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Why doesn't Windows recognise my DVD burner?

#1
Hi folks,

I have a Liteon SHM-165P6S DVD-RW device and I can write discs with
3rd-party tools such as DeepBurner, but Vista doesn't recognise its burning
capabilities. For example, the 'DVD Burner' list in DVD Maker is empty.

Any ideas why this may be? How can I resolve this lack of Windows
functionality?

cheers,
Ben
 

My Computer

B

BigJim

#2
just a guess but one might think that Vista does not have the necessary
drivers to recognize your drive.
On the other hand the 3rd party software does.
"Ben" <ben@madeupaddress.something> wrote in message
news:udgXh3WbHHA.3408@TK2MSFTNGP03.phx.gbl...
> Hi folks,
>
> I have a Liteon SHM-165P6S DVD-RW device and I can write discs with
> 3rd-party tools such as DeepBurner, but Vista doesn't recognise its
> burning capabilities. For example, the 'DVD Burner' list in DVD Maker is
> empty.
>
> Any ideas why this may be? How can I resolve this lack of Windows
> functionality?
>
> cheers,
> Ben
 

My Computer

M

Michael Solomon

#3
Ben wrote:
> Hi folks,
>
> I have a Liteon SHM-165P6S DVD-RW device and I can write discs with
> 3rd-party tools such as DeepBurner, but Vista doesn't recognise its
> burning capabilities. For example, the 'DVD Burner' list in DVD
> Maker is empty.
> Any ideas why this may be? How can I resolve this lack of Windows
> functionality?
>
> cheers,
> Ben

Try this, right click the drive in Explorer, select properties, go to the
recording tab and make sure "Enable CD recording on this drive is selected,"
click apply and ok. If it's already selected, unselect it, click apply and
ok, then select it gain and click apply and ok. By the way, if it's not
selected and selecting it resolves the issue, you may have to unselect it to
get all the functions of your third party software to work again.
--
Michael Solomon
 

My Computer

#4
Hi Michael,

When viewing the Drive properties there is no Recording tab. When viewing
that device there are four tabs:
- General
- Hardware
- Sharing
- Customize

When viewing the hardware properties there are five tabs:
- General
- DVD Region
- Volumes
- Driver
- Details

cheers,
Ben

"Michael Solomon" <user@#notme.com> wrote in message
news:e66MzDZbHHA.208@TK2MSFTNGP05.phx.gbl...
> Ben wrote:
>> Hi folks,
>>
>> I have a Liteon SHM-165P6S DVD-RW device and I can write discs with
>> 3rd-party tools such as DeepBurner, but Vista doesn't recognise its
>> burning capabilities. For example, the 'DVD Burner' list in DVD
>> Maker is empty.
>> Any ideas why this may be? How can I resolve this lack of Windows
>> functionality?
>>
>> cheers,
>> Ben

> Try this, right click the drive in Explorer, select properties, go to the
> recording tab and make sure "Enable CD recording on this drive is
> selected," click apply and ok. If it's already selected, unselect it,
> click apply and ok, then select it gain and click apply and ok. By the
> way, if it's not selected and selecting it resolves the issue, you may
> have to unselect it to get all the functions of your third party software
> to work again.
> --
> Michael Solomon
>
 

My Computer

M

Michael Solomon

#5
Ben wrote:
> Hi Michael,
>
> When viewing the Drive properties there is no Recording tab. When
> viewing that device there are four tabs:
> - General
> - Hardware
> - Sharing
> - Customize
>
> When viewing the hardware properties there are five tabs:
> - General
> - DVD Region
> - Volumes
> - Driver
> - Details
>
> cheers,
> Ben
>
> "Michael Solomon" <user@#notme.com> wrote in message
> news:e66MzDZbHHA.208@TK2MSFTNGP05.phx.gbl...
>> Ben wrote:
>>> Hi folks,
>>>
>>> I have a Liteon SHM-165P6S DVD-RW device and I can write discs with
>>> 3rd-party tools such as DeepBurner, but Vista doesn't recognise its
>>> burning capabilities. For example, the 'DVD Burner' list in DVD
>>> Maker is empty.
>>> Any ideas why this may be? How can I resolve this lack of Windows
>>> functionality?
>>>
>>> cheers,
>>> Ben

>> Try this, right click the drive in Explorer, select properties, go
>> to the recording tab and make sure "Enable CD recording on this
>> drive is selected," click apply and ok. If it's already selected,
>> unselect it, click apply and ok, then select it gain and click apply
>> and ok. By the way, if it's not selected and selecting it resolves
>> the issue, you may have to unselect it to get all the functions of
>> your third party software to work again.
>> --
>> Michael Solomon

I apologize. I don't have a Vista setup running right now and I thought
when I had done it I had done so the same as I had in XP. Try this, go to
Vista help and use Enable CD Recording as your search topic and see if that
brings up the steps to do it. Based on the symptoms you described, it
sounds as though recording isn't enabled on that drive but since I don't
have my setup running, I cannot give you the exact steps.
--
Michael Solomon
 

My Computer

L

loaderopp

#6
my computer, click on DVD burner, right click properties, top of menu, right
side click and select drive to burn to

"Ben" wrote:

> Hi Michael,
>
> When viewing the Drive properties there is no Recording tab. When viewing
> that device there are four tabs:
> - General
> - Hardware
> - Sharing
> - Customize
>
> When viewing the hardware properties there are five tabs:
> - General
> - DVD Region
> - Volumes
> - Driver
> - Details
>
> cheers,
> Ben
>
> "Michael Solomon" <user@#notme.com> wrote in message
> news:e66MzDZbHHA.208@TK2MSFTNGP05.phx.gbl...
> > Ben wrote:
> >> Hi folks,
> >>
> >> I have a Liteon SHM-165P6S DVD-RW device and I can write discs with
> >> 3rd-party tools such as DeepBurner, but Vista doesn't recognise its
> >> burning capabilities. For example, the 'DVD Burner' list in DVD
> >> Maker is empty.
> >> Any ideas why this may be? How can I resolve this lack of Windows
> >> functionality?
> >>
> >> cheers,
> >> Ben

> > Try this, right click the drive in Explorer, select properties, go to the
> > recording tab and make sure "Enable CD recording on this drive is
> > selected," click apply and ok. If it's already selected, unselect it,
> > click apply and ok, then select it gain and click apply and ok. By the
> > way, if it's not selected and selecting it resolves the issue, you may
> > have to unselect it to get all the functions of your third party software
> > to work again.
> > --
> > Michael Solomon
> >

>
 

My Computer

#7
Sorry loaderopp I don't follow, what do you mean "top of menu, right side
click and select drive to burn to"?

cheers,
Ben

"loaderopp" <loaderopp@discussions.microsoft.com> wrote in message
news:CEFE2CAD-E883-4E0B-B30A-D0F05735F8E9@microsoft.com...
> my computer, click on DVD burner, right click properties, top of menu,
> right
> side click and select drive to burn to
>
> "Ben" wrote:
>
>> Hi Michael,
>>
>> When viewing the Drive properties there is no Recording tab. When
>> viewing
>> that device there are four tabs:
>> - General
>> - Hardware
>> - Sharing
>> - Customize
>>
>> When viewing the hardware properties there are five tabs:
>> - General
>> - DVD Region
>> - Volumes
>> - Driver
>> - Details
>>
>> cheers,
>> Ben
>>
>> "Michael Solomon" <user@#notme.com> wrote in message
>> news:e66MzDZbHHA.208@TK2MSFTNGP05.phx.gbl...
>> > Ben wrote:
>> >> Hi folks,
>> >>
>> >> I have a Liteon SHM-165P6S DVD-RW device and I can write discs with
>> >> 3rd-party tools such as DeepBurner, but Vista doesn't recognise its
>> >> burning capabilities. For example, the 'DVD Burner' list in DVD
>> >> Maker is empty.
>> >> Any ideas why this may be? How can I resolve this lack of Windows
>> >> functionality?
>> >>
>> >> cheers,
>> >> Ben
>> > Try this, right click the drive in Explorer, select properties, go to
>> > the
>> > recording tab and make sure "Enable CD recording on this drive is
>> > selected," click apply and ok. If it's already selected, unselect it,
>> > click apply and ok, then select it gain and click apply and ok. By the
>> > way, if it's not selected and selecting it resolves the issue, you may
>> > have to unselect it to get all the functions of your third party
>> > software
>> > to work again.
>> > --
>> > Michael Solomon
>> >

>>
 

My Computer

L

loaderopp

#8
Go to my computer, Highlight your DVD burner, Right click your mouse button
on your highlighted drive. Slide down to bottom of pop up menu. Right click
mouse button on properties. A menu will appear, On the top right side of menu
it will say
(recording) Right click on recording. another menu will appear you can
select what drive to want to record to.

"Ben" wrote:

> Sorry loaderopp I don't follow, what do you mean "top of menu, right side
> click and select drive to burn to"?
>
> cheers,
> Ben
>
> "loaderopp" <loaderopp@discussions.microsoft.com> wrote in message
> news:CEFE2CAD-E883-4E0B-B30A-D0F05735F8E9@microsoft.com...
> > my computer, click on DVD burner, right click properties, top of menu,
> > right
> > side click and select drive to burn to
> >
> > "Ben" wrote:
> >
> >> Hi Michael,
> >>
> >> When viewing the Drive properties there is no Recording tab. When
> >> viewing
> >> that device there are four tabs:
> >> - General
> >> - Hardware
> >> - Sharing
> >> - Customize
> >>
> >> When viewing the hardware properties there are five tabs:
> >> - General
> >> - DVD Region
> >> - Volumes
> >> - Driver
> >> - Details
> >>
> >> cheers,
> >> Ben
> >>
> >> "Michael Solomon" <user@#notme.com> wrote in message
> >> news:e66MzDZbHHA.208@TK2MSFTNGP05.phx.gbl...
> >> > Ben wrote:
> >> >> Hi folks,
> >> >>
> >> >> I have a Liteon SHM-165P6S DVD-RW device and I can write discs with
> >> >> 3rd-party tools such as DeepBurner, but Vista doesn't recognise its
> >> >> burning capabilities. For example, the 'DVD Burner' list in DVD
> >> >> Maker is empty.
> >> >> Any ideas why this may be? How can I resolve this lack of Windows
> >> >> functionality?
> >> >>
> >> >> cheers,
> >> >> Ben
> >> > Try this, right click the drive in Explorer, select properties, go to
> >> > the
> >> > recording tab and make sure "Enable CD recording on this drive is
> >> > selected," click apply and ok. If it's already selected, unselect it,
> >> > click apply and ok, then select it gain and click apply and ok. By the
> >> > way, if it's not selected and selecting it resolves the issue, you may
> >> > have to unselect it to get all the functions of your third party
> >> > software
> >> > to work again.
> >> > --
> >> > Michael Solomon
> >> >
> >>

>
 

My Computer

#9
Thanks for your reply, but there is no Recording menu on that drive. :-(

Ben

"loaderopp" <loaderopp@discussions.microsoft.com> wrote in message
news:9A67A2E8-FE8B-4963-85F0-87A1B54692C4@microsoft.com...
> Go to my computer, Highlight your DVD burner, Right click your mouse
> button
> on your highlighted drive. Slide down to bottom of pop up menu. Right
> click
> mouse button on properties. A menu will appear, On the top right side of
> menu
> it will say
> (recording) Right click on recording. another menu will appear you can
> select what drive to want to record to.
>
> "Ben" wrote:
>
>> Sorry loaderopp I don't follow, what do you mean "top of menu, right side
>> click and select drive to burn to"?
>>
>> cheers,
>> Ben
>>
>> "loaderopp" <loaderopp@discussions.microsoft.com> wrote in message
>> news:CEFE2CAD-E883-4E0B-B30A-D0F05735F8E9@microsoft.com...
>> > my computer, click on DVD burner, right click properties, top of menu,
>> > right
>> > side click and select drive to burn to
>> >
>> > "Ben" wrote:
>> >
>> >> Hi Michael,
>> >>
>> >> When viewing the Drive properties there is no Recording tab. When
>> >> viewing
>> >> that device there are four tabs:
>> >> - General
>> >> - Hardware
>> >> - Sharing
>> >> - Customize
>> >>
>> >> When viewing the hardware properties there are five tabs:
>> >> - General
>> >> - DVD Region
>> >> - Volumes
>> >> - Driver
>> >> - Details
>> >>
>> >> cheers,
>> >> Ben
>> >>
>> >> "Michael Solomon" <user@#notme.com> wrote in message
>> >> news:e66MzDZbHHA.208@TK2MSFTNGP05.phx.gbl...
>> >> > Ben wrote:
>> >> >> Hi folks,
>> >> >>
>> >> >> I have a Liteon SHM-165P6S DVD-RW device and I can write discs with
>> >> >> 3rd-party tools such as DeepBurner, but Vista doesn't recognise its
>> >> >> burning capabilities. For example, the 'DVD Burner' list in DVD
>> >> >> Maker is empty.
>> >> >> Any ideas why this may be? How can I resolve this lack of Windows
>> >> >> functionality?
>> >> >>
>> >> >> cheers,
>> >> >> Ben
>> >> > Try this, right click the drive in Explorer, select properties, go
>> >> > to
>> >> > the
>> >> > recording tab and make sure "Enable CD recording on this drive is
>> >> > selected," click apply and ok. If it's already selected, unselect
>> >> > it,
>> >> > click apply and ok, then select it gain and click apply and ok. By
>> >> > the
>> >> > way, if it's not selected and selecting it resolves the issue, you
>> >> > may
>> >> > have to unselect it to get all the functions of your third party
>> >> > software
>> >> > to work again.
>> >> > --
>> >> > Michael Solomon
>> >> >
>> >>

>>
 

My Computer

M

Michael Solomon

#10
Ben wrote:
> Thanks for your reply, but there is no Recording menu on that drive. :-(
> Ben
>
>

Maybe your drive isn't being recognized as a recordable drive. Have you
checked it's properties as well as how it appears in Device Manager?
--
Michael Solomon
 

My Computer

#11
That's exactly the problem - I think it's being recognised as a reader and
not a read/writer. It's listed in Device Manager as "LITE-ON DVDRW
SHM-165P6S SCSI CdRom Device"

Ben


"Michael Solomon" <user@#notme.com> wrote in message
news:u2$0Gr8bHHA.2552@TK2MSFTNGP06.phx.gbl...
> Ben wrote:
>> Thanks for your reply, but there is no Recording menu on that drive. :-(
>> Ben
>>
>>

> Maybe your drive isn't being recognized as a recordable drive. Have you
> checked it's properties as well as how it appears in Device Manager?
> --
> Michael Solomon
>
 

My Computer

M

Michael Solomon

#12
Ben wrote:
> That's exactly the problem - I think it's being recognised as a
> reader and not a read/writer. It's listed in Device Manager as
> "LITE-ON DVDRW SHM-165P6S SCSI CdRom Device"
>
> Ben
>

I apologize, Ben, I should have read your original post a little closer. Is
this, in fact, a SCSI device? Have you checked with Lite-ON for updates
that might help get this device recognized by Vista. BigJim, in the second
post in this thread actually diagnosed the issue. If it's not a SCSI device
but it is being recognized as such, perhaps a firmware update would resolve
the issue but that still would have to come from Lite-ON. Even then, you
still might need additional drivers for your specific device; I'd check with
Lite-ON.

--
Michael Solomon
 

My Computer

#13
Michael,

Yes, I suspect it is just a case of a missing driver. I was hoping that I
had failed to to something obvious, and hence posted this thread.

The device isn't SCSI, it's a conventional ATA/IDE device that is connected
through the JMicron JMB36X controller of the Abit AB9 Pro motherboard.
Since that host can take IDE and SATA devices, perhaps that's the reason the
optical device is picked up as SCSI. If I recall correctly, storage devices
on PCI controller cards sometimes show up as SCSI even if they're not (?),
so perhaps this is the same.

FYI: I've also tried attaching the drive via USB2 (with an IDE->USB
converter) with exactly the same results.

The device itself is using the current firmware available from Liteon's
website although I've not yet contacted them about Vista support.

cheers,
Ben

"Michael Solomon" <user@#notme.com> wrote in message
news:eMV$kd$bHHA.2408@TK2MSFTNGP02.phx.gbl...
> Ben wrote:
>> That's exactly the problem - I think it's being recognised as a
>> reader and not a read/writer. It's listed in Device Manager as
>> "LITE-ON DVDRW SHM-165P6S SCSI CdRom Device"
>>
>> Ben
>>

> I apologize, Ben, I should have read your original post a little closer.
> Is this, in fact, a SCSI device? Have you checked with Lite-ON for
> updates that might help get this device recognized by Vista. BigJim, in
> the second post in this thread actually diagnosed the issue. If it's not
> a SCSI device but it is being recognized as such, perhaps a firmware
> update would resolve the issue but that still would have to come from
> Lite-ON. Even then, you still might need additional drivers for your
> specific device; I'd check with Lite-ON.
>
> --
> Michael Solomon
>
 

My Computer

K
#14
You have to use the latest drivers for the MB and Chipset to let Vista see
the device correct, best was if there where real Vista drivers:
http://www.abit-usa.com/downloads/driver/drivers.php?categories=1&model=323

Ko.

"Ben" <ben@madeupaddress.something> schreef in bericht
news:OnmDiGEcHHA.260@TK2MSFTNGP02.phx.gbl...
> Michael,
>
> Yes, I suspect it is just a case of a missing driver. I was hoping that I
> had failed to to something obvious, and hence posted this thread.
>
> The device isn't SCSI, it's a conventional ATA/IDE device that is
> connected through the JMicron JMB36X controller of the Abit AB9 Pro
> motherboard. Since that host can take IDE and SATA devices, perhaps that's
> the reason the optical device is picked up as SCSI. If I recall
> correctly, storage devices on PCI controller cards sometimes show up as
> SCSI even if they're not (?), so perhaps this is the same.
>
> FYI: I've also tried attaching the drive via USB2 (with an IDE->USB
> converter) with exactly the same results.
>
> The device itself is using the current firmware available from Liteon's
> website although I've not yet contacted them about Vista support.
>
> cheers,
> Ben
>
> "Michael Solomon" <user@#notme.com> wrote in message
> news:eMV$kd$bHHA.2408@TK2MSFTNGP02.phx.gbl...
>> Ben wrote:
>>> That's exactly the problem - I think it's being recognised as a
>>> reader and not a read/writer. It's listed in Device Manager as
>>> "LITE-ON DVDRW SHM-165P6S SCSI CdRom Device"
>>>
>>> Ben
>>>

>> I apologize, Ben, I should have read your original post a little closer.
>> Is this, in fact, a SCSI device? Have you checked with Lite-ON for
>> updates that might help get this device recognized by Vista. BigJim, in
>> the second post in this thread actually diagnosed the issue. If it's not
>> a SCSI device but it is being recognized as such, perhaps a firmware
>> update would resolve the issue but that still would have to come from
>> Lite-ON. Even then, you still might need additional drivers for your
>> specific device; I'd check with Lite-ON.
>>
>> --
>> Michael Solomon
>>
 

My Computer

#15
Hi Ko,

Thanks, but I'm running the current Intel and JMicron drivers from that page
but they don't enable the writing features of the device in Windows or
Windows apps.

Maybe up-to-date drivers will come along in the future...?

cheers,
Ben

"koze" <koze@nospam.nospam> wrote in message
news:#qJqllFcHHA.596@TK2MSFTNGP06.phx.gbl...
> You have to use the latest drivers for the MB and Chipset to let Vista see
> the device correct, best was if there where real Vista drivers:
> http://www.abit-usa.com/downloads/driver/drivers.php?categories=1&model=323
>
> Ko.
>
> "Ben" <ben@madeupaddress.something> schreef in bericht
> news:OnmDiGEcHHA.260@TK2MSFTNGP02.phx.gbl...
>> Michael,
>>
>> Yes, I suspect it is just a case of a missing driver. I was hoping that
>> I had failed to to something obvious, and hence posted this thread.
>>
>> The device isn't SCSI, it's a conventional ATA/IDE device that is
>> connected through the JMicron JMB36X controller of the Abit AB9 Pro
>> motherboard. Since that host can take IDE and SATA devices, perhaps
>> that's the reason the optical device is picked up as SCSI. If I recall
>> correctly, storage devices on PCI controller cards sometimes show up as
>> SCSI even if they're not (?), so perhaps this is the same.
>>
>> FYI: I've also tried attaching the drive via USB2 (with an IDE->USB
>> converter) with exactly the same results.
>>
>> The device itself is using the current firmware available from Liteon's
>> website although I've not yet contacted them about Vista support.
>>
>> cheers,
>> Ben
>>
>> "Michael Solomon" <user@#notme.com> wrote in message
>> news:eMV$kd$bHHA.2408@TK2MSFTNGP02.phx.gbl...
>>> Ben wrote:
>>>> That's exactly the problem - I think it's being recognised as a
>>>> reader and not a read/writer. It's listed in Device Manager as
>>>> "LITE-ON DVDRW SHM-165P6S SCSI CdRom Device"
>>>>
>>>> Ben
>>>>
>>> I apologize, Ben, I should have read your original post a little closer.
>>> Is this, in fact, a SCSI device? Have you checked with Lite-ON for
>>> updates that might help get this device recognized by Vista. BigJim, in
>>> the second post in this thread actually diagnosed the issue. If it's
>>> not a SCSI device but it is being recognized as such, perhaps a firmware
>>> update would resolve the issue but that still would have to come from
>>> Lite-ON. Even then, you still might need additional drivers for your
>>> specific device; I'd check with Lite-ON.
>>>
>>> --
>>> Michael Solomon
>>>

>
>
 

My Computer

M

Michael Solomon

#16
Ben wrote:
> Michael,
>
> Yes, I suspect it is just a case of a missing driver. I was hoping
> that I had failed to to something obvious, and hence posted this
> thread.
> The device isn't SCSI, it's a conventional ATA/IDE device that is
> connected through the JMicron JMB36X controller of the Abit AB9 Pro
> motherboard. Since that host can take IDE and SATA devices, perhaps
> that's the reason the optical device is picked up as SCSI. If I
> recall correctly, storage devices on PCI controller cards sometimes
> show up as SCSI even if they're not (?), so perhaps this is the same.
>
> FYI: I've also tried attaching the drive via USB2 (with an IDE->USB
> converter) with exactly the same results.
>
> The device itself is using the current firmware available from
> Liteon's website although I've not yet contacted them about Vista
> support.
> cheers,
> Ben
>
> "Michael Solomon" <user@#notme.com> wrote in message
> news:eMV$kd$bHHA.2408@TK2MSFTNGP02.phx.gbl...
>> Ben wrote:
>>> That's exactly the problem - I think it's being recognised as a
>>> reader and not a read/writer. It's listed in Device Manager as
>>> "LITE-ON DVDRW SHM-165P6S SCSI CdRom Device"
>>>
>>> Ben
>>>

>> I apologize, Ben, I should have read your original post a little
>> closer. Is this, in fact, a SCSI device? Have you checked with
>> Lite-ON for updates that might help get this device recognized by
>> Vista. BigJim, in the second post in this thread actually diagnosed
>> the issue. If it's not a SCSI device but it is being recognized as
>> such, perhaps a firmware update would resolve the issue but that
>> still would have to come from Lite-ON. Even then, you still might
>> need additional drivers for your specific device; I'd check with
>> Lite-ON. --
>> Michael Solomon

I note you have driver updates, have you checked for BIOS updates that might
address this issue.

Yes, sometimes some Non-SCSI devices are picked up as SCSI, I'm not sure
that is the issue though. you might want to contact Lite-On tech support
and see if they might have a solution to this issue.

--
Michael Solomon
 

My Computer

K
#17
Hi Ben,

I'm afraid you have to ask the people from Abit, but my hope's are not that
high.
Maybe the mfgr from the chipset?

I would suggest to take a look at the Intel site if they do have update inf
files for the chipset, helped in a other case.

And file a support question at the Abit site for drivers, if all do it may
work, or help them to start working on it.

Ko.

"Ben" <ben@madeupaddress.something> schreef in bericht
news:uJ29O3IcHHA.2120@TK2MSFTNGP03.phx.gbl...
> Hi Ko,
>
> Thanks, but I'm running the current Intel and JMicron drivers from that
> page but they don't enable the writing features of the device in Windows
> or Windows apps.
>
> Maybe up-to-date drivers will come along in the future...?
>
> cheers,
> Ben
>
> "koze" <koze@nospam.nospam> wrote in message
> news:#qJqllFcHHA.596@TK2MSFTNGP06.phx.gbl...
>> You have to use the latest drivers for the MB and Chipset to let Vista
>> see the device correct, best was if there where real Vista drivers:
>> http://www.abit-usa.com/downloads/driver/drivers.php?categories=1&model=323
>>
>> Ko.
>>
>> "Ben" <ben@madeupaddress.something> schreef in bericht
>> news:OnmDiGEcHHA.260@TK2MSFTNGP02.phx.gbl...
>>> Michael,
>>>
>>> Yes, I suspect it is just a case of a missing driver. I was hoping that
>>> I had failed to to something obvious, and hence posted this thread.
>>>
>>> The device isn't SCSI, it's a conventional ATA/IDE device that is
>>> connected through the JMicron JMB36X controller of the Abit AB9 Pro
>>> motherboard. Since that host can take IDE and SATA devices, perhaps
>>> that's the reason the optical device is picked up as SCSI. If I recall
>>> correctly, storage devices on PCI controller cards sometimes show up as
>>> SCSI even if they're not (?), so perhaps this is the same.
>>>
>>> FYI: I've also tried attaching the drive via USB2 (with an IDE->USB
>>> converter) with exactly the same results.
>>>
>>> The device itself is using the current firmware available from Liteon's
>>> website although I've not yet contacted them about Vista support.
>>>
>>> cheers,
>>> Ben
>>>
>>> "Michael Solomon" <user@#notme.com> wrote in message
>>> news:eMV$kd$bHHA.2408@TK2MSFTNGP02.phx.gbl...
>>>> Ben wrote:
>>>>> That's exactly the problem - I think it's being recognised as a
>>>>> reader and not a read/writer. It's listed in Device Manager as
>>>>> "LITE-ON DVDRW SHM-165P6S SCSI CdRom Device"
>>>>>
>>>>> Ben
>>>>>
>>>> I apologize, Ben, I should have read your original post a little
>>>> closer. Is this, in fact, a SCSI device? Have you checked with Lite-ON
>>>> for updates that might help get this device recognized by Vista.
>>>> BigJim, in the second post in this thread actually diagnosed the issue.
>>>> If it's not a SCSI device but it is being recognized as such, perhaps a
>>>> firmware update would resolve the issue but that still would have to
>>>> come from Lite-ON. Even then, you still might need additional drivers
>>>> for your specific device; I'd check with Lite-ON.
>>>>
>>>> --
>>>> Michael Solomon
>>>>

>>
>>
 

My Computer

#18
I contacted Lite-On. They replied that the version of Nero supplied with
that drive isn't Vista compatible (mine was OEM anyway) so I should use a
newer version of Nero. They evaded answering the question of Vista's
support for the hardware itself.

cheers,
Ben

"Michael Solomon" <user@#notme.com> wrote in message
news:uCQdPcJcHHA.1244@TK2MSFTNGP04.phx.gbl...
> Ben wrote:
>> Michael,
>>
>> Yes, I suspect it is just a case of a missing driver. I was hoping
>> that I had failed to to something obvious, and hence posted this
>> thread.
>> The device isn't SCSI, it's a conventional ATA/IDE device that is
>> connected through the JMicron JMB36X controller of the Abit AB9 Pro
>> motherboard. Since that host can take IDE and SATA devices, perhaps
>> that's the reason the optical device is picked up as SCSI. If I
>> recall correctly, storage devices on PCI controller cards sometimes
>> show up as SCSI even if they're not (?), so perhaps this is the same.
>>
>> FYI: I've also tried attaching the drive via USB2 (with an IDE->USB
>> converter) with exactly the same results.
>>
>> The device itself is using the current firmware available from
>> Liteon's website although I've not yet contacted them about Vista
>> support.
>> cheers,
>> Ben
>>
>> "Michael Solomon" <user@#notme.com> wrote in message
>> news:eMV$kd$bHHA.2408@TK2MSFTNGP02.phx.gbl...
>>> Ben wrote:
>>>> That's exactly the problem - I think it's being recognised as a
>>>> reader and not a read/writer. It's listed in Device Manager as
>>>> "LITE-ON DVDRW SHM-165P6S SCSI CdRom Device"
>>>>
>>>> Ben
>>>>
>>> I apologize, Ben, I should have read your original post a little
>>> closer. Is this, in fact, a SCSI device? Have you checked with
>>> Lite-ON for updates that might help get this device recognized by
>>> Vista. BigJim, in the second post in this thread actually diagnosed
>>> the issue. If it's not a SCSI device but it is being recognized as
>>> such, perhaps a firmware update would resolve the issue but that
>>> still would have to come from Lite-ON. Even then, you still might
>>> need additional drivers for your specific device; I'd check with
>>> Lite-ON. --
>>> Michael Solomon

> I note you have driver updates, have you checked for BIOS updates that
> might address this issue.
>
> Yes, sometimes some Non-SCSI devices are picked up as SCSI, I'm not sure
> that is the issue though. you might want to contact Lite-On tech support
> and see if they might have a solution to this issue.
>
> --
> Michael Solomon
>
 

My Computer

#19
Thanks for the tips, Ko - I'll try Abit.

cheers,
Ben

"koze" <koze@nospam.nospam> wrote in message
news:u2aBwXKcHHA.4888@TK2MSFTNGP06.phx.gbl...
> Hi Ben,
>
> I'm afraid you have to ask the people from Abit, but my hope's are not
> that high.
> Maybe the mfgr from the chipset?
>
> I would suggest to take a look at the Intel site if they do have update
> inf files for the chipset, helped in a other case.
>
> And file a support question at the Abit site for drivers, if all do it may
> work, or help them to start working on it.
>
> Ko.
>
> "Ben" <ben@madeupaddress.something> schreef in bericht
> news:uJ29O3IcHHA.2120@TK2MSFTNGP03.phx.gbl...
>> Hi Ko,
>>
>> Thanks, but I'm running the current Intel and JMicron drivers from that
>> page but they don't enable the writing features of the device in Windows
>> or Windows apps.
>>
>> Maybe up-to-date drivers will come along in the future...?
>>
>> cheers,
>> Ben
>>
>> "koze" <koze@nospam.nospam> wrote in message
>> news:#qJqllFcHHA.596@TK2MSFTNGP06.phx.gbl...
>>> You have to use the latest drivers for the MB and Chipset to let Vista
>>> see the device correct, best was if there where real Vista drivers:
>>> http://www.abit-usa.com/downloads/driver/drivers.php?categories=1&model=323
>>>
>>> Ko.
>>>
>>> "Ben" <ben@madeupaddress.something> schreef in bericht
>>> news:OnmDiGEcHHA.260@TK2MSFTNGP02.phx.gbl...
>>>> Michael,
>>>>
>>>> Yes, I suspect it is just a case of a missing driver. I was hoping
>>>> that I had failed to to something obvious, and hence posted this
>>>> thread.
>>>>
>>>> The device isn't SCSI, it's a conventional ATA/IDE device that is
>>>> connected through the JMicron JMB36X controller of the Abit AB9 Pro
>>>> motherboard. Since that host can take IDE and SATA devices, perhaps
>>>> that's the reason the optical device is picked up as SCSI. If I recall
>>>> correctly, storage devices on PCI controller cards sometimes show up as
>>>> SCSI even if they're not (?), so perhaps this is the same.
>>>>
>>>> FYI: I've also tried attaching the drive via USB2 (with an IDE->USB
>>>> converter) with exactly the same results.
>>>>
>>>> The device itself is using the current firmware available from Liteon's
>>>> website although I've not yet contacted them about Vista support.
>>>>
>>>> cheers,
>>>> Ben
>>>>
>>>> "Michael Solomon" <user@#notme.com> wrote in message
>>>> news:eMV$kd$bHHA.2408@TK2MSFTNGP02.phx.gbl...
>>>>> Ben wrote:
>>>>>> That's exactly the problem - I think it's being recognised as a
>>>>>> reader and not a read/writer. It's listed in Device Manager as
>>>>>> "LITE-ON DVDRW SHM-165P6S SCSI CdRom Device"
>>>>>>
>>>>>> Ben
>>>>>>
>>>>> I apologize, Ben, I should have read your original post a little
>>>>> closer. Is this, in fact, a SCSI device? Have you checked with
>>>>> Lite-ON for updates that might help get this device recognized by
>>>>> Vista. BigJim, in the second post in this thread actually diagnosed
>>>>> the issue. If it's not a SCSI device but it is being recognized as
>>>>> such, perhaps a firmware update would resolve the issue but that still
>>>>> would have to come from Lite-ON. Even then, you still might need
>>>>> additional drivers for your specific device; I'd check with Lite-ON.
>>>>>
>>>>> --
>>>>> Michael Solomon
>>>>>
>>>
>>>

>
>
 

My Computer

M

Michael Solomon

#20
Ben wrote:
> I contacted Lite-On. They replied that the version of Nero supplied
> with that drive isn't Vista compatible (mine was OEM anyway) so I
> should use a newer version of Nero. They evaded answering the
> question of Vista's support for the hardware itself.
>

<LOL>Well, it's not a total loss then. The implicatin at least is that it
will work with latest version of Nero in Vista. I'm sure we'll hear from
you if it doesn't and yeah, I'd be pissed too!<VBG>
--
Michael Solomon
 

My Computer

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