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Windows Explorer error message while trying to burn a dvd

K

krista311

#1
Ok, so I just tried burning a dvd (divx, avi files) and I keep getting
an error message saying Windows Explorer has stopped working and then my
computer just restarts. I've never encountered this problem before. I
click the link to find a solution and all it says is problem is caused
by xvid and doesn't give a solution to fix it.

These are the problem details it gives me:

APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6001.18164
Application Timestamp: 4907e242
Fault Module Name: xvid.ax
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 3e86de1e
Exception Code: c0000094
Exception Offset: 0003dd11
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160


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Z

zachd [MSFT]

#2
Wouldn't uninstalling XVID and instead installing FFDShow Tryouts fix this?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"krista311" <krista311.3mrbre@xxxxxx> wrote in message
news:krista311.3mrbre@xxxxxx

>
> Ok, so I just tried burning a dvd (divx, avi files) and I keep getting
> an error message saying Windows Explorer has stopped working and then my
> computer just restarts. I've never encountered this problem before. I
> click the link to find a solution and all it says is problem is caused
> by xvid and doesn't give a solution to fix it.
>
> These are the problem details it gives me:
>
> APPCRASH
> Application Name: explorer.exe
> Application Version: 6.0.6001.18164
> Application Timestamp: 4907e242
> Fault Module Name: xvid.ax
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 3e86de1e
> Exception Code: c0000094
> Exception Offset: 0003dd11
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Information 1: fd00
> Additional Information 2: ea6f5fe8924aaa756324d57f87834160
> Additional Information 3: fd00
> Additional Information 4: ea6f5fe8924aaa756324d57f87834160
>
>
> --
> krista311
> ------------------------------------------------------------------------
> krista311's Profile: http://forums.techarena.in/members/krista311.htm
> View this thread: http://forums.techarena.in/vista-music-video/1111846.htm
>
> http://forums.techarena.in
>