vistax64 ulitmate BSOD error when rendering mp4 with sony vegas pro 9

problem?

  • drivers

    Votes: 0 0.0%
  • program error sony vegas pro 9

    Votes: 0 0.0%

  • Total voters
    2

cpruett86

New Member
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: c5
BCP1: FFFFF80071FF0560
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80001F91872
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini011710-04.dmp
C:\Users\chris\AppData\Local\Temp\WER-2885737-0.sysdata.xml
C:\Users\chris\AppData\Local\Temp\WER3330.tmp.version.txt
 

My Computer

System One

  • CPU
    intel i7
    Graphics Card(s)
    ati radeon 4800hd
    Sound Card
    realtek hd
    Monitor(s) Displays
    22 in acer v223w
    Hard Drives
    150gb
    Case
    thermaltake custom
    Mouse
    ideazon reaper edge 3200dpi
    Keyboard
    wolf king gaming keyboard
    Internet Speed
    cable

usasma

Old and cranky
Vista Guru
Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service - then post the link to it.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump
 

My Computer

cpruett86

New Member
here are all the minidump files, i just copied the whole folder for you.
 

Attachments

My Computer

System One

  • CPU
    intel i7
    Graphics Card(s)
    ati radeon 4800hd
    Sound Card
    realtek hd
    Monitor(s) Displays
    22 in acer v223w
    Hard Drives
    150gb
    Case
    thermaltake custom
    Mouse
    ideazon reaper edge 3200dpi
    Keyboard
    wolf king gaming keyboard
    Internet Speed
    cable

richc46

Vista Guru
Gold Member
Per your message to me, all I can say is that

There are several members here who are proficient with BSOD, but I am not one.

Sorry
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Vista Guru
Gold Member
Go to one of my posts and click on my name, it should let you PM.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

usasma

Old and cranky
Vista Guru
The dump files are pretty spread out (storage, video, network)
So, I'd suggest running Driver Verifier according to these instructions:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.

More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
Here's a summary of the memory dumps:
Code:
Built by: 6002.18005.amd64fre.lh_sp2rtm.090410-1830
Debug session time: Sat Oct 10 16:30:25.758 2009 (GMT-5)
System Uptime: 0 days 0:11:16.523
BugCheck D1, {fffff800322ab6fa, c, 8, fffff800322ab6fa}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+20b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  left4dead.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 6002.18005.amd64fre.lh_sp2rtm.090410-1830
Debug session time: Sat Oct 10 16:35:53.739 2009 (GMT-5)
System Uptime: 0 days 0:03:57.479
BugCheck D1, {fffffa607475fa04, 2, 1, fffffa6003484075}
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+83075 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  left4dead.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 6002.18005.amd64fre.lh_sp2rtm.090410-1830
Debug session time: Sat Oct 10 16:50:39.363 2009 (GMT-5)
System Uptime: 0 days 0:06:04.108
BugCheck 50, {fffffa8065877520, 0, fffffa600317ddd5, 5}
Probably caused by : dxgkrnl.sys ( dxgkrnl!VIDMM_GLOBAL::ReferenceAllocationForPreparation+19 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 6002.18005.amd64fre.lh_sp2rtm.090410-1830
Debug session time: Sat Oct 10 17:10:44.535 2009 (GMT-5)
System Uptime: 0 days 0:19:00.304
BugCheck 50, {fffffa8065975010, 0, fffffa6003173dd5, 5}
Probably caused by : dxgkrnl.sys ( dxgkrnl!VIDMM_GLOBAL::ReferenceAllocationForPreparation+19 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 6002.18005.amd64fre.lh_sp2rtm.090410-1830
Debug session time: Sat Oct 10 17:15:46.750 2009 (GMT-5)
System Uptime: 0 days 0:00:27.482
BugCheck A, {fffffa8067f21800, c, 0, fffff800022ce614}
Probably caused by : ntkrnlmp.exe ( nt!AlpcpSignalAndWait+1c4 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  ashServ.exe
 

My Computer

cpruett86

New Member
it crashed, but froze on the distorted screen before the blue screen... i waited 5 minutes or so and restarted........ and i need to know were to put my minidump file back to because i accidentally dragged it out of windows search instead of copying it... but here it is post crash.
 

Attachments

My Computer

System One

  • CPU
    intel i7
    Graphics Card(s)
    ati radeon 4800hd
    Sound Card
    realtek hd
    Monitor(s) Displays
    22 in acer v223w
    Hard Drives
    150gb
    Case
    thermaltake custom
    Mouse
    ideazon reaper edge 3200dpi
    Keyboard
    wolf king gaming keyboard
    Internet Speed
    cable

zigzag3143

Banned
it crashed, but froze on the distorted screen before the blue screen... i waited 5 minutes or so and restarted........ and i need to know were to put my minidump file back to because i accidentally dragged it out of windows search instead of copying it... but here it is post crash.

hi and welcome

the only dmp checked was caused by the video driver. with as many old drivers as I found anything could have been the cause of the others

I would update the drivers and dl a fresh video driver and install


Ken J+

Code:
Mini101009-01.dmp    10/10/2009 1:32:22 PM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    fffff800`322ab6fa    00000000`0000000c    00000000`00000008    fffff800`322ab6fa    ntoskrnl.exe    ntoskrnl.exe+5a450                    x64        C:\Users\K\Desktop\minidump 1\Mini101009-01.dmp    8    15    6002    
Mini101009-02.dmp    10/10/2009 1:37:22 PM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    fffffa60`7475fa04    00000000`00000002    00000000`00000001    fffffa60`03484075    athrx.sys    athrx.sys+83075                    x64        C:\Users\K\Desktop\minidump 1\Mini101009-02.dmp    8    15    6002    
Mini101009-05.dmp    10/10/2009 2:21:14 PM    IRQL_NOT_LESS_OR_EQUAL    0x0000000a    fffffa80`67f21800    00000000`0000000c    00000000`00000000    fffff800`022ce614    ntoskrnl.exe    ntoskrnl.exe+5a450                    x64        C:\Users\K\Desktop\minidump 1\Mini101009-05.dmp    8    15    6002    
Mini101009-03.dmp    10/10/2009 1:52:10 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffffa80`65877520    00000000`00000000    fffffa60`0317ddd5    00000000`00000005    ntoskrnl.exe    ntoskrnl.exe+5a450                    x64        C:\Users\K\Desktop\minidump 1\Mini101009-03.dmp    8    15    6002    
Mini101009-04.dmp    10/10/2009 2:15:44 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffffa80`65975010    00000000`00000000    fffffa60`03173dd5    00000000`00000005    ntoskrnl.exe    ntoskrnl.exe+5a450                    x64        C:\Users\K\Desktop\minidump 1\Mini101009-04.dmp    8    15    6002
old drivers
Code:
secdrv.SYS        fffffa60`07185000    fffffa60`07190000    0x0000b000    0x4508052e    9/13/2006 8:18:38 AM                        
peauth.sys        fffffa60`070cf000    fffffa60`07185000    0x000b6000    0x453cae0c    10/23/2006 6:57:00 AM                        
Null.SYS        fffffa60`04be3000    fffffa60`04bec000    0x00009000    0x4549bc4b    11/2/2006 4:37:15 AM                        
swenum.sys        fffffa60`034d2000    fffffa60`034d3480    0x00001480    0x4549bc5d    11/2/2006 4:37:33 AM                        
iastorv.sys        fffffa60`00a01000    fffffa60`00ac8000    0x000c7000    0x46fd48aa    9/28/2007 1:32:10 PM                        
dump_iaStorV.sys        fffffa60`05280000    fffffa60`05347000    0x000c7000    0x46fd48aa    9/28/2007 1:32:10 PM                        
dump_dumpfve.sys        fffffa60`05347000    fffffa60`0535a000    0x00013000    0x47919019    1/19/2008 12:52:25 AM                        
intelppm.sys        fffffa60`00fe0000    fffffa60`00ff3000    0x00013000    0x4791902d    1/19/2008 12:52:45 AM                        
Fs_Rec.SYS        fffffa60`04bd9000    fffffa60`04be3000    0x0000a000    0x47919065    1/19/2008 12:53:41 AM                        
Msfs.SYS        fffffa60`03400000    fffffa60`0340b000    0x0000b000    0x47919073    1/19/2008 12:53:55 AM                        
bowser.sys        fffffa60`06971000    fffffa60`0698f000    0x0001e000    0x479190ab    1/19/2008 12:54:51 AM                        
luafv.sys        fffffa60`053c8000    fffffa60`053ea000    0x00022000    0x479191aa    1/19/2008 12:59:06 AM                        
msisadrv.sys        fffffa60`0094b000    fffffa60`00955000    0x0000a000    0x4791928a    1/19/2008 1:02:50 AM                        
mssmbios.sys        fffffa60`03508000    fffffa60`03513000    0x0000b000    0x4791928e    1/19/2008 1:02:54 AM                        
fileinfo.sys        fffffa60`00b3b000    fffffa60`00b4f000    0x00014000    0x47919323    1/19/2008 1:05:23 AM                        
Dxapi.sys        fffffa60`05378000    fffffa60`05384000    0x0000c000    0x479193c0    1/19/2008 1:08:00 AM                        
mountmgr.sys        fffffa60`009c5000    fffffa60`009d8000    0x00013000    0x47919871    1/19/2008 1:28:01 AM                        
kbdclass.sys        fffffa60`034b8000    fffffa60`034c6000    0x0000e000    0x47919875    1/19/2008 1:28:05 AM                        
mouclass.sys        fffffa60`034c6000    fffffa60`034d2000    0x0000c000    0x47919875    1/19/2008 1:28:05 AM                        
mouhid.sys        fffffa60`053aa000    fffffa60`053b5000    0x0000b000    0x4791987a    1/19/2008 1:28:10 AM                        
ksthunk.sys        fffffa60`04a69000    fffffa60`04a6e180    0x00005180    0x4791987e    1/19/2008 1:28:14 AM                        
serenum.sys        fffffa60`03376000    fffffa60`03382000    0x0000c000    0x47919894    1/19/2008 1:28:36 AM                        
serial.sys        fffffa60`03359000    fffffa60`03376000    0x0001d000    0x47919899    1/19/2008 1:28:41 AM                        
crcdisk.sys        fffffa60`01200000    fffffa60`0120a000    0x0000a000    0x479198f4    1/19/2008 1:30:12 AM                        
vga.sys        fffffa60`035c8000    fffffa60`035d6000    0x0000e000    0x47919975    1/19/2008 1:32:21 AM                        
VIDEOPRT.SYS        fffffa60`035d6000    fffffa60`035fb000    0x00025000    0x47919979    1/19/2008 1:32:25 AM                        
WDFLDR.SYS        fffffa60`008de000    fffffa60`008ec000    0x0000e000    0x47919981    1/19/2008 1:32:33 AM                        
monitor.sys        fffffa60`053b5000    fffffa60`053c8000    0x00013000    0x47919982    1/19/2008 1:32:34 AM                        
Wdf01000.sys        fffffa60`00804000    fffffa60`008de000    0x000da000    0x479199b7    1/19/2008 1:33:27 AM                        
WMILIB.SYS        fffffa60`00942000    fffffa60`0094b000    0x00009000    0x479199c9    1/19/2008 1:33:45 AM                        
HIDPARSE.SYS        fffffa60`04bf7000    fffffa60`04bfeb80    0x00007b80    0x479199cf    1/19/2008 1:33:51 AM                        
USBD.SYS        fffffa60`05376000    fffffa60`05377e00    0x00001e00    0x479199d1    1/19/2008 1:33:53 AM                        
usbuhci.sys        fffffa60`026f4000    fffffa60`02700000    0x0000c000    0x479199d4    1/19/2008 1:33:56 AM                        
1394BUS.SYS        fffffa60`03349000    fffffa60`03358f00    0x0000ff00    0x479199dc    1/19/2008 1:34:04 AM                        
usbccgp.sys        fffffa60`0535a000    fffffa60`05376000    0x0001c000    0x479199dc    1/19/2008 1:34:04 AM                        
umbus.sys        fffffa60`03513000    fffffa60`03523000    0x00010000    0x479199e8    1/19/2008 1:34:16 AM                        
mpsdrv.sys        fffffa60`0698f000    fffffa60`069a9000    0x0001a000    0x47919a30    1/19/2008 1:35:28 AM                        
lltdio.sys        fffffa60`00efd000    fffffa60`00f11000    0x00014000    0x47919a44    1/19/2008 1:35:48 AM                        
rspndr.sys        fffffa60`00f45000    fffffa60`00f5d000    0x00018000    0x47919a44    1/19/2008 1:35:48 AM                        
ndisuio.sys        fffffa60`053f3000    fffffa60`053fe000    0x0000b000    0x47919a6d    1/19/2008 1:36:29 AM                        
tunmp.sys        fffffa60`00fd7000    fffffa60`00fe0000    0x00009000    0x47919a6e    1/19/2008 1:36:30 AM                        
netbios.sys        fffffa60`04ee0000    fffffa60`04eef000    0x0000f000    0x47919a73    1/19/2008 1:36:35 AM                        
tunnel.sys        fffffa60`00fcb000    fffffa60`00fd7000    0x0000c000    0x47919a7c    1/19/2008 1:36:44 AM                        
nsiproxy.sys        fffffa60`04f57000    fffffa60`04f63000    0x0000c000    0x47919a7d    1/19/2008 1:36:45 AM                        
ndistapi.sys        fffffa60`033e4000    fffffa60`033f0000    0x0000c000    0x47919aa2    1/19/2008 1:37:22 AM                        
NDProxy.SYS        fffffa60`0356b000    fffffa60`0357f000    0x00014000    0x47919aa6    1/19/2008 1:37:26 AM                        
asyncmac.sys        fffffa60`0689e000    fffffa60`068a9000    0x0000b000    0x47919aa7    1/19/2008 1:37:27 AM                        
rasacd.sys        fffffa60`03200000    fffffa60`03209000    0x00009000    0x47919aaa    1/19/2008 1:37:30 AM                        
rdpencdd.sys        fffffa60`04bec000    fffffa60`04bf5000    0x00009000    0x47919bbb    1/19/2008 1:42:03 AM                        
RDPCDD.sys        fffffa60`04a00000    fffffa60`04a09000    0x00009000    0x47919bbc    1/19/2008 1:42:04 AM                        
drmk.sys        fffffa60`04a46000    fffffa60`04a69000    0x00023000    0x4791a4a4    1/19/2008 2:20:04 AM                        
RTKVHD64.sys        fffffa60`04a6f000    fffffa60`04bd8f80    0x00169f80    0x488853f3    7/24/2008 5:05:39 AM                        
elrawdsk.sys        fffffa60`04f63000    fffffa60`04f6d000    0x0000a000    0x488b65ed    7/26/2008 12:59:09 PM                        
Rtlh64.sys        fffffa60`02757000    fffffa60`02787000    0x00030000    0x48f6e857    10/16/2008 2:08:07 AM                        
atikmdag.sys        fffffa60`02a04000    fffffa60`030b8000    0x006b4000    0x49345149    12/1/2008 4:04:09 PM
the debug
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\minidump 1\Mini101009-03.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 6002.18005.amd64fre.lh_sp2rtm.090410-1830
Machine Name:
Kernel base = 0xfffff800`02254000 PsLoadedModuleList = 0xfffff800`02418dd0
Debug session time: Sat Oct 10 16:50:39.363 2009 (GMT-5)
System Uptime: 0 days 0:06:04.108
Loading Kernel Symbols
...............................................................
................................................................
..............
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffa8065877520, 0, fffffa600317ddd5, 5}


Could not read faulting driver name
Probably caused by : dxgkrnl.sys ( dxgkrnl!VIDMM_GLOBAL::ReferenceAllocationForPreparation+19 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffa8065877520, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffffa600317ddd5, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000005, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8000247b080
 fffffa8065877520 

FAULTING_IP: 
dxgkrnl!VIDMM_GLOBAL::ReferenceAllocationForPreparation+19
fffffa60`0317ddd5 488b02          mov     rax,qword ptr [rdx]

MM_INTERNAL_CODE:  5

CUSTOMER_CRASH_COUNT:  3

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  System

CURRENT_IRQL:  0

TRAP_FRAME:  fffffa600499d8e0 -- (.trap 0xfffffa600499d8e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa600499da98 rbx=0000000000000000 rcx=fffffa8007ce1000
rdx=fffffa8065877520 rsi=0000000000000000 rdi=0000000000000000
rip=fffffa600317ddd5 rsp=fffffa600499da70 rbp=fffffa8008a2a470
 r8=fffffa800593af01  r9=0000000000000000 r10=fffffa8007b84000
r11=000000000000f600 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
dxgkrnl!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0x19:
fffffa60`0317ddd5 488b02          mov     rax,qword ptr [rdx] ds:1960:fffffa80`65877520=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8000230ea26 to fffff800022ae450

STACK_TEXT:  
fffffa60`0499d7f8 fffff800`0230ea26 : 00000000`00000050 fffffa80`65877520 00000000`00000000 fffffa60`0499d8e0 : nt!KeBugCheckEx
fffffa60`0499d800 fffff800`022acfd9 : 00000000`00000000 fffff800`022b10fd fffffa60`01963100 fffffa80`05979178 : nt! ?? ::FNODOBFM::`string'+0x2c42d
fffffa60`0499d8e0 fffffa60`0317ddd5 : fffffa80`0464b010 00000000`00007aff 00000000`000186a0 fffffa80`059ac250 : nt!KiPageFault+0x119
fffffa60`0499da70 fffffa60`0317bada : fffffa80`05979178 00000000`00000000 00000000`00000080 00000000`00000000 : dxgkrnl!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0x19
fffffa60`0499daa0 fffffa60`031972a4 : fffffa60`01966cc0 fffff880`096408d0 fffffa80`00000000 fffffa80`0593af20 : dxgkrnl!VIDMM_GLOBAL::PrepareDmaBuffer+0x2de
fffffa60`0499db50 fffffa60`03197080 : fffffa60`01966cc0 fffffa80`039a6000 00000000`00000000 fffffa60`00000000 : dxgkrnl!VidSchiSubmitRenderCommand+0x1b0
fffffa60`0499dce0 fffffa60`03196d85 : 00000000`00000000 fffffa80`0464b010 00000000`00000080 fffffa80`07c32540 : dxgkrnl!VidSchiSubmitQueueCommand+0x50
fffffa60`0499dd10 fffff800`024b8f37 : fffffa80`07cbea60 fffff800`022a8507 fffffa60`049aa5c0 00000000`00000001 : dxgkrnl!VidSchiWorkerThread+0xb1
fffffa60`0499dd50 fffff800`022eb616 : fffffa60`01963180 fffffa80`07cbea60 fffffa60`0196cd40 00000000`00000000 : nt!PspSystemThreadStartup+0x57
fffffa60`0499dd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgkrnl!VIDMM_GLOBAL::ReferenceAllocationForPreparation+19
fffffa60`0317ddd5 488b02          mov     rax,qword ptr [rdx]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  dxgkrnl!VIDMM_GLOBAL::ReferenceAllocationForPreparation+19

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49e02635

FAILURE_BUCKET_ID:  X64_0x50_dxgkrnl!VIDMM_GLOBAL::ReferenceAllocationForPreparation+19

BUCKET_ID:  X64_0x50_dxgkrnl!VIDMM_GLOBAL::ReferenceAllocationForPreparation+19

Followup: MachineOwner
---------
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up

cpruett86

New Member
can you link me to the right drivers? i have updated my drivers a few times already through driver doctor......... but i hate the automated driver detectors... they seem to mess me up every time.
 

My Computer

System One

  • CPU
    intel i7
    Graphics Card(s)
    ati radeon 4800hd
    Sound Card
    realtek hd
    Monitor(s) Displays
    22 in acer v223w
    Hard Drives
    150gb
    Case
    thermaltake custom
    Mouse
    ideazon reaper edge 3200dpi
    Keyboard
    wolf king gaming keyboard
    Internet Speed
    cable

cpruett86

New Member
i just installed the newest driver for my ati radeon hd 4800 series video cards, and for some reason im still getting the same crash when rendering mp4
 

My Computer

System One

  • CPU
    intel i7
    Graphics Card(s)
    ati radeon 4800hd
    Sound Card
    realtek hd
    Monitor(s) Displays
    22 in acer v223w
    Hard Drives
    150gb
    Case
    thermaltake custom
    Mouse
    ideazon reaper edge 3200dpi
    Keyboard
    wolf king gaming keyboard
    Internet Speed
    cable

cpruett86

New Member
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF80011EC0FAB
BCP2: 0000000000000008
BCP3: FFFFF80011EC0FAB
BCP4: 0000000000000002
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini011910-01.dmp
C:\Users\chris\AppData\Local\Temp\WER-53352-0.sysdata.xml
C:\Users\chris\AppData\Local\Temp\WER41A1.tmp.version.txt
 

My Computer

System One

  • CPU
    intel i7
    Graphics Card(s)
    ati radeon 4800hd
    Sound Card
    realtek hd
    Monitor(s) Displays
    22 in acer v223w
    Hard Drives
    150gb
    Case
    thermaltake custom
    Mouse
    ideazon reaper edge 3200dpi
    Keyboard
    wolf king gaming keyboard
    Internet Speed
    cable

zigzag3143

Banned
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF80011EC0FAB
BCP2: 0000000000000008
BCP3: FFFFF80011EC0FAB
BCP4: 0000000000000002
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini011910-01.dmp
C:\Users\chris\AppData\Local\Temp\WER-53352-0.sysdata.xml
C:\Users\chris\AppData\Local\Temp\WER41A1.tmp.version.txt
We really need the dmp file.

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up

cpruett86

New Member
you know what... i just installed the same driver i tried before, but in a different package... and it worked. You would think that it would be the same driver, because on ati.amd.com it searches your driver for you according to model.... anyway, thanks for your time, all who helped.
 

My Computer

System One

  • CPU
    intel i7
    Graphics Card(s)
    ati radeon 4800hd
    Sound Card
    realtek hd
    Monitor(s) Displays
    22 in acer v223w
    Hard Drives
    150gb
    Case
    thermaltake custom
    Mouse
    ideazon reaper edge 3200dpi
    Keyboard
    wolf king gaming keyboard
    Internet Speed
    cable
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