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Why is Installing updates taking so long

#1
i have booted from an old hard drive while trying to solve a laptop problem and on shutdown it is installing a Microssoft update (1 of 1) but it's been at it for over 6 hours. The windows "Donut" is turning and the " .. " are moving suggesting it is still installing, but 6 hours seems excessive. Is this common, or do you think it's crashed?
Andy
 

My Computer

System One

  • Manufacturer/Model
    Acer
    CPU
    AMD Athlon 64 x2 Mobile Technology
    Motherboard
    Aspire 7520
    Memory
    4Gb
    Graphics Card(s)
    NVIDIA Geforce 7000M Turbocache
    Monitor(s) Displays
    Laptop

richc46

Staff member
Vista Guru
Gold Member
#2
Welcome Andy,
This does happen ocassionally, and is usually due to an install loop. I am afraid that the install has failed and will continue until you take some sort of action. It happened to me once, I was forced to shut down the computer and lost everything, including the OS. I was forced to use a saved image to reinstall my system. Usually the results of a forced shutdown are not as drastic, but may cause problems. I would try to;
Stop the install
if that does not work you may be forced to shut down the computer.
After this problem is resolved, please, download the free Macrium Reflect and back up your hard drive monthly or even weekly. In the case of problems, you always have a current back up.
http://www.vistax64.com/general-discussion/295454-importance-image-your-hard-drive.html

Check your hard drive, does it seem to be working or does it seemed to be stalled?
In addition, after this is resolved, you may also want to test your hard drive and make sure it is not failing.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT