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Windows Security username and password

T

tatyson

#1
I have used windows mail for years. I have never had to enter an username or
password. When I push the icon to send and receive a windows security
message box pops up and asks me for my username and password. I don't have
one. I have never had one. I have used the same antivirus for years. I
have email scanning turned off in the antivirus software. When I right click
on the box I don't get anything except options to move or close. I have
tried all my normal usernames and passwords and nothing happens. I close out
the window and I do get all my messages coming in. I can not send any out.
This happened after downloading window updates. I am on dialup and I am
behind on the updates. Does anyone have any suggestions? If I delete the
account will I lose all the emails? I am at my wits end with this because I
am in diresct sales and I can't send out my newsletters to my customers! I
can't send emails to my friends and family. I have to use another email
account for all those things now.
Any help would be greatly appreciated
 

My Computer

#2
"tatyson" <tatyson@xxxxxx> wrote in message
news:714AA9FE-BE92-42FC-B4F4-EA44FF048B55@xxxxxx

>I have used windows mail for years. I have never had to enter an username
>or
> password. When I push the icon to send and receive a windows security
> message box pops up and asks me for my username and password. I don't
> have
> one. I have never had one. I have used the same antivirus for years. I
> have email scanning turned off in the antivirus software. When I right
> click
> on the box I don't get anything except options to move or close. I have
> tried all my normal usernames and passwords and nothing happens. I close
> out
> the window and I do get all my messages coming in. I can not send any
> out.
> This happened after downloading window updates. I am on dialup and I am
> behind on the updates. Does anyone have any suggestions? If I delete the
> account will I lose all the emails? I am at my wits end with this because
> I
> am in diresct sales and I can't send out my newsletters to my customers!
> I
> can't send emails to my friends and family. I have to use another email
> account for all those things now.
> Any help would be greatly appreciated

You must have had a UN/PW combo for the mail account, usually the UN takes
the form of your full email address, or the part after the @.

If you can receive mail then your PW/UN are correct.

You can check your account settings via the Tools menu>accounts>select your
account>properties>Server tab.

Please provide the full error message that you get when it fails to send.
Copy & Paste it to your reply.

--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
 

My Computer

T

tatyson

#3
I do not get an error message. It just goes on to receive the emails and
then when done it says that the action could not be completed. (sending the
email that has been in there for weeks.) I have used several different
ussernames and passwords to gain acess and nothing works. Any help will be
appreciated! If i have to delete and make a new one, will I lose the emails
in my account?
Thanks,
Terri
 

My Computer

G

Gary VanderMolen

#4
It sounds like you have a 'stuck' email in the Outbox. Open the Outbox folder.
Either delete or move as many of those messages as you can to
the Drafts folder. If any message can't be moved or deleted, apply this
Microsoft fix: http://support.microsoft.com/kb/941090

--
Gary VanderMolen, MS-MVP (Mail)


"tatyson" <Terri@xxxxxx> wrote in message news:121267F9-E9EC-4C87-82A7-C2755F278F27@xxxxxx

>I do not get an error message. It just goes on to receive the emails and
> then when done it says that the action could not be completed. (sending the
> email that has been in there for weeks.) I have used several different
> ussernames and passwords to gain acess and nothing works. Any help will be
> appreciated! If i have to delete and make a new one, will I lose the emails
> in my account?
> Thanks,
> Terri
>
 

My Computer

C

Carole

#5
Hi
All of a sudden i am being asked for my login. Im sure im am putting the
correct user name & password but to know avail. I seem to be able to send
messages but not receive them. Help!!
This is my error message

Account: 'pop3.blueyonder.co.uk', Server: 'pop3.blueyonder.co.uk',
Protocol: POP3, Server Response: '-ERR Logon failure: unknown user name or
bad password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
Number: 0x800CCC92

"Gary VanderMolen" wrote:

> It sounds like you have a 'stuck' email in the Outbox. Open the Outbox folder.
> Either delete or move as many of those messages as you can to
> the Drafts folder. If any message can't be moved or deleted, apply this
> Microsoft fix: http://support.microsoft.com/kb/941090
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "tatyson" <Terri@xxxxxx> wrote in message news:121267F9-E9EC-4C87-82A7-C2755F278F27@xxxxxx

> >I do not get an error message. It just goes on to receive the emails and
> > then when done it says that the action could not be completed. (sending the
> > email that has been in there for weeks.) I have used several different
> > ussernames and passwords to gain acess and nothing works. Any help will be
> > appreciated! If i have to delete and make a new one, will I lose the emails
> > in my account?
> > Thanks,
> > Terri
> >
>
 

My Computer

G

Gary VanderMolen

#6
If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"Carole" <Carole@xxxxxx> wrote in message news:5CAE2785-CB4E-438E-B16F-733534C2F04B@xxxxxx

> Hi
> All of a sudden i am being asked for my login. Im sure im am putting the
> correct user name & password but to know avail. I seem to be able to send
> messages but not receive them. Help!!
> This is my error message
>
> Account: 'pop3.blueyonder.co.uk', Server: 'pop3.blueyonder.co.uk',
> Protocol: POP3, Server Response: '-ERR Logon failure: unknown user name or
> bad password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
> Number: 0x800CCC92
>
> "Gary VanderMolen" wrote:
>

>> It sounds like you have a 'stuck' email in the Outbox. Open the Outbox folder.
>> Either delete or move as many of those messages as you can to
>> the Drafts folder. If any message can't be moved or deleted, apply this
>> Microsoft fix: http://support.microsoft.com/kb/941090
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "tatyson" <Terri@xxxxxx> wrote in message news:121267F9-E9EC-4C87-82A7-C2755F278F27@xxxxxx

>> >I do not get an error message. It just goes on to receive the emails and
>> > then when done it says that the action could not be completed. (sending the
>> > email that has been in there for weeks.) I have used several different
>> > ussernames and passwords to gain acess and nothing works. Any help will be
>> > appreciated! If i have to delete and make a new one, will I lose the emails
>> > in my account?
>> > Thanks,
>> > Terri
>> >
>>
 

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