Windows Fax and Scan and Outlook contacts

[DL]

Somewhat odd since Outlook contacts are in the same file in either version
of win.

"killerb255" <[email protected]m> wrote in message
news:[email protected]

>
> Thread necromancy, but still useful...
>
> I can confirm that the problem only occurs with Vista x64 and Windows 7
> x64 (haven't tried XP x64 or Server 2003 x64 to see if their fax clients
> are affected yet).
>
> A side-by-side comparison between a Windows 7 x86 virtual machine and
> an x64 VM told me this much. Control Panel -> Default Programs under
> Microsoft Outlook and Windows Contacts were identical.
>
> Regardless, Win7 x86 has no problems using Outlook Address Book
> Contacts for WF&S, but x64 does.
>
> This also happens when using the Outlook 2010 x64 beta with Win7
> x64--WF&S still can't pull Outlook Contacts.
>
>
> --
> killerb255

 

[Russ Valentine]

Are you certain the Outlook Address Book Service was configured correctly on
the x64 machines? Since that requires the 32 bit Mail applet, it may not
have been.
You didn't quote the beginning of the thread so your post is a bit hard to
follow.
--
Russ Valentine
"killerb255" <[email protected]> wrote in message
news:[email protected]

>
> Thread necromancy, but still useful...
>
> I can confirm that the problem only occurs with Vista x64 and Windows 7
> x64 (haven't tried XP x64 or Server 2003 x64 to see if their fax clients
> are affected yet).
>
> A side-by-side comparison between a Windows 7 x86 virtual machine and
> an x64 VM told me this much. Control Panel -> Default Programs under
> Microsoft Outlook and Windows Contacts were identical.
>
> Regardless, Win7 x86 has no problems using Outlook Address Book
> Contacts for WF&S, but x64 does.
>
> This also happens when using the Outlook 2010 x64 beta with Win7
> x64--WF&S still can't pull Outlook Contacts.
>
>
> --
> killerb255

 

[killerb255]

Positive.

I've also confirmed that this problem even predates Vista and Outlook 2007.

I just installed a Windows XP x64 VM and Outlook 2003. I tried to use XP x64's fax client to our SBS 2008 Fax server. I can't pull up Outlook Address Book contacts in XP x64 either.

So, to review:

XP x86 and Outlook 2003, 2007 = works.
XP x64 and Outlook 2003 = no dice (haven't tried 2007 in XP x64 yet, but I don't think that'll tell us anything relevant).
Vista x86 and Outlook 2003, 2007 = works.
Vista x64 and Outlook 2003, 2007 = no.
Windows 7 x86 and Outlook 2007 = works.
Windows 7 x64 and Outlook 2007 = no.
Windows 7 x64 and Outlook 2010 x64 = no.

The bottom line is that there is a problem with the Outlook Address Book communicating with the x64 fax client in NT5 AND Windows Fax & Scan in NT6!!! Since Outlook 2010 has this problem as well, I think it's more of a problem with Outlook in general than processor architecture.