• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Vista will not install usb drivers for new devices

vicsd12

New Member
Messages
3
#1
I have been trying to install a usb flash drive and a wireless notebook optical mouse onto my Lenovo R61 without success very frustrating.

I am using Vista SP1.

When I attempt to load the devices I receive the following message.

WINDOWS ENCOUNTERED A PROBLEM INSTALLING THE DRIVER SOFTWARE FOR YOUR DEVICE.

"Windows found driver software for your device but encountered an error while attempting to install it ( usb mass storage for the flash drive and human interface device for the mouse ) There is no selected driver for the device information set or element.

I've been at this for days, does anyone have a solution.
 

My Computer

M

Mike Hall - MVP

#2
"vicsd12" <guest@xxxxxx-email.com> wrote in message
news:a0bf2a2a0e0ecbf9223c79adbce407f4@xxxxxx-gateway.com...

>
> I have been trying to install a usb flash drive and a wireless notebook
> optical mouse onto my Lenovo R61 without success very frustrating.
>
> I am using Vista SP1.
>
> When I attempt to load the devices I receive the following message.
>
> WINDOWS ENCOUNTERED A PROBLEM INSTALLING THE DRIVER SOFTWARE FOR YOUR
> DEVICE.
>
> "Windows found driver software for your device but encountered an error
> while attempting to install it ( usb mass storage for the flash drive
> and human interface device for the mouse ) There is no selected driver
> for the device information set or element.
>
> I've been at this for days, does anyone have a solution.
>
>
> --
> vicsd12

Try the solutions on this web page..

http://support.microsoft.com/kb/928631

Depending upon your technical ability, you may need to get local help for
some of it..


--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx
 

My Computer

O

oscar

#3
Regarding the USB flash drive. Does Device Manager detect it? Using Computer,
can you access the flash drive and open it?

Also, have you contacted Lenevo for any solutions or possible drive updates?
--
oscar :)

....Right click is your best friend...


"vicsd12" wrote:

>
> I have been trying to install a usb flash drive and a wireless notebook
> optical mouse onto my Lenovo R61 without success very frustrating.
>
> I am using Vista SP1.
>
> When I attempt to load the devices I receive the following message.
>
> WINDOWS ENCOUNTERED A PROBLEM INSTALLING THE DRIVER SOFTWARE FOR YOUR
> DEVICE.
>
> "Windows found driver software for your device but encountered an error
> while attempting to install it ( usb mass storage for the flash drive
> and human interface device for the mouse ) There is no selected driver
> for the device information set or element.
>
> I've been at this for days, does anyone have a solution.
>
>
> --
> vicsd12
>
 

My Computer

Users Who Are Viewing This Thread (Users: 1, Guests: 0)