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Vista won't shut down

B

Barrie

#1
My Vista installation, which has been behaving very well, has begun a new
behavior pattern. When I click on Shut Down from the Start Menu, it does so
and then, after a few minutes it starts up again. Does anyone have any
suggestions as to what to check?
 

My Computer

D
#2
Did you connect a new USB device to the computer? That may be the culprit.
It sounds as if you've connected something to the computer to cause it to
start up. For example, when I move my mouse, the computer will start up
because that's how I configured the motherboard. My motherboard has jumper
settings that allow connected USB devices to wake the computer; it also has a
jumper setting to permit the keyboard to wake the computer. If the connected
device sends a signal to the computer, your computer will start up.

"Barrie" wrote:

> My Vista installation, which has been behaving very well, has begun a new
> behavior pattern. When I click on Shut Down from the Start Menu, it does so
> and then, after a few minutes it starts up again. Does anyone have any
> suggestions as to what to check?
 

My Computer

B

Barrie

#3
Hmmm. That's interesting. I guess I will have to do a search of the
Properties of various items in the Device Manager. Thank you for the
suggestion.

"dl63" wrote:

> Did you connect a new USB device to the computer? That may be the culprit.
> It sounds as if you've connected something to the computer to cause it to
> start up. For example, when I move my mouse, the computer will start up
> because that's how I configured the motherboard. My motherboard has jumper
> settings that allow connected USB devices to wake the computer; it also has a
> jumper setting to permit the keyboard to wake the computer. If the connected
> device sends a signal to the computer, your computer will start up.
>
> "Barrie" wrote:
>
> > My Vista installation, which has been behaving very well, has begun a new
> > behavior pattern. When I click on Shut Down from the Start Menu, it does so
> > and then, after a few minutes it starts up again. Does anyone have any
> > suggestions as to what to check?
 

My Computer

D
#4
Your welcome. When you fix it, let us know what it was. It's always
interesting to know the exact cause of a problem.

"Barrie" wrote:

> Hmmm. That's interesting. I guess I will have to do a search of the
> Properties of various items in the Device Manager. Thank you for the
> suggestion.
>
> "dl63" wrote:
>
> > Did you connect a new USB device to the computer? That may be the culprit.
> > It sounds as if you've connected something to the computer to cause it to
> > start up. For example, when I move my mouse, the computer will start up
> > because that's how I configured the motherboard. My motherboard has jumper
> > settings that allow connected USB devices to wake the computer; it also has a
> > jumper setting to permit the keyboard to wake the computer. If the connected
> > device sends a signal to the computer, your computer will start up.
> >
> > "Barrie" wrote:
> >
> > > My Vista installation, which has been behaving very well, has begun a new
> > > behavior pattern. When I click on Shut Down from the Start Menu, it does so
> > > and then, after a few minutes it starts up again. Does anyone have any
> > > suggestions as to what to check?
 

My Computer

H

hopeicantoo

#5
Were you able to find out what was causing this? Because this is happening on
our computer as well ever since we installed Vista.
--
hopeicantoo


"dl63" wrote:

> Your welcome. When you fix it, let us know what it was. It's always
> interesting to know the exact cause of a problem.
>
> "Barrie" wrote:
>
> > Hmmm. That's interesting. I guess I will have to do a search of the
> > Properties of various items in the Device Manager. Thank you for the
> > suggestion.
> >
> > "dl63" wrote:
> >
> > > Did you connect a new USB device to the computer? That may be the culprit.
> > > It sounds as if you've connected something to the computer to cause it to
> > > start up. For example, when I move my mouse, the computer will start up
> > > because that's how I configured the motherboard. My motherboard has jumper
> > > settings that allow connected USB devices to wake the computer; it also has a
> > > jumper setting to permit the keyboard to wake the computer. If the connected
> > > device sends a signal to the computer, your computer will start up.
> > >
> > > "Barrie" wrote:
> > >
> > > > My Vista installation, which has been behaving very well, has begun a new
> > > > behavior pattern. When I click on Shut Down from the Start Menu, it does so
> > > > and then, after a few minutes it starts up again. Does anyone have any
> > > > suggestions as to what to check?
 

My Computer

Messages
1
#6
I had this same problem too. I went into Device Manager -> My mouse's properties -> Power Management tab and unchecked the box that said "Allow this device to wake up the computer".

Thanks for the help!
 

My Computer

A

annie

#7
Did you ever resolve this problem? My computer won't shut down at all - it
will remain in "shutting down" mode all night if I leave it.

"Barrie" wrote:

> My Vista installation, which has been behaving very well, has begun a new
> behavior pattern. When I click on Shut Down from the Start Menu, it does so
> and then, after a few minutes it starts up again. Does anyone have any
> suggestions as to what to check?
 

My Computer

M

Malke

#8
annie wrote:

> Did you ever resolve this problem? My computer won't shut down at all -
> it will remain in "shutting down" mode all night if I leave it.
>
> "Barrie" wrote:
>

>> My Vista installation, which has been behaving very well, has begun a new
>> behavior pattern. When I click on Shut Down from the Start Menu, it does
>> so
>> and then, after a few minutes it starts up again. Does anyone have any
>> suggestions as to what to check?
Posting to an older, closed thread won't be helpful. No one knows your
details and the original poster probably won't come back.

Here are general shutdown troubleshooting suggestions. If you need more help
then post back with the results of your troubleshooting and details about
your computer.

Shutdown issues are generally caused by a program and/or process that is
refusing to exit gracefully. The program and/or process can be from malware
or can be legitimate (such as an invasive antivirus like Norton or McAfee).
If you are using a Norton or McAfee product, uninstall it and replace with
a better program such as NOD32, Kasperksy, or Avast (free). The Windows
Firewall is adequate for most people. With Vista, shutdown issues can also
be caused by old/poorly written drivers so make sure all drivers are
updated. See Step B. below for general driver directions.

A.The first step is always to make sure your computer is virus/malware free.

http://www.elephantboycomputers.com/page2.html#Removing_Malware

B. Drivers - The First Law of Driver Updates is "if it ain't broke, don't
fix it". Normally if everything is working you want to leave things as they
are. The exception is that heavy-duty gamers will usually want to update
their video and sound drivers to squeeze every last bit of performance out
of the hardware to get the fastest frame rates. If you're not one of those
people, you don't need to update your drivers if there are no problems you
are trying to solve.

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer
(HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model
machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows

C. If the computer is virus/malware-free, drivers are current, and no Norton
or McAfee programs are installed, then do clean-boot troubleshooting to see
which program/process is the culprit:

How to perform a clean boot in Vista and XP -
http://support.microsoft.com/kb/331796

D. If you need more information, here is an excellent shutdown
troubleshooter:

http://www.aumha.org/win5/a/shtdwnxp.htm

Standard caveat: If troubleshooting the issue is too difficult - and there
is absolutely no shame in admitting this isn't your cup of tea - take the
machine to a computer repair shop. This will not be your local
BigComputerStore/GeekSquad type of place. Get recommendations from family,
friends, colleagues.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!
 

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