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Windows live mail client very slow

A

axcons2005

#1
For past one week my windows live mail client is very slow. It takes about
30-40 seconds for each mail to download or even display an existing one. All
actions - sending, receiving, reading an existing mail, opening the mail
client and closing takes very long, 30-40 seconds may be a minute sometimes.

After I noitced this I installed Vista SP1 (enterprise) but that didn't
help. I even uninstalled and reinstalled live mail, didn't help either.

Anyone knows what could be going on and how to resolve this? I have another
PC where it seems to work fine, just this one is having issues.

Any help is greatly appreciated.
--
Thanks - axcons2005
 

My Computer

G

Guest

#2
"axcons2005" <axcons2005@xxxxxx> wrote in message
news:03450A88-669A-4AB2-AEBA-0ADEABFFD67A@xxxxxx

> For past one week my windows live mail client is very slow. It takes about
> 30-40 seconds for each mail to download or even display an existing one.
> All
> actions - sending, receiving, reading an existing mail, opening the mail
> client and closing takes very long, 30-40 seconds may be a minute
> sometimes.
>
> After I noitced this I installed Vista SP1 (enterprise) but that didn't
> help. I even uninstalled and reinstalled live mail, didn't help either.
>
> Anyone knows what could be going on and how to resolve this? I have
> another
> PC where it seems to work fine, just this one is having issues.
>
> Any help is greatly appreciated.
> --
> Thanks - axcons2005
How much RAM memory is on each of those machines?

Have you run antivirus and antispyware programs on both of those
machines lately?
 

My Computer

A

axcons2005

#3
Thanks for your response.

The one that is having issues has 4GB RAM and the other one that is working
has 2GB.

I have run anti virus and anti spyware several times and didn't catch
anything.

--
Thanks - axcons2005


"robertmiles@xxxxxx" wrote:

>
> "axcons2005" <axcons2005@xxxxxx> wrote in message
> news:03450A88-669A-4AB2-AEBA-0ADEABFFD67A@xxxxxx

> > For past one week my windows live mail client is very slow. It takes about
> > 30-40 seconds for each mail to download or even display an existing one.
> > All
> > actions - sending, receiving, reading an existing mail, opening the mail
> > client and closing takes very long, 30-40 seconds may be a minute
> > sometimes.
> >
> > After I noitced this I installed Vista SP1 (enterprise) but that didn't
> > help. I even uninstalled and reinstalled live mail, didn't help either.
> >
> > Anyone knows what could be going on and how to resolve this? I have
> > another
> > PC where it seems to work fine, just this one is having issues.
> >
> > Any help is greatly appreciated.
> > --
> > Thanks - axcons2005
>
> How much RAM memory is on each of those machines?
>
> Have you run antivirus and antispyware programs on both of those
> machines lately?
>
>
>
 

My Computer

G

Guest

#4
You're welcome.

My guesses of what caused the problem seem wrong, so you'll have to wait
for someone else to answer.

"axcons2005" <axcons2005@xxxxxx> wrote in message
news:FD2FF438-6DAE-47DF-92D1-E5FC5844AE71@xxxxxx

> Thanks for your response.
>
> The one that is having issues has 4GB RAM and the other one that is
> working
> has 2GB.
>
> I have run anti virus and anti spyware several times and didn't catch
> anything.
>
> --
> Thanks - axcons2005
>
>
> "robertmiles@xxxxxx" wrote:
>

>>
>> "axcons2005" <axcons2005@xxxxxx> wrote in message
>> news:03450A88-669A-4AB2-AEBA-0ADEABFFD67A@xxxxxx

>> > For past one week my windows live mail client is very slow. It takes
>> > about
>> > 30-40 seconds for each mail to download or even display an existing
>> > one.
>> > All
>> > actions - sending, receiving, reading an existing mail, opening the
>> > mail
>> > client and closing takes very long, 30-40 seconds may be a minute
>> > sometimes.
>> >
>> > After I noitced this I installed Vista SP1 (enterprise) but that didn't
>> > help. I even uninstalled and reinstalled live mail, didn't help either.
>> >
>> > Anyone knows what could be going on and how to resolve this? I have
>> > another
>> > PC where it seems to work fine, just this one is having issues.
>> >
>> > Any help is greatly appreciated.
>> > --
>> > Thanks - axcons2005
>>
>> How much RAM memory is on each of those machines?
>>
>> Have you run antivirus and antispyware programs on both of those
>> machines lately?
>>
>>
>>
 

My Computer

G

Gary VanderMolen

#5
I had a similar experience recently with one of my Vista
machines. Not only was WLM dog slow, but the same was
true of other Windows programs. The only thing that fixed
it was a complete reinstall of Vista.

--
Gary VanderMolen, MS-MVP


<robertmiles@xxxxxx> wrote in message
news:e3w4$CfuIHA.1936@xxxxxx

> You're welcome.
>
> My guesses of what caused the problem seem wrong, so you'll have to wait
> for someone else to answer.
>
> "axcons2005" <axcons2005@xxxxxx> wrote in message
> news:FD2FF438-6DAE-47DF-92D1-E5FC5844AE71@xxxxxx

>> Thanks for your response.
>>
>> The one that is having issues has 4GB RAM and the other one that is
>> working
>> has 2GB.
>>
>> I have run anti virus and anti spyware several times and didn't catch
>> anything.
>>
>> --
>> Thanks - axcons2005
>>
>>
>> "robertmiles@xxxxxx" wrote:
>>

>>>
>>> "axcons2005" <axcons2005@xxxxxx> wrote in message
>>> news:03450A88-669A-4AB2-AEBA-0ADEABFFD67A@xxxxxx
>>> > For past one week my windows live mail client is very slow. It takes
>>> > about
>>> > 30-40 seconds for each mail to download or even display an existing
>>> > one.
>>> > All
>>> > actions - sending, receiving, reading an existing mail, opening the
>>> > mail
>>> > client and closing takes very long, 30-40 seconds may be a minute
>>> > sometimes.
>>> >
>>> > After I noitced this I installed Vista SP1 (enterprise) but that
>>> > didn't
>>> > help. I even uninstalled and reinstalled live mail, didn't help
>>> > either.
>>> >
>>> > Anyone knows what could be going on and how to resolve this? I have
>>> > another
>>> > PC where it seems to work fine, just this one is having issues.
>>> >
>>> > Any help is greatly appreciated.
>>> > --
>>> > Thanks - axcons2005
>>>
>>> How much RAM memory is on each of those machines?
>>>
>>> Have you run antivirus and antispyware programs on both of those
>>> machines lately?
>>>
>>>
>>>
>
>
 

My Computer

A

axcons2005

#6
I agree Vista is generally a tad slower. WLM seemed to work fine until last
week, not sure why suddenly it just started crawling literally to a point
that it is unusable. Everything seems slower since last week. I initially
thought it could be some virus or spyware/malware but I have done several
anti virus and spyware runs and none caught anything. May be SP1 installation
made it worse but I couldn't tell for sure.

The only thing I remember doing unusal last week was installing the windows
gadgets and I have even disabled the service as it was resource consuming.
--
Thanks - axcons2005


"Gary VanderMolen" wrote:

> I had a similar experience recently with one of my Vista
> machines. Not only was WLM dog slow, but the same was
> true of other Windows programs. The only thing that fixed
> it was a complete reinstall of Vista.
>
> --
> Gary VanderMolen, MS-MVP
>
>
> <robertmiles@xxxxxx> wrote in message
> news:e3w4$CfuIHA.1936@xxxxxx

> > You're welcome.
> >
> > My guesses of what caused the problem seem wrong, so you'll have to wait
> > for someone else to answer.
> >
> > "axcons2005" <axcons2005@xxxxxx> wrote in message
> > news:FD2FF438-6DAE-47DF-92D1-E5FC5844AE71@xxxxxx

> >> Thanks for your response.
> >>
> >> The one that is having issues has 4GB RAM and the other one that is
> >> working
> >> has 2GB.
> >>
> >> I have run anti virus and anti spyware several times and didn't catch
> >> anything.
> >>
> >> --
> >> Thanks - axcons2005
> >>
> >>
> >> "robertmiles@xxxxxx" wrote:
> >>
> >>>
> >>> "axcons2005" <axcons2005@xxxxxx> wrote in message
> >>> news:03450A88-669A-4AB2-AEBA-0ADEABFFD67A@xxxxxx
> >>> > For past one week my windows live mail client is very slow. It takes
> >>> > about
> >>> > 30-40 seconds for each mail to download or even display an existing
> >>> > one.
> >>> > All
> >>> > actions - sending, receiving, reading an existing mail, opening the
> >>> > mail
> >>> > client and closing takes very long, 30-40 seconds may be a minute
> >>> > sometimes.
> >>> >
> >>> > After I noitced this I installed Vista SP1 (enterprise) but that
> >>> > didn't
> >>> > help. I even uninstalled and reinstalled live mail, didn't help
> >>> > either.
> >>> >
> >>> > Anyone knows what could be going on and how to resolve this? I have
> >>> > another
> >>> > PC where it seems to work fine, just this one is having issues.
> >>> >
> >>> > Any help is greatly appreciated.
> >>> > --
> >>> > Thanks - axcons2005
> >>>
> >>> How much RAM memory is on each of those machines?
> >>>
> >>> Have you run antivirus and antispyware programs on both of those
> >>> machines lately?
> >>>
> >>>
> >>>
> >
> >
>
>
 

My Computer

R

Robert Aldwinckle

#7
(cross-post added to Vista Perf & Maint)
"axcons2005" <axcons2005@xxxxxx> wrote in message
news:9205A863-F7E0-4BA0-8747-9D7E8E052162@xxxxxx

> I agree Vista is generally a tad slower. WLM seemed to work fine until last
> week,

> not sure why suddenly it just started crawling literally to a point
> that it is unusable.

Do you hear your harddrive working hard then?
If so, it could be a sign of thrashing.

That's what Robert Miles was probably thinking of
when he asked you about your RAM.

Your answer:
<quote>
The one that is having issues has 4GB RAM
and the other one that is working has 2GB.
</quote>

That's what Windows is supposed to be seeing?
Are you sure it really is seeing that and using it
properly? Use Task Manager to check.
E.g. open it at the Performance tab.

Also you could open it at the Processes tab
and sort by Page Fault Delta.
(You may have to add that column to that tab.)
Then just scroll to the maximum (e.g. press End
if you're sort is ascending) and see which
tasks are the most active from that perspective.


FWIW when I do that in XP I usually see signs
of the WDS trying to start inappropriately
(even when I have tried to control it by setting Snooze
AND stopping the task with net stop wsearch.)
The problem is that something, perhaps WLMail,
restarts that task. Then I have to prevent that
from happening with: sc config wsearch start= disabled
Unfortunately I hardly ever remember to undo that
to let the searchindexer task do its thing when I leave
my computer.

Another thing that I do, since my system is very
constrained by real memory is change the task
priority for the tasks which I want to focus on
or ignore. It seems to help change the paging rate
somehow. Unfortunately the SearchIndexer task
will not allow itself to be downgraded in priority,
which is why I have to disable it and hence often
end up forgetting about it.


If that really isn't the right performance area for you
to focus on you could try getting some more clues by
starting PerfMon and if necessary using it to monitor
a more pertinent set of counters.

BTW that tool may have changed in your OS
from the way that I know how to use it.

See if this helps get you started:

http://technet2.microsoft.com/Windo...b177-43ec-8a4d-0bfac62d88961033.mspx?mfr=true

Cross-posting to the Vista Performance NG


Good luck

Robert Aldwinckle
---


> Everything seems slower since last week. I initially
> thought it could be some virus or spyware/malware but I have done several
> anti virus and spyware runs and none caught anything. May be SP1 installation
> made it worse but I couldn't tell for sure.
>
> The only thing I remember doing unusal last week was installing the windows
> gadgets and I have even disabled the service as it was resource consuming.
> --
> Thanks - axcons2005
>
>
> "Gary VanderMolen" wrote:
>

>> I had a similar experience recently with one of my Vista
>> machines. Not only was WLM dog slow, but the same was
>> true of other Windows programs. The only thing that fixed
>> it was a complete reinstall of Vista.
>>
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> <robertmiles@xxxxxx> wrote in message
>> news:e3w4$CfuIHA.1936@xxxxxx

>> > You're welcome.
>> >
>> > My guesses of what caused the problem seem wrong, so you'll have to wait
>> > for someone else to answer.
>> >
>> > "axcons2005" <axcons2005@xxxxxx> wrote in message
>> > news:FD2FF438-6DAE-47DF-92D1-E5FC5844AE71@xxxxxx
>> >> Thanks for your response.
>> >>
>> >> The one that is having issues has 4GB RAM and the other one that is
>> >> working
>> >> has 2GB.
>> >>
>> >> I have run anti virus and anti spyware several times and didn't catch
>> >> anything.
>> >>
>> >> --
>> >> Thanks - axcons2005
>> >>
>> >>
>> >> "robertmiles@xxxxxx" wrote:
>> >>
>> >>>
>> >>> "axcons2005" <axcons2005@xxxxxx> wrote in message
>> >>> news:03450A88-669A-4AB2-AEBA-0ADEABFFD67A@xxxxxx
>> >>> > For past one week my windows live mail client is very slow. It takes
>> >>> > about
>> >>> > 30-40 seconds for each mail to download or even display an existing
>> >>> > one.
>> >>> > All
>> >>> > actions - sending, receiving, reading an existing mail, opening the
>> >>> > mail
>> >>> > client and closing takes very long, 30-40 seconds may be a minute
>> >>> > sometimes.
>> >>> >
>> >>> > After I noitced this I installed Vista SP1 (enterprise) but that
>> >>> > didn't
>> >>> > help. I even uninstalled and reinstalled live mail, didn't help
>> >>> > either.
>> >>> >
>> >>> > Anyone knows what could be going on and how to resolve this? I have
>> >>> > another
>> >>> > PC where it seems to work fine, just this one is having issues.
>> >>> >
>> >>> > Any help is greatly appreciated.
>> >>> > --
>> >>> > Thanks - axcons2005
>> >>>
>> >>> How much RAM memory is on each of those machines?
>> >>>
>> >>> Have you run antivirus and antispyware programs on both of those
>> >>> machines lately?
>> >>>
>> >>>
>> >>>
>> >
>> >
>>
>>
 

My Computer

A

axcons2005

#8
Thanks everyone for the repsonses. I logged a support incident with MS WLM
technical help group. I was told that my account was not configued correctly
and was asked to remove the account and add again. I did that and eveything
seems to work fine. I don't know what could have caused my account to be
incorrectly configured as I had never changed anything from the time I
installed WLM the first time on this machine. Anyway, this seems to be
resolved, I was going nuts thinking I was hit with a virus or spyware and
have been spending too much time trying to figure that and cleanup.

I am glad it is all over now. BTW I did find in the process that my machine
was consuming too much physical memory. I was constantly at 65% memory
utilization, I removed some unwanted services, stopped superfetch (don't know
what that is or if it is good or bad but found that in some posts) and
brought it down to like 45%. Great learning experience.
--
Thanks - axcons2005


"Robert Aldwinckle" wrote:

> (cross-post added to Vista Perf & Maint)
> "axcons2005" <axcons2005@xxxxxx> wrote in message
> news:9205A863-F7E0-4BA0-8747-9D7E8E052162@xxxxxx

> > I agree Vista is generally a tad slower. WLM seemed to work fine until last
> > week,
>

> > not sure why suddenly it just started crawling literally to a point
> > that it is unusable.
>
>
> Do you hear your harddrive working hard then?
> If so, it could be a sign of thrashing.
>
> That's what Robert Miles was probably thinking of
> when he asked you about your RAM.
>
> Your answer:
> <quote>
> The one that is having issues has 4GB RAM
> and the other one that is working has 2GB.
> </quote>
>
> That's what Windows is supposed to be seeing?
> Are you sure it really is seeing that and using it
> properly? Use Task Manager to check.
> E.g. open it at the Performance tab.
>
> Also you could open it at the Processes tab
> and sort by Page Fault Delta.
> (You may have to add that column to that tab.)
> Then just scroll to the maximum (e.g. press End
> if you're sort is ascending) and see which
> tasks are the most active from that perspective.
>
>
> FWIW when I do that in XP I usually see signs
> of the WDS trying to start inappropriately
> (even when I have tried to control it by setting Snooze
> AND stopping the task with net stop wsearch.)
> The problem is that something, perhaps WLMail,
> restarts that task. Then I have to prevent that
> from happening with: sc config wsearch start= disabled
> Unfortunately I hardly ever remember to undo that
> to let the searchindexer task do its thing when I leave
> my computer.
>
> Another thing that I do, since my system is very
> constrained by real memory is change the task
> priority for the tasks which I want to focus on
> or ignore. It seems to help change the paging rate
> somehow. Unfortunately the SearchIndexer task
> will not allow itself to be downgraded in priority,
> which is why I have to disable it and hence often
> end up forgetting about it.
>
>
> If that really isn't the right performance area for you
> to focus on you could try getting some more clues by
> starting PerfMon and if necessary using it to monitor
> a more pertinent set of counters.
>
> BTW that tool may have changed in your OS
> from the way that I know how to use it.
>
> See if this helps get you started:
>
> http://technet2.microsoft.com/Windo...b177-43ec-8a4d-0bfac62d88961033.mspx?mfr=true
>
> Cross-posting to the Vista Performance NG
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>

> > Everything seems slower since last week. I initially
> > thought it could be some virus or spyware/malware but I have done several
> > anti virus and spyware runs and none caught anything. May be SP1 installation
> > made it worse but I couldn't tell for sure.
> >
> > The only thing I remember doing unusal last week was installing the windows
> > gadgets and I have even disabled the service as it was resource consuming.
> > --
> > Thanks - axcons2005
> >
> >
> > "Gary VanderMolen" wrote:
> >

> >> I had a similar experience recently with one of my Vista
> >> machines. Not only was WLM dog slow, but the same was
> >> true of other Windows programs. The only thing that fixed
> >> it was a complete reinstall of Vista.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP
> >>
> >>
> >> <robertmiles@xxxxxx> wrote in message
> >> news:e3w4$CfuIHA.1936@xxxxxx
> >> > You're welcome.
> >> >
> >> > My guesses of what caused the problem seem wrong, so you'll have to wait
> >> > for someone else to answer.
> >> >
> >> > "axcons2005" <axcons2005@xxxxxx> wrote in message
> >> > news:FD2FF438-6DAE-47DF-92D1-E5FC5844AE71@xxxxxx
> >> >> Thanks for your response.
> >> >>
> >> >> The one that is having issues has 4GB RAM and the other one that is
> >> >> working
> >> >> has 2GB.
> >> >>
> >> >> I have run anti virus and anti spyware several times and didn't catch
> >> >> anything.
> >> >>
> >> >> --
> >> >> Thanks - axcons2005
> >> >>
> >> >>
> >> >> "robertmiles@xxxxxx" wrote:
> >> >>
> >> >>>
> >> >>> "axcons2005" <axcons2005@xxxxxx> wrote in message
> >> >>> news:03450A88-669A-4AB2-AEBA-0ADEABFFD67A@xxxxxx
> >> >>> > For past one week my windows live mail client is very slow. It takes
> >> >>> > about
> >> >>> > 30-40 seconds for each mail to download or even display an existing
> >> >>> > one.
> >> >>> > All
> >> >>> > actions - sending, receiving, reading an existing mail, opening the
> >> >>> > mail
> >> >>> > client and closing takes very long, 30-40 seconds may be a minute
> >> >>> > sometimes.
> >> >>> >
> >> >>> > After I noitced this I installed Vista SP1 (enterprise) but that
> >> >>> > didn't
> >> >>> > help. I even uninstalled and reinstalled live mail, didn't help
> >> >>> > either.
> >> >>> >
> >> >>> > Anyone knows what could be going on and how to resolve this? I have
> >> >>> > another
> >> >>> > PC where it seems to work fine, just this one is having issues.
> >> >>> >
> >> >>> > Any help is greatly appreciated.
> >> >>> > --
> >> >>> > Thanks - axcons2005
> >> >>>
> >> >>> How much RAM memory is on each of those machines?
> >> >>>
> >> >>> Have you run antivirus and antispyware programs on both of those
> >> >>> machines lately?
> >> >>>
> >> >>>
> >> >>>
> >> >
> >> >
> >>
> >>
>
>
 

My Computer