werfault.exe and wermgr.exe causing 100% CPU

J

Jas

Hi, does anyone expericencing the same problem?

Vista Business and Office 2007... After installed the updates on Office
2007 outlook stop working when I'm trying to send an email and close by
itself + the CPU always stay at 100% use and it's a dual core...

I verified in the taks manager and found the werfault.exe and wermgr.exe
working and causing the 100% CPU.

I stopped the Windows Error Reporting services and still doing the same
thing...

I did a virus scan and spyware scan but it's not that...

Any idea?

Thanks in advance...

Jason
 

My Computer

J

Jas

Anyway, if it happens to someone I only had to go under help in outlook and
run the office diagnostics

"Jas" wrote:

> Hi, does anyone expericencing the same problem?
>
> Vista Business and Office 2007... After installed the updates on Office
> 2007 outlook stop working when I'm trying to send an email and close by
> itself + the CPU always stay at 100% use and it's a dual core...
>
> I verified in the taks manager and found the werfault.exe and wermgr.exe
> working and causing the 100% CPU.
>
> I stopped the Windows Error Reporting services and still doing the same
> thing...
>
> I did a virus scan and spyware scan but it's not that...
>
> Any idea?
>
> Thanks in advance...
>
> Jason
 

My Computer

StuntZ

New Member
My Laptop(ACER 5610) has a similar problem. Only the "MWEMGR.exe" is causing 80-90% usage of the CPU. I have a Dual-Core processer and it does this to both of them. Ive tryed to "End Process" in the Task Manager but it doen't allow me. It does this so it makes the Preformance meter look like a hear-beat. It spikes(90%) goes down a little bit(75%) jumps back up(90%) then levels off normally around(>10%) for about a full second. then it does that all over again for about 10 minutes. Once IT decieds to stop everything goes back to normal and i can use my computer again. It also removes the process from the task manager as if its not running.

I got the laptop from Best Buy. I took it back to geek squad and they said i would have to reboot my computer and lose everything i have on it. They would compleatly uninstall and reinstall windows to fix this. and it would cost me $200. i siad ill deal with it. so now im trying to find a way to fix it on my own without dumping windows.

Thanks for your help in advance
 

My Computer

S

sdawilson

100% CPU utilisation happened to me after installing PC Tools on Vista.
I don’t know why, but I fixed it by disabling the service. Not
elegant, but effective.

To disable the Windows Error Reporting Service (WerSvc) using control
panel:

1. Open control panel.
2. Select "System & Maintenance"
3. Select "Administrative Tools"
4. Select "Services"
5. Right-Click "Windows Error Reporting Service"
6. Select "Properties"
7. In the "Service Status" Section Click [Stop]
8. Set "Startup type:" to "Manual" or if this is started by another
application select "Disabled"
9. Save and close the dialog boxes.

CPU utilisation returned to normal immediately.


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