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Windows update - doesn't

S

Sairey

#1
As it says above. There is no update, all I get is an error msg

"Windows update cannot currently check for updates because the service
is not running. You may need to restart your computer."

needless to say, restarting makes no difference.

The update history is completely blank and in the meantime I cannot
update anything including security essentials and the clock, most of
the sites I try to assess tell me the certification is out of date and
I can't send any mail.

Running V home premium 32 on a laptop which, to date, has been no
trouble at all. The only thing I've done recently is take it apart to
defluff the fans, and everything else is running fine. I have
problems with IE and Firefox.

Help!

Sairey
 

My Computer

M

Michael

#2
"Sairey" <saireygamp@newsgroup> wrote in message
news:b8bcd809-1ebf-48d5-9c28-5f40771caab3@newsgroup

> As it says above. There is no update, all I get is an error msg
>
> "Windows update cannot currently check for updates because the service
> is not running. You may need to restart your computer."
>
> needless to say, restarting makes no difference.
>
> The update history is completely blank and in the meantime I cannot
> update anything including security essentials and the clock, most of
> the sites I try to assess tell me the certification is out of date and
> I can't send any mail.
>
> Running V home premium 32 on a laptop which, to date, has been no
> trouble at all. The only thing I've done recently is take it apart to
> defluff the fans, and everything else is running fine. I have
> problems with IE and Firefox.
>
> Help!
>
> Sairey
Download the free version and run it. Looks like you have a bug or two.
http://www.malwarebytes.org/
--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."
 

My Computer

S

Shenan Stanley

#3
Sairey wrote:

> As it says above. There is no update, all I get is an error msg
>
> "Windows update cannot currently check for updates because the
> service is not running. You may need to restart your computer."
>
> needless to say, restarting makes no difference.
>
> The update history is completely blank and in the meantime I cannot
> update anything including security essentials and the clock, most of
> the sites I try to assess tell me the certification is out of date
> and I can't send any mail.
>
> Running V home premium 32 on a laptop which, to date, has been no
> trouble at all. The only thing I've done recently is take it apart
> to defluff the fans, and everything else is running fine. I have
> problems with IE and Firefox.
Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware
http://www.superantispyware.com/

MalwareBytes
http://www.malwarebytes.com/

After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Download and run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

Reboot.

Then follow the instructions here:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

Reboot.

Try again.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
 

My Computer

P

Peter Foldes

#4
Sairey

Aside from the answers that are already posted ,see the following and make sure that
Bits is started

http://support.microsoft.com/default.aspx?scid=kb;en-us;883614

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Sairey" <saireygamp@newsgroup> wrote in message
news:b8bcd809-1ebf-48d5-9c28-5f40771caab3@newsgroup

> As it says above. There is no update, all I get is an error msg
>
> "Windows update cannot currently check for updates because the service
> is not running. You may need to restart your computer."
>
> needless to say, restarting makes no difference.
>
> The update history is completely blank and in the meantime I cannot
> update anything including security essentials and the clock, most of
> the sites I try to assess tell me the certification is out of date and
> I can't send any mail.
>
> Running V home premium 32 on a laptop which, to date, has been no
> trouble at all. The only thing I've done recently is take it apart to
> defluff the fans, and everything else is running fine. I have
> problems with IE and Firefox.
>
> Help!
>
> Sairey
 

My Computer

A

Andrew Rossmann

#5
In article <b8bcd809-1ebf-48d5-9c28-5f40771caab3
@a21g2000yqc.googlegroups.com>, saireygamp@newsgroup says...

>
> As it says above. There is no update, all I get is an error msg
>
> "Windows update cannot currently check for updates because the service
> is not running. You may need to restart your computer."
>
> needless to say, restarting makes no difference.
>
> The update history is completely blank and in the meantime I cannot
> update anything including security essentials and the clock, most of
> the sites I try to assess tell me the certification is out of date and
> I can't send any mail.
Microsoft had an issue, I think to do with a bad DNS address. It should
be cleared up by now.

--
If there is a no_junk in my address, please REMOVE it before replying!
All junk mail senders will be prosecuted to the fullest extent of the
law!!
http://home.att.net/~andyross
 

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J

Jennifer

#6
I have the same problem as Sairey, have tried all the above suggestions
and still can't get the Windows Updates. Any other suggestions? Windows
Defender also isn't working and all websites' certificates are expired.
I'm using Vista, so the link about the BITS doesn't work.
 

My Computer

W

webster72n

#7
"Andrew Rossmann" <andysnewsreply@newsgroup_junk.comcast.net> wrote in message
news:MPG.258dcb45a65d87819896d8@newsgroup-september.org...

> In article <b8bcd809-1ebf-48d5-9c28-5f40771caab3
> @a21g2000yqc.googlegroups.com>, saireygamp@newsgroup says...

>>
>> As it says above. There is no update, all I get is an error msg
>>
>> "Windows update cannot currently check for updates because the service
>> is not running. You may need to restart your computer."
>>
>> needless to say, restarting makes no difference.
>>
>> The update history is completely blank and in the meantime I cannot
>> update anything including security essentials and the clock, most of
>> the sites I try to assess tell me the certification is out of date and
>> I can't send any mail.
>
> Microsoft had an issue, I think to do with a bad DNS address. It should
> be cleared up by now.
That sounds plausible to me, but where's the feedback?

Harry.

>
> --
> If there is a no_junk in my address, please REMOVE it before replying!
> All junk mail senders will be prosecuted to the fullest extent of the
> law!!
> http://home.att.net/~andyross
 

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