > (it
> >> > does get to 100% at stage 3 after all, so maybe it does install, but
> >> > one
> >> > of
> >> > the packages check routines is picking up an error which doesn't really
> >> > exist???)
> >>
> >>
> >> I had the same problem
> >> and after a lot of trial and error, got SP1 to install by opting to
> >> install
> >> in the quiet mode /q
> >>
> >> Does not make sense but for me , it worked
> >>
> >>
> >>
>
>
>
 

My Computer

P

philo

#10
"Mr Taf" <MrTaf@xxxxxx> wrote in message
news:E85DB551-5EA6-4368-AE8C-0C24D1F93C30@xxxxxx

> Sounds like it was a fluke. It has failed with the same error. The
> errors
> in CBS.LOG (in Darrells answer) all point around an issue with Windows
> Firewall, so I've even tried turning the firewall off, but this also has
> not
> helped.
>
> So no luck yet, but thanks for the post, it was definitely worth a go.
>

Thanks for posting back...
I still don't know why that did the trick on my system
 

My Computer

D

Darrell Gorter[MSFT]

#11
Hello,
Can you check if there is a bootstat.dat file present on the system?
Look for one at \boot\bootstat.dat
and look for one at \windows\bootstat.dat
Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
| >Thread-Topic: Vista SP1 Will Not Install
| >thread-index: Acinu1XF3Yf3dVJVRnixBcAcb8HkyA==
| >X-WBNR-Posting-Host: 207.46.19.168
| >From: =?Utf-8?B?TXIgVGFm?= <MrTaf@xxxxxx>
| >References: <39856363-1020-41A6-8BA6-EEDDD8878909@xxxxxx>
<oLNQcIzpIHA.1788@xxxxxx>
| >Subject: RE: Vista SP1 Will Not Install
| >Date: Sat, 26 Apr 2008 09:34:01 -0700
| >Lines: 193
| >Message-ID: <19AD7444-ABF6-4B5A-A1D7-21E3F6E6CF97@xxxxxx>
| >MIME-Version: 1.0
| >Content-Type: text/plain;
| > charset="Utf-8"
| >Content-Transfer-Encoding: 7bit
| >X-Newsreader: Microsoft CDO for Windows 2000
| >Content-Class: urn:content-classes:message
| >Importance: normal
| >Priority: normal
| >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| >Newsgroups: microsoft.public.windows.vista.installation_setup
| >Path: TK2MSFTNGHUB02.phx.gbl
| >Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.installation_setup:39048
| >NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| >X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
| >
| >Hi Darrell
| >
| >This is the extract from CBS.LOG from my latest attempt. the errors
near
| >the end of the extract go on for a lot longer...
| >
| >2008-04-25 20:15:26, Info CSI 000000a1 Begin
executing
| >advanced installer phase 22 (0x00000016) index 669 (0x0000029d)
(sequence 692)
| > Old component: Microsoft-Windows-NetworkTopology-Inf, Version =
| >6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
| >VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
| >neutral, TypeName neutral, PublicKey neutral
| > New component: Microsoft-Windows-NetworkTopology-Inf, Version =
| >6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
| >VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
| >neutral, TypeName neutral, PublicKey neutral
| > Install mode: uninstall
| > Installer ID: {c145fd5d-1b9b-4738-9961-64034a3da28f}
| > Installer name: [27]"Generic Command (uninstall)"
| >2008-04-25 20:15:26, Info CSI 000000a2 Performing 1
| >operations; 1 are not lock/unlock and follow:
| > LockComponentPath (10): flags: 0 comp: {l:16
| >b:328405b808a7c801e8000000e8044405} pathid: {l:16
| >b:328405b808a7c801e9000000e8044405} path:
|

>[l:228{114}]"\SystemRoot\WinSxS\x86_microsoft-windows-networktopology-inf_3
1bf3856ad364e35_6.0.6000.16386_none_3821e712a6535c57"
| >pid: 4e8 starttime: 128536244827437272 (0x01c8a7089db3b8d8)
| >2008-04-25 20:15:26, Info CSI 000000a3 Performing 1
| >operations; 1 are not lock/unlock and follow:
| > LockComponentPath (10): flags: 0 comp: {l:16
| >b:f2460ab808a7c801ea000000e8044405} pathid: {l:16
| >b:f2460ab808a7c801eb000000e8044405} path:
|

>[l:228{114}]"\SystemRoot\WinSxS\x86_microsoft-windows-networktopology-inf_3
1bf3856ad364e35_6.0.6001.18000_none_3a58a90ea33e6d2b"
| >pid: 4e8 starttime: 128536244827437272 (0x01c8a7089db3b8d8)
| >2008-04-25 20:15:26, Info CSI
| >000000a4@xxxxxx/4/25:19:15:26.931 CSI Advanced installer perf trace:
|

>CSIPERF:AIDONE;{c145fd5d-1b9b-4738-9961-64034a3da28f};Microsoft-Windows-Net
workTopology-Inf,
| >Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture
| >neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8
b:31bf3856ad364e35},
| >Type neutral, TypeName neutral, PublicKey neutral;65341
| >2008-04-25 20:15:26, Info CSI 000000a5 End executing
| >advanced installer (sequence 692)
| > Completion status: S_OK
| >
| >2008-04-25 20:15:26, Info CSI 000000a6 Begin
executing
| >advanced installer phase 22 (0x00000016) index 670 (0x0000029e)
(sequence 693)
| > Old component: Networking-MPSSVC-Rules-FPS, Version =
6.0.6000.16386, pA
| >= PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1
nonSxS,
| >PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName
neutral,
| >PublicKey neutral
| > New component: Networking-MPSSVC-Rules-FPS, Version =
6.0.6001.18000, pA
| >= PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1
nonSxS,
| >PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName
neutral,
| >PublicKey neutral
| > Install mode: uninstall
| > Installer ID: {68ce8d69-26ae-4f9f-bea7-50613e7ab5c1}
| > Installer name: [13]"Firewall Rule"
| >2008-04-25 20:15:26, Info CSI 000000a7 Performing 1
| >operations; 1 are not lock/unlock and follow:
| > LockComponentPath (10): flags: 0 comp: {l:16
| >b:72cc13b808a7c801ec000000e8044405} pathid: {l:16
| >b:72cc13b808a7c801ed000000e8044405} path:
|

>[l:208{104}]"\SystemRoot\WinSxS\x86_networking-mpssvc-rules-fps_31bf3856ad3
64e35_6.0.6000.16386_none_618150ff6009cf62"
| >pid: 4e8 starttime: 128536244827437272 (0x01c8a7089db3b8d8)
| >2008-04-25 20:15:27, Info CSI 000000a8 Performing 1
| >operations; 1 are not lock/unlock and follow:
| > LockComponentPath (10): flags: 0 comp: {l:16
| >b:d22d16b808a7c801ee000000e8044405} pathid: {l:16
| >b:d22d16b808a7c801ef000000e8044405} path:
|

>[l:208{104}]"\SystemRoot\WinSxS\x86_networking-mpssvc-rules-fps_31bf3856ad3
64e35_6.0.6001.18000_none_63b812fb5cf4e036"
| >pid: 4e8 starttime: 128536244827437272 (0x01c8a7089db3b8d8)
| >2008-04-25 20:15:27, Info CSI 000000a9 Performing 1
| >operations; 1 are not lock/unlock and follow:
| > LockComponentPath (10): flags: 0 comp: {l:16
| >b:328f18b808a7c801f0000000e8044405} pathid: {l:16
| >b:328f18b808a7c801f1000000e8044405} path:
|

>[l:234{117}]"\SystemRoot\WinSxS\x86_microsoft-windows-f..allconfig-installe
r_31bf3856ad364e35_6.0.6001.18000_none_17292e3efec80e43"
| >pid: 4e8 starttime: 128536244827437272 (0x01c8a7089db3b8d8)
| >2008-04-25 20:15:27, Error CSI 00000022 (F) Logged
| >@2008/4/25:19:15:27.290 :
| >[ml:148{74},l:146{73}]"FirewallConfigInstaller:AddRemoveFirewallConfig()
| >installation type is 4."
| >[gle=0x80004005]
| >2008-04-25 20:15:27, Error CSI 00000023 (F) Logged
| >@2008/4/25:19:15:27.290 :
| >[ml:132{66},l:130{65}]"FirewallConfigInstaller:AddRemoveFirewallConfig()
| >SERVICING is 1."
| >[gle=0x80004005]
| >2008-04-25 20:15:27, Error CSI 00000024 (F) Logged
| >@2008/4/25:19:15:27.290 :
|

>[ml:710{355},l:708{354}]"FirewallConfigInstaller:AddRemoveFirewallConfig()
| >installing <firewallRule xmlns="urn:schemas-microsoft-com:asm.v3"
| >Action="Allow" Active="FALSE" Binary="System"
Desc="@FirewallAPI.dll,-28506"
| >Dir="In" LPort="139" Name="@FirewallAPI.dll,-28503" Profile="Domain"
| >Protocol="6" group="@FirewallAPI.dll,-28502"
| >internalName="FPS-NB_Session-In-TCP-NoScope" />"
| >[gle=0x80004005]
| >2008-04-25 20:15:27, Error CSI 00000025 (F) Logged
| >@2008/4/25:19:15:27.290 :
| >[ml:146{73},l:144{72}]"FirewallConfigInstaller:AddRemoveFirewallConfig()
| >Uninstalling a rule..."
| >[gle=0x80004005]
| >2008-04-25 20:15:27, Error CSI 00000026 (F) Logged
| >@2008/4/25:19:15:27.290 :
| >[ml:238{119},l:236{118}]"FirewallConfigInstaller::RemoveFirewallRule
| >(FPS-NB_Session-In-TCP-NoScope / @FirewallAPI.dll,-28503, 1) from
DEFAULTS"
| >[gle=0x80004005]
| >2008-04-25 20:15:27, Error CSI 00000027 (F) Logged
| >@2008/4/25:19:15:27.306 :
| >[ml:258{129},l:256{128}]"FirewallConfigInstaller::MatchRules() did not
| >matched rules @FirewallAPI.dll,-28546 and @FirewallAPI.dll,-28503
because of
| >name."
| >[gle=0x80004005]
| >2008-04-25 20:15:27, Error CSI 00000028 (F) Logged
| >@2008/4/25:19:15:27.306 :
| >[ml:258{129},l:256{128}]"FirewallConfigInstaller::MatchRules() did not
| >matched rules @FirewallAPI.dll,-28545 and @FirewallAPI.dll,-28503
because of
| >name."
| >[gle=0x80004005]
| >2008-04-25 20:15:27, Error CSI 00000029 (F) Logged
| >@2008/4/25:19:15:27.306 :
| >[ml:258{129},l:256{128}]"FirewallConfigInstaller::MatchRules() did not
| >matched rules @FirewallAPI.dll,-28544 and @FirewallAPI.dll,-28503
because of
| >name."
| >[gle=0x80004005]
| >
| >
| >""Darrell Gorter[MSFT]"" wrote:
| >
| >> Hello,
| >>
| >> Open in notepad, the cbs.log file, search for the error code: 80004005
| >> post 10 lines prior and 10 lines after the error code.
| >>
| >> CBS.log is located at c:\windows\logs\cbs\cbs.log
| >>
| >> Thanks,
| >> Darrell Gorter[MSFT]
| >>
| >> This posting is provided "AS IS" with no warranties, and confers no
rights
| >> --------------------
| >> | >Thread-Topic: Vista SP1 Will Not Install
| >> | >thread-index: AcinD4J38DanatyjTCijiiXIT77aUg==
| >> | >X-WBNR-Posting-Host: 207.46.19.168
| >> | >From: =?Utf-8?B?TXIgVGFm?= <Mr Taf@xxxxxx>
| >> | >Subject: Vista SP1 Will Not Install
| >> | >Date: Fri, 25 Apr 2008 13:04:03 -0700
| >> | >Lines: 19
| >> | >Message-ID: <39856363-1020-41A6-8BA6-EEDDD8878909@xxxxxx>
| >> | >MIME-Version: 1.0
| >> | >Content-Type: text/plain;
| >> | > charset="Utf-8"
| >> | >Content-Transfer-Encoding: 7bit
| >> | >X-Newsreader: Microsoft CDO for Windows 2000
| >> | >Content-Class: urn:content-classes:message
| >> | >Importance: normal
| >> | >Priority: normal
| >> | >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| >> | >Newsgroups: microsoft.public.windows.vista.installation_setup
| >> | >Path: TK2MSFTNGHUB02.phx.gbl
| >> | >Xref: TK2MSFTNGHUB02.phx.gbl
| >> microsoft.public.windows.vista.installation_setup:39013
| >> | >NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| >> | >X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
| >> | >
| >> | >I've tried numerous times to Install Vista Sp1, but without
success.
| >> The
| >> | >install appers to go well, reaching 100% at stage 3, but then the
screen
| >> | >reports the SP did not successfully install, and proceeds to roll
back.
| >> On
| >> | >Checking the message in Windows Update, the install failed with
error
| >> | >80004005.
| >> | >
| >> | >I've raised the issue directly with MS, but the advice to install
the SP
| >> in
| >> | >Safe mode has not helped. I've also trawled various forums and
cannot
| >> find
| >> | >any reference to the specific error code.
| >> | >
| >> | >I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it
might
| >> be a
| >> | >hardware issue, and I have tried disabling / uninstalling various
| >> devices to
| >> | >see if this helps, but this also has not got me any further.
| >> | >
| >> | >Has anyone else experienced this? Does anyone know what this error
code
| >> | >means? Is there a way to force the SP to install despite this
error
| >> code (it
| >> | >does get to 100% at stage 3 after all, so maybe it does install,
but one
| >> of
| >> | >the packages check routines is picking up an error which doesn't
really
| >> | >exist???)
| >> | >
| >>
| >>
| >
 

My Computer

S

Silver

#12
I have an identical issue, exact errors etc...
Both:

\boot\bootstat.dat
and
\windows\bootstat.dat

exist on my system.

As an aside, I have Avast antivir installed - what AV is OP using?

Geoff
--
 

My Computer

B

Bob W

#13
Let me guess. You have McAfee security software or some other Antivirus/Malware software? It's a known issue with McAfee ISS and SP1 Update. Had the exact same problem. Turn OFF "until restart" everything in McAfee, etc. that you can find. Try the update again. If that doesn't work (if you have something other than McAfee), then I suggest a uninstall of the program, then update and then re-install. If you are running Norton, it does NOT play well with Vista to begin with and you should change to another virus program.
Bob, Still Old, Still Grey, And Still A Woolf


No trees were harmed in the sending of this message and a very large number of electrons were asked their permission to be terribly inconvenienced. And a party was thrown for them afterwards for being really cool about it.

Bob's Space - Home Page of the Olde Greywoolf

"Mr Taf" <Mr Taf@xxxxxx> wrote in message news:39856363-1020-41A6-8BA6-EEDDD8878909@xxxxxx
I've tried numerous times to Install Vista Sp1, but without success. The
install appers to go well, reaching 100% at stage 3, but then the screen
reports the SP did not successfully install, and proceeds to roll back. On
Checking the message in Windows Update, the install failed with error
80004005.

I've raised the issue directly with MS, but the advice to install the SP in
Safe mode has not helped. I've also trawled various forums and cannot find
any reference to the specific error code.

I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it might be a
hardware issue, and I have tried disabling / uninstalling various devices to
see if this helps, but this also has not got me any further.

Has anyone else experienced this? Does anyone know what this error code
means? Is there a way to force the SP to install despite this error code (it
does get to 100% at stage 3 after all, so maybe it does install, but one of
the packages check routines is picking up an error which doesn't really
exist???)
 

My Computer

J
#14
"philo" <philo@xxxxxx> wrote in message
news:uqH3wo8pIHA.4912@xxxxxx

>
> "Mr Taf" <MrTaf@xxxxxx> wrote in message
> news:E85DB551-5EA6-4368-AE8C-0C24D1F93C30@xxxxxx

>> Sounds like it was a fluke. It has failed with the same error. The
>> errors
>> in CBS.LOG (in Darrells answer) all point around an issue with Windows
>> Firewall, so I've even tried turning the firewall off, but this also has
>> not
>> helped.
>>
>> So no luck yet, but thanks for the post, it was definitely worth a go.
>>
>
>
> Thanks for posting back...
> I still don't know why that did the trick on my system
>

I had all kinds of problems until I turned my Avast antivirus off.

BTW, if I remember right, Stage 3 doesn't happen until after a reboot.

John
 

My Computer

#15
I am also having same symtoms, 100% of Stage 3 complete, then rollback with
error 8004402F which seems to be related to SMS which I am not running based
on only 2 matches I have found in searches.

I only have C:\Windows\bootstat.dat. - Should I delete it?

I am also about to try the SP in Safe mode and will post results.

Thanks
Jay

"Silver" wrote:

> I have an identical issue, exact errors etc...
> Both:
>
> \boot\bootstat.dat
> and
> \windows\bootstat.dat
>
> exist on my system.
>
> As an aside, I have Avast antivir installed - what AV is OP using?
>
> Geoff
> --
>
 

My Computer

B

Bob W

#16
Cure: turn OFF your virus ware or uninstall it while you update and then put it back. Which Virus/Security program are you running? Had exact same problem with SP1 and McAfee. Simple turn off, fixed it all.
Bob, Still Old, Still Grey, And Still A Woolf


No trees were harmed in the sending of this message and a very large number of electrons were asked their permission to be terribly inconvenienced. And a party was thrown for them afterwards for being really cool about it.

Bob's Space - Home Page of the Olde Greywoolf

"Jay" <Jay@xxxxxx> wrote in message news:8A9AD92D-1218-4A10-9C43-392AEDD4BF22@xxxxxx
I am also having same symtoms, 100% of Stage 3 complete, then rollback with
error 8004402F which seems to be related to SMS which I am not running based
on only 2 matches I have found in searches.

I only have C:\Windows\bootstat.dat. - Should I delete it?

I am also about to try the SP in Safe mode and will post results.

Thanks
Jay

"Silver" wrote:

> I have an identical issue, exact errors etc...
> Both:
>
> \boot\bootstat.dat
> and
> \windows\bootstat.dat
>
> exist on my system.
>
> As an aside, I have Avast antivir installed - what AV is OP using?
>
> Geoff
> --
>
 

My Computer

S

Silver

#17
I uninstalled AV - Still failed in dangerous mode. So I tried safe mode -
Still failed.

I'll try again when I feel so inclined I guess.
 

My Computer

D

Darrell Gorter[MSFT]

#18
Hello,
Do not delete the bootstat.dat file, you will get error message that this
thread is talking about.
your error code is different so it's a different issue, not that same as
what is on this thread.
I have only seen your error code when the tmp or temp folder environment
variables are not correct.

Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
| >Thread-Topic: Vista SP1 Will Not Install
| >thread-index: AciqKquZEmoOUEyyTZCxwOzMMQKYoA==
| >X-WBNR-Posting-Host: 67.83.125.121
| >From: =?Utf-8?B?SmF5?= <Jay@xxxxxx>
| >References: <39856363-1020-41A6-8BA6-EEDDD8878909@xxxxxx>
<oLNQcIzpIHA.1788@xxxxxx>
<19AD7444-ABF6-4B5A-A1D7-21E3F6E6CF97@xxxxxx>
<YiMdnvBqIHA.4284@xxxxxx>
<Od91XkUqIHA.3616@xxxxxx>
| >Subject: Re: Vista SP1 Will Not Install
| >Date: Tue, 29 Apr 2008 11:56:02 -0700
| >Lines: 27
| >Message-ID: <8A9AD92D-1218-4A10-9C43-392AEDD4BF22@xxxxxx>
| >MIME-Version: 1.0
| >Content-Type: text/plain;
| > charset="Utf-8"
| >Content-Transfer-Encoding: 7bit
| >X-Newsreader: Microsoft CDO for Windows 2000
| >Content-Class: urn:content-classes:message
| >Importance: normal
| >Priority: normal
| >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| >Newsgroups: microsoft.public.windows.vista.installation_setup
| >Path: TK2MSFTNGHUB02.phx.gbl
| >Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.installation_setup:39179
| >NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| >X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
| >
| >I am also having same symtoms, 100% of Stage 3 complete, then rollback
with
| >error 8004402F which seems to be related to SMS which I am not running
based
| >on only 2 matches I have found in searches.
| >
| >I only have C:\Windows\bootstat.dat. - Should I delete it?
| >
| >I am also about to try the SP in Safe mode and will post results.
| >
| >Thanks
| >Jay
| >
| >"Silver" wrote:
| >
| >> I have an identical issue, exact errors etc...
| >> Both:
| >>
| >> \boot\bootstat.dat
| >> and
| >> \windows\bootstat.dat
| >>
| >> exist on my system.
| >>
| >> As an aside, I have Avast antivir installed - what AV is OP using?
| >>
| >> Geoff
| >> --
| >>
| >
 

My Computer

M

Mr Taf

#19
Darrell

Bootstat.dat does exist in Windows, but not under Windows\boot.

However, following up onone of the other replies, I uninstalled IOLO
anitvirus, and re-tried. SP1 successfully installed after this.

It does seem to be a common theme that antivirus packages are interfering
with SP1 installation. Maybe Microsoft need to take note of this and either
change the AP install routine, or else warn users about this as part of the
install so stop us going off down numerous dead-ends.

However, many thanks for your assistance with this. I have at last got the
result I was looking for.

""Darrell Gorter[MSFT]"" wrote:

> Hello,
> Do not delete the bootstat.dat file, you will get error message that this
> thread is talking about.
> your error code is different so it's a different issue, not that same as
> what is on this thread.
> I have only seen your error code when the tmp or temp folder environment
> variables are not correct.
>
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> | >Thread-Topic: Vista SP1 Will Not Install
> | >thread-index: AciqKquZEmoOUEyyTZCxwOzMMQKYoA==
> | >X-WBNR-Posting-Host: 67.83.125.121
> | >From: =?Utf-8?B?SmF5?= <Jay@xxxxxx>
> | >References: <39856363-1020-41A6-8BA6-EEDDD8878909@xxxxxx>
> <oLNQcIzpIHA.1788@xxxxxx>
> <19AD7444-ABF6-4B5A-A1D7-21E3F6E6CF97@xxxxxx>
> <YiMdnvBqIHA.4284@xxxxxx>
> <Od91XkUqIHA.3616@xxxxxx>
> | >Subject: Re: Vista SP1 Will Not Install
> | >Date: Tue, 29 Apr 2008 11:56:02 -0700
> | >Lines: 27
> | >Message-ID: <8A9AD92D-1218-4A10-9C43-392AEDD4BF22@xxxxxx>
> | >MIME-Version: 1.0
> | >Content-Type: text/plain;
> | > charset="Utf-8"
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> | >Path: TK2MSFTNGHUB02.phx.gbl
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> microsoft.public.windows.vista.installation_setup:39179
> | >NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
> | >X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
> | >
> | >I am also having same symtoms, 100% of Stage 3 complete, then rollback
> with
> | >error 8004402F which seems to be related to SMS which I am not running
> based
> | >on only 2 matches I have found in searches.
> | >
> | >I only have C:\Windows\bootstat.dat. - Should I delete it?
> | >
> | >I am also about to try the SP in Safe mode and will post results.
> | >
> | >Thanks
> | >Jay
> | >
> | >"Silver" wrote:
> | >
> | >> I have an identical issue, exact errors etc...
> | >> Both:
> | >>
> | >> \boot\bootstat.dat
> | >> and
> | >> \windows\bootstat.dat
> | >>
> | >> exist on my system.
> | >>
> | >> As an aside, I have Avast antivir installed - what AV is OP using?
> | >>
> | >> Geoff
> | >> --
> | >>
> | >
>
>
 

My Computer

M

Mr Taf

#20
Bob

Good guess. IOLO antivirus was installed. I say 'was' because as soon as i
uninstalled it, SP1 successfully installed.

Many thanks for your response on this. It's a shame Microsoft Support
themselves could not offer this advice and I have had to rely on the good
grace of the user community to answer my response.

Many thanks again

"Bob W" wrote:

> Let me guess. You have McAfee security software or some other Antivirus/Malware software? It's a known issue with McAfee ISS and SP1 Update. Had the exact same problem. Turn OFF "until restart" everything in McAfee, etc. that you can find. Try the update again. If that doesn't work (if you have something other than McAfee), then I suggest a uninstall of the program, then update and then re-install. If you are running Norton, it does NOT play well with Vista to begin with and you should change to another virus program.
> Bob, Still Old, Still Grey, And Still A Woolf
>
>
> No trees were harmed in the sending of this message and a very large number of electrons were asked their permission to be terribly inconvenienced. And a party was thrown for them afterwards for being really cool about it.
>
> Bob's Space - Home Page of the Olde Greywoolf
>
> "Mr Taf" <Mr Taf@xxxxxx> wrote in message news:39856363-1020-41A6-8BA6-EEDDD8878909@xxxxxx
> I've tried numerous times to Install Vista Sp1, but without success. The
> install appers to go well, reaching 100% at stage 3, but then the screen
> reports the SP did not successfully install, and proceeds to roll back. On
> Checking the message in Windows Update, the install failed with error
> 80004005.
>
> I've raised the issue directly with MS, but the advice to install the SP in
> Safe mode has not helped. I've also trawled various forums and cannot find
> any reference to the specific error code.
>
> I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it might be a
> hardware issue, and I have tried disabling / uninstalling various devices to
> see if this helps, but this also has not got me any further.
>
> Has anyone else experienced this? Does anyone know what this error code
> means? Is there a way to force the SP to install despite this error code (it
> does get to 100% at stage 3 after all, so maybe it does install, but one of
> the packages check routines is picking up an error which doesn't really
> exist???)
 

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