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Windows Defender problems

#1
For some reason I am unable to turn on windows defender and I dont have a clue why? I know very little about laptops apart from turn on/turn off and a little inbetween.

I have attached a screen shot of the error message I have been getting, can anyone help me with this please??

Regards

Alex
 

ilikefree

Vista Guru
Gold Member
#2
you could try to start it yourself or try restarting your computer.
To restart it go to start type services.msc in the box that opens look for Windows Defender right click it go to properties and check the start up is set to Automatic.
The option to start is there as well.
 

rhlhamlet

IT Guy
Vista Guru
#4
For some reason I am unable to turn on windows defender and I dont have a clue why? I know very little about laptops apart from turn on/turn off and a little inbetween.

I have attached a screen shot of the error message I have been getting, can anyone help me with this please??

Regards

Alex
Windows Defender is AUTOMATICALLY turned off by certain anti-virus programs since they do the job of defender in addition to protecting you from viruses. Microsoft Security Essentials is one of those programs that will turn it off because it is no longer necessary to have defender run. You didn't state which anti-virus program you use but that is more than likely the reason it is disabled (it is supposed to be disabled).
 

ilikefree

Vista Guru
Gold Member
#5
For some reason I am unable to turn on windows defender and I dont have a clue why? I know very little about laptops apart from turn on/turn off and a little inbetween.

I have attached a screen shot of the error message I have been getting, can anyone help me with this please??

Regards

Alex
Windows Defender is AUTOMATICALLY turned off by certain anti-virus programs since they do the job of defender in addition to protecting you from viruses. Microsoft Security Essentials is one of those programs that will turn it off because it is no longer necessary to have defender run. You didn't state which anti-virus program you use but that is more than likely the reason it is disabled (it is supposed to be disabled).
Good point What anti-virus software do you use?