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Windows Mail will not open

I

ianwvt

#2
If you open Task Manager does it appear in the process list? It could
be that it crashed during loading. Outlook did this to me a few years
ago and it turned out to be my Kaspersky AV plugin causing a problem.
If I ended the process in Task Manager after the 1st load, it would
then work (until I diagnosed further).

____________________
Ian
Windows 7 Forums - http://www.w7forums.com

On 30 Jan, 16:56, jublee <gu...@xxxxxx-email.com> wrote:

> Windows Mail will not open unless I turn my pc off then on again. Then
> it's fine for a while.
> Any suggestions?
>
> --
> jublee
 
#3
If you open Task Manager does it appear in the process list? It could
be that it crashed during loading. Outlook did this to me a few years
ago and it turned out to be my Kaspersky AV plugin causing a problem.
If I ended the process in Task Manager after the 1st load, it would
then work (until I diagnosed further).

____________________
Ian
Windows 7 Forums - Windows 7 Forums

On 30 Jan, 16:56, jublee <gu...@xxxxxx-email.com> wrote:

> Windows Mail will not open unless I turn my pc off then on again. Then
> it's fine for a while.
> Any suggestions?
>
> --
> jublee
Cannot see Windows Mail in Task Manager - is it under a different name or code? Sorry if being a bit dim.
 

Brink

Staff member
mvp
#4
If you open Task Manager does it appear in the process list? It could
be that it crashed during loading. Outlook did this to me a few years
ago and it turned out to be my Kaspersky AV plugin causing a problem.
If I ended the process in Task Manager after the 1st load, it would
then work (until I diagnosed further).

____________________
Ian
Windows 7 Forums - Windows 7 Forums

On 30 Jan, 16:56, jublee <gu...@xxxxxx-email.com> wrote:
> Windows Mail will not open unless I turn my pc off then on again. Then
> it's fine for a while.
> Any suggestions?
>
> --
> jublee
Cannot see Windows Mail in Task Manager - is it under a different name or code? Sorry if being a bit dim.
Hello Jublee,

Under the Processes tab, it will be listed as "winmail.exe" for Windows Mail if running.

Hope this helps,
Shawn
 
#5
If you open Task Manager does it appear in the process list? It could
be that it crashed during loading. Outlook did this to me a few years
ago and it turned out to be my Kaspersky AV plugin causing a problem.
If I ended the process in Task Manager after the 1st load, it would
then work (until I diagnosed further).

____________________
Ian
Windows 7 Forums - Windows 7 Forums

On 30 Jan, 16:56, jublee <gu...@xxxxxx-email.com> wrote:
Cannot see Windows Mail in Task Manager - is it under a different name or code? Sorry if being a bit dim.
Hello Jublee,

Under the Processes tab, it will be listed as "winmail.exe" for Windows Mail if running.

Hope this helps,
Shawn
Yes I have winmail.exe in Task Manager when it's running.
I did not realise Windows Mail had to be running in order to see it in Task Manager. Thank you.
 

Brink

Staff member
mvp
#6
Cannot see Windows Mail in Task Manager - is it under a different name or code? Sorry if being a bit dim.
Hello Jublee,

Under the Processes tab, it will be listed as "winmail.exe" for Windows Mail if running.

Hope this helps,
Shawn
Yes I have winmail.exe in Task Manager when it's running.
I did not realise Windows Mail had to be running in order to see it in Task Manager. Thank you.
Jublee,

You might also check to see if your antivirus program has any email scanning features turned on. If it does, then you should disable or turn that feature off to prevent it from interfering with Windows Mail.
 
#7
Hello Jublee,

Under the Processes tab, it will be listed as "winmail.exe" for Windows Mail if running.

Hope this helps,
Shawn
Yes I have winmail.exe in Task Manager when it's running.
I did not realise Windows Mail had to be running in order to see it in Task Manager. Thank you.
Jublee,

You might also check to see if your antivirus program has any email scanning features turned on. If it does, then you should disable or turn that feature off to prevent it from interfering with Windows Mail.
Silly question No.2 :confused: Will having the "Log on using Secure Password Authentication" box ticked have any bearings on the situation?

I am currently running Norton Anti Virus :eek: and will try to disable the email scanning feature.

Thank you.
 
S

Steve Cochran

#8
You should find a better antivirus program than Norton. It causes many
problems. See point 3 here: www.oehelp.com/OETips.aspx#3

steve

"jublee" <guest@xxxxxx-email.com> wrote in message
news:f902ade18927cb219496144855d98327@xxxxxx-gateway.com...

>
> Brink;954388 Wrote:

>> > jublee;954381 Wrote:
>> > > > Brink;954368 Wrote:
>> > >
>> > >
>> > > Hello Jublee,
>> > >
>> > > Under the Processes tab, it will be listed as "winmail.exe" for
>> > > Windows
>> > > Mail if running.
>> > >
>> > > Hope this helps,
>> > > Shawn> > > >
>> > Yes I have winmail.exe in Task Manager when it's running.
>> > I did not realise Windows Mail had to be running in order to see it
>> > in Task Manager. Thank you.> >
>>
>> Jublee,
>>
>> You might also check to see if your antivirus program has any email
>> scanning features turned on. If it does, then you should disable or
>> turn that feature off to prevent it from interfering with Windows
>> Mail.
>
> Silly question No.2 :confused: Will having the "Log on using Secure
> Password Authentication" box ticked have any bearings on the situation?
>
> I am currently running Norton Anti Virus :eek: and will try to disable
> the email scanning feature.
>
> Thank you.
>
>
> --
> jublee
 

Brink

Staff member
mvp
#9
Yes I have winmail.exe in Task Manager when it's running.
I did not realise Windows Mail had to be running in order to see it in Task Manager. Thank you.
Jublee,

You might also check to see if your antivirus program has any email scanning features turned on. If it does, then you should disable or turn that feature off to prevent it from interfering with Windows Mail.
Silly question No.2 :confused: Will having the "Log on using Secure Password Authentication" box ticked have any bearings on the situation?

I am currently running Norton Anti Virus :eek: and will try to disable the email scanning feature.

Thank you.
Jublee,

I do not think so since you had received your email with it set that way before. This is for just logging into your email provider to retrieve your email, but you should check with you email provider instructions on setting up your email account to see if that is required to be checked for them though.

Since you are using Norton, check the first part of PROBLEM ONE below to see if this may be a issue for you.

http://www.vistax64.com/tutorials/62560-windows-mail-problems.html