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windows live mail desktop not getting email from bellsouth servers

G

ghussey

#1
My windows live mail desktop has stopped retrieving the email messages from
my bellsouth.net server.
This was working a day ago but when I "sync" it says no new messages but I
know there are messages on the server.
What could be the problem?
 

My Computer

N

N. Miller

#2
On Wed, 4 Feb 2009 04:36:01 -0800, ghussey wrote:

> My windows live mail desktop has stopped retrieving the email messages from
> my bellsouth.net server.
> This was working a day ago but when I "sync" it says no new messages but I
> know there are messages on the server.
> What could be the problem?
It depends upon what the cause is. No error message, so anything we say is
just a WAG.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
 

My Computer

M

Michael Santovec

#3
If you use Bellsouth web mail do you see any messages in the INBOX
there? If they are in other folders, they won't be downloaded.

To see more details on the Synch, enable logging To enable logging in
Windows Live Mail select Tools, Options, Advanced, Maintenance,
Troubleshooting. Check the box to enable and click APPLY. Run the
Send/Receive/Synch, then click the box to uncheck and APPLY.

POP3 enables both POP3 and SMTP logging.

The logging information will be appended to WindowsLiveMail.log in the
same location as the WLM Store Folder (click the STORE FOLDER button
above Troubleshooting to see its location).

The WindowsLiveMail.log can grow to be very large. You may want to
rename (or delete) the current log file before starting logging in order
to get a more manageable file size. WLM will automatically create a new
log file when needed if one doesn't exist.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"ghussey" <ghussey@xxxxxx> wrote in message
news:0C0245DF-066D-4B7F-AF2B-59EAA98F24D7@xxxxxx

> My windows live mail desktop has stopped retrieving the email messages
> from
> my bellsouth.net server.
> This was working a day ago but when I "sync" it says no new messages
> but I
> know there are messages on the server.
> What could be the problem?
 

My Computer

S
#4
You know, I have the exact situation occurring on the machine of a friend of
mine. The provider is Bellsouth.net, we're using WLM and can send but no
longer receive any emails. The only thing I did before this occurred was
increase the size limit on email attachments by a few mb.

I haven't seen the error yet (if there is one) indicating why messages
aren't being received ... so I'm clueless until I can look at things tomorrow.

I am cross-posting this because the identical problem has occurred for
someone just a few days ago here -
http://social.answers.microsoft.com.../thread/35c623a0-3ebd-40e5-866c-04d3748b7bc5/ - without a solution, as far as I know.

Thanks,

Sherm

"ghussey" wrote:

> My windows live mail desktop has stopped retrieving the email messages from
> my bellsouth.net server.
> This was working a day ago but when I "sync" it says no new messages but I
> know there are messages on the server.
> What could be the problem?
 

My Computer